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All 4 Chivay hotels

Pozo del Cielo

Calle Huascar B-3 Sacsayhuaman, Chivay, Peru
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Pozo del Cielo
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74%
Ranked #3 of 4 hotels in Chivay
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed March 15, 2014
Bhanuraman2003 Bangalore, Karnataka, India
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165 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Bangalore, Karnataka, India
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 15, 2014

We landed at the hotel on the 13th evening and were given a warm welcome and a good room with a view. Instant hot water, clean towels and bathroom were the positive points. However heating was very poor in the room and there was no wifi. We paid usd 75 for just a night expecting better comfort and heating( the... More

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Nashville, Tennessee
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 13, 2014

Couldn't get a smile or a thank you from the staff. PROS: very hot water from the faucets) CONS: *Staff - not rude but indifferent, *No hot water for drinks (like tea), *VERY expensive small water bottle, *Relatively far from the stores located in downtown Chivay - (I say relative because I had a headache and the picturesque stroll felt... More

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Rural Virginian
Top Contributor
145 reviews 145 reviews
62 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed January 7, 2014

Well I see others had the same experience we did. We liked the location just outside of town, which meant the nights were generally peaceful and quiet although you can hear the noise from town when it is excessive as it was our first night when some kind of revival went until about 10 p.m.. It was easy to walk... More

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Winchester, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 19, 2013

Our room here was lovely and views were fantastic. Such a shame that the lady managing the hotel was so unfriendly and on occasion rather rude! We found it quite funny but in all seriousness, if this place had friendly or even just polite staff, it would make all the difference! Breakfast was very basic.

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Canberra, Australia
Top Contributor
68 reviews 68 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed December 1, 2013 via mobile

We stayed here as our first choice was fully booked. I hadn't read the negative reviews about the staff until we were there and agree there seems to be a very negative vibe that is hard to ignore. Room okay though numerous lights weren't working and wifi only outside of the room.

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Wolverhampton, United Kingdom
Top Contributor
57 reviews 57 reviews
47 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed October 10, 2013

I stayed here with my friend as part of a group tour round Peru and thoroughly enjoyed myself at this hotel. Our room was cosy with twin beds and a good hot shower. The location is ideal, by the Colca Canyon away from any street lights, quiet and only a 10 minute ride away from the hot springs which we... More

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Top Contributor
83 reviews 83 reviews
48 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 23, 2013

Top pick of Lonely Planet, here we go. We had the similar experience of recent posts here. On the positive side: as we were driving the location was very convenient, easy to access and park. Hotel overall looks really nice, our room was had a smart set up with a sofa overlooking the city. Things start to go the other... More

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Cheddar, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2013

Our family of 6 stayed here mid-July 2013 and our experience concurs exactly with others who found the staff rude and unhelpful. We had a particular special moment with the porter who does not carry bags. The hotel seems to be run on a shoestring and, if you can find them, staff are generally too busy for guests. Although the... More

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Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 27, 2013

While the setting was beautiful and rooms were quaint, the staff was incredibly rude and not helpful at all (when they were available). The beds were very uncomfortable with only a tiny pillow. We were shocked at what we got for the price. We asked the staff if they could help us set up a tour to the Cruz del... More

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Willemstad, Curacao
Top Contributor
58 reviews 58 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 18, 2013

We stayed here 2 nights during our trip to the Colca Canyon (Condors). The Hotel well located just accros the bridge over the Rio Colca. You can have a nice stroll with spectacular views and it is a 5 min walk to downtown chivay. Colca Zip-lining is a 5 min bus or cab ride. The Hotel itself is very nice.... More

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Additional Information about Pozo del Cielo

Also Known As:
Pozo Del Cielo Hotel
Pozo Del Cielo Chivay
Address: Calle Huascar B-3 Sacsayhuaman, Chivay, Peru
Location: Peru > Arequipa Region > Colca Canyon > Chivay
Amenities:
Restaurant
Hotel Style:
Ranked #3 of 4 hotels in Chivay
Price Range (Based on Average Rates): $
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