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Adagio Aparthotel Val d'Europe

3.0 of 5
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42 cours du Danube, 77706 Serris, Marne-la-Vallee, France
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Adagio Aparthotel Val d'Europe
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Ranked #2 of 3 Hotels in Serris
A recent review
4 of 5 stars reviewed 3 days ago
Matthew R
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed for 4 nights, we were hardly there really as we mostly were at the Disney parks but the apartment was clean, functional, had decent facilities, a good location right next to the huge Val D'Europe shopping centre with the Auchan hypermarket which was useful for supplies. Parking was pretty good too and only a 10 min drive to... More 

Was this review helpful? Yes 1
Kuwait
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We were a family of 4(2 little kids), so a large family room was perfect wit seperate toilets for both rooms.( hotels in europe need to understand that middle eastern and Asians are used to Faucets in the loo) room cleaniliness was good, wifi was only good in the common areas(maybe our room was on the extreme corner) the service... More 

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Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of seeing you again soon at the Adagio Marne La Vallée Val d'Europe. Kind regards, More 

Baguio City, Baguio, Philippines
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Booked for 5 people. One very small room good for two. A bath tub and a sink. A small closet with vacuum and safe. A toilet. Power closet. Closet for pillows and duvet on the kitchen/dining/living room. Balcony. Living room - two sala beds and one pull-out bed. Microwave. Dishwasher. Glass stovetop. Dryer and laundry at floor -1. With pool.... More 

Was this review helpful? Yes
Massimo D, Director General at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. I am sorry to learn that the service provided by my staff was not up to standard. So that we can improve the quality of the service we provide, we would like to receive further details regarding your stay. I do hope that we shall have the... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

As we have 5 kids we are too big for Disney hotels without doing 2 separate bookings so this apartment hotel was perfect for us as we had a 3 bed apartment and self catering facilities. The staff were friendly and helpful and it was very easy to unload the car from their underground car park using the lift. We... More 

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Oldham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We found our last stay here very enjoyable, the apartment we had was bright and spacious. We stayed here for 10 nights and we are returning on 18th August 2015 for another 10 nights. We have stayed previously in a hotel but like the fact that the apartment has kitchen facilities. Check- in was quick and easy and all the... More 

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Galway, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Just back from recent visit to Disney. Stayed here for first time having stayed elsewhere on previous visits. Would not be my first choice to stay when we go back next time - thank god we were not spending much time at the hotel on the trip. Check-in was not a good experience with 2 staff looking after us, contradicting... More 

Was this review helpful? Yes 1
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been... More 

Massachusetts
2 reviews
2 of 5 stars Reviewed 2 weeks ago

No AC, no maid service and no restaurant made this a poor match for an 8 day business trip. This was perfect for families with small children who were going to Disney, but for the money, it provided very little service. Also, no laundry service was a problem.

Was this review helpful? Yes
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment. Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with in order to improve the quality of the service we provide. We... More 

Travelers are raving about these Serris hotels

Ramona, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was larger than we expected. It was a pleasant surprise. The main room had a kitchenette and living room area with two twin beds that doubled as seating areas. The master bedroom was also just big enough with a lot of closet space. It was also nice to have the toilet separate from the main bathroom. The bathroom... More 

Was this review helpful? Yes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here for our trip to Disney and it was brilliant the apartment was spot on, staff were lovely they upgraded us to a bigger apartment when we arrived at no extra charge we were a family of 2 adults and 3 kids, there is no air con but we left the windows open so it was ok, there's... More 

Was this review helpful? Yes 1
Massimo D, Directeur général at Adagio Aparthotel Val d'Europe, responded to this review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were very happy to read that your stay with us lived up to your expectations. We hope to have the pleasure of seeing you again soon. Kind regards, More 

Belfast, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything about this hotel is practical for a trip to disneyland. Staff were very friendly, knowledgeable and helpful. The hotel is only round the corner from a very large shopping mall, which has a supermarket, this is ideal for the self catering in the hotel. It's a good idea to take a packed lunch to disneyland to avoid the expensive... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Shopping mall(12)
  • Reception staff(5)
  • Train station(5)
  • Disneyland Paris(5)
  • Very good(3)
  • Free bus(3)
  • Bedroom apartment(3)
  • Living room(3)
  • Disney parks(3)
  • Shuttle buses(3)
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Hotel & grounds (4)
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