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Hotel l'Elysee Val d'Europe

Travelers' Choice award winner
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7 cours du Danube, 77700 Serris, Marne-la-Vallee, France
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35% off room rate
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Hotel l'Elysee Val d'Europe
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1,079 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Cairo, Egypt
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I went to this hotel twice before this time, the second time was 2 years ago and my daughter couldn't find her beats earphones but i thought she might have misplaced them, but this time my son put his Nentendo 3DS in the drawer, we forgot them and checked out, came back the next day asked for them and to... More 

Was this review helpful? Yes
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear Madam, Please note that we are currently working on your problem solving. Our front desk manager has received your email and we are trying to find out a solution. She will come back to you directly as soon as possible. For the moment would it be possible for you to send us the bill of the lost object ?... More 

agra
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Reached the room at 11:30 AM only to be told that we will get the room by 3:00 PM. We left our luggage in the storage and went to the park and came back around 9:30 PM and on checkin found the room to be stinking. They offered another room which was smaller so we decided to stay in stinking... More 

Was this review helpful? Yes
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear Guest, I would like to thank you very much for choosing to stay at the Hotel L'Elysee Val de’Europe. Thank you as well for having taken time to share your impressions with us on Tripadvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. In regards of the smell in... More 

Waterford, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall excellent hotel we stayed 5 nights last week rooms very spacious and spotless ideal location to disney parks via shuttle bus outside hotel .shopping centre across the road if you need anything from massive supermarket to designer shops.. would highly reccomend ...

Was this review helpful? Yes 1
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear guest, Thank you very much for taking time to write this review following your recent experience at our hotel. Meeting all of your expectations in terms of comfort and most importantly in terms of service we provide you with every day is part of our quality commitment and we are glad you had a great time. We sincerely appreciate... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights, the room was extremely comfortable and clean. It is the quietest room we have stayed in, we never once heard another guest we were on the 4th floor and the air conditioning was lovely temperature and quiet. Breakfast had what you would expect nothing gourmet but enough choice for everyone to eat. We thought... More 

Was this review helpful? Yes 1
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear client, We would like to thank you for taking time to leave us your nice feedback. We are delighted you liked your stay with us and the location of our hotel which is ideal to do shopping or to go to Disneyland Parks especially thanks to our free shuttle service. It is always a pleasure to read such nice... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our fourth stay in this hotel since it opened & although it is starting to look a little tired, hence 4 stars rather than 5,it is a great place to stay. There are free shuttle buses to & fro from the park. Across the road is the train station into central Paris, which takes about half an hour & also... More 

Was this review helpful? Yes 2
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear client, We are grateful for the time taken to provide your nice feedback following your stay with us. As you mentioned, our hotel is well located which gives you the opportunity to do plenty of activities all around the property. We always try to do our best to meet our guest’s needs and expectation and we are happy that... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very good for families, even more so for people wishing to travel to Disneyland! There are regular free shuttle buses to Disneyland, with a journey time of around 15 mins. Timetables are provided at the hotel reception desk. When taking the TGV directly from Paris CDG airport, get a one-way fare to Val d'Europe. It is not... More 

Was this review helpful? Yes 2
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear Guest, I would like to thank you very much for choosing to stay at the Hotel Elysee on this occasion. Thank you as well for having taken the time to share your impressions with us on Tripadvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It was indeed a... More 

Gloucestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights for our trip to Disneyland. Room was very comfortable (we had a family room for three adults), beds were comfy and shower was nice. A kettle along with tea, coffee and sugar was in the room - there were only two little pots of milk in the room, however the staff were happy to provide... More 

Was this review helpful? Yes 1
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear client, We would like to thank you for taking time to leave us your wonderful feedback. We are delighted you enjoyed your stay with us, the comfort of our rooms and usefulness of our team as well as our close proximity to many attractions like Disneyland Parks facilitated by our free shuttle service. All our team will be more... More 

buckley north wales
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this wonderful hotel first week in july for 3 nights and loved it,as the majority of quests we used hotel as base for Disney and haveing previously stayed in santa fe in Disney village this hotel put the Disney one to shame. Pros Free shuttle bus for Disney Lovely staff Nice looking hotel in a lovely area Room... More 

Was this review helpful? Yes
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear client, Thank you very much for taking time to write such a review on your recent experience at our hotel. Your feedback is very important for us and we sincerely appreciate to know that you had a great stay with us. Meeting all of your expectations in terms of comfort and most importantly in terms of service we provide... More 

Uffington, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel based on its reviews,close to disney & the free shuttle,as two adults visiting disney we didn't want the crowds and possible noise of children at a disney hotel so thought this was a good bet. check in was quick,The weather was hot & after the hectic journey getting here we headed up to our room to... More 

Was this review helpful? Yes
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear client, Thank you for sharing with us your feedback. Could you give us the dates of your stay and the number of your room in order for us to check the bedding and do the necessary to ensure you the best comfort. Thank you in advance, Best regards, Sales Department More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Booked this hotel for both our son and daughters birthday treat to be able to go to Disneyland and was pleasantly surprised.The hotel staff are friendly and couldn't do enough for us,they even turned up with a cake and sang happy birthday to our 5 yr old daughter. The rooms are clean and beds are comfortable the air conditioning was... More 

Was this review helpful? Yes 1
Elysee77, Attachée commerciale at Hotel l'Elysee Val d'Europe, responded to this review

Dear client, Thank you very much for taking time to write this nice comment on your recent experience at our hotel. It gives us great pleasure to know that you had an enjoyable stay and that our team succeeded in meet your expectations. We are delighted you appreciated the hotel’s location and the comfort of our rooms. We look forward... More 

Hotel Review Summarization

What travelers say

  • Train station(7)
  • Disneyland Paris(5)
  • Shopping mall(4)
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366 photos of this hotel

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