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BEST WESTERN Manor House Hotel

3.0 of 5 Audley Road | Stoke on Trent, Alsager ST7 2QQ, England
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Certificate of Excellence 2014
BEST WESTERN Manor House Hotel
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BEST WESTERN Manor House Hotel
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294 reviews from our community

Traveler rating
    143
    98
    32
    15
    6
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58
91
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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england
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

This review is an honest appraisal of my visit for lunch today.. My wife and I have been using the hotel on a regular basis for Sunday lunch for the past few months.We also took 15 members of our family to the hotel for a Christmas meal. The food and service has been in the main excellent, hence the frequent... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel with very friendly, courteous and professional staff. Rooms very clean. Bar and lounge very pleasant with a great restaurant also. Swimming pool much appreciated by the children. We stayed there whilst driving through the UK from France to Ireland. Would highly recommend this hotel as a great place to relax and take a break from the driving. Very... More 

Review collected in partnership with Best Western GB

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 days ago NEW

My partner and I stay here regularly when visiting family, the rooms have always been clean and tidy and the staff excellent, Stephen the sales manager is particularly welcoming every time! The only criticism I can give is that the breakfast service is sometimes a bit slow.

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Stoke-on-Trent, United Kingdom
Top Contributor
54 reviews 54 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We attended for a group Christmas lunch and were not disappointed. We had pre-ordered, including special diets, and all our requirements were surpassed. All our meals were as ordered and the food was tasty, hot and well-cooked. The staff were friendly and attentive and dealt with all queries courteously and promptly. The hotel has been recently refurbished and has a... More 

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear GillQuenby Thank you for taking the time to write a review of the Christmas lunch you had here recently. I'm delighted that you and your party enjoyed your meals. Thank you for the recommendation and also for mentioning the friendly, attentive and courteous manner of our staff. It's always nice to read such comments. In closing, let me take... More 

stoke on trent
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Very pleasant hotel. Check in was fast and efficient Very Nice room with good bathroom facilitieds. Breakfast was served upstairs but there is a good lift and it was very nice.with plenty of choice. Stayed on a Friday when they had a wedding party on.

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear susan a Thank you for writing a review of your stay here at the Manor House Hotel and I'm delighted you enjoyed your visit with us. Have a good Christmas and hopefully we'll see you in the hotel again next year. Yours sincerely Jayne Chapman General Manager More 

stoke on trent
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is the second stay for us at this hotel and what a difference it has been refurbished lovely bedroom very nice comfy bed lovely bathroom the bar and reception area really lovely.Only let down was the evening meal there were plenty of staff who were very friendly the soup was hot and very tasty but we waited ages for... More 

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear bunnyStokeOnTrent Thank you for taking the time to write a review of the Christmas Party Night you attended. I'm pleased you like the hotel and thank you for mentioning how friendly our staff are. I am disappointed that you had a long wait for your main course and that you were dissatisfied with the portion size and temperature of... More 

Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic room with amazing jacuzzi bath. Huge bed. Really comfy and quiet. Pool was lovely just what i needed to unwind! The food was suberb in the restaurant and the atmosphere in the bar was fun. Quiet location. Great breakfast and a nice treat.

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear MrsKellyJones78 Thank you for taking the time to write a review of your stay here at the Manor House Hotel - it sounds like you had an excellent time. Since your stay the hotel has received Highly Commended Large Hotel of the Year Awards for both Staffordshire and Cheshire - a reflection in part of the high standards and... More 

Bolton, United Kingdom
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Wife and I stayed overnight on a Saturday, meeting a small party of friends for a pre-Christmas get together. We had never stayed at this Hotel before and stayed on recommendation of a friend (she has good taste!). Hotel conveniently located for the M6 Motorway and approached via scenic countryside route. The locale and hotel are peaceful and had... More 

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear NEWLIFE2 Thank you for taking the time to write such a full review of your recent weekend break here at the Manor House Hotel. I am delighted you enjoyed your stay so much. We completed an 18-month refurbishment to all our bedrooms in December of last year, and given your comments on the quality of our rooms you will... More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

So many positives for this hotel. The staff are friendly, the hotel is clean and quiet. The location is just off the motorway but doesn't have noise from the road. Easily accessible to alton towers. Had a family room, the only slight negative if I was to not pick is that the roll out bed mattress wasn't very comfortable but... More 

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Jane_Lane00 What a fantastic review. Thank you! We are a popular hotel for people travelling to the area for Alton Towers and I hope you and your family had a great day out there. We are looking to introduce new pull-out beds in our family rooms, so should you have the opportunity to return to the hotel, it will... More 

Liverpool, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had conference here then stayed overnight for our Christmas party. Very clean and modern facility, food was as you would expect for a large party, nothing too flash but it was OK. The staff here were all extremely friendly and helpful and a credit to the hotel. Would stay again.

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear TheolejoCook Thank you for taking the time to write a review following your company's conference and Christmas party here. I am delighted you enjoyed your stay and also that you found our staff so friendly and helpful. We offer a choice of dishes on our conference menus, and the menu you made your choices from was requested by your... More 

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Additional Information about BEST WESTERN Manor House Hotel

Address: Audley Road | Stoke on Trent, Alsager ST7 2QQ, England
Phone Number:
Location: United Kingdom > England > Cheshire > Alsager
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Manor House Hotel 3*
Number of rooms: 57
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Also Known As:
Best Western Manor Hotel
Stoke-On-Trent Best Western
Best Western Stoke On Trent
BEST WESTERN Manor House Hotel Alsager, England

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