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Grand Palais Beachside Resort

4.0 of 5 188 Alexandra Parade (Cnr Alexandra Parade & Mary Street), Alexandra Headland, Queensland 4572, Australia
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Certificate of Excellence 2014
Grand Palais Beachside Resort
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Grand Palais Beachside Resort
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204 reviews from our community

Traveler rating
    115
    63
    11
    6
    9
See reviews for
70
88
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (52)
  • Jun-Aug only
    (36)
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    (69)
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    (47)
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1 review
5 of 5 stars Reviewed 2 weeks ago

The two bedroom apartment was beautiful, clean and had everything we could possibly need for our stay. Our two children aged 4 and 6 loved the spa bath and the swimming pool as well as the rooftop bbq area. The staff were so friendly and helpful....it was just lovely.

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Darren W Wow! What a great review. We are glad you and your family enjoyed your stay at Grand Palais and that the children were able to make good use of the spa and pool. Thanks also for your kind comments about the staff. It is always appreciated. Kind Regards Ross & Karen More

1 review
5 of 5 stars Reviewed 2 weeks ago

We've just spent a lovely weekend on the sunny coast, and our stay at the Grand Palais couldn't have been nicer. Stayed in one of the 3 bedroom apartments - and it was flawless, absolutely comfortable.. with a gorgeous view to top it off.. A home away from home with all the personal touches. Would highly recommend staying here with... More

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Lee and Elaine What lovely people you are. Thanks for writing us such a kind review. We are so glad you enjoyed your stay with us and look forward to having you visit again. Kind Regards Ross & Karen More

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

clean rooms terrible air freshener fragrance! Very basic utensils, needed to purchase some items. No salad bowl or oven mitts, knives were blunt. fridge not very cold. Pool was lovely but too deep for younger kids as shallow end was 1.2m. Also had to purchase noodles and boards so kids could play in the pool. Great location Walking distance to... More

Was this review helpful? Yes
Melbourne, Australia
1 review
5 of 5 stars Reviewed October 15, 2014

We stayed at Grand Palais in September and it was just lovely! The room was perfect for us...two adults and two teenage boys....and it had everything we needed. The rooftop barbecue area was great too and the views were perfect. The staff were terrific and they also helped us organise the surfboards we had brought with us so there was... More

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Cathy P What a lovely review. Thank you. We love when families come to stay and have such a great time. Being so close to such a beautiful beach is a real bonus especially when we have guests eager to surf. So glad you all enjoyed your stay. Kind Regards Ross, Karen and the Team More

1 review
5 of 5 stars Reviewed October 14, 2014 via mobile

Grand Palais Beachside Resort is a fabulous place to stay if you are looking for rooms that are well appointed, clean and close to the beach. The staff were helpful and friendly and every interaction with them was positive. The pool was lovely and just a short walk across the road was the beach. We are definitely hoping to go... More

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi vickmick3 Thanks for a great review. Our staff work very hard to ensure our guests have the best stay possible and positive feedback is always appreciated. We are glad you enjoyed your holiday and would love to have you stay with us again. Kind Regards Ross, Karen & the Team More

1 review
5 of 5 stars Reviewed October 6, 2014

Just spent the long weekend here with friends in Unit 15. Great unit overlooking the beach with a large balcony. Lovely spot to sit back with a wine and relax - watching the surf and people walking their dogs along the walking path. Unit was very comfortable and nicely maintained. Had all the bits and pieces that you need on... More

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grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Charisma M It sounds like you made the most of your stay with us. Glad you had a great time and were able to enjoy our facilities and the surrounding beaches and cafes. The bike hire has been very popular and is a great way to see the local sites. Thanks for taking the time to write us such... More

Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 2, 2014

Just spent a long weekend here great location unit clean and tidy we were on second floor ocean view like others have said noisy with balcony door open didnt attempt to cook the warning signs re setting of the alarm very of putting if they are so sensitive they should do something about it , bed not that comfortable air... More

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grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Gailn01 Thanks for coming to stay at Grand Palais and for taking the time to write a review. We appreciate any feedback we get and are always trying to improve our services to make our guests stay the best it can be. Glad you enjoyed the Thai Restaurant, it is very popular and serves beautiful food. Kind Regards Ross,... More

Canberra
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 1, 2014

Really enjoyed the short stay at Grand Palais for one night on our way south. Didn’t hear the traffic. The rooms were clean and tidy and we had a great balcony overlooking the beach. This place is within walking distance of many places to eat and across the road from the Alex Surf club. Try the pizza place down the... More

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grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi APCBR Thanks for your informative review. We are glad you enjoyed your stay and look forward to having you stay for longer when you can relax and take in some of the local sites. One of the great things about Grand Palais is its location and easy walk to so many local attractions. Kind Regards Ross, Karen and the... More

Brisbane
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 1, 2014

Everything was great except the smell. Previous occupants had left a nasty surprise in the sink garbage disposal. The smell went through the airco and we couldn't get rid of it despite dumping a whole can of deodoriser in the unit. We basically couldn't shut it up without the smell taking over. While responsive and having a plumber replace the... More

Was this review helpful? Yes
Havelock North, New Zealand
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 30, 2014

There was a problem with our booking and we arrived unexpectedly. In spite of this the manager bent over backwards to help and accommodate us, in the heavily booked hotel. We were upgraded to a two bedroom apartment on the third floor. The view was stupendous, and we had a very happy and comfortable week.

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi TykeHBNewZealand Thanks for writing us a review. Sorry for the mix up at the beginning of your holiday. Glad we were able to sort it out so that you could enjoy your holiday. Thanks for your kind words about the staff, it is always appreciated. Kind Regards Ross, Karen and the Team. More

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Additional Information about Grand Palais Beachside Resort

Address: 188 Alexandra Parade (Cnr Alexandra Parade & Mary Street), Alexandra Headland, Queensland 4572, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Alexandra Headland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Palais Beachside Resort 4*
Number of rooms: 45
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Also Known As:
Grand Palais Beachside Hotel Alexandra Headland
Grand Palais Beachside Resort Alexandra Headland, Sunshine Coast

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