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Grand Palladium Jamaica Resort & Spa

4.0 of 5 The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
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3,905 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here from the 2nd December for 2 weeks and all I can say is wow. The hotel was beautiful the rooms were great especially the jacuzzi! The A la carte restaurants were great sometimes there were long waits but there are so many bars it was not a problem to get a drink and chill out it's not... More 

Was this review helpful? Yes 5
St. Catharines, ON
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

December 5th to 12th, I surprised my husband with a trip to Jamaica. We have experienced Dominican and Cuba numerous times and I decided this trip was an opportunity to try something new. After much research I had narrowed down my decision and asked my travel agent, Karen at planavacation.ca for her opinion. I had decided we wanted two things;... More 

Was this review helpful? Yes 4
Kingston, Saint Andrew, Jamaica
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

stayed 2 nights ,great experiences,good food,clean place, many different types of beaches,pools,place is very big,we sometimes took baggy car as transportation .love this place wish i can visit this hotel again.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Grand palladium - lady Hamilton is the worse. Management is not very accommodating, there is no sense of urgency and they are not very good with customer service this hotel is not worth the money. I could have done better at a super 8 Motel. Filing a complaint with the manager (Elizabeth viveros Espinosa) at the front desk was more... More 

Was this review helpful? Yes 2
North Bay, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We just returned from a week at this property. The service was excellent, rooms, and areas were very nice indeed. Other than one fairly short beach, this property was short on really good beach's. The only complaint I have is the pricing at their "Tuck" shops. Rhum was almost 3 times what I pay in the local grocery stores. I... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Palorte: Thank you or taking the time to share with us your review outlining the experience of your last stay. We are pleased that your overall vacation was enjoyed and that you found our facilities to your liking as well. While we strive for a perfect vacation experience for our guests, we do have room to improve as not... More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 5 days/4 nights, with my mother and brother, requested a suite, with 2 beds and sofabed - the beds and pillows are too hard! The minifridge was not stocked and took until the next day to get it stocked. The resort is clean, beautifully landscaped, and the rooms are spacious (well stocked toiletries in bathroom, good shower).... More 

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FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear redoobie: Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Jamaica. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals and the competent service received from our... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We booked this resort to celebrate our 30th wedding anniversary. After reading the reviews I was very worried and even thought of canceling the reservation. But I am glad I did not. The resort was great. At first we were in a room in building 12 and we loved the staff in that building and the closeness to everything but... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings sranaraja: Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. It was our pleasure hosting you and we welcome you and your family's... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

A lot of the staff was really helpful and kind (especially the a la carte staff)while some of the staff drink and would ask you to "buy" them a drink in the disco lounge while on duty and were not using great judgement. That was off putting and offensive. We also didn't have wifi which was promised on a voucher.... More 

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FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Jennie W, We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you and your family enjoyed your overall stay with us. While we strive for a perfect vacation we sincerely regret any mishap from some of... More 

Calgary
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel for a friends wedding and after I read all the reviews I was a bit worried. There really was no reason to worry, the resort was awesome! Our room was at the VERY end of the resort but the walk was nice and didn't take that long. Our room was nice, the AC worked fine and... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings 25Calgary: We have read your review and was very happy to know that you had such a great time while you were on vacation with us at Grand Palladium Resort & Spa. Most of all we are happy that you enjoyed the overall facility. We really appreciate the time you have taken to write to us and share your... More 

Schenectady, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was not our first vacation on Caribbean Islands but definitely one of the best. Beautiful resort in lovely place. Staff is very friendly and always helpful. Variety of food and restaurants amazing. Great shows! First choice for the best vacation!!!

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Boris1993, Thank you for sharing your review based off your last vacation experience here at the Grand Palladium Jamaica. We are pleased that you thoroughly enjoyed all that our Resort has to offer, from the luxurious accommodations and the delicious meals which were had to the entertainment. We welcome your return in the future as it was our pleasure... More 

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Hotel Summarization (Beta)

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(46)
  • Main pool(38)
  • LAdy Hamilton(37)
  • Air conditioning(33)
  • Very nice(29)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Ocean views(14)

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea

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