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Veranda High Resort Chiang Mai - MGallery Collection

5.0 of 5 192 Moo 2 | Banpong, Hang Dong 50230, Thailand
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Certificate of Excellence 2014
Veranda High Resort Chiang Mai - MGallery Collection
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Veranda High Resort Chiang Mai - MGallery Collection
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395 reviews from our community

Traveler rating
    213
    134
    35
    8
    5
See reviews for
91
173
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
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    (395)
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    (87)
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    (111)
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    (86)
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New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Pros: Nice quiet location only 30 mins from town Large complex Villas are good size with everything you need Food is good....service ok to slow Cons: Rooms need a deep clean...in our room stain on lamp shades, grubby curtains, chewing gum under sofa cushion, some strange food remnants on outside lamps that I cleaned myself, to name a few. Resort... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It has been 3 years that I always stayed here whenever I'm in Chiangmai. Believe me, the location is not city center, it takes 15 minutes drive, but what U experienced here is really great. Zen, Lanna culture, the nature, surrounded by the mountains, great Lanna Thai hospitality and the huge room! I tried different rooms and it's always has... More 

Was this review helpful? Yes
VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Dear Jun M, thank you very much for taken the time to compose this encouraging, positive and heartwarming review here on Trip Advisor. All of us enjoyed reading it this morning and it was a pleasure and delight to have you and your family staying with us last week. It is always a fine and special compliment for us, if... More 

Gold Coast
Contributor
17 reviews 17 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the moment we were picked up from the airport we were made to feel relaxed and comfortable. This was extended through our entire stay at the resort. The grounds are immaculate and the staff are ever present yet do not encroach on your time here. My favorite part of the place is the view from the restaurant and infinity... More 

Was this review helpful? Yes
VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Dear Dan B, warm greetings from Veranda Resort and Spa, Chiang Mai's High Resort in the hills of Hang Dong district. I appreciate your heart warming comments and feedback here on tripadvisor and we all enjoyed reading it this morning. Especially we are excited to hear, that you enjoyed the service from our staff from the moment you were picked... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were there for 4 days and the experience was awesome! The service from the staff were fantastic. They were polite and willing to help their customers. They gave us good tips about getting around the sat night market. The morning and night temperature were super cooling ! The room was big. Will definitely go back there to stay if... More 

Was this review helpful? Yes
VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Dear Jeslyn A, we are always thankful and appreciate guest feedback and -comments. But comments like yours make us especially proud and grateful. Learning that your stay and the service you have received was fantastic and awesome is much appreciated. I will share your positive and encouraging feedback with the entire team. I am sure it will serve as an... More 

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Try a night at the Veranda High Resort! Nice entrance, beautiful set up, room either facing mountain, pond or beautiful landscaping! 1 restaurant serving breakfast and lunch, the other one only serving dinner. Choice a room with indoor pool And facing the mountain would be ideal. Am enjoying the view as well as the quiet atmosphere. Just love it!

Was this review helpful? Yes
VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Dear chewhong2014, the entire team of Veranda Resort and Spa would like to thank you for your positive and supportive feedback here on tripadvisor related to your most recent stay with us. We appreciate you taken the time to compose your wonderful review and share your fantastic experience in our resort with us and the online travel community. I am... More 

singapore
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked with full anticipation due to positive comments but was a little disappointed. Location - cannot complain as from the start, i know its not very conveniently located based on reviews. But the management should consider changing their shuttle service timing. Putting 2 time slot for return sector as picking up at 10 and leaving at 2pm is really... More 

Was this review helpful? Yes
VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Dear kiki n, please allow me to start my reply with thanking you for staying with us during your recent visit to the Chaing Mai region and also for taken the time to compose a constructive and well balanced feedback sharing your feeling, thoughts and experiences with us and the Trip Advisor community. We always appreciate guest feedback, since we... More 

JHB
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are want a relaxing place, go for it. Food - We consider their breakfast are good for a local chain resort, reasonable combination of Thai and Western. They serve pretty good Mojito by the poolside, do enjoy their happy hours one for one free from 4-6pm. Be prepared for slow service during lunch, even though its no crowd,... More 

Was this review helpful? Yes
VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Dear AliceLLM, first of all let me thank you for your most recent stay with us here at Veranda High Resort and Spa and for taken the time to compose a well balanced and constructive feedback here on Trip Advisor. It is with such genuine comments that help us to better understand the needs of our discerning guests and to... More 

Hong Kong Region, China
1 review
3 of 5 stars Reviewed 2 weeks ago

My second visit. Generally ok I feel the staff are a bit cold in the second visit. The staff were more friendly in my first visit (low season - July 2012) than this visit (high season - Nov 2014). But is still acceptable. I accidentially broke a small vase of shampoo or shower gel, and they charged me 350Baht for... More 

Was this review helpful? Yes
VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Dear LI N, I would like to thank you for choosing to stay with us at Veranda Chiang mai again this month and appreciate your genuine and constructive feedback. I shared your feedback with the department heads and we all agree, that friendliness is one of the key attributes and essentials in providing outstanding customer service. Please accept my apologies,... More 

Pattaya, Chon Buri, Thailand
Contributor
17 reviews 17 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I guess that the hotel should be nice and perfect place to spend a time in this hotel. Because I looked at T.V and read in the magazine that they have described very good place. When I come to there I found that the room very simply,the service is quite good. The view is not stunning.Furthermore,when I drove to the... More 

Was this review helpful? Yes
VerandaChaingMai, Manager at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Dear Phanom J, thank you very much for staying with us and we appreciate you taken the time to publish a review on Trip Advisor. Thank you for sharing your experience with us and the travel community. I am sorry to read that you had difficulties finding us. After reading your feedback I drove by myself and checked the signage.... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We attended for a friends wedding. Whilst waiting for the ceremony to start, we ordered a drink. It took 20 minutes for us to be told no drinks were available in the lobby. Then we were sent to the (closed) swimming pool bar. We finally found the hotel restaurant, and waited another 15 minutes for service. After the wedding it... More 

Was this review helpful? Yes 1
VerandaChaingMai, Management Team at Veranda High Resort Chiang Mai - MGallery Collection, responded to this review

Thank you very much for your comments and suggestions, we will focus on the advice given. Again, thank you for your valuable feedback to improve our services and facilities as complete satisfaction is our goal of Veranda Chiang Mai - The High Resort. We look forward to welcoming you back to Veranda Chiang Mai - The High Resort during your... More 

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Additional Information about Veranda High Resort Chiang Mai - MGallery Collection

Address: 192 Moo 2 | Banpong, Hang Dong 50230, Thailand
Location: Thailand > Chiang Mai Province > Hang Dong
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Veranda High Resort Chiang Mai - MGallery Collection 5*
Number of rooms: 72
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Also Known As:
Veranda High Resort Chiang Mai Hotel Hang Dong
Veranda High Resort Chiang Mai - MGallery Collection Chiang Mai Province, Thailand - Hang Dong

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