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Hotel El Refugio

Putuco | carretera rural a Cabanaconde, 54, Peru
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Hotel El Refugio
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Ranked #9 of 12 Hotels in Colca Canyon
A recent review
5 of 5 stars Reviewed July 21, 2014
Margot L Deinze, Oost-Vlaanderen, Belgium
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105 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brussels, Belgium
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 4, 2014

The hotel is located in a wonderful location, just next to the river. The staff was generally friendly and helpful and the room was very nice, with balcony facing the canyon. Everything was perfect until we realized that there was 150 soles missing in our purse. We had counted the money the day before leaving and didn't use the purse... More 

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Deinze, Oost-Vlaanderen, Belgium
Top Contributor
52 reviews 52 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 21, 2014

the hotel has a resort feeling with the hot springs. the staff is really friendly, they even come to the springs to ask if you want something to drink! the view from the rooms is amazing and relaxing.

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Top Contributor
115 reviews 115 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Stayed here during a motorcycle trip though Peru. Of all our hotels, this one had the nicest setting in a canyon with a large and very nice room and balcony with amazing views of the canyon and the night sky. Hot springs on site come with beverage service so enjoyed my wine sitting in a natural hot tub. Dinner in... More 

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Schagen, The Netherlands
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 7, 2014

When we arrived 3 of the 4 springs were closed, the only one open was the one with a roof over it so we could not see any stars in the night. Since there is nothing to do in the neighborhood and not much in the hotel, be sure all the pools are open. Rooms are ok and clean, the... More 

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Logan, Utah
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 23, 2014

Horrible service and bad food. No brewed coffee in the morning. No help fixing toilet or getting room cleaned. Set menu with no other choices. No people stay here. It's a morgue! Had to get out! Beware of this hotel!!!

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Basingstoke, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 11, 2014

Stunning location, set right in the canyon with a river running past. It was possible to sit on the rocks in the river bed, which was beautifully peaceful. So, why the two star review, you ask? The rooms were terrible. Cold at night and damp - there was a strange small in the room when we entered, which we assumed... More 

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Ann Arbor, Michigan, United States
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 4, 2014

We planned to spend a night at El Refugio on our way to a 2 day Colca Canyon trek. However, we got sick the first night we were there so we ended up spending two nights and hanging out all day the first day. We were really glad we chose that place under the new circumstances! Its a little out... More 

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Oxford, UK
Top Contributor
74 reviews 74 reviews
56 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 16, 2013

A splendid complex hidden away from the town along the river. Clean & basic rooms, friendly staff and one of the highlights has to be the open air hot bath out in the garden - a great way to chill after visiting the canyon. The restaurant menu is pretty basic, but since the town is not easy to access unless... More 

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Guaynabo, Puerto Rico
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2013 via mobile

Located at the Colca River with a beautiful view from the room to the canyon. Very good treat and attention from the staff. Rooms are very comfortable and quiet. Hot springs are amazing (the water is just perfect). Restaurant is limited, but good. Perfect location to rest before going to the "cruz del condor".

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Singapore, Singapore
Top Contributor
117 reviews 117 reviews
46 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 1, 2013

Rooms are large and comfortable. They have hot springs that you can soak in. In the correct season, you can see a roaring waterfall from corner of the terrace. The terrace has good views of the river and cliffs. Far from town but it has an in-house restaurant.

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