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Sheraton Bijao Beach Resort Hotel, Panama/Santa Clara

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Sheraton Bijao Beach Resort

4.0 of 5
Carretera Interamericana Km 108, Santa Clara 0229-00140, Panama
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Sheraton Bijao Beach Resort
469 traveler photos
Ranked #1 of 1 hotels in Santa Clara
3.5 of 5 stars 482 Reviews
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482 reviews from our community

    Trip type
Traveler rating
    117
    184
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    45
    30
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“simply Terrible and NEVER worth the money!”
1 of 5 stars Reviewed May 20, 2013 NEW

I was very disappointed with our stay at the Sheraton. I am actually surprised that Sheraton allows there name to be on this property. it is far from all Sheraton standards and nothing like normal Sheraton room. They are outdated and badly maintained with no luxury what so ever. The service was none existing, all inclusive resort that don't have... More

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Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
May 22, 2013

Dear Mr. Jon H, First of all, we would like to thank you for taking the time to let us know your comments from your last stay at our Sheraton Bijao. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We would like to offer our sincerest apologies for the inconvenience... More

Panama City, Panama
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“It's Panama....Don't expect much”
3 of 5 stars Reviewed May 15, 2013

Stayed at the resort for several days as a get away. We live in Panama City so it was close by. The main problem with the resort, or any resort in Panama is.....well, it's in Panama. The property used to be much nicer. It went thru various owner's until it is now under the Sheraton name. The place is worn... More

Was this review helpful? Yes 1
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
May 18, 2013

Dear Mr./Mrs. Casadepanama, First of all, we would like to thank you for taking the time to let us know your comments from your stay at our Sheraton Bijao Beach Resort on TripAdvisor. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. Your comments helps us identify or focus on any... More

Panama City, Panama
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Standard, nothing out of the ordinary”
3 of 5 stars Reviewed May 7, 2013

I have been to this resort many times. This is why I can compare to what it used to be. When Sheraton got the administration of this place, a couple of years ago, in my opinion they make good improvements. Nevertheless, they made some recent changes that are not allowing me to enjoy the place like I did at the... More

Was this review helpful? Yes
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
May 8, 2013

Dear Mr/Mrs. Briant D, First of all we would like to thank you for taking the time for giving us your comments on TripAdvisor. At Sheraton Bijao, we take pride in ensuring our guest’s satisfaction. We are actively working to improve service levels and your feedback has proved to be invaluable. Thank you for bringing to our attention comments such... More

Panama City, Panama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Beautiful hotel, disappointing in every other way”
3 of 5 stars Reviewed May 3, 2013

This is a stunning front line property with amazing views, a lovely long beach and comfortable, clean rooms. The staff are well organised and the alcoholic drinks are quality imported brands. There's a good gym, pretty cascading pools, swim-up bar and elegant lobby with pianist. The downfall of this hotel was due mostly to the guests, not the hotel itself.... More

Was this review helpful? Yes
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
May 5, 2013

Dear Mrs. KerenV Thank you for taking the time to leave your comments on TripAdvisor. At Sheraton Bijao, we take pride in ensuring our guest’s satisfaction. We are actively working to improve service levels and your feedback has proved to be invaluable. We are glad that you have had a good perception of our facilities, drinks and our staff. It... More

Playa Coronado, Panama
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
“Great Getaway”
4 of 5 stars Reviewed April 28, 2013

We have stayed at numerous AI resorts over the last 20 years - many being in Mexico, DR and Cuba. However this was the first time that we had stayed in a Panama AI- living just down the coast we used a Groupon opportunity to check the place out and were pleasantly surprised. A typical resort atmosphere and offerings as... More

Was this review helpful? Yes 3
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
April 29, 2013

Dear Mr. Mrs. livethedream_8, We really appreciate your comments regarding your stay at Sheraton Bijao on TripAdvisor! It is always a pleasure to receive feedback from our guest. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We are very happy to see that you enjoyed our facilities and drinks. As... More

Staten Island, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Nice resort”
3 of 5 stars Reviewed April 14, 2013

We stayed at this hotel for Spring Break. The resort is very pretty and the staff was nice. The first room we were given is not the room we paid for but after a call to the front desk our room was changed. The rooms are a decent size and are clean. The beach has black sand and is nice... More

Was this review helpful? Yes 4
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
April 15, 2013

Dear Mr./Mrs. Toniannc6, Thank you for giving us your comments of your recent stay at Sheraton Bijao on Tripadvisor .We are delighted to read that you have enjoyed our hotel, our food and service. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the care and service we provide to our guests. Thank... More

Panama City, Panama
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Beautiful resort”
3 of 5 stars Reviewed April 9, 2013

The pools and the facilities are beautiful, is a small resort so the amount of people is acceptable, you do not have to make long lines for the food or drinks. The service is acceptable, nothing special, the rooms are simple, decoration is missing but are very clean. The resort can be noisy due to pool side animation.

Was this review helpful? Yes 2
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
April 12, 2013

Dear Mr./Mrs. Osi123 We really appreciate your comments regarding your stay at Sheraton Bijao on TripAdvisor! It is always a pleasure to receive feedback from our guest. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We are very happy to see that you enjoyed our pools and facilities. Thanks for... More

Montreal
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
39 helpful votes 39 helpful votes
“Got what we've payed for...”
2 of 5 stars Reviewed April 8, 2013

Went with kids 3 and 7 on 2013 spring break. Long bus ride from airport... 1.5 hour Room was just okay. Resort was Extremely noisy. Service ranged between non-existant to extremely rude. Very Sub-par from Sheraton standards. Felt like a cheap 3 star hotel in Cuba. A lot of noisy locals on the weekend. Beach was dark sand, huge waves.... More

Was this review helpful? Yes 3
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
April 9, 2013

Dear Mr./Mrs. Ohhyeahh, Thank you for taking the time to answer our survey. At Sheraton Bijao, we take pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your or our own expectations in all the points that you have mentioned before. Please accept our sincere apologies for the inconveniencies you experienced. We deeply value your relationship with Sheraton... More

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“Prison!”
3 of 5 stars Reviewed April 8, 2013

I have to say the resort is pretty, plenty of chairs at the pool and the cascading pools were clean and had a great setting. Restaurants were nothing special but ok. That said,If you want to leave for any excursions most are to Panama City!((a few hours drive). The people who worked at the hotel were not very helpful except... More

Was this review helpful? Yes
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
April 9, 2013

Dear Mrs. Lucy, First of all, we would like to thank you for taking the time to let us know your comments from your last stay at our Sheraton Bijao. As we are deeply committed to achieving our guest’s total satisfaction, your opinion is very important to us. We would like to offer our sincerest apologies for the inconvenience that... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“What a deal”
4 of 5 stars Reviewed April 1, 2013

What a great value and fun stay at this beachside resort. Considering the amount of people being served, the food was good Our room was nothing luxurious but was clean and efficient. Try to get a view to beach or to front- the views to either side are not good. Loved the open air lobby. Great pool and beach facilities.... More

Was this review helpful? Yes
Antonio S, Gerente at Sheraton Bijao Beach Resort, responded to this review
April 3, 2013

Dear Mr. Dbenners, We are delighted to read that your expectations were met, that you enjoyed our beautiful beach, our food , our great pool, our lovely open air lobby and our friendly staff. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the care and service we provide to our guests. We... More

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Additional Information about Sheraton Bijao Beach Resort

Also Known As:
Sheraton Bijao Beach Hotel
Sheraton Bijao Beach Hotel Santa Clara
Sheraton Bijao Beach Resort Panama/Santa Clara
Address: Carretera Interamericana Km 108, Santa Clara 0229-00140, Panama
Region: Panama > Panama Province > Santa Clara
Amenities:
Business Center Fitness Center Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Santa Clara
Price Range: $$
Hotel Class:4 star (4*)
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Sheraton Bijao Beach Resort
Carretera Interamericana Km 108
Santa Clara 0229-00140
Panama
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