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Grand Palladium Lady Hamilton Resort & Spa

4.5 of 5
Hotel website
Lucea 8800, Jamaica
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Jr. Suite USD 449 DBL
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Grand Palladium Lady Hamilton Resort & Spa
Grand Palladium Lady Hamilton Resort & Spa
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3,841 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Lady Hamilton Resort & Spa
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Detroit, MI
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Check-In: Upon arrival, check-in was prompt as we were the only arriving guest in line. Big-ups to Charlene and my dear friend Judine for their awesome customer service. Accommodations: The one bedroom suite has a true WOW factor. I must say GP truly stepped up their game 100% since our last visit in 2013. The decor was absolutely beautiful. The... More 

Helpful?
8 Thank Jamaica4u
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

It is a pleasure reading your reviews about your recent vacation with us here at Grand Palladium Resort and Spa. We pride ourselves to go above and beyond in ensuring that our guests expectations are totally met. In your review we noticed that you had a great time and there were some staff who adds to making sure that you... More 

Edmonton
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This place was horrible! You couldn't pay me to back!!!! Our friends were getting married here, so even though not our first pick after looking on line we booked to be with them all week. We stayed at the Grand Palladium in Mexico, we prefer resorts that are not so huge however the food spa and service there were pretty... More 

Helpful?
5 Thank tweety69Edmonton
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear tweety69Edmonton Thank you for posting your review following your recent visit to Jamaica. I would like to sincerely apologise for the less than satisfactory issues that you experienced. This is by no means our usual standard and I would like to investigate further. I take note of all your points and of course pass these on to all the... More 

Winnipeg, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We chose to stay on the lady Hamilton side so I am reviewing on it only. Staff-excellent and friendly from maintenance worker to restaurant staff. Always said hello and asked if everything was ok. Of course there is going to b the odd staffer that's unhappy. But the staff were way friendlier than my last years visit to a different... More 

Helpful?
2 Thank 309cjm
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. In your review we noticed that you had a great time and there were some staff who adds to making sure that you had the vacation you dreamed of also the overall facility... More 

Kitchener, Canada
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a destination wedding photographer and don't chose nor pay for where I stay, so my reports are unbiased. I have stayed at this hotel before a couple of years ago, and the good news is this resort has had a "room face lift" to modernize the look and feel with a lick of paint and new furniture. Sadly... More 

Helpful?
2 Thank one2onephotography
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Hello one2onephotography, Thank you for sharing your holiday experience with us. We are delighted you enjoyed our newly renovated Indian restaurant and will share your gracious comments with the Bhogali team. We have noted your feedback regarding the various other restaurants and experiences you have highlighted. We will be taking the necessary action/s regarding the incidences you have mentioned as... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I just spent a week during the last week of January 2016. My gf and I upgraded and stayed in one of the villas on the Lady Hamilton side. It was not that expensive to upgrade and we loved it. We had a huge jacuzzi tub that could fit 5 people as well as an outdoor shower when at night,... More 

Helpful?
2 Thank Jordan R
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. It is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope that on your next vacation Grand Palladium Resort and Spa will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel and very friendly staff Would recommend to pay the extra for the Lady Hamilton rooms,they are new and we overlooked the ocean,stunning views. The Martha Rae River rafting followed by climbing the Dunns River Falls waterfall is a must do trip. Would definitely come back again. Thank you to Aleasha ,who helped us upgrade and the friendly Movian

Helpful?
1 Thank Sarah T
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We thank you for taking the time to share your reviews as this is one of the ways we grow and develop our product and services. We hope that you will be visiting... More 

Peru, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

From the minute we arrived at the Grand Palladium Lady Hamilton our trip started out absolutely wonderful. Meeting Garthe James at check in was the start of a wonderful week. He watched over us all week to ensure our vacation was more than wonderful. Our room was beautiful and very clean. Pool was beautiful. Pool bartenders,Alrick, Martin, and Nixon were... More 

Helpful?
Thank ferrari2016
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. It is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope that on your next vacation Grand Palladium Resort and Spa will... More 

Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Lady Hamilton the end of January after a week in Negril at Sunset at the Palms (absolutely gorgeous!!) because he loves to snorkel and this place seemed to offer so much right off the beach. It certainly did, as he had the best snorkelling of his life. The resort, however was not anything... More 

Helpful?
1 Thank 211joanne
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Hello 211joanne, Thank you for taking the time to share your holiday experience with us. We are delighted you enjoyed our coffee/cappuccino bar and that our Entertainment team at the activities centre kept you engaged. It is with regret that your stay was not totally satisfactory based on the points you have highlighted. Our management team has noted your various... More 

Ottawa, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

We spent 10 days at the resort and thoroughly enjoyed it. The rooms were great and very clean. The food wasgood but too many dishes were in sauces and desserts were varied and really good. Service was top notch and staff went far beyond what would typically be expected.if you could not find something, within minutes one of the staff... More 

Helpful?
Thank Suzanne N
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

It is a pleasure reading your reviews about your recent vacation with us here at Grand Palladium Resort and Spa. We pride ourselves to go above and beyond in ensuring that our guests expectations are totally met. In your review we noticed that you had a great time and there were some staff who adds to making sure that you... More 

Punta Cana
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second visit to the Palladium. I was really worried about visiting the resort after reading all the negative reviews. But rest assured, the bad reviews are just bad experiences and this hotel is absolutely amazing. Rooms: If possible, upgrade to the Lady Hamilton side. Reserve the Palladium side and upgrade once you get to the hotel. Much... More 

Helpful?
Thank EllaNY2013
Grand Palladium R, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. In your review we noticed that you had a great time and there were some staff who adds to making sure that you had the vacation you dreamed of also the overall facility... More 

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