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Grand Palladium Jamaica Resort & Spa

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The Point, Lucea, Jamaica
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1 room 1 adult
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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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4,969 Reviews from our TripAdvisor Community

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Blue Island, Illinois
1 review
5 of 5 stars Reviewed today NEW

This was one of the best vacations I have ever experienced. We were ther last week of January 2016. The resort is beautiful and very well kept. We had a wonderful time, the service was excellent. The staff was very friendly, helpful, kind, and professional. Our room was georgeous, warm feeling, comfortable. Food, everyday entertainment, spa treatments, everything was phenomenal.... More 

Helpful?
Thank Latonya R
Isle of Wight, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Had an amazing holiday here in 2011 and that's the reason for coming again. Cannot understand the mixed reviews as all the staff were friendly and helpful and everything was great. Stayed with my grown up children and they loved it too. The adult areas were a break from those without young children. Never had a problem eating where we... More 

Helpful?
Thank Tania201605
1 review
4 of 5 stars Reviewed yesterday NEW

I must say I loved this resort, regardless of a few negative experiences...primarily at the spa. I paid $320 for a couples massage and a pedi/mani for myself. I must say the massage was ok, but the mani/pedi were the worst I've ever had in my life, yet the most expensive. Another negative thing was the seafood restaurant...we waited an... More 

Helpful?
Thank Eusebia Z
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I want to start by saying, I have never written a review for anything before. This is the first time I have ever felt like my expeience was worth sharing. After reading MANY reviews for the Grand Palladium as well as other resorts in Jamaica, we decided to give it a try. We have traveled to 5-star resorts in Riveria... More 

Helpful?
5 Thank Julie C
Oslo, Norway
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful resort, beyond friendly staff, nice restaurants with great food. Lovely drinks and great atmosphere. Star quality - Bar staff at the Infinity Bar, Night Club v / Sean Smith, Sports Bar, Adult pool, Pool par - amazing. You made my stay! :-) I don't remember ALL the names of the extra friendly staff I met (so sorry :-() But... More 

Helpful?
Thank Glamella2016
Somerset, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Myself and my 18 yr old daughter (it was her birthday 2 days after we arrived) are currently staying here as a birthday treat.... Our first week has flown by.... we have been made to feel most welcome .... the staff are so friendly ..... a special mention for Allison ... our excellent omelette chef in the Negril restaurant.... and... More 

Helpful?
3 Thank Sarah C
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Sarah C, Thank you for your wonderful review. We appreciate your kind words about the staff which was mentioned. We are pleased that you are thoroughly enjoying all that our Resort has to offer, from the luxurious accommodations to the delicious meals and our entertainment programs. We welcome your return in the future, and it is our pleasure to... More 

Kingston, Jamaica
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

Went here twice, once for a wedding and some how I happened to conveniently lose my pair of Lacoste loafers. They staff there was not no way helpful. The second trip was even worse. The food was so bland. The staff was very rude and it was as if the hotel nah no management. The rooms were fine and luckily... More 

Helpful?
1 Thank JahmekyanUte
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Jahmekyanute, First, please accept our most profound appreciation for having allowed on a second opportunity to host you. While we are happy to know that you chose to stay with us, we regret hearing that the experience was not the most enjoyable one. We have taken note of each area of dissatisfaction and can assure you that the necessary... More 

Portland, Maine
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was a bit nervous to go as some of the reviews said the staff was rude and food was not good. Well let me start off by saying not one person working for the Palladium was RUDE to us. I saw the reverse on how rude some of the guest were towards them. I was taken back by this,... More 

Helpful?
2 Thank Alicia D
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Alicia D, Thank you for choosing the Grand Palladium Resort for your vacation destination. Please know that your feedback is important to us, as it is our ultimate goal for all our guest to have a perfect vacation experience. we appreciate your positive comments about the accommodations, the food the Spa and the warm friendly personality of our staff... More 

Elmont, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Friendly staff but the bathroom sink and shower stalls have some wear and tear. Don't expect authentic Jamaican food. The food is watered down and flavorless. However the ackee and salt fish was most appreciated on Sunday. If you're looking to stay here look for the omlette station for breakfast and go to the specialty restaurants for dinner.

Helpful?
3 Thank Fedjah F
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Fedjah F, Greeting to you from sunny Jamaica. Thank you so much for taking the time out to share your review. It is good to know that you enjoyed certain aspect of your vacation, but we regret to here that you did not find all to your liking. Please accept our sincere apology for any inconvenience you may have... More 

Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was my first time travelling to Jamaica. My father and I left on January 22nd and came back on the 29th. We arrived rather late, so we checked in and the shuttle drove us to our room (villa 19). It was a little far from the main lobby, but shuttles often drove and it was easy to hop onto... More 

Helpful?
5 Thank Peter L
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Peter L, Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Jamaica. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals and the competent service received from... More 

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