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All 1 Alsager hotels

BEST WESTERN Manor House Hotel

Audley Road | Nr Stoke On Trent, Alsager ST7 2QQ, England
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78%
Ranked #1 of 1 hotels in Alsager
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
C H Bedford, United Kingdom
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190 people have reviewed this hotel

Traveler rating
    79
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    23
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    6
See reviews for
43
51
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47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Bedford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Attractive hotel with very pleasant, helpful staff. Low-rise building so you don't feel that you're being processed in a factory-hotel, but still spacious with a mild feeling of luxury as you enter the foyer. Excellent breakfast, fast check in/out, spotless bathroom with new fittings; the back-lit vanity mirror was much appreciated. Large car park. In all, the hotel was a... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear C H Thank you for taking the time to complete a review of BEST WESTERN Manor House Hotel folowing your recent business trip - I am delighted you had such an enjoyable and comfortable stay. Our countryside location close to the M6 makes us a popular hotel for business travellers, and if you come back to the area I... More

Rugby, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

We have just returned from a one night stay at the The Manor House. The hotel has obviously undergone a recent refurbishment which made it look very clean and fresh. We spent a lot of time in the Stables Bar and the staff were friendly and attentive. The bar food was also very good quality and we were looking forward... More

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Rob B Thank you for completing a review of your recent stay at BEST WESTERN Manor House Hotel; I am delighted you enjoyed the bar food and also that you received attentive and friendly service. We want all our guests to have a restful night's sleep and I am sorry that yours was not. Our hotel - like all... More

Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Arrived at the above hotel and 'greeted' by Michelle with no smile and barely a hello. The first thing that struck me was how dirty her waist coat was but I assumed she had been on duty all day. The hotel has recently had a make over and it has really improved the overall look of the place. Stayed in... More

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Sue S Thank you for taking the time to complete a review of your recent stay at BEST WESTERN Manor House Hotel. From reading your review it appears that you stay with us often, so thank you for the business you bring to the hotel and for the lovely comments on the refurbishment, bedrooms and quality of breakfast. Your... More

Staffordshire
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Eleven of us recently enjoyed Sunday lunch in the Ostlers restaurant. Good menu that suited three generations of us. Very good value for money. Ample staff numbers and attentive service. It is such a relief when a group booking turns out right! Well done and many thanks to the staff! We will be back!

Was this review helpful? Yes
BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear FrankStaffordshire Thank you for completing a review of your Sunday Lunch in the Ostler Restaurant at BEST WESTERN Manor House Hotel I am delighted you all received such excellent service and enjoyed your meals so much. We look forward to welcoming you back. Yours sincerely Jayne Chapman General Manager More

Stoke-on-Trent, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Called for lunch on Monday the 7th April. The decor and ambiance was first class. We went into thebar for a drink and to have lunch. That was when it started to go downhill. After waiting for some time for the two girls behind the bar to finish their conversation I ordered drinks and food and paid. After a considerable... More

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Jaguar123456 I am naturally concerned to read of your disappointing meal in our Stables Bar. Your review has been discussed with the bar staff on duty when you dined, and I apologise for the shortfall in service you received. As regards the food, I assure you that the potatoes from which your chips were cut were blanched just hours... More

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

A very relaxing hotel with a decent size swimming pool. Everywhere feels spacious and clean. Rooms very comfortable. Good blackout blinds enabling a good nights sleep.Central location.Ideal hotel for meeting up with friends.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Lindsey G Thank you for completing a review of your recent stay at BEST WESTERN Manor House Hotel. I am delighted you found the hotel so relaxing and comfortable, and I hope that when you're next visiting friends in the area that you choose to stay again. Yours sincerely Jayne Chapman General Manager More

Haslington, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Recently attended at the Ostler restaurant for a family birthday meal. Due to size of the party food was ordered in advance. Response to food was varied from the guests, some pleased with their meals others including myself not. The starter of Haddock and poached egg, was far from fresh and tasty with some of the most rubbery fish I... More

Was this review helpful? Yes
BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear PaulB Thank you for completing a review of the family birthday meal you recently attended in our Ostler Restaurant. The restaurant is - and has been for many, many years - a popular place to celebrate milestone occasions and we are therefore used to serving large tables. All staff are trained in silver service; it is something the hotel... More

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Additional Information about BEST WESTERN Manor House Hotel

Also Known As:
Best Western Manor Hotel
Best Western Stoke-On-Trent
Stoke-On-Trent Best Western
Best Western Stoke On Trent
BEST WESTERN Manor House Hotel Alsager, England
Address: Audley Road | Nr Stoke On Trent, Alsager ST7 2QQ, England
Location: United Kingdom > England > Cheshire > Alsager
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Alsager
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Shortlisted in the category of 2013 Cheshire Large Hotel of the Year, BEST WESTERN Manor House Hotel is built and extended around a 17th century farmhouse with plenty of character and original features. All 57 ensuite bedrooms were refurbished 2012-13 and all rooms have Apple-device docking stations and flatscreen digital televisions with Freeview. Wi-Fi is free throughout the hotel and there is free access to an internet PC in reception. Choose to eat in the award winning Ostler Restaurant for Bistro-style cuisine or Stables Bar for a country pub-style Bar Food Menu. Relax in the indoor heated swimming pool and Sauna which is free to residents. Free on-site car parking for up to 120 cars. Versatile conference & function rooms for 2 - 200 people. ... more   less 
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