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Sheraton Bijao Beach Resort

4.0 of 5
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Carretera Interamericana, Km 108, Guias de Anton, Santa Clara 0229-00140, Panama
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Sheraton Bijao Beach Resort
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Ranked #1 of 2 Hotels in Santa Clara
A recent review
4 of 5 stars reviewed 1 week ago
Blauter Santa Monica, PR
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Monica, PR
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We received excellent service during our stay from Irene. Irene gave us the best SPG customer service we've received in any of our many SPG stays during our current trip. The rest of the staff, from the cleaning staff to the food service staff was also excellent. As noted in some of the other reviews, the food quality was fine,... More 

Was this review helpful? Yes
SheratonBijao, Director de Relaciones con Clientes at Sheraton Bijao Beach Resort, responded to this review

Dear Blauter, Thank you for your great score about your stay at our Resort Sheraton Bijao in Panama. It is very important for us to know that you received a quality service and your experience has been memorable. Thank you very much for highlighting the name of our partner Irene, gladly she will get due recognition for her work. Similarly... More 

Brisbane, Australia
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

We only spent one night here as part of a sightseeing tour of Panama. It is obviously very popular with Panamanian and Colombian families as it was packed to the rafters. We arrived late afternoon and discovered that the 3 onsite fine dining restaurants were fully booked and that left us with the buffet restaurant as the only dining option.... More 

Was this review helpful? Yes 1
SheratonBijao, Director de Relaciones con Clientes at Sheraton Bijao Beach Resort, responded to this review

Dear Michael C, Thank you for taking your time to write a review on our Trip Advisor profile. it is very important for us to know the experiences of our guests. We are sorry that you came only for one night in a busy season, we really hope to recieve again your visit and stay more attentive with you during... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Sheraton Bijao from June 21 to 27. To me, the most memorable moments were those times when I interacted with the staff. They were just wonderful. So wonderful that I have to name those that stood out: Heidi, the server whose brilliant smile never faded as she rushed about the dining room attending... More 

Was this review helpful? Yes 2
SheratonBijao, Director de Relaciones con Clientes at Sheraton Bijao Beach Resort, responded to this review

Dear Peggye W, We would like to thank you for your wonderful score and very generous comments about your last stay in our Resort. We pride to ensure the quality of service to our guest who are the most important target in our business. Thank you for recognizing the effort and work that our partners provide true Sheraton experience, you're... More 

Toronto, Canada
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked this resort with high hopes as it is a Sheraton. I arrived after about a two hour drive from Panama City. I was held up at the gate as the security guard could not find my name on the list or my reservation. I knew it existed because I had confirmed via telephone the Friday before my arrival.... More 

Was this review helpful? Yes 1
SheratonBijao, Director de Relaciones con Clientes at Sheraton Bijao Beach Resort, responded to this review

Dear ogo1a, Thank you very much for taking your time to write an explicit review of your stay at Sheraton Bijao, also want to thank you for your visit and for allowing us to be your host during your vacation. For us it is very important to know in detail the experience of all our guests as only in this... More 

Travelers are raving about these Santa Clara hotels

Stamford, Connecticut
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visit Panama at least 4 times a year for business. I often try to get to Santa Clara Beach when I do, because its warm and amazing salt waters heal me both physically and spiritually. I love this beach ! Desolate enough to walk miles and miles and take a dip as you go along the more than 15... More 

Was this review helpful? Yes 1
SheratonBijao, Director de Relaciones con Clientes at Sheraton Bijao Beach Resort, responded to this review

Dear mrtylerdurton, Thank you very much for taking your time to write a detail review about your experience at Santa Clara area. We are pretty sure that your comments and suggestions will help to all the travelers who read it. As a Sheraton Hotel the most important thing is fullfill our guests satisfaction during their stay with us. We are... More 

Tennessee
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I (along with another couple) stayed at Sheraton Bijao last week. We have traveled to many different all-inclusive resorts in several different areas, and this one was our least favorite! While there were some positive characteristics, the bad were really, really bad. Beginning with the positives, the air conditioner in our room worked very well. (Our friends... More 

Was this review helpful? Yes 1
SheratonBijao, Director de Relaciones con Clientes at Sheraton Bijao Beach Resort, responded to this review

Dear 2mholts, Receive cordial greetings from the Hotel Sheraton Bijao Beach Resort. We thank you for your recent visit to Panama and for choosing our resort as your holiday destination with your husband. We were pleased to assist you during your stay with us. We are glad to know the good points your experience, as always for us is vital... More 

Panama City, Panama
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here from Sunday - Tuesday and had a nice stay. It was not so busy due to the low season, so pool and restaurant were not so crowded compared to a previous stay. The kids loved the pools and the slide. Sometimes the music aroud the pool is a bit too loud. The buffet is OK with enough... More 

Was this review helpful? Yes
SheratonBijao, Director de Relaciones con Clientes at Sheraton Bijao Beach Resort, responded to this review

Dear Wim v, We are very grateful to you for your recent visit to our Resort, beyond that, we thank you for your very good score about your experience at Sheraton Bijao. For us it is extremely important comments and suggestions from our guests that allow us to improve every day. We are glad to know that you and your... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

Im here for the first time in panama staying at the sheraton bijao, first at the restaurants they dont serve you drinks at allllll, you can be dying of thirst and they don't ever bother on asking u if u need a drink so get ready to serve yourself, they don't complement drinks at the room only two bottles of... More 

Was this review helpful? Yes
SheratonBijao, Director de Relaciones con Clientes at Sheraton Bijao Beach Resort, responded to this review

Dear Guest, Receive warm regards from the Sheraton Bijao Team. Thank you very much for taking your time to write a review about your stay at our Resort and let us know your comments during your visit. We regret that the activities of our entertainment department have overshadowed the service you deserved and what you are used to experience. I... More 

Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just a few short words on the SBP - my wife and I have been many places but by far this is the place to go. The staff are great from check in to check out. The rooms are clean and very comfortable. The resort doesn't have many rooms which is what we like. The food is great and the... More 

Was this review helpful? Yes
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear MooseCanada99, Thank you very much for taking your time to write a great review about your experience at our Property and give us the best score on Trip Advisor. The most important thing for us is our guests, for this reason we are happy to know that you and your friends really enjoy the facilities from the hotel. It... More 

Columbus, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

excellent staff, attentive starwood quality at its best. Wonderful staff included Maricarmen and Judy at the Tour desk ensured communicatioin with transportation service from the airport even though flight was 3 hours late arriving in after 2am with Maricarmen providing her cell to contact her.. Eyre at the front desk and Irene Avalos of SPG and Santiago of hotel management... More 

Was this review helpful? Yes 3
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Harly2014, We would like to thank you for such an excellent score at our Trip Advisor profile, we are happy to know that you family vacations were better that expected and you really enjoy our facilities as the Sheraton Fitness, comfortable rooms and the variety of food. Our goal as a hospitality company is fullfill our guests experience in... More 

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