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Main Palace Hotel

Hotel website
Via Cristoforo Colombo, 98027 Roccalumera, Sicily, Italy
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Main Palace Hotel
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Four nights at this hotel were included in our recent tour. The décor is very modern. The room was clean and the double bed comfortable. There was plenty of storage space and a large walk-in shower. We had a balcony but not a sea view, which didn’t bother us as we were out all day and it was quiet at... More 

Was this review helpful? Yes
Nicola Lorenzo M, Direttore vendite at Main Palace Hotel, responded to this review

Dear Haze W, Thank you for taking the time to craft your excellent 4-star review of your recent experience at the Main Palace Hotel ! We are so pleased to read that your expectations for a luxury stay at our hotel were met and exceeded, and we hope for the opportunity to welcome you back to the Main Palace Hotel... More 

Bristol, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed for a week at the Main a Palace hotel at the end of May/beginning of June. The hotel is lovely - modern and clean with a small pool and sun loungers. We had a room with a sea view which was fantastic. The room was spacious with a waterfall shower, balcony & Sky TV. Trying... More 

Was this review helpful? Yes
Nicola Lorenzo M, Direttore vendite at Main Palace Hotel, responded to this review

Dear Lucy B , Thank you for writing a review about your recent stay at the Main Palace Hotel & Spa . We are delighted to read that you have enjoyed the location, hotel and service. At the Rome Cavalieri all team are dedicated to delivering the best Service and to create memorable moments to all our guests and we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 27, 2014

My experience with the hotel manager was bad. Inititally I had booked for 4 nights, but due to personal reasons I had to change my flight and wanted to stay for just 3 nights. I told the hotel manager more than one month in advance of the change. Still he told me that the hotel policy did not allow to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Nicola Lorenzo M, Direttore vendite at Main Palace Hotel, responded to this review

Dear Guest, Thank you for choosing Main Palace Hotel & Spa and for taking the time to give us feedback on your recent stay. I have read your comments with attention and really regret that your first impression of our hotel was disappointing and if the welcome was not what you had hoped for. At the Main Palace Hotel all... More 

Chania, Greece
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 23, 2014

the hotel is located in a touristic area in front of a pebble beach but although in the end of June not much preparation was done by the locals to welcome tourists. Local transportation is scarce or should I say that if you do not have a car you feel isolated. Furthermore you end up in this isolated place but... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Nicola Lorenzo M, Direttore vendite at Main Palace Hotel, responded to this review

Dear Guest, Thank your for contacting and for choosing Main Palace Hotel & Spa. We do read our guests' comments with attention as it is very important for us to receive both positive and negative input which enables us to target problem areas and take the necessary actions to ensure that our loyal returning guests leave the Hotel with only... More 

Munich, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 19, 2014

Stay was overshadowed by receptionist who INSISTED in keeping ID at check-in, but did not remember returning it at check-out (was not a single case, but happened to at least three people of our group independently!). In my case, I discovered the loss on the other side of the straight in Reggio di Calabria, had only 12 hours to go... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Nicola Lorenzo M, Direttore vendite at Main Palace Hotel, responded to this review

Dear Martin E, Thank you for choosing Main Palace Hotel & Spa and for taking the time to write your feedback regarding your recent stay with us. I have read your comments with attention and really regret that your impression of our Concierge and manager was disappointing. Likewise your comments have been gratefully appreciated. We truly hope that you will... More 

Timisoara, Romania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

We had a wonderful time at the hotel and in Sicily! The hotel is new, modern, but a bit understaffed. The beach is just in front of the hotel (pebbles) and the water is crystal clear.The pool area is good, not enough sunbeds. The staff is very nice, but sometimes overloaded with to much work and few of them speak... More 

Was this review helpful? Yes 1
Malta
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 6, 2014

A very nice & modern hotel with a great location, exactly infront of the Roccalumera cystal clear beach. Clean rooms and friendly staff. A big thank you goes to Nicola Lorenzo as well as the Reception Staff for their continous help. Much appreciated. Well Done and Keep it up :)

Was this review helpful? Yes 4
Nicola Lorenzo M, Direttore vendite at Main Palace Hotel, responded to this review

Dear Guest What a pleasure to hear such nice comments about the Main Palace Hotel & Spa and our team members. Thank you for taking the time to let us have your impressions about our hotel, which will be definitely shared with our staff. At the Main Palace Hotel & Spa we are very proud of our service and it... More 

New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 23, 2014

Internet on the room is not free! Very noisy traffic in front. Dirty, mess, unsecure garage. Mess reception counter. Unprofesdional service counter. Dirty room (windows full of something) The manager feels more important than the guests are. He is a male but the behavior was like a diva I must say. I arrived with the car in the garage of... More 

Was this review helpful? Yes 2
Nicola M, Direttore vendite at Main Palace Hotel, responded to this review

Dear Guest, We would like to thank you for choosing Main Palace Hotel & Spa during your recent visit to Taormina area and for submitting a review regarding your stay. We regret reading of such short-comings and we'll make sure such minor incidents do not repeat themselves in the future. Looking forward to welcoming you back in the near future.... More 

Paris, France
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2014

A perfect destination for congress and work sessions with full equiped meeting rooms. In this palace hotel you feel like at home: Nicola Lorenzo, the brillant manager of this 4 stars hotel, has created a very nice ambiance that will let you feel you're on holydays while you're working. The architecture is so well thinked that anywhere in this beautifull... More 

Was this review helpful? Yes 4
Nicola M, Direttore vendite at Main Palace Hotel, responded to this review

Dear Guest, Thank you for having chosen to spend your holiday at Main Palace Hotel & Spa . This is an hotel which offers a special atmosphere consisting of intimacy, charm and refinement, and we try to do our best to see that this special spirit accompanies you throughout your stay. we would be pleased to see again you among... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 15, 2013

Stayed there in October 2013. Got a room heading to the backyard. Not a pleasant view I can tell you. The rooms where clean and comfortable. On the other hand were the ocean facing rooms munch bigger with a whirlpool and good balcony. So don't take a room facing the backyard.and the pool surrounding just fine. The staff unfortunately not... More 

Was this review helpful? Yes 2
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