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Grand Palladium Jamaica Resort & Spa

4.0 of 5 The Point, Lucea, Jamaica
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Grand Palladium Jamaica Resort & Spa
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Grand Palladium Jamaica Resort & Spa
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3,858 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

It didn’t get off to a great start. We arrived late November 15, 2014 and the hotel did not have a reservation for us. (Our package included a 1 bedroom) We were put in room 1804, not sure this room had been used in a while. The bar fridge was empty, no robes, no top sheet on bed, curtains did... More

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

My fiance and I recently stayed at Grand Palladium Jamaica Resort & Spa for a week to attend a wedding. We were greeted with a welcome drink (alcoholic) upon our 9:00pm arrival and there was no lineup at the reception. The process took 5 minutes and we were on our way to our room. Romaro at the front desk was... More

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Meriden, Connecticut, United States
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Overall we had a good time. Our checking was a nightmare over four hours waiting for our room to be ready. When we finally got one not the best. First it smelt of mold and the bed sheets were still damp. Then when we were trying to find the tv remote we found the last guests dirty underwear in the... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

So we just got back from our 6 days at the Grand Palladium Jamaica resort(we stayed at the Jamaica side). First off this resort is large but we've been to similar resorts in the past and this was not a problem with any of us as we like to walk and it was fun exploring the vast property. We found... More

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margate kent
Top Contributor
69 reviews 69 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from this wonderful hotel my wife and i had a fantastic fortnight.The staff were brilliant,food above average,setting lovely,and a really relaxed feeling.The two hotels that are there are combine facilities so you should not worry about booking the cheaper resort of the jamaica resort which is what thompsons sell it is much cheaper and really no... More

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Traverse City, Michigan
1 review
2 of 5 stars Reviewed 3 days ago NEW

When I arrived after 3 p.m. (which is their check in time) I had to wait 2.5 hours to get a room. Front desk people didn't think it was a big deal. Just go to the buffet or bar. My original room reserved ocean side had to be changed so I could get a room. Another person in our party... More

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Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This is a resort that delivers on the needs of a beach resort, Plenty of beach front access, plenty of pool side access and plenty of lounge chairs that are available. Now here is what keeps this place firmly in the land of 4 star resorts. Towels!!! Everyday it was the same struggle no towels available. Its odd as you... More

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FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear kurthutchinson: We thank your for having chosen the Grand Palladium Resort to be your vacation destination. We appreciate the time you have taken to bring to our attention the pros and cons of your stay with us. We are pleased knowing that your overall vacation experience was a wonderful one in which you enjoyed all that our Resort has... More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My girlfriend and I just got back from a nice relaxing week here. We were a little worried about weather but it only rained once or twice and it didn't last long. Sun the rest of the week! Staff was amazing. Very friendly and welcoming. Cracking jokes with us etc... They make you feel right at home. Food was good.... More

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FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear JustinOtt: Thank you for sharing with us your review. We are elated to read about the amazing time you both had here with us and we are even more pleased that we made your stay a memorable one. We appreciate your positive comments about the food, the accommodations and the excellent service received from our team, your comments will... More

Clarkston, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We went with about 10 other couples. I would like to let you know, that I would NOT recommend this resort to anyone. The following is a list of items that the hotel either did not provide or meet the basic needs for a hotel stay. •No towels or wash ITEMS IN ROOM FOR TWO DAYS •Could not get into... More

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FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear stephendmclaren: Thank you for sharing your review outlining the areas of your vacation experience that were not pleasing to you. We do apologize for each unfavorable encounter and we regret that these were not rectified while you were here. We apologize for the late check in time, the towel shortage you experienced, lack of minibar stock, and that the... More

2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Me and a friend stayed at Grand Palladium Jamaica side from November 9th to the 14th. People were very friendly but had to do a lot of walking . No beach front villas we ask for a room upgrade to be near the beach because my friend went through two back surgeries this year and could not do a lot... More

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Hotel Summarization (Beta)

What travelers say

  • Sunset Cove(54)
  • Jerk chicken(46)
  • Main pool(38)
  • LAdy Hamilton(37)
  • Air conditioning(33)
  • Very nice(29)
  • Great time(23)
  • CUSTOMER SERVICE(17)
  • Steak house(15)
  • Ocean views(14)

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea

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