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All 3 Serris hotels

Adagio Aparthotel Val d'Europe

3.0 of 5 Hotel   |   42 cours du Danube, 77706 Serris, Marne-la-Vallee, France
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Ranked #3 of 3 hotels in Serris
A recent review
4 of 5 stars reviewed 5 days ago
Michele A
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  • Reviews (943)
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943 people have reviewed this hotel

Traveler rating
    150
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    73
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671
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Hamilton, United Kingdom
2 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

My boyfriend and I were looking for a cheap hotel that we could stay in whilst commuting back and forth to Disneyland however we both wish we had paid more for an actual Disney hotel. We arrived at the hotel a few hours before check in and asked if we could store our luggage somewhere in the hotel whilst we... More

Was this review helpful? Yes
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been... More

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Hotel is quite ok. location, look and services Most of the room have access from the common balcony/corridor this is not nice during bad weather Personnel is ok but answer always to ask everything in the morning from 7 to 11 am...

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Glasgow
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for 10 nights (30/6 - 10/7) and as a family of 5 (2 Adults, 3 Kids (16 13 13)) we found the Adagio to be exactly as described when we booked. The apartment, lobby, pool and first floor were clean and well maintained, however the outer corridors could do with a touch up. I had driven us... More

Was this review helpful? Yes 2
Dublin, Dublin, Ireland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed in a 6 bedroom apartment for one week. The place was big enough for the 4 of us. We stayed on the 2nd floor and we had no noise, the place was clean. The best was the location, 10 mins walk to the supermarket and shops in general. We used it as a base to go to Disney... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Decided to do the Disneyland experience before our eldest daughter becomes a teenage goth and refuses. Picked this based upon description of ability to cope with large families. Travel billed as 'direct airport transfer' from CDG to hotel...........but actually you change buses at Disneyland and then a smaller ram-packed effort then stops at every single bonafide Disney hotel on the... More

Was this review helpful? Yes 2
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 3 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping... More

Manchester, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here in June for 1 week. 4 people in a room for 6. Plenty of room for us all. Bunk beds, double room and a sofa bed and roll out bed. Nice dining area and a basic kitchen including a stove top, microwave, coffee maker, fridge and dishwasher. They even left us dishwasher tablets, washing up liquid, pan... More

Was this review helpful? Yes 1
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept although you thought the sleeping area was compact. We hope to have the pleasure of seeing you again soon at the Adagio Val d’Europe. Kind regards, More

Midlands, uk
Contributor
13 reviews 13 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband, 3 year old son & I arrived at this hotel at 11pm after a full day at Disney. We were absolutely shattered and all we wanted to do was take a shower and go to bed! We went straight to reception to check in and found a huge queue and only 1 member of staff serving who was... More

Was this review helpful? Yes 4
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologies for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding have therefore... More

Weert, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a 6 -7 persons apartment for 4 night. It was a renovated apartment with some minor problems we didn't reports as it didn't bother us. Everything clean and enough towels for 7 people for 1 nights which we new beforehand. Breakfast is expensive in the hotel and we bought it at Auchan. Close to the shopping mall. Close... More

Was this review helpful? Yes 1
Townsville, Australia
Top Contributor
72 reviews 72 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed June 18, 2014

Arrived at the train station and realised we had been relieved of a wallet even after our best security measures which started the rot. Shuttle buses are regular but not often enough, booked in at reception and asked for police to be called to report stolen wallet, cash and ID. Was kindly pointed in the direction of the local police... More

Was this review helpful? Yes 1
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to share your opinion about your stay in our Rental Apartment. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology. Rest assured that we will do everything we can to meet your expectations and to provide you with quality service... More

Iceland
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 15, 2014

Stayed in this hotel for 6 nights with may son (16). You must realized that this is not Hotel with full service and therefore no cleaning or changes of towels by staff occurred during our stay, since we were in an apartment for 4 persons we had enough space and felt comfortable in this apartment. To have huge mall in... More

Was this review helpful? Yes 1
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 6 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping... More

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Additional Information about Adagio Aparthotel Val d'Europe

Address: 42 cours du Danube, 77706 Serris, Marne-la-Vallee, France
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Serris
Price Range (Based on Average Rates): $
Hotel Class:3 star — Adagio Aparthotel Val d'Europe 3*
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Also Known As:
Adagio Aparthotel Val d`Europe Hotel Serris
Adagio Hotel Serris
Accor Hotel Serris
Adagio Aparthotel Val D'Europe Serris

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Amenities

Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
290

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