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Grand Palladium Jamaica Resort & Spa

The Point, Lucea, Jamaica
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Best prices for: 1 room 1 guest
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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4,236 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Palladium Jamaica Resort & Spa
See the most recent reviews
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I visited this resort may 15-18 2015 and we had such an incredible time. It was such a short visit but In that time we experienced so much. This resort exceeded every expectation I had. The staff was so friendly and accommodating to everything the grounds were well kept and beautiful. The food was exceptional. This was... More 

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear hilary0619, Thank you for sharing your review about your recent holiday here with us. We appreciate your positive comments and we are pleased to read about the outstanding vacation experience you have had. Being a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important to us that our... More 

Finleyville, Pennsylvania
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second visit to the Grand Palladium Jamaica Resort and Spa within the last 7 months and found the resort is continuing to make improvements. When we where there in Oct. 2014, a lot of construction was being done on the water park for children and this is completed. And what a fantastic water park with many slides... More 

Was this review helpful? Yes 4
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Channell, Thank you for your return visit to our Resort. We have read your review and was elated to know that you had such a great time on your second visit. Most of all we are happy that you enjoyed the overall facility and appreciated the renovations and additions that have been made. We really appreciate the time you... More 

Sudbury, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice property, but too big...too much walking on hard surfaces, line-ups everywhere, too many "sales people" hounding you in the lobbies, not enough beach to accommodate such a large crowd. Food in buffet very average, not enough choices compared to many other resorts in Jamaica.

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear disapointed306, Thank you for sharing with us your review highlighting the experiences you have here on your vacation. We regret reading that some areas of our resort did not meet your expectations. While we accept all our guests feedback, I cannot agree with your comment in regards to minimal variety of menu options that we have. We boast 7... More 

Seattle, Washington, United States
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The place looks great I'll give it that, but otherwise unimpressive. The food is terrible, we tried a variety of restaurants and were so disappointed we barely ate, especially the Mexican place which had rice mush and burnt old refried beans for sides. The drinks are poured very weak so order doubles to get one real drink. Stick to the... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Ashley C, Thank you very much for taking the time to share with us your review as your feedback is important to us. We have read your review thoroughly and we regret that the meals which you have were not to your liking. We do have a wide variety of menu items to ensure that all our guests can... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here in 2010 Very nice resort, I wish they had more entertaining and play Jamaican music..Somewhat boreing, but the beachfront, pool is really nice, I know the company has heard this before, but it sounds like from others nothing has really changed..so I'm just considering,overall it really is a beautiful place, but the company really... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Kay D, Thank you for taking the time to share with us your review based off your Anniversary spent here at the Grand Palladium Jamaica back in 2010. Thank you for your comments about our beautiful Resort and we are pleased knowing you enjoyed the same. Since your last visit, our Resort has done minor and major renovations to... More 

Paris, France
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel Grand Palladium Lady Hamilton was very nice huge beautiful territory with all facilities, there were very big variety of food at breakfast, lunch and dinner, the room was very clean and well equipped. The problem in the hotel and maybe in all resorts in Jamaica is the employees, they are friendly and nice of course but they are... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Youness D, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Lady Hamilton. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We have made... More 

Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Was not impressed and was disappointed as the one review said it is a 5 star resort but it's run like Walmart 2 star, some of the people were nice but in past experiences and other places we have visited we were treated much better and the staff and atmosphere were much much better, we were visiting this resort in... More 

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings David D, Thank you for taking the time to share your reviews with us. We regret reading that the vacation experience had was not favourable to you and that you expectations were not met. While we strive for a perfect vacation for our guests, we sincerely regret any inconvenience and rest assured that your concerns were noted and we... More 

Baltimore, Maryland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I loved the Grand Palladuim. I stayed there with my boyfriend from 5/4-510. Check-in was fast & smooth. Room was amazing with gorgeous view. Food was great. Staff amazing. Secluded oasis/ We loved it!

Was this review helpful? Yes 3
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Erika T, Thank you for sharing with us your review based off your wonderful birthday vacation spent here at the Grand Palladium Jamaica. We are pleased to know that you enjoyed all that our Resort has to offer and that your expectations were met. . We welcome your return in the future as it was our pleasure hosting you... More 

Billerica, Massachusetts, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

went 5/6- 5/13 Went with another couple and a friend. Things are going to happen at a snails pace here, relax, you are on vacation, it should be what you are here for. Check In took about an hour we were the only ones there. We hung out in the lobby enjoyed the view and chilled with a few drinks.... More 

Was this review helpful? Yes 6
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Jim R, Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you and your family enjoyed your overall stay with us. It is delightful that you enjoyed our... More 

minnesota
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

I had noticed a variety of reviews good and bad and with a large resort I am sure a few bad rooms and dinner experiences are expected. Before we even made the trip I sent an email to the hotel with a few requests. We had stayed at Palladiums in Mexico and Dominican Republic before so I had some idea... More 

Was this review helpful? Yes 5
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear rick e, Thank you for choosing the Grand Palladium Resort to spend your 60Th and also for sharing with us your review. We appreciate the time which you have taken to bring to our attention your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you enjoyed your overall stay with us.We are grateful for... More 

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Amenities