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Grand Palladium Jamaica Resort & Spa

The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
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4,479 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Palladium Jamaica Resort & Spa
See the most recent reviews
Wilmington, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2011

The Grand Palladium was a fantastic trip for my husband, myself, and another couple. The coves are amazing, great snorkeling, watersports and who can forget the food! Wonderful food and so many places to choose from. The pools are fantastic and the staff is wonderful. I can't thank Judy and Maria's Travel enough for sending us there. (judyandmariastravel.com) As soon... More 

Was this review helpful? Yes 1
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time out to leave your review. We are elated that you and your husband along with your friends have had such a fantastic vacation with us. We are always grateful to receive feedback about our staff as we work assiduously to assure our guests have memorable vacation experiences. It is a pleasure to have... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 4, 2011

My husband and I decided to stay at the Grand Palladium the dates of June 19-22 2011 after reading the reviews online. The resort itself is average as for as the layout and landscape goes. We have stayed at two previous resorts in Jamaica, and the Grand Palladium has to rank at the bottom of the three. The front desk... More 

Was this review helpful? Yes 2
Virginia - Washington DC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 4, 2011

Jamaica is a beautiful country with wonderful people. We usually go to all-inclusive resorts a few times a year, ranging from 3 to 5 stars. This was our family's third trip back to Jamaica. We previously had stayed at the Riu in Ocho Rios and Iberostar and thoroughly enjoyed the service and the people and were looking very much forward... More 

Was this review helpful? Yes 3

Travelers are raving about these Lucea hotels

Pittsburgh, Pennsylvania
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 4, 2011

My boyfriend and Ispent a week at the Grand Palladium Jamaica, this past week from June 26-July 3.We are in our mid 40's and have stayed all over the globe and in all sorts of places, basic to ultra luxury. I was a tad nervous after reading a lot of the reviews on trip advisor, but most I took with... More 

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New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 4, 2011

Is there anyone out there with recent positive reviews? I have this trip booked since February while the reviews were good. It seems like the reviews are horrible since April. We are a party of 12 with 6 rooms and I will feel so terrible if we get there and everyone has a rotten time. If everyone is consistently complaining... More 

Was this review helpful? Yes 3
Wakefield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 4, 2011

I honestly don't know what all the negative comments are about. 16 of us stayed here between 19th and 26th June and it was amazing from start to finish. Am not going to lie, there was some hiccups with rooms and problems with electricity but these were sorted out straight away. Check in took longer than we would have liked... More 

Was this review helpful? Yes 4
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for having taken the time out to leave us your comments. We are elated that your group has had such a fantastic vacation at our property. We are grateful for your positive comments on our staff , as they work assiduously to assure our guests are satisfied. We are delighted that you enjoyed the various cuisines offered... More 

St. Louis
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 3, 2011

6 friends, 3 rooms at Palladium. Awful experience! Moldy furniture, no towels, water pouring from ceiling, no air, no light bulbs, service was so bad at restaurants-one night we never got served. It's been a year and it's still under "review"!

Was this review helpful? Yes 4
Henderson, Kentucky
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 3, 2011

It's easy to begin where the problems started, the second we got off of the bus. My wife and I stood at the desk for about 20 minutes by ourselves before anyone assisted us in checking in, when we were the only ones there with three desk attendants totally ignoring us. Room: When we finally made it to our room,... More 

Was this review helpful? Yes 6
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you for your review. Before I address the specifics of your comments, may I ask, rhetorically, why it is you did not approach the front desk persons that your suggest are not attending to you. As you will remember, the front desk staff would not be able to address you if you are sitting on the couch/living room area... More 

Greenwood, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 1, 2011

Date of trip: June 25, 2011 - June 29, 2011. First of all, I am not one to complain because I am a customer service manager in my profession so I know try not to ever complain b/c I know and understand that things happen. When I read the bad reviews about Grand Palladium before my trip I figured I... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 1, 2011

I found the "compound" beautiful and seemed to well maintained for the most part. Our rooms were spacious and clean. I stayed with my husband and sister and we were there for a family members wedding. Which the Wedding was Phenonminal!! They put together a great reception, ceremony was a little hokky but fun. Steal Drums my cousin rented was... More 

Was this review helpful? Yes
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for your review. We are elated that you have had such a wonderful time here with us and would also like to say congratulations to your family on their marriage. We are grateful for your positive comments on our property, accommodations and our staff. After reading your review there are a few things that I would like... More 

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