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Grand Palais Beachside Resort

Certificate of Excellence
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188 Alexandra Parade (Cnr Alexandra Parade & Mary Street), Alexandra Headland, Queensland 4572, Australia
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Grand Palais Beachside Resort
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Grand Palais Beachside Resort
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240 Reviews from our TripAdvisor Community

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Traveler rating
    130
    80
    15
    6
    9
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80
105
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Any
English first
  • All months
    (240)
  • Mar-May only
    (61)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (64)
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Christchurch, New Zealand
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed over a week in July and enjoyed kiwi summer temperatures. Staff were excellent, friendly and very helpful. Accommodation was on the third floor overlooking the magnificent beach and had everything one could want for a relaxing, hassle free stay. Location is a little oasis away from the plastic glitz of others on the Sunshine Coast. Would certainly recommend it... More 

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Level Contributor
13 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

This motel was amazing. well priced, clean tidy well presented and even better it included a spa in our room. view was to die for. we used a holiday voucher and were pleasantly suprised at how easy booking was. the staff were helpful and caring. thanks for having us. we will be back

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Coolangatta, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great to be back at the best resort. Sad to hear Karen has left but thrilled to see the new managers kept Robin on. You are Grand Palais Rob. You go above and beyond to make every guest feel at home. Nice clean room with views to die for. See you again around Christmas.

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rockhampton
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was pleased with the price as this was an unexpected trip. However the room was really very run-down: air-con knob broken making it a guessing game; hot water was off one night 6-7pm; Dryer was erratic, so some very practical inconveniences. I didn't find management particularly helpful - (office seemed to open later and close earlier than advertised times,... More 

Was this review helpful? Yes 1
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Thanks for your feedback. You will be happy to hear that since you stayed in May we have an all new management team, so I'm sure next time you visit you'll find us all helpful and courteous! Thanks also for the heads up about the air conditioner - I will look into getting it repaired. More 

Hokitika, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 26, 2015

Our room was ground floor studio. We were very disappointed, it was very tired, dated and extremely noisy. Traffic started at 6.30 every morning. Double glazing would help. WiFi was also very expensive

Was this review helpful? Yes 1
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Thanks for your feedback. Our studio apartments are our most basic rooms and are located on the ground floor so can be noisy if the doors are open. Our windows and doors are all double glazed, so perhaps the door was not closed completely. Perhaps next time you might like to consider upgrading to one of our one bedroom apartments... More 

Auckland, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 11, 2015

We stayed here in May in a Beachside Roof top apartment all I can say is WOW the views from the roof and the room balcony was awesome. Enjoyed watching the sun come up in the mornings and lazing in the sun during the day. It is within walking distance to many resturants and shops . And Mooloolaba is only... More 

Was this review helpful? Yes 2
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Thank you, BarryandPenny! We are very proud of our Rooftop apartments and the unparallelled views they afford our guests. We look forward to welcoming you back to the Grand Palais soon. The Grand Palais Team More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 11, 2015

We totally enjoyed our stay here - from the friendly and helpful management to the overall safety and locality of this accommodation. We enjoyed using all the Resort's conveniences - love the heated pool ! The amazing Thai restaurant at the ground level has to be tasted to be believed - our meal was absolutely authentically Thai & the prices... More 

Was this review helpful? Yes 3
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Thank you for your wonderful feedback. We're so pleased you enjoyed the resort and it's facilities, and look forward to welcoming you back soon! More 

Cust, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

Top spot at realistic prices when booked through United Travel for a 1 week package from NZ. Very friendly staff. Lots to see and do in surrounding areas. Very comfortable climate in May. Thanks heaps and see yas next year. Cheers, Graham and Lisa.

Was this review helpful? Yes 1
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Thank you for the great feedback! We're glad you enjoyed your stay and look forward to welcoming you again soon. More 

Rotorua District, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We had a roof top, 3 bedroom, 2 bathroom apartment with views of the sea.....it was very clean with good amenities, one thing, it could do with a lick of paint and an upgrade, the roof top area was lovely with BBQ and seating

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2015

Room are large, quier and comfortable. Staff are so friendly (like everyone on the Sunshine Coast!) We had a very relaxing time - Just what we needed. As others have commented, the tile floors do need more attention from the cleaners, but it was not a major. We would certainly go back.

Was this review helpful? Yes 1
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