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Veranda High Resort Chiang Mai - MGallery Collection

Certificate of Excellence
192 Moo 2 | Banpong, Hang Dong 50230, Thailand
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Veranda High Resort Chiang Mai - MGallery Collection
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87%
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KEY AMENITIES
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
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Veranda High Resort Chiang Mai - MGallery Collection
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    518 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (92)
    Date | Rating
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      (518)
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      (140)
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    Level Contributor
    13 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed yesterday NEW

    The Veranda High Resort was a perfect respite from bustling Chiang Mai up in the foothills outside the city. It oozed zen-like calmness from the rooms to the walkways,the reception area and the infinity pool overlooking the highlands. We were also delighted by the outdoor on site restaurant at the end of a busy day sightseeing.

    Was this review helpful? Yes
    2 reviews
    3 of 5 stars Reviewed yesterday NEW

    Had the valley deluxe type of room, which is sort of a misconception. Using the bath turns the middle of the bedroom into a small pond. The shower has only cold water and there are no suspenders to hang the used towels. Food in the resort is severely overpriced. For a (Thai) beer at the pool bar they charge a... More 

    Was this review helpful? Yes
    Edinburgh, United Kingdom
    2 reviews
    4 of 5 stars Reviewed yesterday NEW

    Our Pavilion Package included: - breakfast throughout our stay - 60 minutes Spa Treatment for 2 persons at Veranda Spa - Thai set dinner one meal for 2 persons at Rabiang Cha (one time/Package) - Round trip Airport Transfer. We were picked up at the airport with no complications at all, we saw the sign very clearly. At the hotel,... More 

    Was this review helpful? Yes
    Kuching
    Level Contributor
    9 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 days ago NEW

    A wondrous environment and this is a place you want to go for a peaceful and total relaxation retreat. It is like a world of its own filled with lots of trees and lots of butterflies and dragonflies around you all day long. Cicadas sings with synchronicity with nature during dusk and ends with frogs croaking into the night. Room... More 

    Was this review helpful? Yes
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 5 days ago NEW

    I saw reviews online and i decided to go for my anniversary I was happy there the view is great Atmosphere is nice especially the swimming pool I will definitely go back there if i get a chance Chiang Mai is a cute town i recommend the trip to chiang mai and a couple days at this hotel

    Was this review helpful? Yes
    VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

    Dear Maynie K, thank you for making Veranda Resort and Spa your hotel of choice while visiting Chiang Mai in the north of Thailand. Thank you for composing your encouraging feedback. I am happy to read, that you liked the view from our infinity pool on the fourth floor overlooking the green hills and chedi from our local village temple.... More 

    2 reviews
    1 of 5 stars Reviewed 6 days ago NEW

    We stayed for 2 nights,the electricity power cut every night,not to mention that the room is always full of moldy smell. The front door said one night is because all the area there is power cut,another night is because the tree fell down and break the cable.....the hotel is so high class but don't have their own electric generator? Anyway,it... More 

    Was this review helpful? Yes
    VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

    Dear redcrusades1, we appreciate and value all guest feedback, constructive criticism and obviously you have reason to complain and share your disappointment with us and the travel community here on Trip Advisor. I understand your frustration about the power cut and the inconvenience you had to suffer from during your stay. Currently we are in the rainy season and unfortunately... More 

    malaysia
    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 1 week ago

    I been staying at this resort for 3 nights ( 5/7/15 to 8/7/15 ). Recently found that my loyalty point was not credit to my accor statement. Send a email though the membership and request me to reply with a receipt. As i remember that i as check out early morning and maybe forgot to take the invoice. Therefore i... More 

    Was this review helpful? Yes
    VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

    Dear erictan26, we appreciate and value your constructive and well balanced feedback and thank you for composing some lines of feedback. While we liked reading that you overall enjoyed a memorable and good stay with us, I am sorry to read that you are not satisfied at all with our after sales service in terms of crediting points. Sending two... More 

    Level Contributor
    3 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 1 week ago

    My wife and I had a pretty good experience after spending three nights at the resort. The view of the lobby is stunning, so did the swimming pool. We were assigned with room 201. The room is really spacious with an amazing view. The spa at this hotel is one of the best I've had in Thailand. However, the choice... More 

    Was this review helpful? Yes
    VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

    Dear Louis T, thanking you for composing some genuine and constructive lines of feedback and praise regarding your most recent stay in our High Resort. We enjoyed reading that your time was joyful and awesome and that you like the room we had assigned for your stay. While we try to offer a little bit of everything for everybody in... More 

    Sydney
    Level Contributor
    45 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 33 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Came here with a few friends for a day out of the city and a swim in the infinity pool. Yes there is a charge to you use the pool and facilities for the day but worth the cost for a day of relaxation. Resort itself looked lovely set into the hills and I now have it on my list... More 

    Was this review helpful? Yes 1
    VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

    Dear diinaus, thank you for visiting us and spending time at our infinity pool overlooking the hills, lush gardens and the chedi of the local temple, Wat Ban Pong (Wat Aranyawiwake). It is nice to learn that you had a memorable and relaxing time. Please visit us again, if you have some free time. Kind regards, -Maximilian Freyaldenhoven Executive Assistant... More 

    2 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 1 week ago

    Veranda was truly a gem! Serenity and peace comes to mind when staying here. Breakfast buffet had many choices and was delicious! Truly enjoyed our stay here. The pool was refreshing and the surroundings were so elegant. I would definitely stay here again.

    Was this review helpful? Yes 2
    VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

    Dear Susan C, short and straight to the point. Thank you very much for reviewing your recent stay and leave a positive and encouraging comment here on Trip Advisor. Being considered a gem makes us proud and feel special. We enjoyed reading that you enjoyed the serenity and peace, our breakfast choices and the infinity pool. We hope you are... More 

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