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Adagio Aparthotel Val d'Europe

3.0 of 5
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42 cours du Danube, 77706 Serris, Marne-la-Vallee, France
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1 room 1 guest
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1,215 Reviews from our TripAdvisor Community

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Traveler rating
    219
    504
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    111
    99
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959
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1215)
  • Mar-May only
    (284)
  • Jun-Aug only
    (438)
  • Sep-Nov only
    (285)
  • Dec-Feb only
    (208)
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Grimsby, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Just returned back from France and in need of some home luxury, stayed at this hotel for a week , the only good thing about the place is it looks good on the outside and reception staff are friendly We stayed in room 66 there was a loud buzzing outside some kind of electrical unit 24/7 loud buzzing, then there... More 

Was this review helpful? Yes 1
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with our technical manager and our housekeeper in order to improve the quality of the service we provide. We... More 

Travelers are raving about these Serris hotels

Somerset
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The only thing that is positive is the location for Disney and shops, (this also means that it is a noisy location too). The staff are SO rude. Left outside the gates for 10 minutes trying to get in with the code and no answer from reception button, I was told that I did not press the right button (I... More 

Was this review helpful? Yes 2
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Thank you for your comment, which has been carefully noted. We would like to apologise for staff problems you mentionned. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels. Your comment has therefore been passed on to the duty manager, who will make every... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Its really well located, near the Disneyland. The apartment has good conditions. The staff its horrible. Very Rude to Us, we asked for a pilow, that was in fault, and it never came. The apartment was never cleaned in the 5 days we were There. The free bus to take us to disney was always full. So wake up earlier... More 

Was this review helpful? Yes 3
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Thank you for your comment, which has been carefully noted. We would like to apologise for the staff probles you mentionned. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels. Your comment has therefore been passed on to the duty manager, who will make... More 

Isle of Wight, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 4 nights while we went to Disney and Paris, booking was for a one bedroom apartment with two sofa beds and a double bed. I booked and then read reviews which led me to think this hotel was shoddy and very basic and I did wonder what we were going to get. Easy to find as right next... More 

Was this review helpful? Yes 3
Perth, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights in a family room with 1 other adult and 2 children (under 8) while visiting Disneyland Paris. Staff speak limited English at the front desk, with other staff speaking very little to no English especially in the hotel restaurant. The room was clean on arrival, however the room was not serviced during our stay so... More 

Was this review helpful? Yes 2
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were very happy to read that your stay with us lived up to your expectations. We hope to have the pleasure of seeing you again soon. Kind regards, More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is in the perfect location for shops restaurants an Disney . Free bus to Disney . Free parking . Hotel nice an clean . Staff helpful and friendly . I have 3 children so 5 of us in total . Room was far to small only 1 bedroom an 2 sofas in living room area . Not what it... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Been in this hotel twice (July 2013 - which during renovation at the pool area & July 2015) and We enjoyed our stay. You can cook / prepare your own food inside your room or eat in the Hotel's Buffet or go out in the nearby mall. Location is great - near the mall & Bus stop going to Disneyland.... More 

Was this review helpful? Yes
Massimo D, Responsable réception at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were very happy to read that your stay with us lived up to your expectations. We hope to have the pleasure of seeing you again soon. Kind regards, More 

Solihull
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed as a family of 5 at the end of July for a week. We had a fantastic time from start to finish, all staff that we encountered at the hotel were lovely. Our issue not with the hotel but our travel company was that we had to pay for parking at the hotel. The travel company told us... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Shopping mall(12)
  • Reception staff(5)
  • Train station(5)
  • Disneyland Paris(5)
  • Very good(3)
  • Free bus(3)
  • Bedroom apartment(3)
  • Living room(3)
  • Disney parks(3)
  • Shuttle buses(3)
Questions? Get answers from hotel staff and past guests. Ask a question

246 photos of this hotel

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Room/suite (62)
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Bathroom (24)
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Dining (20)
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Hotel & grounds (30)
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Pool/beach area (5)
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Family/play areas (1)
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Other (81)

Management photos: Courtesy of the property manager

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Room/suite (5)
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Hotel & grounds (4)
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Dining (1)
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Pool/beach area (1)
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