I spent October 24th-31st at this hotel, which increasingly became a disappointment for me, and I'll relate why. First, their main pool was closed from September 25th and barely/minimally opened on October 30th. I was given no advanced warning by either ORBITZ( with which I booked) or the hotel/resort itself. Strike one. From the check-in and throughout the resort I... more

I have been away all over the south. The Grand Palladium Resort and Spa was spectacular. Forget about the other reviews, about chipping paint, phones not working...... blah, blah, blah. So what. No matter what the problem was the staff at this resort was eager and able to help solve any situation (no problems) big or small. I was here... more

I'll start with the FOOD! The a-la carte restaurants were delicious, we didn't get to try them all but loved that reservations weren't needed. We didn't wait for more than a minute or two at each restaurant for seats. The drinks and food came at a perfect pace. We first tried the Creole restaurant, the next night we had mexican,... more

ANYONE that complains about this resort is nuts! This is one of the nicest resorts we have been to and we travel twice a year. I just returned Oct 31/09 after a week of vacation with my husband and brother/sister in law (ages 45-52). We are pretty choosey people and like to get our monies worth on vacation. As everyone... more

The idea of an all-inclusive resort in Jamaica sounded awesome. However, the reality was less so; the food was either terrible (sports bar, buffet - it had been sitting out for hours) or the queues were horrendous (steak restaurant). Full of fat people who were only there to eat their brains out. The resort is ages away from everything as... more

With all the bad reviews I read I wasn't quite sure what I was getting into. But when I got there I realized some people just like to complain! This place was truly stunning. They are trying hard to get it going and when people finally realize how nice it is you will be paying the big bucks! Yes the... more

I don't know why people would complain about his place. We were there while the main pool was being renovated and still loved it. We were a little disappointed about the pool construction but having the hotel at only 40% capacity made up for the pool not being available. If you want to go to a place where the rooms... more

I traveled with my daughter in July, we stayed for 5 nites and didn't want to leave. Our only complaint was the tiles in the pool. Whoever the contractors were who installed the pools should be sued! It was ridiculous that a resort less than 1 year old had pools in the condition they did. Other than the pools the... more

Service: Poor - Mirrors falling off walls, double booking rooms, kicking you out of a room and not getting you another one for 6 hours Scenery: Great - the views are great.... Food: Below Average. I mean, its a buffet for the most part, but even the restaurants were bland...if you could find one that was open. Pools: Average -... more