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Grand Palladium Jamaica Resort & Spa

4.0 of 5 The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
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3,986 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Palladium Jamaica Resort & Spa
See the most recent reviews
Charlottesville, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 24, 2011

We stayed at the Grand Palladium Jamaica soon after it first opened in September, 2008. We make several trips a year to the Caribbean and this is still our favorite resort. It is impressive that the general manager, Mr. Dimitris Kosvogiannis, takes time to answer his guest's concerns however negative they may be. He sets a good example for the... More 

Was this review helpful? Yes 1
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you for leaving your review. We are pleased that you have considered our Resort to be first choice for your vacations. We extend a warm welcome to all returning guests as we appreciate their loyalty and we are always happy to host them in true Palladium Style. We look forward to your visit next month. Please do not hesitate... More 

NORTH RICHLAND HILLS
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 23, 2011

We just returned on Aug. 20th from a 7 day stay. We thoroughly enjoyed our stay. The resort was beautiful, but HUGE! The check in could have been a little more streamlined as we registered then were given another paper to fill out before we were taken to our room. In my opinion the second paper we filled out had... More 

Was this review helpful? Yes 3
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you for taking the time out to leave your review. It is a delight to hear that you have had such wonderful experiences at our beautiful Resort. We are grateful for your positive comments about the accommodations, property and our staff. Check in is the point where our guests are first orientated with the property. Registration is your general... More 

Bellevue, Washington
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2011

My boyfriend and I stayed here for a little over a week at the end of May 2011. After reading many of the reviews we were a little worried. Overall, It was a BLAST! There is always something to do and the dinner restaurants were pretty good. The breakfast buffet wasn't very good so we often waited until lunch time... More 

Was this review helpful? Yes 4
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

. Greetings! Thank you for taking the time to leave your review. We are happy to know that you had an amazing vacation at our Resort. As a team we work assiduously to assure our guests have memorable experiences during their vacation. We are grateful for all your positive comments. It is a delight to know that you enjoyed the... More 

Prince Frederick, Maryland
Contributor
12 reviews 12 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 23, 2011

I’m sorry I am a little late in submitting this review of the Grand Palladium but I wanted to make sure what I was writing were not just “off the cuff” remarks. I wanted to give some thought to what I wanted to say about the stay my family experienced. I traveled with my wife, 17 year old son, and... More 

Was this review helpful? Yes 6
Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 22, 2011

We went to the Grand Palladium Jamaica for a wedding with 30 people from June 19th - June 26th. I am an experienced traveler, and from the reviews I had been reading, was a bit nervous about coming to this resort, but have learned that reviews should be taken with a grain of salt, as someone could travel to the... More 

Was this review helpful? Yes 8
Kingston, Jamaica
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed August 21, 2011

I did my research as I usually do on Tripadvisor and was impressed with Grand Palladium, they had mostly good reviews and I was also very impressed that GP takes the time to answer comments whether or not they are good or bad. As soon as I paid, GP started to get a string of bad reviews, I began to... More 

Was this review helpful? Yes 4
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time out to leave your review. We are elated that you have had such a memorable vacation at our resort. We are thankful for all your positive comments about our property, accommodations and staff. We welcome all feedback from our guests, whether negative or positive, as they assist us in improving our product. It... More 

Winnipeg, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 20, 2011

We came here for my brothers weddng, their ceremony was beautiful and well organized due to weather they had it in the spa as opposed to the beach. Con's --> Our bathroom shower leaked into our bathroom, every day when we showered the bathroom was soaked and ther was a leak directly above the toilet as well, we told the... More 

Was this review helpful? Yes 1
Linden, New Jersey
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 18, 2011

This was my first time to Jamaica and the last and all because of this hotel. Horrible experience for me and my friend. POSITIVE- the beach and the weather NEGATIVE- 1. The stuff is very rude, they guys are sleazy (one of them asked me and my girlfriend after we told him we have a boyfriend do we need a... More 

Was this review helpful? Yes 4
DimitrisGM, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings lovely ladies (I presume you are ladies and lovely based on the events described in your review). Allow me to answer in the order and format you submit your review. 1. The stuff, which I presume you mean the staff..., are some of the friendliest and most professional hospitality professionals in the Caribbean. If you believe our staff is... More 

Babylon, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2011

We booked this trip to Grand Palladium in May. Upon then, we saw multiple negative reviews about the hotel. We had paid for it already. so we had no choice. At first, the hotel placed us on the Jamaican side, while placing our friends (who booked with us) on the Lady Hamilton side. We specifically asked to be placed on... More 

Was this review helpful? Yes 1
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings! Thank you for taking the time to leave your review. We are elated that you have had such a wonderful vacation experience at our Resort. We appreciate your positive comments in regards to our property, accommodations and the facilities that we offer. I am sorry about the mix up with your room request made with your travel agent. I... More 

Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 18, 2011

We chose the Grand Palladium becuase of the cost and I'm so glad we did. It was the nicest resort I've ever been to (and I've been to a bunch of islands). The people who worked there were wonderful, the rooms are beautiful and the food is even good (which is hard for some of these places). I don't have... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(46)
  • Main pool(38)
  • LAdy Hamilton(37)
  • Air conditioning(33)
  • Very nice(29)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Ocean views(14)

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea

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