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Hotel El Refugio

Putuco | carretera rural a Cabanaconde, 54, Peru
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Hotel El Refugio
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Ranked #8 of 12 Hotels in Colca Canyon
A recent review
4 of 5 stars reviewed 3 weeks ago
LondonNefertiti london
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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london
Level Contributor
223 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed here one night as we were touring around. Arrived after lunch and so walked up the canyon along the river,hopping from boulder to boulder and watching the fish and birds. Then we went in the hot tub and had a relaxing time whilst sipping a beer. The hotel grounds are beautiful and have two more hot springs... More 

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Campoformido, Italy
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed one night before viewing the condors and the canyon. The hotel is located in a wonderful location, just next to the river, in a canyon. The surroundings are beautiful but takes no more than an hour to see them all. Since there is nothing to do in the neighborhood and nothing in the hotel, be sure all the... More 

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Brussels, Belgium
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 4, 2014

The hotel is located in a wonderful location, just next to the river. The staff was generally friendly and helpful and the room was very nice, with balcony facing the canyon. Everything was perfect until we realized that there was 150 soles missing in our purse. We had counted the money the day before leaving and didn't use the purse... More 

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Deinze, Oost-Vlaanderen, Belgium
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 21, 2014

the hotel has a resort feeling with the hot springs. the staff is really friendly, they even come to the springs to ask if you want something to drink! the view from the rooms is amazing and relaxing.

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Level Contributor
123 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Stayed here during a motorcycle trip though Peru. Of all our hotels, this one had the nicest setting in a canyon with a large and very nice room and balcony with amazing views of the canyon and the night sky. Hot springs on site come with beverage service so enjoyed my wine sitting in a natural hot tub. Dinner in... More 

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Schagen, The Netherlands
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25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 7, 2014

When we arrived 3 of the 4 springs were closed, the only one open was the one with a roof over it so we could not see any stars in the night. Since there is nothing to do in the neighborhood and not much in the hotel, be sure all the pools are open. Rooms are ok and clean, the... More 

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Logan, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2014

Horrible service and bad food. No brewed coffee in the morning. No help fixing toilet or getting room cleaned. Set menu with no other choices. No people stay here. It's a morgue! Had to get out! Beware of this hotel!!!

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Basingstoke, United Kingdom
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8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 11, 2014

Stunning location, set right in the canyon with a river running past. It was possible to sit on the rocks in the river bed, which was beautifully peaceful. So, why the two star review, you ask? The rooms were terrible. Cold at night and damp - there was a strange small in the room when we entered, which we assumed... More 

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Ann Arbor, Michigan, United States
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 4, 2014

We planned to spend a night at El Refugio on our way to a 2 day Colca Canyon trek. However, we got sick the first night we were there so we ended up spending two nights and hanging out all day the first day. We were really glad we chose that place under the new circumstances! Its a little out... More 

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Oxford, UK
Level Contributor
79 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 16, 2013

A splendid complex hidden away from the town along the river. Clean & basic rooms, friendly staff and one of the highlights has to be the open air hot bath out in the garden - a great way to chill after visiting the canyon. The restaurant menu is pretty basic, but since the town is not easy to access unless... More 

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