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Grand Palladium Jamaica Resort & Spa

4.0 of 5 The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
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3,976 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Palladium Jamaica Resort & Spa
See the most recent reviews
Kingston, Jamaica
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2011

I would like to express my sincere appreciation and “Thank You” to you and all the members of your staff for the Outstanding and exceptional hospitality displayed during my recent stay at the Grand Palladium Resort. The Grand Palladium is First Class resort. My stay at the Grand Palladium was enjoyable and memorable. I truly enjoyed the fine restaurants, the... More 

Was this review helpful? Yes 2
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for your review. We are elated you had a wonderful vacation at our beautiful and luxurious Resort. We are always grateful to receive feedback about our staff as we work assiduously to assure our guests have memorable vacation experiences. It was a pleasure hosting you and we look forward to your visit in the future. Best Regards, More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 11, 2011

My family and I recently stayed at the Grand Palladium, on the Lady Hamilton side. I must say that the grounds and the lobby are quite impressive upon arrival; the Jamaica side is currently under construction, but Lady Hamilton is beautiful. We had a great check-in; rum punch was provided, the woman who helped us was friendly, and we had... More 

Was this review helpful? Yes 13
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings. Thank you for your review. We are glad you found our grounds, gardens and property exceeding your expectations. We are also delighted you enjoyed our smooth and efficient check in process with the delicious fruit/rum punch offered on arrival. Please allow me to correct the record. The Jamaica side is not under construction. We are roofing an open air... More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 11, 2011

I initially booked my stay at the Lady Hamilton, but upon check-in was advised that we would be staying at the Jamaica Resort and Spa since we received a complimentary upgrade. This was a nice touch to begin the trip, but I was concerned that the Jamaica side would not be as good as the Lady Hamilton. From my stay... More 

Was this review helpful? Yes 4
Nokomis, Fl.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2011

We had a blast!!! This was one of the best vacations we've ever had, and we've been to many places, foreign and domestic. We booked through Apple, and from our first arrival at the airport, were greeted with smiling faces, and brought directly to our transportation to the hotel. We had met other family members who were traveling from another... More 

Was this review helpful? Yes 3
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time out to write your review. Congratulations on your 50th Anniversary. We are elated to have had the pleasure of hosting you on such a special occasion. From your review, it was indeed a memorable one. We are grateful for your comments about our staff and accommodations. We do have a great cadre of... More 

Wausau, Wisconsin
Contributor
20 reviews 20 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 11, 2011

My husband and I stayed at the Grand Palladium July 2 - July 9th. We chose it based on reviews, pictures, price, and location. When we arrived, it was before noon (well before the 3pm check-in) and our room was not ready. Although this was disappointing to a hot couple who has been traveling, this was no fault of the... More 

Was this review helpful? Yes 5
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you very much for taking the time to write your review. We are elated that your vacation with us was wonderful. We are grateful for your positive comments about our staff and accommodations. As a team we work hard to assure all our guests a memorable vacation. We are glad that you enjoyed our meals. Apart from the restaurants... More 

Maywood, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2011

omg if you never been anywhere before... this is the vacation spot... i really enjoyed myself sooooooo much. everything was amazing..the staff are wonderful people very friendly and family liked.. the food is excellent... the place is just beautiful..i can't stop thinking about it i want to go back so bad.. next yr for sure i will be back....

Was this review helpful? Yes 2
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for your review. We are elated that you had such an amazing vacation at out Resort. We are grateful for your positive comments about our property, our wonderful staff and our food. We are committed to ensure that our guests’ vacation is nothing short of GRAND. It was our pleasure hosting you and we look forward to... More 

Iron River, Michigan
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 10, 2011

After seeing all the bad reviews i just had to say the staff especially MICHAEL in the creole restaurant, we were so excited to see him in the buffet the next morning as he was awsome he respectfully informed us after greeting us that we were not at one of his tables and the other guests deserved the same curtosey... More 

Was this review helpful? Yes 1
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you very much for leaving your review. We are elated that we have made your vacation wonderful. We appreciate your positive comments about our staff member. All our staff is trained to deliver professional and efficient service to our guests. Thank you for having stayed with us. We look forward to your visit in the future. Best Regards, More 

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2011

This was the worst vacation ever. Don't expect air conditioning in your room or in the resturantes. They claim there is air conditioning but it is hot in your room and resturantes. You shouldn't have to sweat when you are trying to enjoy a meal. You should be able to cool off in your room and get a good nights'... More 

Was this review helpful? Yes 1
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings. We are sorry you feel so strongly about an issue we had no control over. You are correct. Our A/C system suffered a major breakdown as a result of power outages from the local Electric company. We deployed an international crew to address the matter in the most efficient and expeditious manner and the issue was actually resolved within... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 9, 2011

I Stayed at the Grand Palladim Jamaica while on a business trip. We had to travel to Montego Bay and Negril......this hotel is not in Montego Bay like advertisements state. However, everyday we had a private car to pick us up outside the gate. The gate security acted as we were leaving the property without paying for our room. The... More 

Was this review helpful? Yes 6
Los Angeles
Contributor
14 reviews 14 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 8, 2011

First let me start by saying this is my 3rd time staying at the Grand Palladium. The first two times were on the Lady Hamilton side and the most recent (Jun 30- July 6) was on the Jamaica side (much to my chagrin). Before I went again I checked the reviews just to see what people were saying. I was... More 

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(46)
  • Main pool(38)
  • LAdy Hamilton(37)
  • Air conditioning(33)
  • Very nice(29)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Ocean views(14)

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea

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