Holiday Inn Maidstone - Sevenoaks (Wrotham Heath, Sevenoaks District, Kent) - Hotel Reviews

Also Known As:: Holiday Inn Maidstone - Sevenoaks Hotel; Holiday Inn Maidstone - Sevenoaks Hotel Wrotham Heath; Holiday Inn Maidstone; Holiday Inn Sevenoaks; Sevenoaks Holiday Inn; Holiday Inn Maidstone - Sevenoaks Wrotham Heath, Sevenoaks District, Kent

Address: London Road, Wrotham Heath TN15 7RS, England

Phone Number:

Region: United Kingdom > England > South East England > Kent > Sevenoaks District > Wrotham Heath

Amenities:

Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 2 hotels in Wrotham Heath

Price Range: $

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The pretty Kent countryside welcomes you to Holiday Inn Maidstone-Sevenoaks, located just off junction 2A of the M26 motorway. Close to the M20 and the village of Wrotham Heath, 40-min drive from Channel Tunnel, 32 miles from London Gatwick Airport and only 2 miles from Borough Green train station. Visit Brands Hatch for motor-racing events in 15 minutes, Leeds Castle, London Golf Club, Hop Farm Family Park and King’s Hill Business Park. ... more less

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WiltshirePhilippa

Wiltshire

Senior Contributor

40 reviews

19 hotel reviews

Reviews in 26 cities

6 helpful votes

“A great disappointment”

Reviewed June 14, 2013 NEW via mobile

I arrived at 9.30pm to a lovely, friendly welcome. The lobby/bar environment was inviting. I felt encouraged but was then terribly let down by the severe lack of attention to detail in my room. By 10pm I was back down to reception and really should have moved rooms but I was tired. The room was shabby and outdated. I fed... More

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Thank you for taking the time to review the hotel. I am sincerely sorry about the poor experience and lack of attention to detail that you had in your room. As you say, none of the issues that you mention should have arisen. Please contact my operations manger directly at the hotel who will be happy to talk to you,... More

MikeTTA89

Windham, New Hampshire

39 reviews

Reviews in 29 cities

2 helpful votes

“Typical Holiday Inn”

Reviewed June 12, 2013

It's an older hotel but it's basically the only game in town near my office. They have an indoor pool which I always forget to bring a bathing suit for. The restaurant is pretty good, I've eaten there many times on different visits. They have plenty of parking as well, never been a problem for me. My room has always... More

I'm sorry to hear you think the hotel feels old inside. However it was good to hear your great comments about the room, food and the free parking. I look forward to welcoming you back when I hope you remember your bathing suit to be able to make full use of our leisure facilities. More

Rob B

Lincoln, England, United Kingdom

1 review

“Not the best Holiday Inn”

Reviewed June 9, 2013

This hotel is not upto the standard of the rest of the chain. The shower did not work in the room, the phone did not work for an alarm call. There was no offer of a coffee to go to help with the inconvenience l. The service in the lounge was very poor, slow often no one there to take... More

Thank you for taking the time to review the hotel. I am sincerely sorry that you felt the hotel is not up to the standard of the rest of the chain. The issues you encountered are not accpetable and I am sorry that you were inconvenienced in this way. We will be taking your comments on board to ensure in... More

MrSmithFromYorkshire

Pontefract, United Kingdom

Contributor

20 reviews

12 hotel reviews

Reviews in 15 cities

13 helpful votes

“So many little things wrong”

Reviewed June 4, 2013 via mobile

I have stayed in a number of holiday inns around the country as a platinum member so i know what to expect when i stay. When checking in i wasnt asked if was interested in having evening meal or breakfast at the hotel. Went to my room which was nice and clean, but didnt have the luxury items in the... More

Thank you for taking the time to review the hotel. We do value all of our guests and I am sorry that as a platinum member you did not get the extra's that you are entitled to. My sincere apologies for the poor experience and service issues that you encountered at the hotel. These certainly are not usual and we... More

19Cam

Cambridge, United Kingdom

Top Contributor

52 reviews

39 hotel reviews

Reviews in 37 cities

23 helpful votes

“Nowhere near Maidstone or Sevenoaks”

Reviewed June 4, 2013

This hotel is advertised as the Maidstore - Sevenoaks Holiday Inn. The reality is that it is about 10 miles from either of those places. The exterior of the hotel and entrance are very attractive and things looked promising. The room was nice and large, if a little dated. The restaurant service on Sunday was buffet only, and the food... More

Thank you for taking the time out to review the hotel. Sincere apologies that you found the name of the hotel misleading, I do hope that it did not take you too far out of your way. I understand how important a comfortable nights sleep is and I am so sorry that you found the bed uncomfortable, thus letting your... More

TessicaW

Canterbury, United Kingdom

53 reviews

13 hotel reviews

Reviews in 23 cities

30 helpful votes

“What I would expect from a Holiday Inn”

Reviewed May 28, 2013

Holiday Inn Maidstone Sevenoaks was everything I would expect from a Holiday Inn: comfortable, friendly staff and secluded. The rooms were large,spacious and clean and the bed very comfortable. Breakfast was varied and tasty and the bar staff in the evening were helpful. It is a good base for exploring the area but I think you would need a car... More

Thank you for your review. I'm glad that we were everything you expected and you had a great stay. The cost of the wi fi is due to the speed and security. More

RamsgateKevin

Ramsgate, United Kingdom

60 reviews

22 hotel reviews

Reviews in 32 cities

14 helpful votes

Reviewed May 27, 2013

Stayed as part of a large business group and found this to be of the usual Holiday Inn standards. Rooms were very comfortable and the staff reasonably friendly and helpful. Be aware though that, although termed 'Holiday Inn - Maidstone' this is a fairly expensive taxi journey from the town. Nearby West malling also has a selection of nice bars... More

Thank you for taking the time to review the hotel. It was great to hear you found the rooms comfortable and the staff friendly and helpful. More

Udovoelker

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Don't order Room Service!!!!!!”

Reviewed May 15, 2013 via mobile

Staying here for two nights, the first evening I had a meal in the restaurant which was very nice. Service good. Second night I decided to order a room service. Burger, Chips and a side salat, nothing difficult. The guy on the phone told me it can take up to an hour I was ok with that. After an hour... More

Thank you for taking the time to reiveiw the hotel. Please contact the hotel directly and speak to my operations manager who will be happy to discuss your comments further. More

Travelinpeeps

Orlando

11 reviews

9 hotel reviews

Reviews in 10 cities

3 helpful votes

“Beautiful location, Huge Room”

Reviewed May 11, 2013

My husband, grown daughter and myself stayed in a family room. We had booked a room with two single beds and a double bed, but when we arrived, they only had two double beds available. The room was huge, and also had a pull out couch. It had a small refrigerator as well. There was a Starbucks in the lobby... More

Thank you for reviewing the hotel. I am so glad you had such a great stay and would stay with us again. More

Wendy T

Maidstone, England, United Kingdom

“Wedding venue”

Reviewed May 8, 2013

We had our wedding at the Holiday Inn Maidstone-Sevenoaks and the whole day was amazing. The staff were brilliant, so helpful and friendly. So many of our family and guests commented on how good they all were and how lovely the hotel was. It is a lovely venue for a wedding; nice outside areas for photo's, great food, impressive looking... More

Thank you for taking the time to review your wedding day with us at the hotel and all your lovely comments. I am so glad you had such an amazing day and all your friends and family had a great time. More

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Holiday Inn Maidstone - Sevenoaks Hotel, Wrotham Heath, Sevenoaks District, Kent

Holiday Inn Maidstone - Sevenoaks

144 reviews from our community

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