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Holiday Inn Maidstone - Sevenoaks

3.0 of 5
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London Road, Wrotham Heath TN15 7RS, England
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Holiday Inn Maidstone - Sevenoaks
Best prices for: 1 room 1 guest
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Ranked #2 of 2 Hotels in Wrotham Heath
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286 reviews from our community

Traveler rating
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    62
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cheshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was as expected of a holiday Inn. Staff were very helpful and hotel was clean and comfortable. Food was Ok and they managed a large group. BUT, we had 4 elderly people with us and no lift - staff moved them to a nearer room but it was till a treck. Worst thing was no phone signal -... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear jthom4581 Thank you for taking the time review your visit to the hotel. I'm so glad you found the staff helpful and the hotel so clean and comfortable. Unfortunately the hotel is built into a hill making it impractical to have a lift. However there are always staff on hand to offer assistance with luggage and we will always... More 

Taunton, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very convenient hotel, locationwise, for going to and from the continent via the Channel tunnel. It's almost on the M20 doorstep, but still the rooms are very quiet. Beware that there is no lift and the higher floors can only be reached via a rather steep staircase. Reception is friendly and efficient. The executive rooms are on... More 

Was this review helpful? Yes 1
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear somersettraveller65 Thank you for taking the time to review your stay at the Holiday Inn Maidstone Sevenoaks. I am so glad you found us in such a great location for your trip to the continent. It was also great to read how quiet you found your stay was and how you liked the size of the pool. Unfortunately the... More 

Warrington, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Great place to stay, helpful and friendly staff, plenty of seating in the foyer area and despite being close to the motorway it was quiet. One of the nicer Holiday Inns around. Nearby pubs and restaurants.

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear sll20152015 I'm so glad you found us such a great place to stay. I hope we can welcome you back again soon. More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here last week and really enjoyed all the staff here, there was a young boy named reese working on the bar who was more then Helpfull he went beyond standards to help me and my family, brought us room service and helped with our luggage. The reception staff was so friendly. The rooms was extremely clean a bit... More 

Was this review helpful? Yes 2
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear backcomb Thank you for your great review and kind feedback regarding your stay and staff at the hotel. It was especially lovely to read the feedback about Reece who is new to the team. We will be passing your great feedback on to him. I look forward to welcoming you and your family back in the future. More 

1 review
5 of 5 stars Reviewed April 17, 2015 via mobile

The staff at the Holiday Inn went out of their way to ensure we had a fantastic stay and wedding. The Penshurst room and the restaurant were decorated beautifully; above and beyond what I had imagined and the day run so smoothly. Rooms were turned round quickly and everyone that came to our wedding commented on the loveliness of the... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear sHighstead I'm so glad you had such a great wedding day and stay at the hotel. It's great to know we helped to make your special day so memorable. Congratulations and best wishes to you both for your future happiness together. More 

Krefeld, Germany
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 13, 2015

Arriving at the hotel it did show that it is quite big. Somewhat like 130 rooms - at least it seems to be that big - and the parking lots were really full. The location right next to the motorway is really ideal to get around fast. Handicapped have to stay at the lower rooms, because there is no elevator,... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear AndreasR34U Thank you for taking the time to review your stay at the Holiday Inn Maidstone. We do take all feedback seriously and it is only with both positive and negative feedback that we can strive to improve the service that we offer to our guests. I'm so sorry you found it a long walk to your room. We... More 

Formby, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

This hotel is very close to the motorway but the landscaping means you are not looking at,,or hearing..the traffic.The staff were all really helpful and friendly. The meal, which was included in the rate, was lovely-couldnt fault it. The hot buffet breakfast had a really good variety of foods and the kids loved making thier own pancakes. Would definitely stay... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Ali M, Thank you for taking the time to review your stay. It was great to read such a lovely review. I'm so glad you all enjoyed all aspects of your stay and how much the children enjoyed the pancake machine at breakfast. We look forward to welcoming you back on your next visit. More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

My partner and I visited this hotel for Valentine's Day this year and we would stay again and recommend to anyone. The car park is big, entrance area is welcoming and has a homely feel, cooked breakfast buffet was superb, drinks are reasonably priced and the staff couldn't be more helpful and friendly. The room and bathroom were decent, however... More 

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HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear LaurenT894 Thank you for your review. I'm so glad you enjoyed your Valentines weekend at the hotel and would recommend the hotel to others. I hope we can welcome you back again soon. More 

Manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 7, 2015

After booking a room with dinner & breakfast I was looking forward to a hearty meal at the Maidstone Holiday Inn. I had previously enjoyed a nice steak from a varied menu at the Guildford branch. Imagine then my disappointment to only be offered a buffet selection of tepid watery curry, and nothing else. After beginning my day at 6:30... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear 2-outoftowners, I am so sorry that you were only offered our buffet selection for dinner whilst staying at the hotel. This is definitely not normal practice and you should also have been offered our full a la carte menu. I can imagine how disappointing and frustrating this would have been for you after a long day travelling. My food... More 

Travelers are raving about these Wrotham Heath hotels

Stroud, United Kingdom
Top Contributor
132 reviews 132 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 4, 2015

Stayed here with the family whilst taking a short family break in the area. The location is obviously a strong suit so close to the M26/M20 but more than that it is easy to get to many local attractions in Sussex & Kent. We stayed in a good sized family room, offering two double beds plus a sofa bed so... More 

Was this review helpful? Yes
HolidayInn_Maidstone, General Manager at Holiday Inn Maidstone - Sevenoaks, responded to this review

Dear Richard N Thank you for taking the time to review your short break at the hotel. I'm so glad our large family room suited your needs as a family of 5. We are in a great location for many local attractions and I do hope we can welcome you and your family back to visit some more local attractions... More 

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