We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel El Refugio

Putuco | carretera rural a Cabanaconde, 54, Peru
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel El Refugio
View Map
Add Photo Write a Review

135 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Lima, Peru
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 16, 2015

When we arrived for check in all guests were being evacuated due to a fire that was next to the property. Seemed like a good precuation. Since they did not have an idea as to when we could get in, we went to the thermal baths in Chivay. Later they called us and said that although the fire was out... More 

Helpful?
Thank Augusto C
Barcelona, Spain
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 18, 2015 via mobile

This peculiar hotel is built in a bungalow style. Rooms are spacious and fairly well furnished and bathrooms are correct for a lodge hotel. Termal waters are available free of charge. The restaurant is quite simple, hence one should not expect much of it: very few dishes and nothing worth mentioning. Do not expect the luxuries of a classic 4*... More 

Helpful?
Thank TrueInspectors
london
Level Contributor
248 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed July 9, 2015

We only stayed here one night as we were touring around. Arrived after lunch and so walked up the canyon along the river,hopping from boulder to boulder and watching the fish and birds. Then we went in the hot tub and had a relaxing time whilst sipping a beer. The hotel grounds are beautiful and have two more hot springs... More 

Helpful?
Thank LondonNefertiti
Campoformido, Italy
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 9, 2015

We stayed one night before viewing the condors and the canyon. The hotel is located in a wonderful location, just next to the river, in a canyon. The surroundings are beautiful but takes no more than an hour to see them all. Since there is nothing to do in the neighborhood and nothing in the hotel, be sure all the... More 

Helpful?
Thank Paola_Imizael
Brussels, Belgium
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 3, 2014

The hotel is located in a wonderful location, just next to the river. The staff was generally friendly and helpful and the room was very nice, with balcony facing the canyon. Everything was perfect until we realized that there was 150 soles missing in our purse. We had counted the money the day before leaving and didn't use the purse... More 

Helpful?
Thank Yannick1509
Deinze, Oost-Vlaanderen, Belgium
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 21, 2014

the hotel has a resort feeling with the hot springs. the staff is really friendly, they even come to the springs to ask if you want something to drink! the view from the rooms is amazing and relaxing.

Helpful?
2 Thank Margot L
Level Contributor
136 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Stayed here during a motorcycle trip though Peru. Of all our hotels, this one had the nicest setting in a canyon with a large and very nice room and balcony with amazing views of the canyon and the night sky. Hot springs on site come with beverage service so enjoyed my wine sitting in a natural hot tub. Dinner in... More 

Helpful?
Thank Malte S
Schagen, The Netherlands
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 7, 2014

When we arrived 3 of the 4 springs were closed, the only one open was the one with a roof over it so we could not see any stars in the night. Since there is nothing to do in the neighborhood and not much in the hotel, be sure all the pools are open. Rooms are ok and clean, the... More 

Helpful?
Thank Pieg
Logan, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2014

Horrible service and bad food. No brewed coffee in the morning. No help fixing toilet or getting room cleaned. Set menu with no other choices. No people stay here. It's a morgue! Had to get out! Beware of this hotel!!!

Helpful?
1 Thank Ginjo2
Basingstoke, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 11, 2014

Stunning location, set right in the canyon with a river running past. It was possible to sit on the rocks in the river bed, which was beautifully peaceful. So, why the two star review, you ask? The rooms were terrible. Cold at night and damp - there was a strange small in the room when we entered, which we assumed... More 

Helpful?
Thank Lynda C
Questions? Get answers from hotel staff and past guests. Ask a question

125 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (120)
Viewed
Hotel & grounds (41)
Viewed
View from room (9)
Viewed
Dining (6)
Viewed
Family/play areas (4)
Viewed
Pool/beach area (6)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (1)
Viewed
Bathroom (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Colca Canyon hotels
3.1 mi away
Colca Lodge Spa & Hot Springs - Hotel
2.6 mi away
Killawasi Lodge
Killawasi Lodge
#1 of 4 in Yanque
4.5 of 5 stars 458 reviews
3.1 mi away
Aranwa Pueblito Encantado del Colca
Show Prices
Show Prices
Show Prices
2.2 mi away
Hosteria & Spa Tradicion Colca
2.8 mi away
Las Casitas del Colca
24.0 mi away
Hotel Kunturwassi Colca
Hotel Kunturwassi Colca
#1 of 1 in Cabanaconde
4.5 of 5 stars 259 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay