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BEST WESTERN PLUS Manor House Hotel

Certificate of Excellence
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Audley Road | Stoke on Trent, Alsager ST7 2QQ, England
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BEST WESTERN PLUS Manor House Hotel
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BEST WESTERN PLUS Manor House Hotel
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350 reviews from our community

Traveler rating
    181
    111
    36
    16
    6
See reviews for
69
115
9
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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    (350)
  • Mar-May only
    (107)
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    (87)
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    (79)
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    (77)
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Chester
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for a long bank holiday weekend away and it was okay. The service was great at the front of desk on check in and check out. The room was decent and the bed was comfortable. We ate at the restaurant the first night and it was poor for the price. However breakfast was average and had a... More 

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Senior Contributor
43 reviews 43 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great visit with friend to the stables bar, we are local to Alsager and will defiantly be making it a more frequent watering hole! Service was very good throughout the whole afternoon and food extremely tasty and good choice! Probably indulged in to many drinks but it was the bank holiday so that's life!

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BWMH, General Manager at BEST WESTERN PLUS Manor House Hotel, responded to this review

Dear MJBSOT Thank you for your review of Stables Bar & Grill here at BEST WESTERN PLUS Manor House Hotel. We have a very good local trade and it's nice to read that you now plan to start using our bar as your "local" too. Thank you as well for the compliments regarding the standard of food and service you... More 

Bedlington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is immaculate and the rooms exceptionally comfortable Facilities are good including a large indoor swimming pool - heated, clearly, indicated by the sudden temperature rise as you pass the 'plant'. My room, along from said plant on the ground floor, was intolerably hot and much adjusting of windows and radiators were imperative to allow further breathing! Honestly! I... More 

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BWMH, General Manager at BEST WESTERN PLUS Manor House Hotel, responded to this review

Dear Worldlywise177, Thank you for taking the time to write a review of your stay here at BEST WESTERN PLUS Manor House Hotel. Although you clearly like the hotel it's disappointing for us that you did not have the most comfortable of stays. The heat to which you refer is, I agree, evident in the small area adjacent to the... More 

Caerphilly County, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Visited the Ostler restaurant on Saturday evening. The first time in about five years. The menu looked quiet interesting even though it appeared to be quiet restricted. I initially thought that I was probably going to have a mediocre meal at best. I could not believe the low cost. Starters at £5.95 and mains at £14.95. Well what a surprise.... More 

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BWMH, General Manager at BEST WESTERN PLUS Manor House Hotel, responded to this review

Dear Paul F Thank you for your wonderful review of the hotel's Ostler Restaurant. I'm delighted your experience lived up to the restaurant's long-held reputation for excellent food, service and value. The restaurant's renown makes it popular with locals and residents alike, so if you' re planning to dine in the Ostler Restaurant again I recommend you book ahead. For... More 

Senior Contributor
48 reviews 48 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Lovely hotel with great friendly staff who were very helpful. Would give this place a 5* but found the bar expensive. Rooms were clean and tidy and a great breakfast. Will definitely stay here again. Easy access to Stoke too.

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BWMH, General Manager at BEST WESTERN PLUS Manor House Hotel, responded to this review

Dear Gilbs27 Thank you for writing a review of your recent stay here at BEST WESTERN PLUS Manor House Hotel. I'm really pleased you like the hotel so much and that you were met with friendly and helpful staff throughout. Our breakfasts are excellent and I'm delighted you enjoyed yours too. When setting our drinks prices we research and consider... More 

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I visited this hotel with my boyfriend on Valentine's evening using a Groupon voucher for £49 which was a fantastic offer! The hotel itself is lovely, nicely decorated and the staff are friendly enough. We used the pool whilst we were there which was clean, although would be better if the sauna could fit in more than 2 people, but... More 

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BWMH, General Manager at BEST WESTERN PLUS Manor House Hotel, responded to this review

Dear aeliza900 Thank you for taking the time to write a review of your stay here at BEST WESTERN PLUS Manor House Hotel - I'm delighted you enjoyed your visit. We have invested a lot into the hotel in the past three years and improvements are on-going. All 57-bedrooms have been refurbished but only last week we revealed a completely... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel for a birthday meal and stay. The stay from start to finish was great, the meal from the restaurant was of a very high standard as was the breakfast. The swimming pool was an added bonus but unfortunately the sauna was out of order. All in all, a very pleasant stay and one I wouldn't... More 

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BWMH, General Manager at BEST WESTERN PLUS Manor House Hotel, responded to this review

Dear MP_305_Worldwide Thank you for your review of your recent stay with us. I'm delighted you had a great stay and found the food to be of a such a high standard. The swimming pool is a popular facility for our guests but it's a shame you could not use the sauna whilst we carried out some maintenance. Thank you... More 

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