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Sheraton Bijao Beach Resort

4.0 of 5
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Carretera Interamericana, Km 108, Guias de Anton, Santa Clara 0229-00140, Panama
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Sheraton Bijao Beach Resort
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Ranked #1 of 2 Hotels in Santa Clara
A recent review
4 of 5 stars reviewed 3 days ago
salma360 Mississauga, Canada
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970 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mississauga, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I loved the experience. The hotel was clean, comfortable, the food was excellent. The staff friendly and helpful. I loved the spa as well as the options to eat. If you wake up at 8am in the morning to cue up for A La Carte you can book more than 4 times. We didnt, but you can. I loved that... More 

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Trinidad
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW

This is one of the Worse Resort anyone can go to. Management & Staff are so very Unprofessional, Unpolished, Absolutely no form of Etiquette. Most of all Racial. My point to this Statement, they should not be in Business like this in order to deal with People from every Walk of Live...................

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Travelers are raving about these Santa Clara hotels

Maple, Ontario
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

This was one of the worst hotels we have ever stayed at. Would definatly never go back . The food was not consistant and very repetitious. The al la carts were hardly open. We only went 4 times in 2 weeks and the service was not the best. The bread would not be fresh all the time and some days... More 

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SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Ivana13 Thank you for taking your time to write a review on our Trip Advisor profile. It is very important for us to fullfill the expectations of our guests as they deserve the best. We are extremely sorry and disappointed that your experience here at our Resort was less than you expected in a Sheraton property. We endeavor to... More 

Indiana
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The Bijao is a good two hour drive from the airport, so don't plan on taking a lot of trips to town for excursions. We visited the Canal and Milaflores Locks - a great trip well worth the cost and time. But the rest of the time was spent at the resort If you enjoy beach and pool and eating... More 

Was this review helpful? Yes 1
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Tripgoer2, Thank you for taking your time to write a review on our Trip Advisor profile. It is very important for us to fullfill the expectations of our guests as they deserve the best. We are gladly to know that you spent a nice time at our Resort, especially that our staff help you with vegetarian food, we are... More 

Albuquerque, New Mexico
Top Contributor
130 reviews 130 reviews
26 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent a week at this property with a large group of guests. It is an all-inclusive style hotel and most things are included. All your food and many of your drinks (premium alcoholic drinks cost extra) are included. What's not included spa services, excursions, golf, laundry. The property is a long drive from the Panama City airport, about 2... More 

Was this review helpful? Yes
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear TerriRoss, We would like to thank you for this fantastic review on our profile, these valuable comments are well received by the entire team that makes up the Sheraton Bijao. We really appreciate your score, allowing us to perform necessary improvements to the welfare of our guests. If you plan to return again to Panama, please do not hesitate... More 

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Sheraton for 4 nights. The check-in process was easy although we arrived earlier, the reception lady spoke English and it took me 5 minutes to go through all the procedures. In general the resort itself is in normal condition however the rooms and some other hotel premises are getting older. But still this doesn't prevent you from enjoying... More 

Was this review helpful? Yes 1
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Natalia_B, We hope you are well. Thank you very much for your comments on our Trip Advisor profile. For us it is important to have your rating to improve the quality of service to our guests. We are gladly to know that you could enjoy the restaurant Sakura and Coco Solo Grill; as far as Los Olivos we really... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We were on the way to reach to the other part of Panama. We stopped for a day here. The building is old and the bathroom needs some upgrade, however everything was clean and working. In the restaurant, I highly recommend the beef, amazing. However ordering muse capacciono, was very disappointing. The one with strawberry is great though. Live entertainment,... More 

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SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear Ramin S, Thank you very much for taking the time to write a review on our Trip Advisor profile, all comments are welcome to explore the experience of our guests during your stay at our Resort. We are pleased to comment that we are in the renovation of our rooms to provide greater comfort to our guests whom deserve... More 

Pittsburgh, Pennsylvania
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a bit of a belated review, but better late than never. We were there between Christmas and New Year's. Highs: Very nice beach, compact property makes it easy to get around, attractive pool area, friendly staff, and good perks at the Sheraton Club. Lows: Poor to mediocre food, with limited variety, and questionable security. We stayed in a... More 

Was this review helpful? Yes
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear TravellerPGH, Receive cordial greetings from all the team of the Sheraton Bijao Beach Resort. For us it is a real pleasure to have your valuable comments about their stay in the month of December, as you say, better late than never. We thank you for detail each point that made your stay enjoyable, also the points that we need... More 

toronto
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and a friend visited this resort the week in April - this is my third time to Panama - it's such an amazing country. The fact that the resort is 15 minute from Rio Hato Airport is amazing and certainly beats flying into the city airport and making the trek from there. The resort is great, though, much like... More 

Was this review helpful? Yes 1
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear iwannabeer, We thank you for taking the time to write so shocking review positively to our hotel. We are pulled by your good comments about your last visit to our Resort. All detailed information is welcome and very helpful to us, because only in this way can the experiences we are creating in our guests, for which we work... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

PLEASE DO NOT GET MARRIED HERE. We visited the resort in 2014 and liked it so we wanted to get married there. We dealt with Roderick and it was a nightmare from day one. He is disorganized and never did what he was suppose to. There are so many things I can list about him being the worst wedding planner... More 

Was this review helpful? Yes 1
SheratonBijao, Guest Relations Manager at Sheraton Bijao Beach Resort, responded to this review

Dear cpatryluk, Thank you for taking your time writing this review on our Trip Advisor profile. We regret the poor perception of service that was by planning your wedding, understand that it is a very special day. As we had in previous conversations, we'd love gladly receive you and your husband again to address them with the quality they deserve.... More 

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