We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Jamaica Resort & Spa

The Point, Lucea, Jamaica
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Grand Palladium Jamaica Resort & Spa
Professional photos View all
Browse nearby
Grand Palladium Jamaica Resort & Spa
Write a Review

4,177 reviews from our community

Traveler rating
    1,401
    1,310
    684
    417
    365
See reviews for
1,153
1,800
43
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,158)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4177)
  • Mar-May only
    (1243)
  • Jun-Aug only
    (1145)
  • Sep-Nov only
    (783)
  • Dec-Feb only
    (1006)
All months
Norwalk, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Ok I usually don't like leaving a 3 or 4 stars but it just wasn't "perfect". I booked a trip there for me, my wife, and another couple. Upon arrival we were greeted nicely with a drink and they had upgraded our rooms to the Lady Hamilton which was a great upgrade. We were close to everything including the adult... More 

Was this review helpful? Yes 4
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Joey, Receive a warm greeting from Grand Palladium Jamaica Resorts & Spa.We are so glad to know that you felt great with the bars collaborators; We will be happy to share your compliments with our great team, especially with Carrie Saunders.We certainly know that our marvelous team plays a key role on the satisfaction of our guests. It is... More 

Loganville, Georgia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Well we just got back from the Grand palladium and I must say that I read ALOT of reviews not just on this website but others as well. And for the most part most of what I read was right on point. While the grounds are gorgeous the lack of when it comes to the rooms is quite the struggle.... More 

Was this review helpful? Yes 7
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Quess, Receive a warm greeting from Grand Palladium Jamaica Resorts & Spa.We are so glad to know that you felt great with the bars collaborators; We will be happy to share your compliments with our great team, especially with Mr. Roy. We appreciate your compliments to our staff, as it is due to their dedication we can accomplish our... More 

Maidstone, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit and we were overwhelmed again with the place and the staff that work there. The staff all go above and beyond to make sure the stay can be its best. My children thoroughly enjoyed their time especially with Talawah, Sonny, Sunshine, Happy, Posh and Tasheka who were all so friendly and made it for us.... More 

Was this review helpful? Yes 4
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Steve, Greetings and thank you for sharing with us your wonderful comments about your family vacation at our Resort. We are happy to know you enjoyed the Sunset Cove beach. Exceeding our guest’s expectations and offer truly memorable experiences is our commitment and we are proud to learn that we have achieved our goal. We are so glad to... More 

Millville
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I spent 4/5-4-11 at the Palladium it was his first time in Jamaica and my second time in Jamaica! He had an exceptional first visit to Jamaica and my second visit was better than the first!! Great resort clean and very friendly staff. We enjoyed our couples massage at the spa the second day we were there.... More 

Was this review helpful? Yes 6
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Gladys, Greetings ! Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you enjoyed your overall stay with us. It is delightful that you enjoyed the delicious meals which were provided both in... More 

Rockville, Indiana
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I visited the resort in September 2014 on our honeymoon. And from the time we stepped off the plane we were in paradise. Jamaica is absolutely beautiful. The check in at the front was a little time consuming the front desk clerk was from Mexico and had been in Jamaica for 1 week and his English left... More 

Was this review helpful? Yes 7
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Ashley, First of all, we would like to thank you for your preference in selecting our Grand Palladium Jamaica Resort & Spa as your vacation destination, as well as by letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of... More 

Virginia USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My family and I Visited 4/14-4/18 and we enjoyed our time together as a family. The resort is very large and has something for everyone families,couples and singles. The staff was friendly and kind. Upon arrival and check-in we were told to to meet with an activity person to plan our activities. well that person never showed up and we... More 

Was this review helpful? Yes 8
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Lori, Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention your vacation experience here at the Grand Palladium Jamaica. This will help us to improve our product and services. It is also great that you took the opportunity to visit other beautiful areas of Jamaica such as... More 

Gaithersburg, MD
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for a week and were not ready to leave. The resort is located on the Northwest coast of Jamaica. The seven restaurants area all 4 or 5 star. The pool is the largest in Jamaica. The staff was very helpful and friendly.

Was this review helpful? Yes 4
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Tdhan, First of all, we would like to thank you for your preference in selecting our Grand Palladium Jamaica Resort & Spa as your vacation destination, as well as by letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of... More 

Cornwall, Canada
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We flew with air canada and it was great. The trip from the airport(sangster) was aproximatly 40 minutes. The Grand palladium upon arrival served a wonderful rum punch and check in was quick. Bell hop took us and luggage to our room. Gave us a few instructions and was gone. The room was very spacious and clean, bathroom had a... More 

Was this review helpful? Yes 12
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Debra, Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you and your family enjoyed your overall stay with us. It is delightful that you enjoyed the delicious meals and you loved our... More 

Miami, Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we just got back from a three night stay here and it was a beautiful get away. Mom, Dad and I stayed in a suite in building 12 near everything. The rooms are clean and pretty, the bathroom was clean and had a huge whirlpool tub. We were on the second floor, no elevators on the property so if you... More 

Was this review helpful? Yes 5
Jose M, General Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Judy, We are so happy to read you and your family had a very good holiday! Thank you very much for all your compliments which we have been very glad to share with our team. We certainly know that our marvelous team plays a key role on the satisfaction of our guests. Thank you for your high score and... More 

New York City, New York
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed in a honeymoon villa. It was nice and private with an outdoor shower. Staff was friendly and helpful. The beach isn't great so bring water shoes. The food is not very good. The best food is at the Jerk Hut!!! Massage by the ocean was nice. It is a big property with most of the activities being by the... More 

Was this review helpful? Yes 8
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear TLopez1982, Thank you for taking the time to share your reviews with us. We are pleased that you enjoyed your overall stay with us. However, while we strive for a perfect vacation we sincerely regret that some areas fell short of meeting your expectations. We really appreciate the time you have taken to write to us and share your... More 

Hotel Review Summarization

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(45)
  • Main pool(38)
  • LAdy Hamilton(35)
  • Air conditioning(33)
  • Very nice(28)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Ocean views(13)
Questions? Get answers from hotel staff and past guests. Ask a question

3,826 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3522)
Viewed
Pool/beach area (912)
Viewed
Hotel & grounds (872)
Viewed
Dining (159)
Viewed
View from room (298)
Viewed
Bathroom (53)
Viewed
Room/suite (381)
Viewed
Business center/function rooms (9)
Viewed
Family/play areas (10)
Viewed
4:26
Videos (2)
Viewed
Other (826)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (291)
Viewed
Amenities (60)
Viewed
Beach (23)
Viewed
Coral Adult Pool (8)
Viewed
Junior Suite (24)
Viewed
Main Pool (22)
Viewed
Oceanfront Villas (7)
Viewed
Restaurants and Bars (75)
Viewed
Roselle Relax Pool (11)
Viewed
The Hotel (51)
Viewed
Villa Suite (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Viewed
Other (2)

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question