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Grand Palladium Jamaica Resort & Spa

The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
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4,179 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Palladium Jamaica Resort & Spa
See the most recent reviews
Georgetown, Ontario
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 13, 2011

This resort seems to get a wide variety of ratings from guests, from 1 to 5 but it is a true 4.5. I guess if you have experiences such as long waits at restaurants, attitude from hostesses and male staff hitting on female members it can affect your review. But I read a 1and 2 out of 5 before I... More 

Was this review helpful? Yes 8
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you for sharing your comments. We appreciate the time which you have spent with us and I am pleased to read about the wonderful experiences you had during you vacation. It is good to know that you were impressed with the level of service which you received from the staff in general, our luxurious accommodation and the daily entertainment... More 

Kingston On Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 11, 2011

Stayed at the Grand Palladium Nov 23 to Nov 30th. We arrived late in the evening and had booked a one bedroom suite. They put us on the first floor and we went back to reception and they switched us to the second floor. Very beautiful room. The pool was incredible, the largest I have swam in. This was our... More 

Was this review helpful? Yes 1
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share your comments about your vacation experience at our beautiful Resort. As a 5 star Resort, we pride ourselves in the level of service that we offer to our guests. We are glad that you were pleased with the service delivered by our team. It is great the you enjoyed the meals... More 

NY
1 review
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 11, 2011

Each year my family and friends of family take a vacation to a warmer climate. This year there was 13 of us, a smaller group than usual, that ventured south to the city of Lucea and we stayed at the Grand Palladium Jamaica. While Grand Palladium Jamaica is the largest resort on the island of Jamaica, it also has a... More 

Was this review helpful? Yes 20
Chicago, Illinois
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 8, 2011

We stayed here for 10 days as a group of 5 and loved it. It's a great resort and would give it a 4.5/5. Facilities: Huge! and very open. Everything is nicely spread out but the distances aren't as bad and I actually enjoyed the walking. Everything is clean and well taken care of. This was the week after Thanksgiving... More 

Was this review helpful? Yes 5
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share your review. We are elated that your vacation experience with us was a wonderful one. As a 5 star Resort we pride ourselves in the level of service that we offer to our guests and we are happy to know that you recognized and appreciated the service which you received. We... More 

Montreal, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2011

We were 3 couples that went to the Grand Palladium for a 7 day stay and I want to go back...now!!! It was beautiful, the landscaping and the rooms were very well kept (there was a jacuzzi bath tub in our regular suite (bliss!). The food was very good, we tried the Lotus, steak house and Jamaica "à la carte"... More 

Was this review helpful? Yes 2
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you very much for taking the time to share your review with us. We are elated that you have had such a fantasctic vacation at our beautiful and luxurious Resort. We are pleased to hear about all your wonderful experiences. We are very grateful for your positive comments about our accommodations, the meals that you received and the... More 

NJ
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 6, 2011

We stayed for 6 nights at the Grand Palladium (Jamaica side), and thoroughly enjoyed our visit. The food tasted great and was plentiful. We tried out all of the restaurants at dinner time and we enjoyed them all. The only negative was the 75 minuite wait to get in to the steakhouse (all the others had little/no wait to get... More 

Was this review helpful? Yes 1
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you very much for taking the time to share your comments with us. We are elated that you and your family have had such an amazing stay at our beautiful Resort. We are pleased to know that you enjoyed the exquisite meals which were served at our a la carte restaurants and are also thrilled that you had the... More 

Pleasant Grove, Alabama
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 5, 2011

When we first checked in we had some room changes that we were not aware of but everything was taken care of. We were given the Jamaican Punch welcome drinks and it was very good. We were separated from our group via different buildings for our rooms. We were all supposed to be in the same building and instead we... More 

Was this review helpful? Yes 1
Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2011

We have stayed at several all-inclusive resorts so we know what we are signing up for when we book. The Grand Palladium was wonderful, the rooms were clean and attractive, the staff friendly, responsive and courteous, the amenities and property were well maintained, and the food was very good (esp for an all inclusive). The view was incredible and the... More 

Was this review helpful? Yes 2
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! I am delighted that you have taken the time to share your wonderful comments with us. We are elated that you have had such a fantastic vacation experience. We are grateful for you positive comments in regards to the accommodations, the professionalism of our staff, the upkeep of our property and the exquisite menu items that we have in... More 

Kansas, USA
Contributor
19 reviews 19 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 4, 2011

We had a wonderful time at this resort. I read some reviews before we left and was a little leary but as always it was a great resort. We stayed 4 nights in Negril at the Riu and 4 nights at this resort. This resort is huge and has plenty to offer as there isn't anything to do in Lucea... More 

Was this review helpful? Yes 3
Raleigh, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2011

I've been to a few resorts in Jamaica and his was by far the best. Fun times with family. Great food, great amenities and the scenery was to die for. I would definitely recommend this resort if youare looking for a great experience

Was this review helpful? Yes 3
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to leave your comments. We appreciate your kind words and are elated that you have enjoyed all that our property has to offer. We look forward to having you again in the near future. Until then, take care. More 

Hotel Review Summarization

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(45)
  • Main pool(38)
  • LAdy Hamilton(35)
  • Air conditioning(33)
  • Very nice(28)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Sports bar(13)
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