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Grand Palais Beachside Resort

4.0 of 5 188 Alexandra Parade (Cnr Alexandra Parade & Mary Street), Alexandra Headland, Queensland 4572, Australia
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Certificate of Excellence 2014
Grand Palais Beachside Resort
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Grand Palais Beachside Resort
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223 reviews from our community

Traveler rating
    122
    74
    12
    6
    9
See reviews for
78
94
6
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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    (223)
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    (52)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (64)
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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Would I stay at the Grand Palais again? Two words...YES and YES!!! Fantastic room, the view overlooking the ocean was wonderful and the overall feel of the hotel was superb. Very clean, amenities were top notch and really well maintained, quiet location, everything you could ask for in somewhere to stay. All the local businesses are close by within walking... More 

Was this review helpful? Yes 1
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Dominic H What an awesome review. Thank you so much. It's great that you were able to check out the local sites and restaurants while you were staying with us. The Black Bunny is a popular spot for a quiet beer! When I told our staff about your review they were all very touched by your kind words and... More 

Gold Coast, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We come back here year after year and sometimes twice in a year . We only live about 200km away , yet this place makes us feel like we are in a whole different part of the country . The rooms are great . We usually get the Penthouse suites , which are not much more expensive than the normal... More 

Was this review helpful? Yes 3
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi RMS050 Thanks for your detailed review and of course for your repeat business. We love that you keep coming back to stay with us. The Penthouse Suites are a popular choice and do offer the best views, and the private BBQ is a great bonus. Thanks for your feedback on the cleaning it is always appreciated and we will... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We booked on line and were more than happy with our room, it's location and the fantastic view of the beach and the ocean. The pool was great and the friendly staff were excellent. I had read some reviews about the noise of the road, but if you want a place where there's no noise don't book a hotel on... More 

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi LJSal What a lovely review. Thank you. We love Alexandra Headlands and all it has to offer. It is a fun place to be with great beaches and lots of activity. It is great that you feel the same way. We would love to have you stay with us again. Kind Regards Karen & Ross More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

A phone call in the morning to check our confirmation and let us know the room was ready early so we could check in at any time was the precursor to a wonderful weekend. Upon arrival we were informed that we had been upgraded so that was a pleasant surprise. Ross and Karen were amazing - professional, friendly and incredibly... More 

Was this review helpful? Yes 1
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Mary N What a lovely person you are Mary. Your review was very kind and we truly appreciate your kind words. It was our pleasure to do what we could to ensure you enjoyed your stay with us. Kindest Regards Ross & Karen More 

Ipswich, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Great position! With two young kids being Across the road from the beach was excellent! Shops close by & Alex surf club just up the road! If anything the air con was noisy. Ross & Karen great hosts. We will defiantly be back!

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Das 1958 Thanks for writing us a lovely review. The beach, the shops, the surf club all make for a great location for a family holiday. Glad you all enjoyed your time with us. Thanks also for the heads up on the air conditioner. They get a bit of a work out this time of year and we are... More 

Greater Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2015

After our disappointing visit to Caloundra we contacted this hotel after searching the net. Ross one of the managers was very helpful and advised that there was a 3 bedroom apartment available on the day of our call for 5 nights, so we made the booking and arrived some hours later. Ross was still there to greet us (despite this... More 

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Angiec8888 Thanks for taking the time to write us a review. We are glad that we were able to provide you with a room at such short notice and that you were happy with your accommodation. We loved having you stay and were more than glad to help out where possible. Kind Regards Ross, Karen and team. More 

Newcastle, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2015

Our 2nd visit and better the first, which was pleasant. We were given a complimentary upgrade which was a surprise and the reception staff were very helpful with suggestions to dine. We have a daughter living nearby and this is where we will continue to stay.

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Louise L Thanks for writing us such a lovely review. We are glad you enjoy staying with us and appreciate your kind words about our staff. Happy New Year! Karen, Ross and team More 

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 25, 2014

I arrived and my apartment had no wifi reception. I was ready to go elsewhere. Called manager, reception had just closed. He came back and was very accommodating. Upgraded my room to top floor with ocean view, even gave me voucher for wifi in case mine didn't work, all for free. Room was great, kitchen well equipped. Close to shops... More 

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi classy_1819 Thanks for letting us know about the wifi issue in your room. We try to ensure all rooms have all facilities working. Everything is checked regularly but sometimes we only find about these things when guests tell us. So thanks for giving us the heads up. Glad we were able to sort the issue and you were able... More 

Coolangatta, Australia
2 reviews
5 of 5 stars Reviewed December 25, 2014

Fantastic week at the Grand Palais. Absolutely fantastic staff. Nothing was too much to ask. Robyn organised all our transfers, tours and passes. Pool was great and looks fabulous at night. The resort is very clean and directly across from the beach. Lift access from the carpark to the unit. Came home feeling totally relaxed. Thank you Grand Palais. I... More 

Was this review helpful? Yes 1
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Rob B A Merry Christmas to you too and thanks for the fantastic review. We are glad you had a relaxing week with us and we were able to assist with transfers and tours. We like to make our guests stay as comfortable and stress free as possible and it is so nice when we have feedback telling us... More 

1 review
4 of 5 stars Reviewed December 25, 2014

Probably the most conveniently located (and always will be) and best value for money apartment block in Alexandra Headland. Pedestrian crossing in front of units provides immediate access to the surf beach. Depending on wind and weather, flagged area is often right at beach access opposite apartment block. When beach conditions unfavourable, apartment pool is well maintained. Some units starting... More 

Was this review helpful? Yes
grandpalaisalex, Manager at Grand Palais Beachside Resort, responded to this review

Hi Robert S Thanks for writing us such a great review. We are very lucky to have such a great location and as you said, we will always have that location. Our closeness to the beach is a huge bonus. Thanks also for your kind words about our staff. That is always appreciated. Happy New Year! Karen, Ross and team More 

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Additional Information about Grand Palais Beachside Resort

Address: 188 Alexandra Parade (Cnr Alexandra Parade & Mary Street), Alexandra Headland, Queensland 4572, Australia
Phone Number:
Location: Australia > Queensland > Sunshine Coast > Alexandra Headland
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Palais Beachside Resort 4*
Number of rooms: 45
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Also Known As:
Grand Palais Beachside Hotel Alexandra Headland
Grand Palais Beachside Resort Alexandra Headland, Sunshine Coast

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