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Holiday Inn Maidstone - Sevenoaks

3.0 of 5
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London Road, Wrotham Heath TN15 7RS, England
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Holiday Inn Maidstone - Sevenoaks
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Ranked #2 of 2 Hotels in Wrotham Heath
A recent review
5 of 5 stars reviewed 1 week ago
SHighsted
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281 reviews from our community

Traveler rating
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    60
    35
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff at the Holiday Inn went out of their way to ensure we had a fantastic stay and wedding. The Penshurst room and the restaurant were decorated beautifully; above and beyond what I had imagined and the day run so smoothly. Rooms were turned round quickly and everyone that came to our wedding commented on the loveliness of the... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear sHighstead I'm so glad you had such a great wedding day and stay at the hotel. It's great to know we helped to make your special day so memorable. Congratulations and best wishes to you both for your future happiness together. More 

Krefeld, Germany
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Arriving at the hotel it did show that it is quite big. Somewhat like 130 rooms - at least it seems to be that big - and the parking lots were really full. The location right next to the motorway is really ideal to get around fast. Handicapped have to stay at the lower rooms, because there is no elevator,... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear AndreasR34U Thank you for taking the time to review your stay at the Holiday Inn Maidstone. We do take all feedback seriously and it is only with both positive and negative feedback that we can strive to improve the service that we offer to our guests. I'm so sorry you found it a long walk to your room. We... More 

Formby, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is very close to the motorway but the landscaping means you are not looking at,,or hearing..the traffic.The staff were all really helpful and friendly. The meal, which was included in the rate, was lovely-couldnt fault it. The hot buffet breakfast had a really good variety of foods and the kids loved making thier own pancakes. Would definitely stay... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Ali M, Thank you for taking the time to review your stay. It was great to read such a lovely review. I'm so glad you all enjoyed all aspects of your stay and how much the children enjoyed the pancake machine at breakfast. We look forward to welcoming you back on your next visit. More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

My partner and I visited this hotel for Valentine's Day this year and we would stay again and recommend to anyone. The car park is big, entrance area is welcoming and has a homely feel, cooked breakfast buffet was superb, drinks are reasonably priced and the staff couldn't be more helpful and friendly. The room and bathroom were decent, however... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear LaurenT894 Thank you for your review. I'm so glad you enjoyed your Valentines weekend at the hotel and would recommend the hotel to others. I hope we can welcome you back again soon. More 

Manchester
2 reviews
1 of 5 stars Reviewed 2 weeks ago

After booking a room with dinner & breakfast I was looking forward to a hearty meal at the Maidstone Holiday Inn. I had previously enjoyed a nice steak from a varied menu at the Guildford branch. Imagine then my disappointment to only be offered a buffet selection of tepid watery curry, and nothing else. After beginning my day at 6:30... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear 2-outoftowners, I am so sorry that you were only offered our buffet selection for dinner whilst staying at the hotel. This is definitely not normal practice and you should also have been offered our full a la carte menu. I can imagine how disappointing and frustrating this would have been for you after a long day travelling. My food... More 

Travelers are raving about these Wrotham Heath hotels

Stroud, United Kingdom
Top Contributor
133 reviews 133 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with the family whilst taking a short family break in the area. The location is obviously a strong suit so close to the M26/M20 but more than that it is easy to get to many local attractions in Sussex & Kent. We stayed in a good sized family room, offering two double beds plus a sofa bed so... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Richard N Thank you for taking the time to review your short break at the hotel. I'm so glad our large family room suited your needs as a family of 5. We are in a great location for many local attractions and I do hope we can welcome you and your family back to visit some more local attractions... More 

Devon, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Holiday Inn Maidstone whilst visiting the area as part of our Golden wedding celebrations that had been arranged by our son. The welcome we got when we arrived at the Hotel was very warm and friendly, a complementary bottle of wine, balloons and a card had been left in our room which set... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear chris b Congratulations on your golden wedding anniversary.Thank you for your great review and all of your lovely feedback. I'm so glad the hotel was able to help make your golden wedding celebrations so memorable. Your lovely comments about the hotel and staff, especially Carol will be passed on to them all. I hope we can welcome you back... More 

Doncaster
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed two nights for work with the Business Centre being used for a meeting. This is my second visit, the first being pleasant, but on this occasion, whilst the meeting rooms are good the guest room was very tired with old looking furniture and very uncomfortable beds which left us with sore back aches. After a poor sleep the first... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear WorldTravelGooner Thank you for taking the time to review your stay at the Holiday Inn Maidstone Sevenoaks. I am sincerely sorry that you felt your bedroom looked tired. We do have an ongoing re decoration plan in place at the hotel. We do take all feedback seriously and will also be reviewing the mattresses in the bedrooms. I am... More 

Newport, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Apart from a slight communication problem regarding the booking, which was resolved straight away, this was a very enjoyable stay. Check in staff were very friendly. The hotel public areas and rooms were clean and comfortable. The hot breakfast was very, very nice and set us up for the day. Room service and restaurant service were very good. The pool... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear USArover1960 Thank you for taking the time review your visit to the Holiday Inn Maidstone. It was great to read you had such an enjoyable stay and were able to visit many of our great local attractions. More 

Hong Kong, China
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights whilst visiting family. The location of the hotel is superb as it is literally just off the motorway - but you do not hear any noise of the motorway. I do find the lay out of this hotel a little strange as it is built on a hillside and is a little bit of a... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear KLBird123 Thank you for taking the time to review your stay at the Holiday Inn Maidstone. It was great to read we are in such a great location for your visit and how quiet and comfortable you found the rooms. Unfortunately we are built into a hill making it very impractical to have a lift. There are always staff... More 

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