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All 3 Lucea hotels

Grand Palladium Jamaica Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   The Point, Lucea, Jamaica
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66%
Ranked #2 of 3 hotels in Lucea
A recent review
3 of 5 stars reviewed 4 days ago
WatsonEmpire
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3,642 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (965)
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There are newer reviews for Grand Palladium Jamaica Resort & Spa
See the most recent reviews
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ok, so lets get the bad things out the way first. If you have heard complaints about the AC not working so well, they are very much true. Since we arrived it had been on the lowest setting possible and the room at no point felt much better than room temperature, except late in the light. The bed at first... More

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear WatsonEmpire: Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. We do apologize for the unfavorable encounters which you experienced during your stay and can assure you that the necessary corrective steps will... More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our stay was amazing. We were celebrating our 6 year anniversary! All the staff was so so nice. The pool with the swim up bar was super! Just bring a bigger mug. The beach was super fun with free kayaking. The spa was awesome. Willas Mullings, a staff member of the spa really made us feel at home. We truly... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have done many trips to the Caribbean and compared to what we have seen it's okay. Everything is centrally located which I really liked! The shows are neat at night and different every evening. The staff during the day made our trip amazing! They provided games and activities the whole afternoon!

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Hailey B: Thank you for sharing your review based off your last vacation experience here at the Grand Palladium Jamaica. We are pleased that you thoroughly enjoyed all that our Resort has to offer, from the accessible layout of our property to the hospitality received from our staff. We welcome your return in the future as it was our... More

North Yorkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Fab hotel people will complain about anything if they want to. Did bob marley trip and dunn river 7 mile beach the only complaint I had didn't stop long anough should of stop for 3 weeeks . We had block 19 longest walk to centre only 5 minutes .

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings 770richard: Thank you for sharing with us your review based off your wonderful vacation spent here at the Grand Palladium Jamaica. We are pleased to know that you enjoyed all that our Resort has to offer and that your expectations were met. We would be happy to be your Resort of choice for another vacation nothing short of Grand!... More

Northampton, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I never write reviews on here, but i feel the need to write one, as i have read so many bad reviews about the Grand palladium. I had the best holiday ever with my boyfriend, I was so worried about going after reading the reviews on here, but i didn't have one complaint for the whole two weeks we stayed... More

Was this review helpful? Yes 3
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear hannahsharpe1: We have read your reviews and was very happy to know that you had such a great time while you were on vacation with us at Grand Palladium Resort & Spa. Most of all we are happy that you enjoyed the overall facility. We really appreciate the time you have taken to write to us and share your... More

Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I went to the resort for the first time for a wedding. As we entered the huge open lobby for checkin we were served Jamaican Rumpunch. That made the quick checkin sweet because they kept bringing out more. Our room overlooked the beach, the entire place was spotless, top shelf liquor all you could drink, real jamaican style food and... More

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Willy L: First we would like to thank you for choosing our Resort for hosting your wedding. We have reviewed your comments and was very delighted to hear about the wonderful time you had while you were and most importantly you wedding went very well. We are happy to know that you enjoyed the overall facilities and we will... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

I wasn't even going to write a review but I feel compelled to warn others. I read the bad reviews before booking and thought things like heat, bugs and mold were ludicrous things to complain about. You are traveling to a hot country with lots of bugs and humidity. Beaches have rocks, silly things to complain about. I ignore all... More

Was this review helpful? Yes
2 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have noooo idea how people can write such bad reviews. I am a picky person and I could say this resort was absolutely awesome to the max. The people working at the resort are so awesome, always stand around will talk to you. Always happy and uplifting. They are never in a rush which made me feel more at... More

Was this review helpful? Yes 10
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Silvia K: Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important that... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I just recently visited this resort and I must say I was not happy with a lot of things that occurred during my visit. Before I was even able to check into my room, I heard other guest complaining about their rooms. Saying that the rooms smelled like mildew due to some flooding, bugs in their room and the lack... More

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Candace W: First we would like to thank you for taking the time to share your review about your vacation here. We welcome the feedback of our guests as it will better allow us to pay attention to the key areas that are not meeting our guests' expectations. While you loved the overall look of our property we would... More

Newcastle upon Tyne, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

travelled with my teenage daughter - both had a great time and looking to return next summer!! food - fantastic choice and excellent quality/efficient and friendly service. 'First come first served' system at restaurants didn't always work to plan for us - sometimes we were given a 2 hour wait time!! we tried going earlier/later - you could just not... More

Was this review helpful? Yes 3
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings susan ! We have read your reviews and was very happy to know that you had such a great time while you were on vacation with us at Grand Palladium Resort & Spa. Most of all we are happy that you enjoyed the overall facility. We really appreciate the time you have taken to write to us and share... More

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Hotel Summarization (Beta)

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(46)
  • Main pool(38)
  • LAdy Hamilton(37)
  • Air conditioning(33)
  • Very nice(29)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Ocean views(14)

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea

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Amenities

Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
540

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