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Grand Palladium Jamaica Resort & Spa

The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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4,264 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

I'm a travel agent and went here to vacation with my sister & do a site visit. This resort itself was really nice! The POOL is phenomenal! I was a little leery about the large facility initially but the lay out is designed nicely where it doesn't seem like you're in a enormous place. Everything was centrally located between the... More 

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Boston, Massachusetts, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our party of 8 arrived at the resort by 1pm. We were supposed to have 4 rooms in proximity to each other. However, they assigned us to multiple buildings. Upon complaining they shifted us around and were able to get us side by side rooms. Upon entering our rooms we found many problems and inconsistencies. One room was missing robes,... More 

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Bloomfield, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Hugh resort lots of walking shuttle can't be found. Housekeeping came over 4pm to clean room. Restaurants have long lines and food is mediocre. Room maintenance is slow. Had leak in ceiling never fixed. Jetted tub don't work. Buffet rationed food so there were times when there was no food

Was this review helpful? Yes 1
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Having had a perfect and very excited flight to Jamaica we landed expecting the hotel to follow suit. After a 40min drive we arrived to a very impressive looking building, complete with welcome drink (however no alternative offered for allergies). We queued at the check in desk and when being served were told our room wasn't ready: this was now... More 

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Katie M. Thank you for taking the time to post your review following your recent stay at our resort. Firstly I would like to apologise for the less than satisfactory issues surrounding your checkin and room allocation. I shall be taking this matter up with the team and those involved as this is not our usual high standard. Again... More 

Eastpointe, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The Grand Palladium is truly GRAND. The rooms are large and comfortable. The food was amazing. They SPA was a very relaxing experience. This was a great value. The biggest pool I've ever seen, and the had several pools. The staff was wonderful, friendly and polite. Wish I could have stayed longer, not enough time to try all of the... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Sheron Y, Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Jamaica. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals and the competent service received from... More 

1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Overall the staff were friendly, The outside of the resort and the food was awesome! Our Room Could HAVE used Some updates. There was a little mold on the mirror and a little bit of a mildew smell upon our arrival! When we expressed our concern they were willing to make the necessary changes.

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Vacationlife2015, Thank you for choosing the Grand Palladium for your vacation and for taking the time to share your reviews with us. We really appreciate the time you have taken to write to us and share your reviews as this will help us to improve our product and services. We look forward to your return visit so that you... More 

Kingston, Jamaica
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family and I visited Grand Palladium Hotel in Lucea, Hanover which is located in Beautiful Jamaica. What I enjoyed about this location was the wide variety of restaurants, picturesqueness of the property, the night activities as well as the friendly staff. This vacation spot was one of the best hotels that i have visited in a long time and... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Monique23Black, We have read your reviews and was very happy to know that you had such a great time while you were on vacation with us at Grand Palladium Resort & Spa. Most of all we are happy that you enjoyed the overall facility. We are happy to know that you enjoyed the overall facilities and we will share... More 

Thornton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

One doesn't need to leave the resort for anything as one is catered too 110%. We on the other hand like to explore and see the local way of life. Though the Palladium did provided shuttles and/or recommended taxi's, we opted for the local bus (and not because it was $60 USD vs $3.50). Every where we went, folk were... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings FyrFlyPhil, Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. We are grateful for your positive comments and we will share your comments with our team. We welcome your return in the future as... More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

So I went to this resort with some trepidation given the lukewarm reviews but I honestly had a great experience at the Grand Palladium. I had called management before, asking for a ground floor room for my mom who has mobility issues and they gave us a room right next to the main complex! Despite our proximity to all the... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Linah H, Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. It was our pleasure hosting you and we welcome you to visit... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I traveled with 5 others (three couples, ages 25-33). Following the reviews, I emailed the hotel a week before asking for an upgrade, and it’s $10 for ocean view. We got the request fulfilled, but honestly I don’t think we needed to email about it. I think you can also upgrade for $15 a night to the sister hotel (Lady... More 

Was this review helpful? Yes 3
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Yelena G, Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you and your family enjoyed your overall stay with us. While we strive for a perfect vacation... More 

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