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Grand Palladium Lady Hamilton Resort & Spa

4.0 of 5
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Lucea 8800, Jamaica
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Grand Palladium Lady Hamilton Resort & Spa
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Ranked #1 of 3 Hotels in Lucea
A recent review
5 of 5 stars reviewed yesterday
spareribs spareribs
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3,542 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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spareribs
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This 2 week holiday (16th - 30th July) with 2 adults & 2 children (8 & 5 Years) was almost cancelled due the spate of bad reviews and the forethought of renovation work taking place throughout our stay. I have had a fantastic holiday, with no regrets or complaints. I cannot fathom the previous negativity aimed at this hotel and... More 

Was this review helpful? Yes 1
england
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a fantastic holiday staying at the Grand Palladium Lady Hamilton and would definately return there. We were in villa 36 which was perfectly located between sunset cove beach, jerk hut and the main pool and amenities. Even though they are currently in the middle of renovations it did not affect our holiday at all, we... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Partygirl70: Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned in particular those staff who added in making your vacation... More 

Decatur, Georgia, United States
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a great family vacation. The staff was very friendly and professional. The check in process was a nightmare though. There were tons of guest checking in but only 1 person available to handle check in and 1 available to handle check out. That needs to be corrected especially since you have all your clients arrival times. Anyway, the... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Trumondia W: We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. We however regret your encounter at the Front Desk and we assure you that this matter will be dealt with accordingly. We do thank you for your feedback and it is great to know that your expectations... More 

Bishops Stortford, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have just arrived back from Lady Hamilton after a two week holiday. 2 adults and 2 children (16 & 10). Our philosophy is never go back to same place twice as there is so much of the world to see, but this hotel has received a unanimous "Must go back there". I as many had read the negative reviews... More 

Was this review helpful? Yes 11
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Simmon R: Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned in particular those staff who added in making your... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Came on a family vacation with about 10 family members. We stayed for 4 days/3 nights on the Lady Hamilton side. Our check-in rep was excellent. She took good care of us and made sure our needs were met. Now overall the hotel lives up to its name of grand. The spa was pretty good as well but I didn't... More 

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Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have traveled extensively, and have stayed in many resorts in many places, and by far I enjoyed this vacation more than any other I have taken. The resort is beautiful, and well maintained. The food was pretty good, especially compared to the food at other resorts I have stayed at. The room was very clean, and the maid did... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Alyssa O: It is a pleasure reading your reviews about your recent vacation with us here at Grand Palladium Resort and Spa. We pride ourselves to go above and beyond in ensuring that our guests expectations are totally met. In your review we noticed that you had a great time and there were some staff who adds to making... More 

Glasgow, United Kingdom
4 of 5 stars Reviewed 4 days ago NEW

I note with interest the varied reviews regarding this hotel. For our own part we have returned home having had a very good holiday at The Grand Palladium. We have two teenagers and have travelled extensively. We have had more favourable holidays in terms of location (the hotel is too far from the nearest town), modern facilities and amenities. Renovation... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear 16Pollyana: Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned in particular those staff who added in making your vacation... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I decided to take a 2nd honeymoon to the Lady Hamilton in the Middle of July in which we booked through Vacation Express. The deal we received for all-inclusive, 4 nights, airfare (direct flight) was AMAZING! The flight was one of the best I have ever been on (XTRA Airways) - friendliest flight staff ever! Now back... More 

Was this review helpful? Yes 5
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Hooper 10: We appreciate your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. We do thank you for your feedback and it is great to know that your expectations were met and that you enjoyed the overall vacation including the meals and all that we had to offer. We hope... More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Grand Palladium is by far the best holiday that I have experienced. I was there for my mum and dads weeding and we spent two weeks here. We had the honeymoon sweet which was so luxurious, everything was perfect! The choice of food was amazing, there was something different that you could eat each night, the best restaurant was definitely... More 

Was this review helpful? Yes 4
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Laurencoyle97: Thank you for sharing your feedback regarding your recent vacation with us. We are happy to know that you had a great time while you were here. We have acknowledged your comments regarding your entire stay and we will share with our team all that you have mentioned in particular those staff who added in making your vacation... More 

Glasgow, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here as a young couple for 2 weeks. Although this is marketed as a 5 star I would say it is not up to that standard but then that is reflected in the price compared to other 5 stars. Food Found this to be good, particularly the Mexican and steak house. The others were good but nothing amazing. The... More 

Was this review helpful? Yes 3
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Lauren F: It is a pleasure reading your reviews about your recent vacation with us here at Grand Palladium Resort and Spa. We pride ourselves to go above and beyond in ensuring that our guests expectations are totally met. However, if your experience was otherwise we sincerely apologize. In your review we noticed that you had a great time... More 

Hotel Review Summarization

What travelers say

  • Sunset Cove(37)
  • Adult pool(30)
  • Very nice(30)
  • Air conditioning(24)
  • Steak house(21)
  • Jerk chicken(21)
  • Sports bar(19)
  • Great time(15)
  • Main pool(15)
  • Rum Punch(11)
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Bathroom (70)
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Dining (184)
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Dining (9)
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Hotel & grounds (6)
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