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All 2 Santa Clara hotels

Sheraton Bijao Beach Resort

4.0 of 5 Hotel   |   Carretera Interamericana, Km 108, Guias de Anton, Santa Clara 0229-00140, Panama
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Sheraton Bijao Beach Resort
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Ranked #1 of 2 Hotels in Santa Clara
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806 reviews from our community

Traveler rating
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    51
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bathurst, New Brunswick, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

Stayed there 1 week-poor service at all bars-no clamato juice all week for drinks-said the clamato juice would arrive but never did. When there was some clamato juice during the first few days, it was at the lobby bar but they would not retrieve it to mix our drinks at the swim-up bar- we had to go get the box... More

Was this review helpful? Yes
Trinidad
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

A group of 47 adults and five children stayed at this hotel and it was the worst experience we ever had from the checking in to the end. It was supposed to be all-inclusive but was no-inclusive. The check in was a three hours wait with babies and elderly people, the bar was always out of drinks (everything even Coca... More

Was this review helpful? Yes 3
SheratonBijao, Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Maria A We would like to thank you for your feedback and we regret that our efforts have not met your requirements during your stay. If you would like to discuss this topic further, please contact me by email irene.avalos@sheratonbijao.com Warm regards. More

Miami Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Sheraton Bijao, Guys do something You need someone to take care of your business other wise Who know where/how you will end up. Worst Buffett food I have seen in Decades, Just horrible food, presentation, etc... EVER. You need a Manager and maybe a Chef at some point. I presume they are all Rookies in the business. Rooms are clean... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

It has been less than a week of my return from this hotel...it was indeed a nightmare from the beginning to the end. On reaching the hotel at check in time....we had to wait about 3hrs before we got them....mind you this booking was made 6mnths ago....whilst waiting we were able to have a bite of wat seem to be... More

Was this review helpful? Yes 3
SheratonBijao, General Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Deena A We would like to thank you for your feedback and we regret that our efforts have not met your requirements during your stay. If you would like to discuss this topic further, please contact me by email irene.avalos@sheratonbijao.com Warm regards. More

Trinidad
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed there recently with a group of 51 people, when we arrived there at 3pm which is check in time we had to wait 4hrs to get keys to our rooms!!!! The Staff There are very unmannerly and disrespectful, clearly they donot like Trinis! Everyday we got the same meals whatever was left over at lunch we got it... More

Was this review helpful? Yes 2
SheratonBijao, General Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Sheena A We would like to thank you for your feedback and we regret that our efforts have not met your requirements. If you would like to discuss this topic further, please contact me by email irene.avalos@sheratonbijao.com Warm regards. More

Miami, Florida
Top Contributor
57 reviews 57 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sheraton Bijao Beach Resort can be a good value. I have stayed there with my family on multiple occasions during low season. We live in Panama City, about a 2 hour drive away. The beach is the #1 reason to stay at this very first world hotel (with first world pricing). Plusses in order of awesomeness... *Kids club-- the staff... More

Was this review helpful? Yes 7
Panama City, Panama
Top Contributor
65 reviews 65 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I love this hotel especially since it's all inclusive. However, the hotel staff isn't so well trained for the hospitality business. They are inflexible on rules. For example, no check-in before 3pm then the line at 3pm to get your keys takes literally 45 minutes. Or, no restaurant reservations before 2pm from one person and 3pm from a different staff... More

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My grandparents took all 14 family members on a trip here around New Years. Food was amazing --buffets and restaurants. The workers were very fun and had everyone actively engaged in sports such as beach volleyball, tug of war and water sports everyday. The pools were so nice and were kept at the perfect temperature. There was a kids club... More

Was this review helpful? Yes 2
Egg Harbor Township, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We went to Panama with 3 other couples in October. Becky at Beach Bums booked our trip after we had told her where we wanted to go/stay. She was very helpful each step of the way and even while we were on vacation. The hotel was ok. Had a few issues the first night... the shower leaked bad all over... More

Was this review helpful? Yes 13
Philadelphia, Pennsylvania
1 review
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The one positive is that there is free wifi. The negatives are that the alcohol is all low quality, the staff is far from helpful, the pizza bar is only open 2 days a week, and those are the days that they let the locals invade and the place becomes overcrowded and unruly. The resort is also 2 hours from... More

Was this review helpful? Yes 14
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Additional Information about Sheraton Bijao Beach Resort

Address: Carretera Interamericana, Km 108, Guias de Anton, Santa Clara 0229-00140, Panama
Location: Panama > Panama Province > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Bijao Beach Resort 4*
Number of rooms: 293
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Also Known As:
Sheraton Bijao Beach Hotel Santa Clara
Sheraton Bijao Beach Resort Panama/Santa Clara

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