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Quality Hotel Excel Roma Ciampino

4.0 of 5 Via Appia Nuova 160 | Km 20. 300, 00040 Marino, Italy
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Quality Hotel Excel Roma Ciampino
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Quality Hotel Excel Roma Ciampino
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338 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
20 reviews 20 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Well where do I start. The positives it was clean. Negatives no food was available throughout day. We had access to a vending machine which was crisps only!! The restaurant was meant to open in evening however we sat there for over an hour AFTER we ordered food then to be told oven was broken. However we sat and watched... More

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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at Quality Hotel Excel Roma Ciampino from 22nd to 27th October 2014 and received a nice spacious room on the second floor in the new building right next to the one with reception. There was a decent balcony, nice new bathroom with shower over bath, but no fridge (please Excel put a fridge in there, and a decent size... More

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1 review
1 of 5 stars Reviewed 3 weeks ago

So where should I start!! The hotel was clean and some staff were under pressure but that's it!! We could not get dinner on the first night....but the coach parties were being fed around us!!! No tea or coffee facilities in the room even although it says online that it is in the room!! Only choice of food available was... More

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Charlotte, NC
Top Contributor
86 reviews 86 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Excel as part of a tour group. There were things about the hotel that I didn't particularly enjoy - the distance to the city each time we went in, and the modest accommodations. Had I been traveling on my own, I might have chosen a hotel in the city that was more to my taste, but... More

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Gold Canyon, Arizona, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 21, 2014

After reading quite a few of the reviews I was concerned about this hotel. The positives: we stayed in a suite (although we only booked a double room) with a private patio. The room was dated but clean and well cleaned every day. Be certain to bring your own wash cloths as none are provided. The whole staff was very... More

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Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review

Dear Barb C, It was a pleasure welcoming you, thanks for your nice review :) You are right: we are outside of Rome, in famous Castelli Romani area, just 22km from Colosseum and other attractions. But… let’s use our complimentary shuttle dear! 60-65euros one way by taxi is really expensive, we know. The morning Excel shuttle is free of charge... More

Dunfermline, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 9, 2014

We stayed one night in this hotel after flying into Ciampino Airport to join a cruise the next day. It is situated in a small, rural hamlet and from the outside, looked as if it was sadly neglected. The garden, outside furniture and paintwork were in need of TLC.Our room was laughably old fashioned with red chinz, but seemed clean.... More

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Launceston, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 4, 2014

Room had no fridge had to get staff to put our cold items in their area, no kettle coffee/tea facilities. No water at one stage and then no hot water for a time. Without warning! Room smelt like sewerage.small rooms. Free wifi did not work well in rooms.Will not stay nor recommend. Yuk!

Was this review helpful? Yes 1
Nottinghamshire, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed here for 1 night as a stopover after arriving at Ciampino airport. It was clean, the room was spacious, and the staff were really great. For the price we paid, this hotel is excellent value. Its location meanings it's an airport hotel, not one to stay in to see the sights, but as an airport hotel, it was... More

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Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review

Dear HJFC2014, Many thanks for your review, we are happy you enjoyed your stay. Our location is perfect to see the sights instead! 30 minutes from Rome by our free shuttle and local train, and few minutes driving from all the major attractions of Castelli Romani: landscapes, parks, monuments and wine&food… never heard? We look forward to welcoming soon, Best... More

carluke
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 30, 2014

We had stayed at this Hotel a couple of years ago while sightseeing in Rome and found its location good for travelling by car from the airport and into Rome and surrounding areas. We had no hesitation returning when touring to Sorrento and returning to Rome this year. However on this occasion we found the hotel to be a little... More

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Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review

Dear southlana, Thanks for your preference; it was a pleasure welcoming you again. If you wish to stay at hotel for dinner, let’s try one of our Excel Menus: pizza, pasta, meat and vegetables in the soft atmosphere of our Lounge Bar. You will be not be forced to hiring a car. We wait for your next visit :) Best... More

Dublin, Ireland
2 reviews
1 of 5 stars Reviewed July 15, 2014

To start off, we got to our room and I just wanted to have a shower. The drain wasn't working as it should be. We asked to change rooms (by the way, they don't look like the pictures) and they said to us that the whole hotel was fully booked at the moment but next morning they would change us.... More

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Roberta M, Responsabile relazioni con la clientela at Quality Hotel Excel Roma Ciampino, responded to this review

Dear anniebrid, Again, we are afraid for all the inconveniences. We were fully booked indeed; we did our best to move you to an alternative room but it was not possible, extremely sorry. We hope you will give us a second chance, we are sure we will make you change your mind. Best regards, Excel Roma Ciampino Management More

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Additional Information about Quality Hotel Excel Roma Ciampino

Address: Via Appia Nuova 160 | Km 20. 300, 00040 Marino, Italy
Location: Italy > Lazio > Province of Rome > Marino
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Excel Roma Ciampino 4*
Number of rooms: 76
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Also Known As:
Dei Consoli Hotel
Dei Consoli Rome
Quality Hotel Excel Roma Ciampino Rome/Marino, Italy

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