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Grand Palladium Lady Hamilton Resort & Spa

4.0 of 5
Hotel website
Lucea 8800, Jamaica
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Grand Palladium Lady Hamilton Resort & Spa
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Ranked #1 of 3 Hotels in Lucea
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3,542 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Palladium Lady Hamilton Resort & Spa
See the most recent reviews
2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

am back home now from a three weeks trip, it's our 8th time in jamaica an this hotel is one of the best I ever wen to, I went to secrets Ibero star, rio, etc wen u talk about good costumer service this is the place to be, they had verify of food an restaurant to choose from, jus one... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Shanna-kay D; We have received your review and want to thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned in... More 

Swansea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all I like others having read previous reviews was concerned about the Grand Palladium Lady Hamilton. However I can reassure you don't be. This is our 5th visit to a Grand palladium hotel the first to Jamaica The accommodation is not 5 star ( that is why the renovations are taking place), but the friendliness of all staff... More 

Was this review helpful? Yes 5
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear D G: Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned in particular those staff who added in making your... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First, let me start by saying the place is incredibly huge. Not in a overwhelming sense, but you feel like this is your castle, though there are many other occupants. The staff is really friendly and helpful. Also accommodating as well. Great tasting food and drinks. There are so many options to choose from for food. The beaches on the... More 

Was this review helpful? Yes 4
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Antoine Q: We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. We do thank you for your comments and it is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner stayed at this resort for 1 week and can honestly say we could not fault it. The staff were very friendly and welcomed us. Our room was amazing and only a short walk from the main building. The pool was the nicest pool I have ever seen and it was huge, with built In sun loungers... More 

Was this review helpful? Yes 11
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Betty83boop: We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. We do thank you for your feedback and it is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope that... More 

Belfast, United Kingdom
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The location and layout of the hotel is fantastic, rooms are clean and the hotel is easy to navigate around. The food is of a good quality, however the service is frequently appalling unless you continually waive dollar bills at the staff! The restaurants are continually running out of key items, we were there with kids and couldn't get ice... More 

Was this review helpful? Yes 4
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear SPL_NI Firstly I would like to thank you for posting your review following your recent vacaction with us. As you know your feedback is of great importance to us and we are most grateful. I would like to apologise for the inconveniences that you were caused through unsatisfactory service. I will be taking these issues up with the outlet... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel facilities are currently undergoing renovation, these may well take the hotel back to 5* rating, but the staff at this resort take it far higher! All the staff, from the gardeners, security or the pool attendants want to make sure that you are getting the most from your holiday. The rooms are spacious and clean. The pool is... More 

Was this review helpful? Yes 5
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Namesallgone: We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. We sincerely regret your experience of the buffet was otherwise as we strive to give our guest the best. We do thank you for your feedback and it is great to know that your expectations were met and... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

To begin with, do NOT believe any of these negative reviews. We read them for weeks before deciding to go here and we almost didn't go because of these reviews. Now that I've stayed there for a week and just got back ( July 12 - 19 ), I'm reading the reviews again and can't believe what these people are... More 

Was this review helpful? Yes 18
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Alan662: Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned in particular those staff who added in making your vacation... More 

Essex, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I went on this once in a lifetime holiday with my 18 year daughter who happened to turn 19 whilst we were in Jamaica, the resort was excellent we could not fault the food, hospitality or cleanliness. Due to this being a once in a lifetime holiday my daughter and I googled all the excursions we wanted to do so... More 

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Jane C: It is a pleasure reading your reviews about your recent vacation with us here at Grand Palladium Resort and Spa. We pride ourselves to go above and beyond in ensuring that our guests expectations are totally met. In your review we noticed that you had a great time and that you had the vacation you dreamed of... More 

Harlow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just got back on 17/07/15. Though a large resort grounds are well kept, spa area very nice but from June to December resort is undergoing some major and minor renovation work adult pool and beach nice but are going to be closed from 1st August 2015 for overall and update. On the whole the staff around the resort are friendly... More 

Was this review helpful? Yes 7
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear John RC Thank you for posting your review following your recent stay with us here at The Grand Palladium Lady Hamilton. I apologise for the inconveniences you seemed to encounter with some of your dining experiences and for not having reached your expectations on this occasion. I will take on board your feedback and pass this onto the heads... More 

Chippenham, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at GPLH 25th June to 9th July and enjoyed every second of our stay. The hotel looks beautiful, the staff are amazingly friendly and helpful, we stayed in villa 34 ground floor room with an amazing ocean view, close to sunset cove where all the water sports and jerk hut are located and coral beach, which is the... More 

Was this review helpful? Yes 15
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Baker61: We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. We do thank you for your feedback and it is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope that... More 

Hotel Review Summarization

What travelers say

  • Sunset Cove(37)
  • Adult pool(30)
  • Very nice(30)
  • Air conditioning(24)
  • Steak house(21)
  • Jerk chicken(21)
  • Sports bar(19)
  • Great time(15)
  • Main pool(15)
  • Rum Punch(11)
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