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All 2 Santa Clara hotels

Sheraton Bijao Beach Resort

4.0 of 5 Hotel   |   Carretera Interamericana, Km 108, Guias de Anton, Santa Clara 0229-00140, Panama
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Sheraton Bijao Beach Resort
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Ranked #1 of 2 Hotels in Santa Clara
A recent review
5 of 5 stars reviewed 1 week ago
momusic Boston, Massachusetts
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822 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from three glorious days at the Sheraton Bijao. All of the employees were cheerful, helpful, and accommodating. Check in took about 20 minutes. The room was clean, the view spectacular, and towels, toiletries were replenished daily. The beach was one of the best we have experienced - warm water, and you can walk for miles in either directions.... More 

Was this review helpful? Yes 1
Kansas City, Kansas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed our stay here. The clientele is apparently mostly local Panamanians, which was really cool for two midwestern US residents. The food was very good and didn't seem too repetitive (we stayed here 4 nights and 3 full days), and the restaurants seemed pretty good. We ate at the mediteranean restaurant and the japanese grill one time each.... More 

Was this review helpful? Yes 4
Miami, Florida
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, facilities but food is horrible. If the food was better the value for the money would be great. From breakfast to dinner is horrible. Rooms are very clean and nice and bar and drinks are excellent.

Was this review helpful? Yes 1
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear ecb47, Thank you very much for taking your time to write a review on our profile. Your comments help us improve the product we offer our guests and make your stay enjoyable. Please let us know if you are planning to coming back, it will be a pleasure to assist you the next time. Have a wonderful day! More 

Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just returned after spending 4 days with my adult daughter over Thanksgiving. Our experience was pleasant, beautiful setting, pool & beach great. Management always accessible and very helpful. Food is average, on par for an all inclusive. Karaoke was a blast! Maureen Z

Was this review helpful? Yes
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Maureen Z, It really was a pleasure to treat you at our Resort, and we are glad that you came in the week of Thanksgiving with your daughter and enjoyed the beach and our facilities. Thank you very much for your positive comments! We hope to see you the next time, please let us know if you are planning... More 

Macas, Ecuador
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Bad food, really bad. I was there a few months ago, so I compare from then to now. The service in general was good. But was better a few months back. Cleaning service on part of the housekeeping team could be better. Entertainment was nasty, but remember it is a Starwood Hotel, so not much on the program but ok,... More 

Was this review helpful? Yes 4
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear PlutarcoVacas Thank you very much for taking your time to write a review about your recently stay at our Resort. These observations are very important for us to improve the service and product we are offering to our guests. Immediately we take the necessary corrective measures to change this view of your last visit. We deeply value our loyal... More 

Ste-Maxime, France
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Staff is very kind and quite efficient in spite of some imperfections (mainly room cleaning). Ideal for having rest, but less suitable for those seeking multi activities. We had à Nice stay overall and I would recommend this hotel.

Was this review helpful? Yes
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Oscar L, Thank you very much for your positive review about your recently stay with us. We appreciate your relationship with our hotel and we hope to see you on your next vacations. Thank you for you recommendations, this is very important to us. We look forward to help you with any request. Have a wonderful day! More 

Bathurst, New Brunswick, Canada
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed there 1 week-poor service at all bars-no clamato juice all week for drinks-said the clamato juice would arrive but never did. When there was some clamato juice during the first few days, it was at the lobby bar but they would not retrieve it to mix our drinks at the swim-up bar- we had to go get the box... More 

Was this review helpful? Yes 7
Miami Beach, Florida
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 22, 2014

Sheraton Bijao, Guys do something You need someone to take care of your business other wise Who know where/how you will end up. Worst Buffett food I have seen in Decades, Just horrible food, presentation, etc... EVER. You need a Manager and maybe a Chef at some point. I presume they are all Rookies in the business. Rooms are clean... More 

Was this review helpful? Yes 5
Miami, Florida
Top Contributor
57 reviews 57 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 10, 2014

Sheraton Bijao Beach Resort can be a good value. I have stayed there with my family on multiple occasions during low season. We live in Panama City, about a 2 hour drive away. The beach is the #1 reason to stay at this very first world hotel (with first world pricing). Plusses in order of awesomeness... *Kids club-- the staff... More 

Was this review helpful? Yes 8
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear KeenieBeans, First thank you for your opinions about your recent stay at our hotel. We are pleased that you and your family had a very good holiday at our resort, because that is our main goal for our guests. We want to thank you for your excellent comments motivate us to move forward to give their best every day.... More 

Panama City, Panama
Top Contributor
66 reviews 66 reviews
36 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 10, 2014

I love this hotel especially since it's all inclusive. However, the hotel staff isn't so well trained for the hospitality business. They are inflexible on rules. For example, no check-in before 3pm then the line at 3pm to get your keys takes literally 45 minutes. Or, no restaurant reservations before 2pm from one person and 3pm from a different staff... More 

Was this review helpful? Yes 6
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear AirDumas, We are glady to know that you prefer our hotel for the all-inclusive system. Thank you very much for your comments, which allow us to take into consideration those details we need to improve the quality of your stay excellent. We will be glad to have you back with your family so you can enjoy our facilities. Please,... More 

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Additional Information about Sheraton Bijao Beach Resort

Address: Carretera Interamericana, Km 108, Guias de Anton, Santa Clara 0229-00140, Panama
Location: Panama > Panama Province > Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Bijao Beach Resort 4*
Number of rooms: 293
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Also Known As:
Sheraton Bijao Beach Hotel Santa Clara
Sheraton Bijao Beach Resort Panama/Santa Clara

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