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Grand Palladium Jamaica Resort & Spa

4.0 of 5
The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
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4,156 reviews from our community

Traveler rating
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    1,303
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    416
    365
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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toronto
Contributor
18 reviews 18 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed today NEW

This is the 2nd time visiting this resort - albeit the 1st time I stayed on the Lady Hamilton side. There have been alot of upgrade and alot of money spent on this resort however, the Customer Service as well as he quality of food has drastically gone downhill. Upon arrival we were not provided with a Rum Punch or... More 

Was this review helpful? Yes 1
Myrtle Beach, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my third time staying at this resort. My teenage son and I checked in and was warmly greeted by a nice girl at the front desk named LaToya. I told her that this was my third time here to the Palladium and she offered to upgrade me to an oceanfront room the next day. We were so happy.... More 

Was this review helpful? Yes 3
Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were traveling with a family of 4 people. Ages were as young as 9 years old. The greatest showcase to the Grand Palladium is the hard working, warm staff. Staffs are wonderful and we felt very welcomed by everyone. Of exceptional service were the Bartenders and the staff at Total Water Sports. Rooms were kept very clean and comfortable.... More 

Was this review helpful? Yes 4
Philadelphia, Pennsylvania
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

PROS: • Proximity to airport - from grabbing our bags, to arriving was less than an hour. • The scenery - the beaches are stunning, and the hotel layout is vast. We spent every day on a different beach or pool, all of which have different vibes so we never were bored • Room - although it was a long... More 

Was this review helpful? Yes 6
montreal
Reviewer
5 reviews 5 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hi everyone! So I have been a Palladium travel member for about 4 years now (you can find reviews from me about each hotel) but unfortunately I never took the time to review Grand Palladium Jamaica. I have travelled twice to this hotel. First time was in January 2013 and second time was June 2014. Both times, I stayed there... More 

Was this review helpful? Yes 5
Calgary
Contributor
12 reviews 12 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had a very good time in Jamaica, kids loved it, beautiful weather even with the occasional cloudy sky. Some good and bad with the hotel: Good 1. Friendly staff, always a smile on their faces. 2. Lot of different restaurants to choose from. 3. The place is huge so even though it was fully booked it didn't seem like... More 

Was this review helpful? Yes 3
Liverpool, New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We returned from an 8 day trip for Easter break. This resort is rated a 5 star and to my disappointment it is not. good points of resort are the rooms . We had a family suite which was very nice and had a lot of room for then 5 of us, very clean . The beds however are very... More 

Was this review helpful? Yes 3
Clinton, Connecticut
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

So this was my first time to Jamaica. I must admit after reading some of the negative reviews I was a little worried about what to expect. This hotel was not my first choice, but the other hotels were booked. There were also some very positive reviews, so I decided to make the best of any possible bumps in the... More 

Was this review helpful? Yes 11
Jose M, Director General at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Mercierce, Greetings and thank you for sharing with us your wonderful comments about your family vacation at our Resort. We are happy knowing that you all enjoyed your stay and what our property has to offer. We are happy to know you enjoyed the new remodeled restaurants and our entertainment and water sport activities. Exceeding our guest’s expectations and... More 

Rochester, New York, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent place for single and couples to attend. The rooms were clean and the staff was very professional and kind. This was all inclusive, it was as trip of a life time. We travel to Ochio Rios and climbed the Dunn Falls and swim with the dolphins and stings rays.

Was this review helpful? Yes 6
Jose M, Director General at Grand Palladium Jamaica Resort & Spa, responded to this review
Google Translation

Querida Cassaandra, Gracias por compartir con nosotros su opinión.Estamos en general muy contentos de que usted y su familia hayan... More 

San Francisco, California
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Generally okay. The food was solid with lots of variety and the drinks were generous. The beds and pillows were pretty reminiscent of summer camp - both hard as a rock. The rooms otherwise were pretty bare bones - no conditioner, no extras and the phone and clockradio didn't work thru the duration of our stay despite multiple requests for... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(45)
  • Main pool(38)
  • LAdy Hamilton(35)
  • Air conditioning(33)
  • Very nice(28)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Sports bar(13)
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