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All 2 Wrotham Heath hotels

Holiday Inn Maidstone - Sevenoaks

3.0 of 5 Hotel   |   London Road, Wrotham Heath TN15 7RS, England
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Ranked #2 of 2 Hotels in Wrotham Heath
A recent review
4 of 5 stars reviewed yesterday
TravellerBD United States
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261 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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United States
Top Contributor
101 reviews 101 reviews
84 hotel reviews
331 helpful votes 331 helpful votes
4 of 5 stars Reviewed yesterday NEW

Friendly warm welcome at this Holiday Inn. Pleasant "family" room with two queen size beds. Beds comfortable and everything clean. Very quiet. Curtains blacked out window for good sleep. But a long bleak walk through ugly passages to get to room, and 20 stairs to climb, with no lift, to get to it. Furniture a bit tattered looking, inside of... More 

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Teguise
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed two nights on business, I arrived by car, the sat nav missed the hotel fortunately the hotel is signed posted at the roundabout. The hotel has plenty of parking so no problems with parking. The check inn very smooth, and was greeted with a welcome drink being a platinum member. The rooms are of very good standard, good... More 

Was this review helpful? Yes 1
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear 513alanI Thank you for taking the time to review your stay at the hotel. I'm so glad you were recognised as a platinum Rewards member and you felt quite at home during your stay. Unfortunately the hotel is built into a hill making it impractical to have a lift, but we always have staff on hand to assist with... More 

Reading
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We always enjoy our stays at Holiday inns. I don't know why they don't make more of their natural appeal to families - we had an interconnecting room which meant that our 3 young daughters were close but not too close if you know what I mean. Great pool, the place is clean and tidy and the staff are friendly,... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Piers L Thank you for taking the time to review your stay at the hotel. Our interconnecting family rooms are a great asset for families with children. I'm glad you enjoyed the use of the pool and found our staff so welcoming. I'm so sorry you experienced issues with your evening meal, we will be looking into these further.... More 

Taunton
Top Contributor
63 reviews 63 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 12, 2014

I only stayed one night on a business trip and arrived by taxi from Borough Green Station (£8.00 fare). The reception staff were welcoming and helpful. The room was large and of a good standard and the bathroom was fine except that the shower hose was too short for taller people. Unfortunately, the room was rather cold on arrival and... More 

Was this review helpful? Yes 1
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Windywest Thank you for reviewing your stay at the hotel. We do take all feedback, both positive and negative, seriously and will be looking to address the issues that you raise. It was however great to read you found the reception staff so friendly and welcoming. More 

Dunboyne, Ireland
Top Contributor
73 reviews 73 reviews
35 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed December 10, 2014

I stayed here for a week on business. The hotel is nice, staff excellent and all the facilities fine. Probably one of the best Holiday Inn's that I have stayed in. I have nothing to complain about. The only thing that could improve is the menu, while there is nothing wrong with it, it is very small and it does... More 

Was this review helpful? Yes 1
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Bob B Thank you for your lovely review of the hotel. It was great to read you find us one of the best Holiday Inns that you have stayed in. If you do get to stay with us again, please do not hesitate to ask the staff for any daily specials that are available in the restaurant or for... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 9, 2014

We stayed at this hotel after attending a Christmas Party. The room was spacious and comfortable, very clean and quiet with TV and tea and coffee. The party was not so good. Food was horrible and service no better. This seemed at odds with the very helpful event and reception staff. This hotel needs to look at the catering side... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear twizwhiz, It was great to read you enjoyed your stay at the hotel and found your room comfortable and spacious. I'm so sorry you did not enjoy the party or the food and service. Please do contact the hotel directly if you would like to discuss this further. More 

Stockport, UK
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 3, 2014 via mobile

here for 3 nights. Nice hotel. Very quiet at night. Staff very friendly and helpful. Great swimming pool. Bar and restaurant good. Easy access to motorways and Channel Tunnel. Plenty of great places to visit

Was this review helpful? Yes 2
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear margaretpat Thank you for taking the time to review your stay. It was lovely to read you enjoyed your stay and made good use of our excellent leisure facilities. I hope we can welcome you back soon so you can visit some more of our great local attractions. More 

Sturminster Newton, United Kingdom
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 25, 2014

Arrived at this easy to find hotel on Friday 21st November after a very long five hour drive in the heavy rain,there was lots of room in the very large car park just a minute away from the covered hotel entrance. The hotel felt warm and clean with people chating in the large lounges and bar,the recepionist called Helen made... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Louis A Thank you for taking the time to write such a great review. I am so glad you and your wife had such a lovely stay. We look forward to welcoming you back again when you are next in Maidstone. More 

Maidstone, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 19, 2014

Nice surroundings and just off of the motorway so ideal location. Tidy and welcoming on arrival and a pleasant service all round. Would definitely stay again.. Leisure club is also very nice. Swimming pool etc so ideal place to take the kids.

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Kevo1978 Thank you for taking the time to review the hotel. It was great to read you found us in such an ideal location and enjoyed your stay. I'm glad you were able to make use of our great leisure club facilities. More 

Newcastle Upon Tyne
Top Contributor
117 reviews 117 reviews
51 hotel reviews
98 helpful votes 98 helpful votes
1 of 5 stars Reviewed November 15, 2014

I have read through a number of other reviews prior to writing this. I have also noted the comment in which it is said that the hotel is undergoing a gradual process of refurbishment. The latter comment leads me to think that the room I stayed in recently isn't one that the hotel has yet refurbished - to say the... More 

Was this review helpful? Yes 3
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear zillion, Thank you for taking the time the review your stay at the hotel. Please accept our sincere apologies that on this occasion it was most definitely not up to our usual standard of service. I understand that IHG points have been credited to your account but please contact the hotel directly, so that we can compensate you further. More 

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Additional Information about Holiday Inn Maidstone - Sevenoaks

Address: London Road, Wrotham Heath TN15 7RS, England
Phone Number:
Location: United Kingdom > England > Kent > Sevenoaks District > Wrotham Heath
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Maidstone - Sevenoaks 3*
Number of rooms: 105
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Also Known As:
Holiday Inn Maidstone - Sevenoaks Hotel Wrotham Heath
Holiday Inn Sevenoaks
Sevenoaks Holiday Inn
Holiday Inn Maidstone - Sevenoaks Wrotham Heath, Sevenoaks District, Kent

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