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Holiday Inn Maidstone - Sevenoaks

3.0 of 5
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London Road, Wrotham Heath TN15 7RS, England
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Holiday Inn Maidstone - Sevenoaks
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Ranked #2 of 2 Hotels in Wrotham Heath
A recent review
4 of 5 stars reviewed 5 days ago
Ada552014 Clacton-on-Sea, United Kingdom
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302 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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  • French first
  • German first
  • Italian first
  • Spanish first
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    (302)
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Clacton-on-Sea, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had read some unflattering reviews of this hotel on their own website and as I had got a cheap deal, I was concerned that the hotel would be disappointing. Far from it, I am disabled and there were good parking facilities and many people offered to help us with our bags. Not having been before we were given a... More 

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London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We needed a cheap overnight stay and found this hotel clean, friendly, excellent value for money with very accommodating staff. They allowed us to store our bikes in an unused office. Breakfast was wonderful and such a choice it was amazing. The decor was very stylish. Looking for a reason to return and maybe get a chance to use the... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The place is lovely and quite. Just like a nice luxury home in the midst of a Forest. We went there last summer with family and now can't wait to go back there again. The housekeeping supervisor did a great job to make our stay PERFECT. I think her name was Kelly Gauer (fan of Marvel). Many thanks. Junior CESAR

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear mimshach Thank you for your review. It was lovely to read how great your stay was last year and how you can't wait to return. We look forward to welcoming you back. More 

Leigh-on Sea, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights last week....rooms & facilities are first class for the reasonable charge for B/B. Breakfast buffet was excellent and we had dinner there on 2 evenings. Apart from the food, staff are very cheerful and particularly Olga, a Spanish waitress, with a lovely sense of humour. Didn't use the gym or swimming pool but Jacuzzi was... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Sheila1945 Thank you for taking the time to review your stay at the Holiday Inn Maidstone. Thank you for all your great feedback and comment's especially about Olga. I will ensure she gets the feedback, it is always lovely for the staff to get such personal feedback. I'm so glad you had such a great stay that you found... More 

Loughborough, United Kingdom
Level Contributor
369 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here a few times mainly because of location which is ideal being a minute of the M20. Service has always been excellent but I do feel its time for a refurb particularly in the bedrooms. Breakfast was OK, and evening dinner was good. Like others I do like the swimming pool and its a real bonus after a day... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear MalcH Thank you for taking the time to review your stay. It was great to read you find the location ideal and the service is always excellent. We will be passing your feedback regarding the wifi speed and refurbishment onto our new owners. I do hope we can welcome you back again soon. More 

North Yorkshire
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed here a couple of times but won't be hurrying back. I stay in Holiday Inns around 3 times a week as I like their loyalty scheme but this is the worst Holiday Inn I've stayed in recently. It's rooms are very tired, the wifi is worse than useless and the staff all seem rather indifferent. The furniture in... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear alanyorks Thank you for taking the time to review your stay at the hotel. I'm so sorry that you felt the hotel was tired, with slow wifi and a lack of consistant standard. Please do contact the hotel directly if you would like to discuss your stay further with us. More 

Travelers are raving about these Wrotham Heath hotels

Bristol, Tennessee
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a basic hotel with one outstanding plus........a very nice swimming pool! The rooms are adequate with a tea kettle and supplies. The staff is very helpful and the grounds and public areas are nice.

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Judylaus It was good to hear you found us in a great location, and found the staff so helpful. I'm glad you enjoyed the use of the swimming pool and I do hope we can welcome you back soon. More 

Exeter, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a very pleasant over night stay at this hotel. The check in process was simple and we were very pleased with our large and comfortable room. It was quite a long walk from Reception and there didn't seem to be a lift so possibly not suitable for some people. The bar and reception area is well maintained and... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear veneto125 I'm so glad you enjoyed your stay and found it such excellent value for money. We look forward to welcoming you back soon. More 

Aarschot, Belgium
Level Contributor
104 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Bedroom and bathroom very comfortably, thought room was long walk from reception. Lots of stairs and corners, bit confusing. Breakfast was good, swimming pool with sauna and steam roof gave some welcoming rest. Large parking. It's 2015, why do I have to pay (a lot!) to get wifi? Even in an F1 hotel (28 euro/night) it's free. I can't get... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear la_ragazza_mela Thank you for your review. I'm so sorry you found your room a long walk from reception. Unfortunately the hotel is built into a hill making it impractical to have a lift, thus the number of stairs. Wifi is complimentary to all of our IHG rewards members and I am sincerely sorry if you were not aware of... More 

uk
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 30, 2015

We are a family of 5 and booked a 3 night stay here on the bed & breakfast plus evening meal deal. Really hard to find accommodation for us that doesn't involve 2 rooms. Wasn't sure what the dinner option would consist of as couldn't find any information but as the price difference was only about £40 for adding in... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear rachh101 It was great to read your review. I'm so glad you enjoyed your stay for your family of 5, found it such good value and were able to make good use of our leisure facilities. I do hope we can welcome you all back again soon to visit some more of our superb local family attractions. More 

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