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All 4 Boqueron hotels

Aquarius Vacation Club

3.0 of 5 Hotel   |   Carretera 101, Acceso Balneario Km 18, Boqueron 00622, Puerto Rico
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Aquarius Vacation Club
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Ranked #1 of 4 Hotels in Boqueron
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Samantha L Lady Lake, Florida
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188 reviews from our community

Traveler rating
    80
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    33
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60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lady Lake, Florida
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

A quick review-it is a beautiful hotel. Not luxurious but pretty enough. The swimming pool area had an area for the kids to play, a 2 foot pool, and a 3'6" pool (nothing big and not deep). No biggie. But, the biggest issues were with staff. Some were nice and some were flat out rude. This is not Mexico...their hospitality... More

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Bethlehem, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay there earlier this month. Our unit was clean and comfortable. It was a section of the island we hadn't explored yet. The views of the sunset from our room were spectacular! Kudos to the entire staff there from the front desk, housekeeping, pool area, to the restaurant. Always helpful, accommodating and pleasant. The small neighborhood near... More

Was this review helpful? Yes 1
ThelmaTorres77, Gerente at Aquarius Vacation Club, responded to this review

Dear Guest Thanks for your wonderful review. We hope to see you again soon. Cordially, Thelma Torres, MBA General Manager More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We had a good easy check-in and front desk lady Me. Luciano was very helpful. She would take care of any of our needs several times we called front desk. Pool restaurant staff were very nice and serve us very well. Hotel rooms got maintenance work and paint. Overall we had no complaints during this year stay.

Was this review helpful? Yes 1
ThelmaTorres77, Gerente at Aquarius Vacation Club, responded to this review

Dear Guest Thanks for your wonderful review about our Resort. We hope to see you again soon. Cordially, Thelma Torres, MBA General Manager More

Alpharetta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I had a nice experience at this resort. Madeline at the front desk was wonderful and gave us a beautiful view of the ocean, lagoon and mountains, I had emailed them before we came that it was our anniversary and would appreciate a nice view if possible. We were using our friends time share so we had... More

Was this review helpful? Yes 2
ThelmaTorres77, Gerente at Aquarius Vacation Club, responded to this review

Dear Guest Thanks for taking the time to review our Resort. It is very pleasant to hear that you enjoyed your vacations with us. Thanks for your understanding on the Aqua play maintenance and we would like to serve your vacations needs again in a near future. Cordially, Thelma Torres, MBA General Manager More

San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have vacationed in Puerto Rico. The first time we stayed in San Juan. We loved the west side. The Aquarius Vacation Club was fantastic. We had a 2 bedroom condo overlooking the ocean. The unit was clean and well furnished. Beds were ok, better than most. The desk employees were friendly and courteous. The... More

Was this review helpful? Yes 2
ThelmaTorres77, Gerente at Aquarius Vacation Club, responded to this review

Dear Guest Thanks for taking the time to review our Resort. It is very pleasant to hear that you enjoyed your vacations with us. We hope to have your visit again in a near future. Cordially, Thelma Torres, MBA General Manager More

Sacramento, California
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Monday, Sept, 1, 2014: I contacted the resort prior to our arrival to request a Ocean View. I spoke to the lady at the desk by the name of Karla who informed me that I should arrive on our scheduled day at approximately 3:00pm in order to possibly receive an Ocean View. I was advised by Karla that it would... More

Was this review helpful? Yes 2
ThelmaTorres77, Gerente at Aquarius Vacation Club, responded to this review

Dear Guest: I apologize one more time for your inconvenience. Hotels usually specify a check-in time after which they expect guests to check-in. Our hotel check in time is 4:00pm. The day you checked in was the re-opening day after our annually cleaning week and unfortunately we could not open before 4:00pm. Other regular days we allow guest to check... More

Bronx, New York, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I went to this place July 2013. The place is located at the end of this gated community that is has other resorts/living areas.The beach was ok. It is somewhat small and the pools are accessible to the vacation club and the hotel next to it. We were in the 1st floor. Upon coming to room, the key access card... More

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ThelmaTorres77, Gerente at Aquarius Vacation Club, responded to this review

Dear Guest I like to invite you to come back to our Resort. We used to make an annual cleaning and area maintenance every year during one week, we closed our Resort for a week in order to make all the repairs and give a very deep cleaning to our rooms. After your stay during July 2013 we had done... More

1 review
1 of 5 stars Reviewed August 25, 2014

The service here is horrible!! I asked the man at the lobby desk and his response was " I don't know I come from the restaurant". There is no wifi in any of the rooms you have to go to the lobby or game room for service. There are no premium T.V. channels for those lazy nights. There is a... More

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ThelmaTorres77, Gerente at Aquarius Vacation Club, responded to this review

Dear Guest I am sorry your stay was not what you expected but here are some issues to considered: Last week we finished the installation of the modems on our 88 rooms and we do have internet service at the whole property. Most of our employees who have to deal with our guests speak english. If someone got hurt our... More

Pasadena, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 29, 2014

We have been staying here for years but afraid this was the last. Reserved a room over 6 weeks ago but did not get it. The rooms have the 70's look. Faucets leaked, fridge needed defrosting and the parking situation was awful. No restaurants nearby Staff was very unfriendly. Sorry could be so much better, since they have the perfect... More

Was this review helpful? Yes 2
ThelmaTorres77, Director Comercial at Aquarius Vacation Club, responded to this review

Good Morning I’m concerned about your description of our hotel and I will like to verify that your stay was with Aquarius Vacation Club. We opened on 2006. Our room decoration is based on 2000 tendencies not the 70's. We have several Restaurants near the property at Boquerón Poblado which is very accessible by our property, no more than 3... More

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 5, 2014

Living in the north we typically stay at Hiltons or Marriots. This place is very quaint located next to the beach and very close to amazing nightlife. For a local resort you can't go wrong. A family resort with kids all over the place. Not a problem, but know what you're getting in to. The rooms are clean and comfortable.... More

Was this review helpful? Yes 4
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Additional Information about Aquarius Vacation Club

Address: Carretera 101, Acceso Balneario Km 18, Boqueron 00622, Puerto Rico
Location: Caribbean > Puerto Rico > Boqueron
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aquarius Vacation Club 3*
Number of rooms: 88
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Also Known As:
Aquarius Vacation Club Hotel Boqueron
Aquarius Vacation Hotel

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