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Hotel l'Elysee Val d'Europe

Travelers' Choice award winner
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7 cours du Danube, 77700 Serris, Marne-la-Vallee, France
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Hotel l'Elysee Val d'Europe
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Hotel l'Elysee Val d'Europe
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932 reviews from our community

Traveler rating
    329
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    113
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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Thessaloniki Region, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My family and our friends stayed for 4 nights. The hotel is perfect, the location is the best. The metro station in nearby, there is a mall right across the street and the bus stop for our free ride to Disneyland at our doorstep. The staff of the hotel were always with a smile on their faces, ready to answer... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 nights when going to Disney for a day. Free shuttle bus to and from Disney which was very useful, and very quick. The hotel is right opposite Val D'Europe shopping centre which has a supermarket in - great for getting things to take for a packed lunch if you're going to Disney (it's so expensive to... More 

Was this review helpful? Yes 1
Cairo
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we stayed there for 23 nights , the hotel was good , clean , breakfast is very good it offers shuttle bus to Disney & back every 30 minute , beside metro 5 minutes walk in-front of the hotel there is a mall with supermarkets , shopping & restaurants inside the room there wasn't a fridge & when i asked... More 

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Kent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights....staff are really friendly and helpful .The room was clean and had two double beds.... I can't really find a fault with this hotel apart from it could use coffee making facility in the room, Just over the road is val d'europe shopping mall If you are using as a base for Disney beware ...bus stop is... More 

Was this review helpful? Yes 1
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear customer, Thank you for sharing this great review of your time at the hotel l’Elysée Val d’Europe. We are delighted to know that you felt warmly welcomed at the hotel and that everyone provided you with the best care and attention throughout your stay. We are glad that the location was convenient for you and that you appreciated staying... More 

Mons, Belgium
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

very good place for the price, the location and the quality of services, dont eat there because they are a lot of interresting restaurants nearby. very handy parking with lift right to.the.rooms. very close to disney, rer, and a nice place to go out during.the evening

Was this review helpful? Yes 1
Pont Royal, France
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is only one stop away from Disneyland Paris by train. We had 3 rooms and all were of a good standard Clean and tidy. The beds were comfortable. In terms of breakfasts a good choice , with a good bar area in the evening. A slight disappoint ment was no tea or coffee making facilities in the room.Staff... More 

Was this review helpful? Yes 1
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear customer, We are grateful for the time you took to provide your nice feedback on your past stay with us. As you mentioned, our hotel is great located which gives you the opportunity to do plenty of relaxing and cool activities all near around the property. We always try our best to ensure we meet our guest’s needs and... More 

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the first time we have been to Disney and stayed outside the surrounding resort and we would definitely come back here again. The hotel was quiet and clean and the rooms were spacious and comfortable. There is a regular, free shuttle bus (no. 50) straight to Disney (and return) that takes 10 minutes, but for a couple of... More 

Was this review helpful? Yes 2
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear customer, We would like to thank you for taking the time to leave us such a nice feedback. We are delighted you enjoyed your stay with us and our close proximity to many of the hotel’s area favorite attractions including Disneyland Parks. It is always a pleasure to read such nice review on our services, including your comment on... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my partner over Halloween weekend for her birthday! And it really added to our Disney/Parisian weekend! The staff were so friendly and understanding! We couldn't check I straight away but had no trouble leaving our luggage and directing is where we could go and why we could do untill check in! The rooms were a lovely... More 

Was this review helpful? Yes 1
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear customer, We are grateful for the time you took to provide your nice feedback on your past stay with us. As you mentioned, our hotel is great located which gives you the opportunity to do plenty of relaxing and cool activities all near around the property. We always try our best to ensure we meet our guest’s needs and... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We actually stayed at the hotel three times during the month of March on visits to Disneyland Paris for various events taking place. The hotel is ideally situated opposite the RER station from which you can get to the Disney parks in 5 minutes (one stop away) or a 45 minute ride away gets you into Paris. There is a... More 

Was this review helpful? Yes 5
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear customer, First of all we thank you very much for your kind comments and your choice to book our Hotel. Those satisfied words are greatly appreciated and we are very delighted to have measured all your expectations. Rest assured that your wonderful feedback will be shared with all our staff members. Let us welcome you soon again at our... More 

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We was here for four days in total from the 23rd of February. Good... Great location for Disney land and metro. Bad..... We sent a direct email to the hotel twice for advice on how to get directions from the train station both with no reply. My partner sent a email again stating he was proposing to me the day... More 

Was this review helpful? Yes 5
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear guest, Thank you for taking the time to post your review following to your stay with us. We were most concerned to learn of the points you raised. Any feedback is important to us and we are most appreciative to you for your critical feedback as it allows us to continually strive for a better guest experience. We feel... More 

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