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Grand Palladium Jamaica Resort & Spa

4.0 of 5 The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
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4,052 reviews from our community

Traveler rating
    1,361
    1,263
    662
    408
    358
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1,109
1,746
42
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burnley, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Hotel beautiful, food poor in all areas. If you want to do more than sunbathe then not much else to do. Not near enough to villages or towns to walk and discover. Had to take organized trips to see anything of the island

Was this review helpful? Yes 1
Fergus, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A group of 60 of my closest family and friends (ages 14-83) travelled to The Grand Palladium from Feb 14-21, 2015. To preface the review, I would like to share a little background about myself as I spent months reading reviews of various resorts before picking my wedding destination and I was always wanting to know the type of person... More 

Was this review helpful? Yes 5
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Emily M, Thank you for taking the time to share your vacation experience with us. We are very happy you had a fantastic wedding and an overall fabulous vacation. We appreciate your comments so that we can review them with our teams to continue to encourage them and improve our services. We look forward to hosting you for more... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

After reading all of the reviews before our trip I was somewhat nervous due to all of the negative feedback. Thankfully, it was not at all correct. We stayed during the third week of February and had an amazing time. The people were always so helpful and friendly and going the extra mile to make our experience one to remember.... More 

Was this review helpful? Yes 6
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings kmoyle3, Thank you for sharing your vacation experience with us. We are delighted you had a great stay and enjoyed your vacation immensely. We look forward to hosting you for more vacations to come, a such please do not hesitate to contact us prior to your next arrival. See you soon! Best regards More 

Ontario
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Check in was timely and the staff at the front desk were most welcoming. We stayed in building #18 and had an ocean front room on the 3rd floor. INCREDIBLE! The room was truly fantastic and immaculately clean! We got to know our housekeeper by name over the few days that we were there. Her name was Paula (and I... More 

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello OneL0veJA, Thank you for sharing your Valentine's experience with us at the resort. We are happy you enjoyed our resort and had a fabulous experience. We will inform our team members whose names you have mentioned of your gracious comments to continue to motivate them. We value your feedback as this assists us greatly in improving our services. We... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Even though I waited 8 months to write this review, I hope it helps others. While planning our vacation this year, reading reviews have been a huge part of the decision making. We were extremely happy with our stay. Staff was AWESOME! Ricardo at the bar was the BEST! Pools were clean. Plenty to do on the resort. Beach was... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Burtons2nMo, Thank you for sharing your comments with us. We are happy you enjoyed our pools, activities and our Jerk chicken. We regret the issue highlighted and hope it was resolved in a timely manner. We will definitely advise our team member whose name you have mentioned of your comments. We look forward to hosting you for more vacations... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Went here last year for a birthday celebration. Had a blast partying with friends and family. Didn't see a lot of kids walking around, not sure if it was an adult resort or not. Food wasn't excellent but it wasn't horrible either. The beach was amazing and beautiful, tons of chairs for lots of people but there was not a... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello CanadianCutee, Thank you for taking the time to share your vacation experience with us. We are delighted you enjoyed our resort and its offerings. The resort is in fact a family resort and does cater to children. We look forward to seeing you once more in the very near future. Please feel free to contact us should we be... More 

Rugby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had an excellent holiday at Grand Palladium over the Christmas Period of 2014. All staff were very welcoming and did their best to please us. Had to change rooms due to not as previously requested but staff were accommodating and once sorted we had a lovely room overlooking the pool. We managed to try most of the restaurants and they... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello Valmck, Thank you for sharing your holiday experience with us. We are happy you had a great stay and enjoyed thoroughly our resort. We hope that the issue highlighted was resolved in a timely manner. We look forward to hosting you once more, as such feel free to contact us prior to your next visit. Best regards. More 

New York City, New York
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was part of a large group who visited this hotel between 2/19/15 - 2/23/15 (125 rooms) and we were highly disappointed. The hotel itself is beautiful and the staff attentive, but that is where everything ended. The buffets (Mobay and the Blue Lagoon) were terrible (Mobay - No Way). The fruits were all bland because they were not ripe,... More 

Was this review helpful? Yes 6
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear KRIVAS66, Thank you for sharing with us your review. We welcome the comments of our guests as it is what helps us to improve on the products and services that we have. We regret that you were not satisfied with dining experiences you had, We also apologize for any inconvenience that this may have caused. You also expressed that... More 

Tecumseh
Top Contributor
110 reviews 110 reviews
33 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Awestruck best describes the property. Beautiful buildings and an absolutely stunning pool, c/w swim up bar. The protected beach area is a little out of the way, but worth the time. If you are insistent on doing nothing on your vacation, you can take the shuttle, but it is only about 800 metres from the main building. We had a... More 

Was this review helpful? Yes 3
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings David M, Thank you for sharing with us your feedback in regards to your stay at our Resort. We have read your review thoroughly and have made not of those areas which fell short of meeting your expectations. We must apologize for any inconvenience experienced and rest assured that we will take corrective action to prevent the same from... More 

Doncaster, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from our Thomson holiday at the Grand Palladium all part of a 2 week cruise n stay.What a fabulous time we have had especially at this beautiful hotel, there were so many bad reviews before hand that we felt a bit uneasy about what to expect, but wow !!! It was truly amazing from the moment... More 

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Warm greetings to you caldyer, and thank you for sharing your review. We are pleased to know that you have had such a spectacular time at our Resort and that you enjoyed all that our Resort has to offer. We are grateful for your positive comments and we invite you to visit again for another vacation nothing short of Grand!... More 

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Hotel Summarization (Beta)

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(46)
  • Main pool(38)
  • LAdy Hamilton(37)
  • Air conditioning(33)
  • Very nice(29)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Ocean views(14)

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea

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