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Grand Palladium Lady Hamilton Resort & Spa

4.0 of 5
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Lucea 8800, Jamaica
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Grand Palladium Lady Hamilton Resort & Spa
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Ranked #1 of 3 Hotels in Lucea
A recent review
5 of 5 stars reviewed 2 days ago
Vorhang Tampa, Florida
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3,482 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I thought vacation here was going to be a flop since we encountered nothing but trouble the first 3 days. When the ceiling in the room started leaking from the people above - bathtub - it was the icing on the cake after other mishaps and management finally decided to move us. They upgraded our room to a magnificent ocean... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Vorhang: It is a pleasure reading your reviews about your recent vacation with us here at Grand Palladium Resort and Spa. We pride ourselves to go above and beyond in ensuring that our guests expectations are totally met. In your review we noticed that you had a great time and we are even more happy that we were able... More 

Liverpool, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent two weeks here in March 2015 and it was amazing. Having loved the Grand Palladium in Mexico this felt like an obvious choice. Lady Hamilton side has the nicer hotel rooms, however beware some of the hotel blocks on both sides are quite a fair walk away - however there are shuttle buses if you don't want to... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Natasha P: We have received your feedback regarding your recent vacation and was extremely delighted to know that you had a wonderful time. We do appreciate your feedback and it is great to know that your expectations were met and that you enjoyed the overall vacation including the meals that was served and your outside excursions. We will share... More 

Portsmouth, United Kingdom
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here at the end of May / beginning of June 2015. It is a beautiful hotel with dozens of restaurants, which serve amazing food. The Italian and steakhouse are particularly good and we loved the Mexican as well. Also make sure you try out the jerk hut - it's hot but the most delicious jerk chicken! The beaches... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear SophieDewing: Thank you for taking the time to share your comments regarding your recent vacation with us. We are happy to know that you had a great time while you were here with us. We have acknowledged you comments regarding your entire stay and we will share with our team all that you have mentioned. We thank you for... More 

Santiago, Chile
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is our third trip to Jamaica. However, in this occassion it was disapointed because of the hotel experience. Normally we try to choose a 5 star hotel, but this hotel is only 3 1/2 for us. The hotel facilities are pretty good as the photographs in the webpage. The bad experience is related with (i) the quality of the... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW

My husband and I spent 7 days at Grand Palladium Lady Hamilton, June 6 thru 13. We were warmly welcomed at the front desk by Mr James, but it was downhill after that. First off this place was misrepresennted as a hotel, it should have been classified as villas because it is a group of buildings located across the grounds.... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Pat F Thank you very much for your feedback and impressions following your recent holiday at our resort. Firstly I apologise for your unsatisfactory experience and regret that we were unable to meet your expectations on this occasion. We take fully on board your comments as we do with all feedback, in order to tailor our services and product... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Before starting this review I read some of the other comments and have to agree with the overall opinion that it is a great resort, however some of the negative comments certainly struck a chord also. We had a great holiday, the rooms we had were spacious, reasonably clean and well maintained. The male staff are fantastic, very energetic, enthusiastic... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Had a good time. Our room in the 26 building was clean and well stocked with water and drinks. Nothing fancy, but nice enough. Food was So-So. Buffet were the best with ample selection and long hours. The specialty dining was fair at best. Mexican was good. The steakhouse had a nice salad bar but those steaks looked like roadkill.... More 

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Ron K: We have received your feedback regarding your recent vacation and were happy to know that you had a great time. We do apologize for any inconvenience caused and regret that you overall experience was not completely met. We do appreciate your feedback as this is one of the many ways we grow and improve our product and... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was married at this hotel on the 11th July 2014 and I must say it was the best day of my life!. We arrived on the 3rd July (with a party of 60+ guests) to a wonderful warm JA welcome with complimentary drinks on arrival. The staff were very friendly and made us feel extremely special. The rooms were... More 

Was this review helpful? Yes 1
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Yas M: Thank you for taking the time to share your comments regarding your recent vacation with us. We are happy to know that you had a great time while you were here with us and that our wedding team did a great job allowing you fun and lasting memories. We have acknowledged you comments regarding your entire stay... More 

Ipswich, United Kingdom
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is 2 hotels in one (shared with Grand Palladium). So the grounds are quite extensive. We heard there was some Renovation work going on .,and this was the case Hotel group sent map of areas ,so we could chose Villa (First Choice did not inform us. ) Best Villa choice numbers 26,27,28 or 11,12 ,these are close to... More 

Was this review helpful? Yes 2
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Bazang: We have received your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. We do appreciate your feedback and it is great to know that your expectations were met and that you enjoyed the overall vacation including the meals that was served. We hope that on your next vacation Grand... More 

liverpool
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First we was greeted with a welcome drink. The check in was quick. The suite was large with a king size bed, large bathroom, the maid service was excellent, always quick and the room was cleaned efficiently, loved the al a carte restaurants, my favourites were the Asian and the Italian, recommend the fettuccine and the spicy tuna sushi, I... More 

Was this review helpful? Yes
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Lisa2002805: We have received your feedback regarding your recent vacation and were extremely delighted to know that you had a wonderful time. However, we were appalled to learn of the situation with your boyfriend and we sincerely regret this mishap and that he makes full recovery. We do appreciate your feedback and it is great to know that your... More 

Hotel Review Summarization

What travelers say

  • Sunset Cove(37)
  • Adult pool(30)
  • Very nice(30)
  • Air conditioning(24)
  • Steak house(21)
  • Jerk chicken(21)
  • Sports bar(19)
  • Great time(15)
  • Main pool(15)
  • Rum Punch(11)
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Pool/beach area (940)
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Dining (184)
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Bathroom (70)
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Family/play areas (26)
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Other (958)

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Dining (9)
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Hotel & grounds (6)
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Business center/function rooms (2)
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View from room (3)
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Pool/beach area (5)
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Room/suite (2)
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Other (7)
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