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Grand Palladium Jamaica Resort & Spa

The Point, Lucea, Jamaica
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1 room 1 guest
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Grand Palladium Jamaica Resort & Spa
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4,579 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been to the Grand Palladium several times and keep coming back because of the awesome staff there!! There are so many amazing staff there that absolutely go out of their way to make me feel welcome and provide me with excellent service. I would like to mention some of these staff, however there are so many, I hope... More 

Was this review helpful? Yes 1
Apopka, Florida
1 review
3 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here from the August 13 -23. Despite having some frustrations about my stay this employee went above and beyond to make our stay comfortable. She was always jovial, cheerful, professional and I can see why she was chosen to be the lobby representative of this organization. Even on our last day she took a little... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've been to Iberostar in Mexico and Dominican, probably the chains can't be compared and I had high expectations but I was deeply disappointed Being forced to wear long pants with 30 plus degrees at night and high humidity and having to wait an hour to be seated at the a la carte restaurants is totally unreasonable, beyond my comprehension... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

My second time there needs improvement. ...they are not organised some staff are rude ...they need to get cooks who know how to cook. They over charge for trips off the resort...bus come late to pick you up and then they rush ..drowning people with alcohol doesn't make you a 5 star resort

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear My Info W, Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Jamaica. While were we happy to read that you enjoyed certain aspect of our fabulous resort, we regret to hear that you did not find all your liking. thank you for having stayed with us.... More 

Newcastle under Lyme, null, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from 2 glorious weeks at the Grand Palladium Jamaica. What did I love about the holiday everything. The location, the facilities, the food and especially the people. Already saving to bring the whole family to this little piece of Paradise.

Was this review helpful? Yes 3
Maria A, Community Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, Greetings and thank you for sharing with us your wonderful comments about your family wedding at our Resort. We are elated knowing that you all enjoyed your stay and what our property has to offer. Exceeding our guest’s expectations and offer truly memorable experiences is our commitment and we are proud to learn that we have achieved our... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our second time at the Grand Palladium Jamaica. I have to say that our second visit was even better than the first. We had a wonderful ocean view and the housekeeping was acceptable. The entertainment has greatly improved since our last visit to the Palladium Jamaica. A special shout out to Foxy, Triple X, Stretch, Barbie, star Jaguar,... More 

Was this review helpful? Yes 3
Maria A, Community Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Thank you for taking the time to post your review on Tripadvisor about your recent experience at the Grand Palladium Jamaica Resort & Spa. We are proud of that our staff have surpassed all your expectations. We will consider your suggestions, we are working to improve our services. All comments are very important for us, as well as other travelers,... More 

Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a great time at the Palladium. The restaurants were great as well as the staff. Kimberlie at the front desk hooked us up with a great ocean side room in building 14. The staff at the beach with the water sports were excellent too. We would come back to this resort again for sure.

Was this review helpful? Yes 1
Maria A, Community Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to post your review on Trip Advisor about your recent experience at the Grand Palladium Jamaica Resort & Spa. We are so glad to know that you felt great with the staff ; We will be happy to share your compliments with our great team, especially with Kimberlie . We certainly know... More 

London, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family of 5 have travelled to a lot of types of vacations in the Carribean, U.S., Europe and Asia and prefer 5 star venues. Without a doubt, the Grand Palladium ranks as one of our top vacation experiences. The daily/nightly entertainment is the best we've ever experiences. The skills of the performers are oustanding. The variety of food options... More 

Was this review helpful? Yes 1
FiestaJamaica, Director de Relaciones Públicas at Grand Palladium Jamaica Resort & Spa, responded to this review

Thanks a lot for your comments,and thank you for choosing Grand Palladiun for your vacations. As you know,we are on renovation of rooms in Ladu Hamilton side,and we hope to offer a better service to our guests. We hope to see you again here,is going to be a pleasure. Att.FC. More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

Had an awesome time... me and my best friend went to go on vacation, have fun and relax. We met some good people there and had a ball. We stayed from August 14-20. We met alot of the people who worked there, loved the food (although we aren't picky on food lol) and the drinks were on point. Although I... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Marneshia B, Thank you for taking the time to share your review. I am glad to read about all the wonderful experiences you had during your stay, your positive comments are greatly appreciated. I am pleased to know you loved the accommodations, the exquisite meals and the entertainment among the other great aspects of our Resort which you have... More 

Chicago, Illinois
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Both the wife and I had a great time enjoying this surprisingly large all inclusive 2 hotel resort. There were plenty of activities during the day on the beach and at night at the theater which boasted a different act every night. Check-in seem to be somewhat unorganized but once checked in I'll stay was great. There was plenty of... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Bullit25 Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time you have had and the memorable experiences. We regret to read though that the check-in process was not as expected and for that we apologize. Being a 5 Star Resort... More 

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