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All 3 Serris hotels

Hotel l'Elysee Val d'Europe

3.0 of 5 Hotel   |   7 cours du Danube, 77700 Serris, Marne-la-Vallee, France
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Ranked #1 of 3 hotels in Serris
A recent review
4 of 5 stars reviewed 4 days ago
Joanna L Wincanton, United Kingdom
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641 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Getting to the hotel was an unpleasant experience. We arrived at CDG airport and took the bullet train to Serris. It took longer to manhandle the luggage onto the train than the actual journey. People were also sitting on our pre-booked seats. Avoid the train if you have more than one suitcase for the group. Arriving at Serris in the... More

Was this review helpful? Yes 2
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear M00nberry, Thank you for taking the time to post your review following to your stay with us. We were most concerned to learn of the points you raised. Any feedback is important to us and we are most appreciative to you for your critical feedback as it allows us to continually strive for a better guest experience. We also... More

Wincanton, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Very helpful staff, safe parking, clean rooms, free bus to Disneyland stopping outside the hotel and train into Paris is just around the corner. We had a wonderful breakfast and the rooms were cleaned and towels replaced daily. Wonderful hotel just what we wanted.

Was this review helpful? Yes
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear Joanna L, We would like to thank you for taking the time to leave us such a wonderful feedback. We are delighted you enjoyed your stay with us and our close proximity to many of the hotel’s area favorite attractions including Disneyland Parks. It is always a pleasure to read such a nice review on our services, including your... More

Canberra, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here in May. The hotel was nice and clean and the rooms were very large. The shuttle was convenient, although not as regular as we would have liked, it was good to have free transport to Disney. Being annual pass holders we considered returning to this hotel in August, however, the peak season rates were out of our... More

Was this review helpful? Yes 1
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear Leah138, Thank you for your very nice words following your past stay at the Hotel l’Elysée Val d’Europe. We are delighted that you enjoyed your stay with us and that you liked the accommodation we provided you with. Offering you a great service respecting our quality standards is part of our commitment and we wish you will have the... More

Yorkshire
Top Contributor
90 reviews 90 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here as a family of three for three nights on our recent trip to Disney, and we were impressed overall. The hotel is lovely, rooms were spacious and pleasant, breakfast was of a good standard with plenty of choice, and the bar was chilled and friendly. The location is great, and the area around the hotel is def... More

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Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear Cherie0, We are grateful for the time you took to provide your nice feedback on your past stay with us. As you mentioned, our hotel is great located which gives you the opportunity to do plenty of relaxing and cool activities all near around the property. We always try our best to ensure we meet our guest’s needs and... More

Plymouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just come back from 5 night stay at the Hotel l'Elysee Val d'Europe as a family of four. Hotel is situated in Serris which is within the large circular main road that encompasses Disneyland Paris. The area has an up and coming feeling about it and is still being developed, although there was no noise or disruption. The... More

Was this review helpful? Yes 1
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear Beverley B, Thank you for your wonderful review ! We are so happy to hear you enjoyed the comfort of the hotel and the easy access to all leisure attractions surrounding our property including Disney Parks. We were especially delighted to read that you found all of our team to be friendly and welcoming. We really do appreciate your... More

West Yorkshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel while visiting a friend who works at Disney Land. Most of the hotels in Disney Land are family based and can be quite expensive at this time of year, therefore I chose to book this hotel through a package deal with Thomas Cook City Breaks. The staff at the hotel were excellent, they spoke very... More

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Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear Purple K, Thank you very much for taking the time to write such a detailed review on your recent experience at our hotel. Your feedback is very important for us and be assured that it will be shared with our team. Meeting all of your expectations in terms of comfort and most importantly in terms of service we provide... More

Warragamba
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for two nights as a cheaper alternative to disneyland hotels. The hotel is bright and clean, however make sure you have everything you need. The check in was very fast quick friendly and efficient. All team members are very friendly and most helpful no matter what time of the day. Only the bare essentials are supplied.... Shampoo... More

Was this review helpful? Yes
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear Paula Z, Thank you very much for taking the time to write such a nice review on your recent experience at our hotel. Your feedback is very important for us and be assured that it will be shared with our team. Meeting all of your expectations in terms of comfort and most importantly in terms of service we provide... More

Nottinghamshire, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights in August 2014.A family of six accommodated in adjoining rooms.Excellent in all respects.The staff were a delight courteous and friendly. Breakfast could not be faulted. Bus 50 from just outside the hotel was a most convenient way to get to and from Disneyland. WiFi spot on. Highly recommended.

Was this review helpful? Yes 1
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear Geoff M, We are grateful for the time you took to provide you nice feedback on your past stay with us. As you mentioned, our hotel is great located which gives you the opportunity to do plenty of relaxing and cool activities all near around the property. We always try our best to ensure we meet our guest’s needs... More

Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very close to the train station, one stop before the Disneyland stop, and about ten minutes from Disneyland. Such a better deal then staying at a Disney Hotel, they are so expensive. Our room was fine, we were not in it much, it had ac and a window that opened. Shuttle to Disneyland right out front. We... More

Was this review helpful? Yes 1
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear LoveRome3, First of all we thank you very much for your kind comments and your choice to book our Hotel. Those satisfied words are greatly appreciated and we are very delighted to have measured all your expectations. Rest assured that your wonderful feedback will be shared with all our staff members. Let us welcome you soon again at our... More

Sydney
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In this little village, Serris, you walk into it and think you are on a movie set. It is like walking through toyland. This hotel is right in the middle. The shopping is great but unfortunately for us what helps make the place are the people and this is where it was nasty. Rude non helpful and can really ruin... More

Was this review helpful? Yes
Elysee77, Sales department at Hotel l'Elysee Val d'Europe, responded to this review

Dear ClaudsfromSydney, Thank you for staying with us and providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the location of the hotel which is really great to visit Disney Parks. Rest assured that the point you have raised... More

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Additional Information about Hotel l'Elysee Val d'Europe

Address: 7 cours du Danube, 77700 Serris, Marne-la-Vallee, France
Phone Number:
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Serris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel l'Elysee Val d'Europe 3*
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Also Known As:
Elysees Val D'europe
Hotel L'Elysee Val D'Europe Serris

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of Val d'Europe and only a few minutes from the Disney ® Parks, l'Elysée Val d'Europe is a hotel with 152 rooms, a restaurant, a bar and three meeting rooms that can accommodate up to 150 people. Our team welcomes you all year in a modern, comfortable and stylish environment. ... more   less 
Number of rooms
152

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel l'Elysee Val d'Europe and other travelers.
3 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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