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Sun Palace Albir & Spa

C / Hercules 1, 03581 El Albir, L'Alfas del Pi, Spain
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Sun Palace Albir & Spa
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Sun Palace Albir & Spa
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291 reviews from our community

Traveler rating
    72
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    73
    33
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53
150
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4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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scotland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel offers great value for money, food and facilities are great. Only downside is that it is about 3/4 of away up a steep hill. On the downside to this trip we booked a shuttle transfer with shuttle Direct and they where an absolute disgrace, firstly they kept the bus load of over 50 people waiting for over 2hrs... More 

Was this review helpful? Yes 2
Gosport, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Whilst breakfast was satisfactory, the standard of food served at the evening meal was very poor with only the cheapest cuts of fatty & gristly meat used and limited selections of accompanying vegetables, etc. There was no option for free water or other drinks at dinner, nor was tea / coffee available afterwards unless paid for in the bar -... More 

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Kelso, United Kingdom
Top Contributor
55 reviews 55 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed February 19, 2015

We fancied some Winter sun so went to this hotel for a 10 day A1 deal. The food was appalling throughout being served up on large trays in the restaurant on a buffet basis. Guests helped themselves but the food was barely warm and poor quality and i'm including breakfast, lunch and dinner! The restaurant staff were generally bored, unhappy... More 

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Wemyss Bay, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2015

We booked a two night break at this hotel in November. The room was spacious and clean and had beautiful views over the bay towards Altea from the balcony...Just the place to enjoy the bottle of cava and chocolates included in the offer! We were unable to get the TV to work but someone came along and the problem was... More 

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Alicante Province, Spain
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2015

i have stayed at this hotel on a few occasions in the winter and have had family stay. Nice big rooms and clean with a nice view of the pool. The spa is average but for the price we payed acceptable. Nice bar on the top. Didn't eat there so can't review the food.

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Alicante, Comunidad Valenciana, Spain
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 1, 2015

We stayed here with the Imserso Spanish pensioners. The staff at reception, in the dining room and on the room cleaning side were all pleasant & friendly. The room was clean and spacious and the TV had BBC1 and 2 ( to catch up on English Christmas prorammes). There was plenty of entertainment throughout the day and evening. On road... More 

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Kirkcaldy, United Kingdom
Contributor
15 reviews 15 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 5, 2014

We spent a wonderful week in this hotel to celebrate our Ruby Wedding.From the moment we arrived the staff could not have been more helpful.We had a sea view room with views from the balcony to die for.We looked all up the coast to Calpe.Our room was spacious and very clean with the largest double bed we've seen.All the staff... More 

Was this review helpful? Yes 2
Isle of Man, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 8, 2014

Arrived at this hotel, which could have been anywhere in the world, not one iota of Spanish character! a towering edifice of concrete, chrome and magnolia - characterless & souless. The room was basic with no identity. cotton throws had seen better days and the worst bed..... TIP fold the duvet from the wardrobe in half and place on mattress... More 

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Sergio C, Director de Relaciones Públicas at Sun Palace Albir & Spa, responded to this review

Estimated JanetteIsleofMan: Do not know if it was the wrong hotel description. The hotel description that tells us is not reality, since our hotel only has 5 plants located in a perfect place for rest and relaxation residential area. The rule in our buffet, cook two fish dishes, two meats, one hot and one legume vegetables, apart from the four... More 

Isle of Man, UK
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 3, 2014

Nice hotel positioned in a quiet area close to town. Pool lovely and clean as are the rooms. The main problem was the staff who were generally rather lackluster in their attitude towards the English. Being close to Benidorm has probably tainted their attitude towards the Brits but we're not all like that. One evening we arrived back at 1am... More 

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Sergio C, Director de Relaciones Públicas at Sun Palace Albir & Spa, responded to this review

Estimated Manxman_IoM: Thanks for your opinion. The opinions of our customers are very important to us because they help us to improve our services. A greeting. More 

Essex
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 30, 2014

Had 2 nights B&B till we moved on, couldn't fault the service or food. View from the room was stunning (ask for a sea view) and the rooms were well equipped and comfortable. The walk to and from is a bit steep but not impossible but you are well situated for Albir centre which has an excellent mix of bars... More 

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