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Fuerteventura Princess Hotel

Gran Canaria, 13 (Urb. Butihondo), 35626 Pajara, Fuerteventura, Spain
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Fuerteventura Princess Hotel
Best prices for: 1 room 1 guest
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Ranked #24 of 76 Hotels in Pajara
A recent review
3 of 5 stars reviewed 2 days ago
david s Northamptonshire, United Kingdom
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977 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northamptonshire, United Kingdom
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife and I have used this hotel a number of times and have always been happy with it. Howerver, this time, we were very disappointed. Clearly the hotel is in transition from a Thomson Platinum to something much more down-market. Cleanliness, food and entertainment were all 'ok' but customer service was lacking in many area's. Too few staff, many... More 

Was this review helpful? Yes 15
Bristol, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a week at this hotel. I booked with Thomson so didn't have the option of booking Escencia. I met a German couple who were in this part of the hotel and there was no real difference. They had a coffee machine and playstation in their room but that was the only difference I found. Food in the... More 

Was this review helpful? Yes 4
DireccionFTV, Director de Relaciones con Clientes at Fuerteventura Princess Hotel, responded to this review

Dear guest, Thank you for choosing our hotel Fuerteventura Princess for your vacation and for taking the time to share your experience. Our clients’ opinions are the key to improvement that we need to be able to offer an excellent service. Your evaluation is of special importance to us and your recommendation of our property is encouraging our Management and... More 

Bridport, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Got to our hotel at midnight after an hour on the bus from airport based on other all inclusive hotel we have stayed in we was not expecting the welcome we got . The staff was very pleasant and helpful and once booked in sent us to the closed restaurant were they kept it open just for six of us... More 

Was this review helpful? Yes 1
DireccionFTV, Director de Relaciones con Clientes at Fuerteventura Princess Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, RRPP Hotel Fuerteventura Princess More 

cornwall
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

If you want to relax and chill out, Go for this hotel Plenty of room and sun beds to relax . Very Friendly Staff Food average but plenty of it. Hotel close to beach via back gate. Jandia a Taxi ride away if you want shops on holiday, I Don't !!!

Was this review helpful? Yes 1
DireccionFTV, Director de Relaciones Públicas at Fuerteventura Princess Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, RRPP Hotel Fuerteventura Princess More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

This would have been a great hotel 6 years ago, its tired and dated now in fact bits were falling off (skirting board in the main restaurant) and door handles to rooms. Food was consistently bad, bacon so hard it could not be chewed, one morning we went for a late breakfast and no bacon so I asked for some... More 

Was this review helpful? Yes
Leicester, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I want to make something clear with this review, there are two parts to this hotel, the Princess Hotel, and there's Escencia, which is within the grounds of the Princess Hotel, you pay extra for the Escencia, if you stay in the Princess Hotel you can not use any of the facilities within Escensia. We stayed in the Escensia part... More 

Was this review helpful? Yes 2
DireccionFTV, Director de Relaciones con Clientes at Fuerteventura Princess Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel Esencia de Fuerteventura for your vacation and for taking the time to share your experience. We really appreciate your comment about our new area "Esencia" and we are glad that you enjoyed your stay. However, we would like to apologise for the inconvenience you had at your arrival day and for the... More 

Switzerland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

the Hotel was an very excellent one. But now they have a french animation team which brings the level down to suburban Paris !!!! As long as they have this team. I cannot recommend this Hotel to anyone with style. If you like to be convinced of techno bum bum bum.... Than you're ok here. For the rest of us.... More 

Was this review helpful? Yes 11
DireccionFTV, Director de Relaciones Públicas at Fuerteventura Princess Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel Fuerteventura Princess for your vacation and for taking the time to share your experience. We were of course most concerned to read your review about your disappointments and the bad experience you had with the animation of our club Look Voyages while staying at our hotel. We always try our very best... More 

Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a rather bad start - given a room on the ground floor which we disliked, we up graded -to a similar room but on a higher level within a more luxurious part of the hotel - Esencia.This gave us very high quality peace and quiet, a very exclusive restaurant for lunch and a 'Chill out bar'. The best about... More 

Was this review helpful? Yes 3
DireccionFTV, Director de Relaciones Públicas at Fuerteventura Princess Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel Esencia de Fuerteventura! We really appreciate your comment about our new area and we are glad that you enjoyed your stay. We would like to thank you also for your comment about one of the member of our staff. We already past your comment to the management and we... More 

Barton upon Humber, England, United Kingdom
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my second stay in this hotel, I was visiting the hotel on my own, I arrived at the hotel late due to a delay on the flight, I was pleased to see that there was a meal provided for late comers. The check in was very quick and efficient. I was allocated a room with a sea view... More 

Was this review helpful? Yes 9
DireccionFTV, Director de Relaciones Públicas at Fuerteventura Princess Hotel, responded to this review

Dear Guest, Thank you for choosing our Hotel Fuerteventura Princess for your vacation and for taking the time to share your experience. We are very concerned to read your review about your disappointments of our service and would like to apologise for any inconvenience you had with our cleaning service and housekeeping during your stay. We will make sure the... More 

Manchester, United Kingdom
2 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visited Princess hotel 15th April - 22nd. I have been here 5 times now and nothing has changed since the first time that i have noticed. I am a very fussy person so i think i would notice. There is a lot of bad reviews slating this hotel well let me tell you... Club Lookea do not play loud... More 

Was this review helpful? Yes 15
DireccionFTV, Director de Relaciones con Clientes at Fuerteventura Princess Hotel, responded to this review

Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your evaluation is of special importance to us and your recommendation of our property is encouraging our Management and staff who ensure that your vacation is relaxing. We would like to thank you also for your constructive comment about our animation.... More 

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