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Hotel Mascotte

Maximo Gomez 114, Remedios, Cuba
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1 room 1 guest
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Hotel Mascotte
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43 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (43)
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    (17)
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    (11)
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Worcester, UK
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 5, 2015

Stayed in this hotel for one night as part of the Cuban Experience Tour with Virgin. We were given a very welcome drink on arrival. There is no lift to get the cases upstairs but the rooms are charming. The downstairs rooms are very attractive. We ate dinner in the hotel and the food was very typical of what we... More 

Was this review helpful? Yes 2
Lazaroytc, Especialista en Calidad at Hotel Mascotte, responded to this review
Google Translation

Gracias por elegirnos. Desafortunadamente no contamos con elevador pues nuestro hotel mantiene su diseño original de casa colonial, cuenta con... More 

Level Contributor
237 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed February 3, 2015

Group of 10 taken here for sandwich lunch. Ordered drinks and food and drinks arrived promptly. Food finally arrived 45 minutes later after 2nd round of drinks. Good food and beer, just very slow with food. Nice decor and courtyard.

Was this review helpful? Yes 1
Lazaroytc, Especialista en Calidad at Hotel Mascotte, responded to this review

Gracias por la recomendación. Nuestras ofertas de alimentos y bebidas se distinguen por su calidad y variedad. Contamos con un ambiente agradable y único en la ciudad de Remedios. Tendremos en cuenta su recomendación sobre la necesidad de agilizar el servicio, lo tomaremos como una oportunidad de mejora. Thanks for the recommendation. Our food and beverage offerings are distinguished by... More 

Amiens, France
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 15, 2014

We stayed one night at this hotel in May 2014. It's right on the main square in town, and it's fascinating to watch the street life go by. The square is popular with teens late into the night, but we didn't have any problem with noise. it was most entertaining! The hotel was not busy, only us and one other... More 

Was this review helpful? Yes 5
Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 1, 2014

Thank you to the staff of Hotel Mascotte for a beautiful Wedding Reception. Our Wedding took place August 8 2013, and it accommodated a five-course meal for 60 guests. When planning a wedding in Cuba, food, location and comfort are the three things to make it successful....and Hotel Mascotte was the perfect choice for the reception. Located in the Square... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 8, 2014

We didn't actually stay at this hotel, we just stopped here for a light bite. It is a beautiful hotel with a huge courtyard. This place is a gem compared to other places in Remedios. The food was very good and the waitress was full of stories and told us a lot about the history of Cuba. Highly recommended.

Was this review helpful? Yes 2
lancashire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 23, 2013

Me and my fiancé went to Remedios to visit our lovely Cuban friends.We were lucky to get room 1,and wow what a Veiw !!!The hotel was just beautiful and the staff totally amazing nothing was to much trouble.Fantastic breakfast and stunning surroundings. What more can you ask for? Can not recommend this hotel more.See you next year.

Was this review helpful? Yes 2
Leuven, Belgium
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 22, 2013

This lovely hotel in the small village of Remedios has only a few rooms but is very well maintained with a lot of atmosphere. If you have the chance, go for room number 1, which is by far the largest with a direct view on the square. The receptionnist, Herman, speaks excellent English in addition to another number of languages... More 

Was this review helpful? Yes 1
Welwyn Garden City, United Kingdom
Level Contributor
257 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed May 4, 2013

Hotel Mascotte has a limited number (10) of rooms and is a good, clean small hotel on the main square in Remedios. Our room was fine but another couple on our tour complained about having very small windows in their room so you may want to watch out for that when booking. There is a long single staircase to the... More 

Was this review helpful? Yes 4
Derby
Level Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed March 16, 2013

Fabulously huge room overlooking the square. Best shower in Cuba (hot, powerful and roomy). We arrived later than expected and worried that our rooom may have gone, but discovered we were the only ones staying there. We asked about where to eat and drink, but staff were very loyal to their own restaurant.. seafood and mojito were fine. Bar next... More 

Was this review helpful? Yes 2
Sopot, Poland
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 11, 2013

A pleasant surprise, a very nice and pleasant hotel. Very nice and friendly staff, rooms large and comfortable, very clean and good food in the hotel restaurant. Square side rooms have a lot of charm, however, it's better to choose a room from the opposing side or without balcony because when it rains, you may find that the whole room... More 

Was this review helpful? Yes 2
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