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Grand Palladium Jamaica Resort & Spa

The Point, Lucea, Jamaica
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Best prices for: 1 room 1 guest
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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4,192 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Palladium Jamaica Resort & Spa
See the most recent reviews
St. Albert, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 12, 2012

My husband, 8 year old daughter and I stayed at this resort from Dec. 24, 2011 - Jan. 7, 2012. We were there for vacation and to the attend the wedding of a family member. We have stayed at several other all inclusives in Mexico, but this was our first time to Jamaica. We absolutely loved this resort, and experienced... More 

Was this review helpful? Yes 14
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for sharing your review. We are elated that you and your family have had a fabulous time at the Resort. As a 5 star Resort, we pride ourselves in the level of service we provide and the quality product that we offer. We appreciate you positive comments about our facilities, the wonderful staff and the exquisite meals... More 

Jersey City, New Jersey
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 11, 2012

The food was awful and the drinks extremely watered down. If you enjoy well prepared food and tasty drinks this is not the place for you. The restaurants had at least a two hour wait if you tried to eat a reasonable hour, forcing you to eat in the buffet areas which provide more bulk tasteless food. The waitstaff do... More 

Was this review helpful? Yes 6
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you for your review. We use our guests' feedback to improve our service. Thank you for your attention. More 

Columbus, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 10, 2012

This was my first trip to Jamaica with 3 of my closest girlfriends, & we had a blast! If you've never been to an all inclusive resort, you don't really know what to expect. This was my 2nd time at one & the food, drinks, & service were great. Of course its not 5 star cuisines, but you have to... More 

Was this review helpful? Yes 6
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for leaving your review. We are elated that you and your friends have had an amazing vacation at our Resort. We are grateful for your positive comments regarding our property and the food and beverages that were offered. It was our pleasure having you all with us and we hope to see you soon in the future... More 

New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2012

I just love this place. I've stayed at several all-inclusive resort in Jamaica. None beat the service, food quality, and overall atmosphere of Grand Palladium.

Was this review helpful? Yes 1
Celina, Ohio
1 review
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 8, 2012

Just returned Jan 6 from gp. Traveled with family of wife and two sons 23 &24. I had done a ton of research on this resort and was a little skeptical after reading some of the reviews. I have to say, while a lot of the negative things said were true, they are pretty much not worth worrying about. Good... More 

Was this review helpful? Yes 21
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you for sharing your review with us. We are glad that we were able to make you and your family’s vacation a great one. We appreciate your positive comments about the accommodations, the facilities that we have, the superb service from our staff and the exquisite meals from our restaurants. We would love to host you again in the... More 

Bolton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 6, 2012

Overall This resort provided my family and excellent vacation with a few very manageable issues. The resort is not a 5 star but is not priced that way so you get what you pay for and the value for your dollar is absolutely there. Check in Easily the worst part of the vacation, we had 3 rooms all booked together... More 

Was this review helpful? Yes 21
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share your family’s vacation experience with us. I am pleased to know that you all had an enjoyable stay. We are elated to know that you and your family found the accommodations to your liking and that you were comfortable. All our suites have a luxurious design, very spacious and paired with... More 

Charlottetown, Canada
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 5, 2012

I returned to Jamaica at the end of November for the second time in 2011. I love this Island and it's people. Last stay was at The Riu in Mo Bay , this time The Grand Palladium Jamaica side. The entire trip was a Fun, Sun and Rum ! The service was great. I traveled with two girl friends and... More 

Was this review helpful? Yes 1
Wilmington, DE
Contributor
15 reviews 15 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 5, 2012

Just returned from the Grand Palladium. It was our 5th visit. The Hotel is only 3 years old and they are already upgrading the facility. Their remodling crew is constantly painting and makig sure that everything is in top condition. The food was delicious. We had steak, shrimp, pizza, pork, salmon and various other dishes. One can always find any... More 

Was this review helpful? Yes 9
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you very much for taking the time to share your review with us about your vacation at our Resort. I must extend a special thanks to you our fifth time returning guests! We are elated that we made your stay with us a memorable one. We are pleased to know that you are impressed with the recent improvements that... More 

Sault Ste. Marie, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 4, 2012

It was our first time in Jamaica, when my husband and I travelled in Aug. 2011. We had seen some really neat looking pics of this hotel, online...and it looked so different (surrounded by coral & on a pier) All in all, I think it looks much neater from a distance. The beaches weren't very swim friendly, the sand wasn't... More 

Was this review helpful? Yes 3
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you for taking the time to share your comments. We appreciate your feedback as it will better assist us in improving on the present product that we have to satisfy you our valued guest. Regardless of the uncontrolled weather, I trust you enjoyed your vacation. Though you did not enjoy our beaches, I am happy that you enjoyed the... More 

Shreveport, Louisiana
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2012

What an amazing vacation and wedding. We arrived on Saturday, December 17, 2011 on the Lady Hamilton side (highly recommended - between pool and beach). At arrival we were handed rum punch and waited to check in. The check in process went fine - of course it felt like forever since we couldn't wait to see everyone and get in... More 

Was this review helpful? Yes 4
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! I would like to say Congratulations on your marriage. We are especially elated that we were chosen to share in such a memorable moment in both your lives and I am pleased to know that we made it just that. Thank you for your positive comments about the accommodations. It is great that you loved your room. Our staff... More 

Hotel Review Summarization

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(45)
  • Main pool(38)
  • LAdy Hamilton(35)
  • Air conditioning(33)
  • Very nice(28)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Sports bar(13)
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