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Grand Palais Beachside Resort

Certificate of Excellence
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188 Alexandra Parade (Cnr Alexandra Parade & Mary Street), Alexandra Headland, Queensland 4572, Australia
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1 room 1 adult
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Grand Palais Beachside Resort
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272 Reviews from our TripAdvisor Community

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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

State of the room was terrible. The smell of bleach didn't leave the room, even with the windows open. Specifically asked for above ground level. Sheet covered in stains. Staff not friendly. Disappointed.

Helpful?
2 Thank A P
Bendigo, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was invited to crash my families holiday and they were staying here. Across from the beach and located near restaurants and walking paths. The apartments are spacious and affordable. Clean, neat without missing home comforts. We stayed in 3 bedroom apartment and never felt in each others way. There is washer and dryer in the room. A balcony to... More 

Helpful?
Thank Samantha S
Brisbane, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I visited this place again and was pleasantly surprised when I saw the cleanliness of the rooms. The new managers are wonderful, helpful and nothing is too much to ask them. It makes it a pleasure to stay where you feel comfortable and at home. We certainly will be spending time there again.

Helpful?
Thank 007Rosie007
Sydney, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Staff were very welcoming and helpful! Really great apartment and lots of things to do over the weekend! Unfortunately weather wasn't too good for our stay but would come back!! Visited the Australian zoo, bus is right outside however very awkward bus times!

Helpful?
Thank indi1992
Rosebud, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Recently stayed at grand palais for 10 days with my daughter and family.had a great time great place we had 3 bed rooms plenty of space,loved the views close to every thing..I left money in my room when I left so thankyou to everyone for their honesty,it was returned to me within 48 hours. Thanks once again we will be... More 

Helpful?
Thank June K
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My family and I usually spend a week here each year. We have been coming back to the Grand Palais for about 13 years. It is located right across from the flags on the beach and has a great pool. It is not as posh as some of the places at Alex Heads but it is my favourite! The people... More 

Helpful?
1 Thank Lollyholz
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Lollyholz Wow! Thanks so much for the review. We really appreciate your kind words and love having you back each year! We look forward to seeing you again soon. Kind Regards More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed at the Grand Palais with my friends and we had the most fantastic time! The room was absolutely beautiful! Very clean and the view was just wow! We had a rooftop apartment with a gorgeous ocean view and it was worth it! The staff were so lovely and friendly and were happy to help with anything we... More 

Helpful?
Thank Hollyep97
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Wow - thanks Hollyep97! We're so pleased you enjoyed your stay and look forward to seeing you again soon. More 

Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

After reading the reviews I had thought I found a little gem. I'm not sure what the other rooms are like, but the studio apartment we stayed in was not worthy of a 4 star rating. Where do we start...shower curtains that my nanna would be proud of. The shower wasn't enclosed so the whole bathroom floor would get wet... More 

Helpful?
2 Thank Tadam15
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi there Tadam Thanks for your review. We appreciate you taking the time. It's very disappointing to hear your expectations were not met when staying with us. We pride ourselves on the quality of our rooms and ensuring all your guests enjoy their stay. This room is designed specifically to be accessible for someone in a wheelchair, this explains the... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is one of the most welcoming and best located places we have stayed on the Sunshine Coast. The new managers, Brett and Anna Powell have made a huge difference to the look and feel of the resort (the last time we stayed here was about six years ago under different management). The Powells are very welcoming, have great local... More 

Helpful?
1 Thank Bridget O
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Bridget Wow! Thanks so much for your kind words. We were very humbled to read your review. We do everything we can to make sure our guests have the best time with us so it's very rewarding to receive this kind of praise. So glad you enjoyed our ocean view apartment. Hope to see you again soon! Thanks again.... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

After staying here earlier in the year I enjoyed the location so much I took my family here to celebrate New Year's Eve. The managers Anna and her family went out of their way to make our time special with great recommendations of things to do and places to eat. We had an amazing view from our balcony across to... More 

Helpful?
Thank simonjhar
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Simon Thanks heaps for taking the time to write us a review. Much appreciated. We are so happy to have you back and look forward to next time with your extended family! We take great pride in ensuring all our guests have the most enjoyable time with us so it's very rewarding to hear your kind words. Regards More 

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