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All 1 Alsager hotels

BEST WESTERN Manor House Hotel

3.0 of 5 Hotel   |   Audley Road | Nr Stoke On Trent, Alsager ST7 2QQ, England
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Ranked #1 of 1 hotels in Alsager
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
29Poppy Chester, United Kingdom
  • Overview
  • Reviews (253)
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253 people have reviewed this hotel

Traveler rating
    119
    87
    29
    12
    6
See reviews for
50
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Any
English first
Chester, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here last Sunday for one night, having booked using a groupon deal. First impression of the hotel is clean and well maintained, newly refurbished I think? We booked about a month ago and unfortunately we were not told at the time of booking that the hotel would be extremely busy that day/evening due to a wedding. We had hoped... More

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Blackpool, United Kingdom
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked using a Groupon voucher and I was well served from the phone call to book the rooms to our departure. A clean and well maintained hotel. The swimming pool included a small sauna. Pool fairly small but fine for us with a couple of other families there. We didn't eat there but had evening meal in nearby village. Breakfast... More

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Preston
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Booked 21 rooms for the weekend of our silver wedding celebrations in June, the staff were extremely friendly and helpful. The hotel is modern clean and inviting, rooms are spacious with lovely ensuite bathrooms. The bar on the ground floor is well stocked and with a friendly atmosphere, you can also have a bar snack here. We had their 3... More

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Herne Bay, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife & I stopped at this hotel on our way from kent to The Lake district, what a find, Staff, facilities, & Steven the hands on Manager, we wish we had more time we would have stayed longer. although the Resteraunt was closed being Sunday we were very well catered for, Good bar menu in a lovely relaxed atmosphere.... More

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Mr PhillipLees Thank you for taking the time to write a review of the hotel. I am delighted you had such a relaxing stopover on your way up to The Lake District. It is clear you enjoyed your stay and that you were made to feel welcome by all the staff. I wish you could have stayed longer too... More

Hampshire
Top Contributor
66 reviews 66 reviews
50 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent room & bed,and very quiet, so we both slept well. Excellent breakfast & service. Dinner meal & service mediocre. Lovely swimming pool. Plenty of parking space. WiFi good. Reception can be busy.

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear TaylorsHampshire Thank you for taking the time to write a review of your recent stay with us. I am pleased you enjoyed your stay but disappointed that your evening meal and the service you received fell short of the standards for which we are known - and which we set for ourselves. If you are visiting the area again... More

Birmingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked a cheap groupon deal so wasn't expecting much but it was really good. Very nice hotel and breakfast was lovely. Rooms are clean and pool/sauna worth a visit. Highly recommended. Don't eat in the pub down the road (The Alsager) it's awful!!

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Sara D Thank you for taking the time to write a review of your recent stay here at BEST WESTERN Manor House Hotel. We recently received a Breakfast Award from Visit Britain for the choice we offer to customers at breakfast time so I'm delighted you enjoyed your breakfast too. If you stay again try the food in the... More

Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked for an overnight stay although not expecting too much I was pleasantly surprised. Beautiful welcoming frontage with small seating area out the back...everywhere really clean and tidy. Staff were all lovely, very attentive and eager to help which makes a change. We had a meal on the evening which was quite reasonably priced, it was well presented and... More

Was this review helpful? Yes 1
BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Reviewers33612 Thank you for taking the time to write a review of your recent stay with us here at BEST WESTERN Manor House Hotel. I am delighted you enjoyed the hotel so much and very pleased that you have since booked to stay again. We look forward to welcoming you both back. Yours sincerely Jayne Chapman General Manager More

South Yorkshire
Top Contributor
72 reviews 72 reviews
64 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place was that disorganised it was funny we enjoyed this and had to laugh at the 'fawlty towers' aspect of our stay. Nothing seemed to go right for the hotel. From checkin which was good we went to the bar for a drink. It came to £5.05 so I gave the lady a £20 note and a 5p expecting... More

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear RingOandCrystal Whilst there is nothing we can do about the weather I note from your review, and I quote: "check-in was good," " the staff were nice" and "the food was lovely." You "enjoyed the evening in the hotel and had a good sleep". The bathroom was "the best bathroom seen in a hotel for a long time." At... More

Hitchin, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have visited the Stables bar for meals many times ,have family in the area,but stayed here for 2 nights 1-2 August for family do.Never stayed with this chain before but was very pleasantly surprised. It has had a very good refurb. Very comfortable large bed,lovely bathroom and fill your boots at breakfast. We used the pool and sauna twice... More

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BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Noonga Thank you for taking the time to write a review of your recent stay with us - I'm delighted you had such an enjoyable visit. Our hotel is privately owned and a member of the Best Western chain of independent hotels. The refurbishment to which you refer has been undertaken by our owners over the past two-years; refurbishment... More

Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Booked for one night with my disabled wife. Great disabled room. All parts of the hotel are fine for a wheelchair person. Two exceptions. The fore court and outside the pub. Only needs a ramp or drop the pavement. Meals were great and a good price. The staff were great. There is no airconditioning so if its a hot day... More

Was this review helpful? Yes 1
BWMH, General Manager at BEST WESTERN Manor House Hotel, responded to this review

Dear Hampton 1958 Thank you for taking the time to complete a review following your recent stay with us. I'm pleased the room design and accessibility into and throughout the hotel met your needs, and thank you for your feedback regarding the Stables Bar courtyard and the garden. I'm also delighted that you left the hotel with such a good... More

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Additional Information about BEST WESTERN Manor House Hotel

Address: Audley Road | Nr Stoke On Trent, Alsager ST7 2QQ, England
Phone Number:
Location: United Kingdom > England > Cheshire > Alsager
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Manor House Hotel 3*
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Also Known As:
Best Western Manor Hotel
Stoke-On-Trent Best Western
Best Western Stoke On Trent
BEST WESTERN Manor House Hotel Alsager, England

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Shortlisted in the category of 2013 Cheshire Large Hotel of the Year, BEST WESTERN Manor House Hotel is built and extended around a 17th century farmhouse with plenty of character and original features. All 57 ensuite bedrooms were refurbished 2012-13 and all rooms have Apple-device docking stations and flatscreen digital televisions with Freeview. Wi-Fi is free throughout the hotel and there is free access to an internet PC in reception. Choose to eat in the award winning Ostler Restaurant for Bistro-style cuisine or Stables Bar for a country pub-style Bar Food Menu. Relax in the indoor heated swimming pool and Sauna which is free to residents. Free on-site car parking for up to 120 cars. Versatile conference & function rooms for 2 - 200 people. ... more   less 
Number of rooms
57

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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