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Premier Inn Bristol East (Emersons Green) Hotel

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200/202 Westerleigh Road | Emersons Green, Emersons Green BS16 7AN, England
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1 room 1 adult
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Premier Inn Bristol East (Emersons Green) Hotel
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386 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed for one night with my partner on Sunday 7th feb and was very happy with the premier inn, the beefeater on the other hand left a lot to be desired. Long wait at door to even be acknowledged let alone sat down, long wait at bar to be acknowledged let alone served. Witnessed several meals sent back to the... More 

Helpful?
Thank RhiJENKS
Hartwell, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean and comfortable - good value for the Bristol area. Bed was very comfortable and their was a large screen TV in the room. Internet access but you pay to improve the speed if you need it - less than £6. I would recommend it!

Helpful?
Thank ChrisWhatameal
Bristol
Level Contributor
105 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Went to test it out a week ago to make sure it was okay for a large party. It was chaos on that evening with wrong orders and lack of bar staff. My steak meal arrived with no salad and no tomato and by the time it was corrected it was cold. We decided to keep the booking as it... More 

Helpful?
Thank Nick G
Thundersley, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We use this hotel when visiting relatives as its near to where they live. Staff are always welcoming and helpful. It has comfy rooms and, providing you get a room not facing the road, it is quiet. Standard of room is what you would expect from a premier inn hotel. The beds are extremely comfy and had an excellent nights... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Guitarman4
Salisbury, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel seems to think £90-£100 per night is acceptable, bit of a captive market due to the location but from now on I will battle the traffic and stay in town. The restaurant is very ordinary and the food average at best, showers and hot water are unpredictable. It can be noisy inside and out. The free wifi is... More 

Review collected in partnership with premierinn.com

Helpful?
Thank richard_cranham
WhitbreadHotels, Online Customer Service at Premier Inn Bristol East (Emersons Green) Hotel, responded to this review

Hi richard_cranham Thanks for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards.... More 

Yeovil, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Good clean hotel, reasonable value for money, range of breakfast food to choose from. Perfect for a quick stop when visiting family in nearby area. Good location for things in and around Bristol. Second stay here, would use again

Review collected in partnership with premierinn.com

Helpful?
Thank 549lauram123
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Premier inn was lovely definitely worth the money. HOWEVER Beefeater was very poor. Had to send my food back as they have me a medium rare instead of a well done steak, but the service was good. The prices are a little high for the portion sizes. DEFINITELY recommend premier Inn but not Beefeater

Helpful?
1 Thank Shaniqua F
WhitbreadHotels, Online Customer Services at Premier Inn Bristol East (Emersons Green) Hotel, responded to this review

Hi Shaniqua F Thanks for taking the time to review your stay. Our main objective is to deliver a high level of service in all our establishments and I'm really sorry that we failed to provide this during your visit. Please be assured that your comments will be duly followed up by Customer Services and the Management Team at this... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We were booked in to the premier inn for one night on New Year's Day whilst visiting our daughter who lives near by. I was sent a text message by premier inn in the morning asking if I would like to reserve a table for dinner. I replied reserving a table for 8.30. On arrival we were shown to our... More 

Helpful?
1 Thank holidaysandme
Asha J, Manager at Premier Inn Bristol East (Emersons Green) Hotel, responded to this review

Thank you for taking the time to leave us a review. Here at Premier Inn we take all feedback very seriously to ensure we are always improving and trying to avoid problems in the future. We are very sorry to hear about your poor experience in our neighbouring restaurant and I have passed your comments on to the restaurant manager... More 

Telford, United Kingdom
1 review
5 of 5 stars Reviewed January 4, 2016

On arrival the Premier Inn is in great easy location for visiting friends in Bristol. Plenty of car parking in a safe area. The hotel looks nice on entering. Greeted by lady and we had pre done check in online so swift check in. Went to room 102 nice big room smelt nice on entering which makes big difference, big... More 

Review collected in partnership with premierinn.com

Helpful?
Thank JohannaNp
Bristol, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 15, 2015

My review is only based on the use of the Beefeater restaurant as we did not stay in the hotel. I have been using this venue as a meeting point to meet up with a friend for a meal three times a year. We always book in December to enjoy their Christmas menu. This year we were surprised to find... More 

Helpful?
Thank Richard R
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