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The Mirage Alexandra Headland

Certificate of Excellence
6 Mari Street, Alexandra Headland, Queensland 4572, Australia
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The Mirage Alexandra Headland
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222 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed here in a 3 bedroom apartment for 5 nights with 3 children ages 13, 10 and 4 and had a great time. Room had a wonderful view of the ocean and was one of the cleanest apartments we have stayed in. Beds were very comfortable. Kids loved the pool which was suited to all ages. Very easy... More 

Helpful?
Thank Sharon A
Sydney, Australia
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our first time we stayed here,this place is set back from the main road which great its in front of a lagoon which has a big park and great walking tracks.The mirage gardens and pool areas were immaculate all times .We had 2 bedroom apartment 52 with ocean views,our room were so clean and kitchen was well equipped... More 

Helpful?
Thank staco1972
Toowoomba, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

This is our second stay at The Mirage and we cannot fault it! Excellent location just back from the busy Esplanade. Walking distance to everything you need. Clean and homely rooms. Great pool area for kids and adults. We'll be back again.

Helpful?
Thank Mel D
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review

Thank you Mel for taking the time to write of your experience at The Mirage. We are always thrilled when guests choose to return here as it is true reflection of whether our product and service is up to standard. We too love the location, something about just walking across the road to the beach, bars and restaurants emphasises the... More 

Brisbane
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Parking arrangement horrendous, only 1 space for a 3 bedroom appt. Appt 14 uinspiring view from balcony, overlooking trash bins and the back of the 10 pin bowling alley. Whole appt quite small and in need of decor refresh and a good deep-clean. Appt smelt of fish for 2 days from previous occupants. Reception staff not too welcoming and a... More 

Helpful?
2 Thank stevenk65
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review

We are disappointed your stay did not live up to your expectations at The Mirage, we do endeavour to always be transparent about what we offer here. Your parking comment was unusual as this is limited by the original building design. We do offer an undercover secure parking space for every apartment, in addition to this we have 17 visitor... More 

Canberra, Australia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 28, 2015

We stayed here twice in 2015 - once in June for six nights in Unit 6 and again in October for three nights in Unit 33, which wasn't nearly long enough! These apartment are all very roomy and clean. There are several pools in the grounds, ranging from a children's wading pool to a lagoon pool and a lap pool,... More 

Helpful?
Thank Jane and Kim M
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review

What a wonderful summary of what we strive to offer here at The Mirage. We especially appreciate you commenting on the service and staff attitude as these are important values at The Mirage. Unlike larger hotels we have the ability to be very hands on with all our bookings and endeavor to treat guests as we would our friends and... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed December 16, 2015 via mobile

Our family of four stayed nine nights in a two bedroom apartment. This was our second visit to the Mirage and we will definitely be back. The pools and gardens are immaculate and the complex with the pools, spa, sauna, gym, tennis court and basketball provided plenty of entertainment. The bbq's are well maintained and it is a lovely area... More 

Helpful?
Thank Louise K
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review

Thank Louise, I just love it when families really have enough time here to enjoy all the facilities and explore the local area. We are so lucky to have the park and lagoon right on our doorstep, it adds that extra dimension for families as it is constantly changing and of course free! Please book direct with us for your... More 

Healesville, Australia
1 review
5 of 5 stars Reviewed December 16, 2015

Stayed at The Mirage for 3 nights in a 3 bedroom room. The room itself was extremely clean, and had lots of small finishing touches - for example, there was books you could read and a few new release DVDs to watch. The pool area is fantastic. The lifts could use an upgrade, but besides that, everything was fantastic.

Helpful?
Thank Jessica D
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review

So pleased you enjoyed your short stay at The Mirage. With each apartment being privately owned it does mean that you get some of those personal touches not always possible in a large hotel. I hope the books and DVD's were something that suited you! To any future guests who don't have these in the apartment we do have some... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015 via mobile

Jan, Wendy, Ray and their staff were so awesome accommodating to all 16 rooms that we booked out for 10 Days. Rooms were beautifully prepared, clean, safe and quiet. Thank you so much for having us as we enjoyed our time even though there were a few hiccups along the way by our traveling parties Highly recommended resort to reside... More 

Helpful?
1 Thank linaw70
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review

Hello Lina, thank you for taking the time to write about your experience at The Mirage for the Oztag week. When we have a large group booking it does put us all to the test so it is good to know we maintained our level of quality and service. We look forward to seeing you later this year as I... More 

Mission Beach, Australia
2 reviews
5 of 5 stars Reviewed December 14, 2015

Thankyou to Wendy & Ray and all the staff for providing wonderful service. The apartment was lovely and clean and had a great view of the pool and ocean. Great location across from beach and within walking distance to many eateries. Dora & Jamie Holohan

Helpful?
Thank Dora H
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review

Hi Dora & Jamie, thanks so much for taking the time to write a review of your recent stay. Always pleased to hear our team made you feel welcome, we couldn't do it without them. You have reminded me again to thank our housekeepers for the fabulous job they do every day keeping our apartments ready for guests. Look forward... More 

Coffs Harbour, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

We have just spent a night here and thoroughly enjoyed many aspects about this lovely resort. Excellent service from helpful friendly staff.The outlook was so serene, a lovely pool awaited us. The rooms were spacious and my pillow and mattress so very comfortable. I loved that you could walk to the beach, cafe's and restaurants and around the beautiful lake.... More 

Helpful?
1 Thank Sil_Holidays
Wendy S, Manager at The Mirage Alexandra Headland, responded to this review

Wonderful to receive your feedback - especially as you could only stay with us for one night! Hopefully you will be back and be able to really enjoy all we have on offer. Have to agree about the beds - we have managed to find some beautiful Cyber Soft Microfibre mattress toppers from a local company - all our beds... More 

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