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All 3 Lucea hotels »

Grand Palladium Jamaica Resort & Spa

4.0 of 5
The Point, Lucea, Jamaica
Hotel amenities
Grand Palladium Jamaica Resort & Spa
Ranked #2 of 3 hotels in Lucea
4.0 of 5 stars 1913 Reviews
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1,913 reviews from our community

What travelers say about this hotel
  • LAdy Hamilton(143)
  • Sunset Cove(124)
  • Jerk chicken(114)
  • Main pool(106)
  • Very nice(93)
  • Great time(92)
  • Sports bar(78)
  • Rick cafe(49)
  • Ocean views(43)
  • Steak house(10)
Traveler rating
    697
    593
    284
    171
    168
Only show reviews for Family (480) | Couples (974) | Business (28)
Date Rating
Baltimore
1 review
2 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

This resort has terrible service. There were 12 of us traveling in our group. We had 3 rooms. (4 to a room) We had to call every day for more towels and wash cloths because the maid would only leave 2 of each in each room. And when we called we had to wait half the day before we would... More

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Pearland, TX
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

We just got back on May 22nd from a five day four night stay at this resort. This resort is really one half of two resorts. The other being Grand Palladium Lady Hamilton. Make sure you stay at the Lady Hamilton and not the Jamaica Resort. The Main building separates the two resorts and houses most of the restaurants. However... More

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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 23, 2012 NEW
3
people found this review helpful

This resort looks so good on pictures and brochure but let me assure you, it is not. There were so many things that went wrong - I dont know where to start. We had to change our room twice and instead of correcting the problems the resort has they just allow people to keep changing rooms. Ridiculous. I should also... More

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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

My husband and I vacationed here for our babymoon. The hotel was in excellent condition and the staff were super friendly. We loved the pools especially the spa pool as it was mostly empty. The rooms are really clean and the food was good- plenty to choose from. I would reccomend this to my friends and family. More

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Charlottetown, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

I traveled to the Grand Palladium Jamaica in March 2011 and it was one the the most amazing vacations I have ever had. I have no idea where these bad reviews are coming from. First of all I traveled with 4 other women ages ranging from 28-40 and we all had a great time. I actually tried to go back... More

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Wake Forest, North Carolina, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 22, 2012 NEW
5
people found this review helpful

I recently stayed at the Grand Palladium Jamaican Resort & Spa and was VERY disappointed. This hotel does not seem to care about their guests. During our stay my child (5 years old) slipped and fell in the shower at this resort and ended up getting stitches in the back of her head at the on site medic clinic. After... More

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Deltona, Florida
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 22, 2012 NEW
6
people found this review helpful

Please, Please, Please listen to this review. My wife and I just returned from Jamaica yesterday afternoon and I could not wait to type this review. We went to the Grand Palladium from 5/17/112-5/21/12. Arrival: When we arrived to check in, I was excited and was expecting to see the staff with inviting and smiling faces. (being that this was... More

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Grand Palladium Resort and Spa, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review
May 24, 2012

Dear Guest, I would like to thank you for choosing the Palladium Jamaica for your vacations in the Caribbean; it was our pleasure to host you in our property! We would also like to apologize if we did not meet your expectations and if your experience at the hotel was not up to your standards. Regarding the problems, you had... More

Palm Harbor, Florida, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012 NEW
1
person found this review helpful

This was our first stay at Grand Palladium,but have stayed at an all inclusive resort in Mexico twice before,and of course,you do your comparing.We felt the Grand Palladium was an excellent deal,price-wise,and quite well-run for such a large resort. The check-in process very smooth, luggage for all " new arrivals" kept together at the front entrance to avoid traffic jams... More

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Chambersburg, Pennsylvania
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 22, 2012 NEW
3
people found this review helpful

7 of us were there from May 11th to May 18th 2 rooms same villa room 2226 was fine just a little hot, but I don’t think the resorts ac can handle the islands heat just a few comments if they put you in 2212 tell them you want another room, Phone did not work, shower could not by structure... More

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Grand Palladium Resort and Spa, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review
May 24, 2012

Dear Guest, Thank you for sharing your comments. We would like to offer our sincerest apologies for the inconveniences that you have experienced with some malfunctioning items in room throughout your stay. At the same time, you can feel assured that your comments helped us identify or focus on any possible deficiencies that may exist in our hotel and take... More

Long Island, NY
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 21, 2012 NEW
2
people found this review helpful

I've been to an all inclusive in the DR, and a resort (not all inclusive) in San Juan, PR, so while there I did a lot of comparisons, and the Grand Palladium came out last in my mind. Service: I generally don't care that much about service--the entire time we were there (5 nights) we didn't have our room cleaned... More

Was this review helpful? Yes
Grand Palladium Resort and Spa, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review
May 24, 2012

Dear Guest, First of all, we would like to thank you for taking the time to let us know your comments from your last stay at the Grand Palladium. It is sad for us to know you felt a lack of service and regret to hear you felt a slow service from the staff. As I can read in other... More

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Grand Palladium Jamaica Resort & Spa Also Known As

  • Grand Palladium Jamaica Hotel
  • Grand Palladium Jamaica Resort
Address: The Point, Lucea, Jamaica

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Grand Palladium Jamaica Resort & Spa
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