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Gaylord National Resort & Convention Center

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201 Waterfront St, Prince George’s County, National Harbor, MD 20745
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1 room 1 guest
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Gaylord National Resort & Convention Center
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3,081 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Amazing hotel! Beautiful marble floors, gorgeous decor! Lots of options for eating, drinking and shopping! Room was very comfortable, clean and well stocked! Conference areas were large, spacious and air temperature was perfect! Staff was always friendly and willing to help with anything! The only negative was everything was extremely expensive. Omelette buffet was $20.00, a banana was $4.00. Otherwise... More 

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Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Kind of an annoying stay as everything is an extra charge - even things like using the business center (come on now this is a business hotel) and a mandatory resort fee which gives you what would normally be included - wifi (which sucked) and fitness center (average) access. On the up side, staff are friendly and go out of... More 

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Iowa
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the second gaylord hotel that I've stayed at. Although much smaller in size, still a great hotel. Dining is expensive but there are great options within walking distance. Great view of the river.

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Cortlandt Manor, New York
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a business hotel, no doubt about it. It was very comfortable, quite luxurious, enormous (maybe even cavernous), and has no culture or art or style that has not been product tested like a laundry detergent or breakfast cereal. It's a very good hotel if you're looking for comfort . . . but I'll never stay here again, it... More 

Was this review helpful? Yes 1
Jamie D, Manager at Gaylord National Resort & Convention Center, responded to this review

Dear ctraveler81, Thank you for taking the time to review our property. We truly value open and honest feedback on ways to improve our service, and refine “best practices” that we have failed to uphold. I am saddened to hear that some items compromised your experience. From the nature of your comments it appears that we have failed to provide... More 

Havant, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Attended a conference here and stayed 2 nights. The design of the hotel is beautiful with a glass atrium rising 20 floors, overlooking the river. We took a water taxi to Alexandria one evening and really enjoyed this. There are shops, cafes, restaurants and bars as well as extensive conference facilities. I tried room service and the food was tasty... More 

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Jamie D, Manager at Gaylord National Resort & Convention Center, responded to this review

Dear JuB29, Thank you for your sharing your feedback regarding your stay here at Gaylord National. I am happy to hear that you enjoyed our Atrium view, along with the shops and restaurants on the National Harbor. In regards to our procedures with third party billing, I will share your sentiments with our billing department, in hopes that the processes... More 

Orlando
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First let me say that this is a gorgeous property; the common areas & grounds. but if you pay anything over $200.00 for a non-business (personal) stay, you're a fool. The rooms are average, the food is Aramark quality...The common lobby areas are nice, but so is the mall...

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Jamie D, Manager at Gaylord National Resort & Convention Center, responded to this review

Dear crazivan, Thank you so much for the candid review of our property. We are overjoyed that you enjoyed the grounds and our gorgeous property. We are in the process of revamping several of our outlets and options within. I invite you back to experience all of the new and exciting changes that are coming in the near future. Thanks... More 

Butler, PA
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautiful resort, staff was amazing very helpful! The down side was the WI-FI, and Internet kept losing connection on laptop. Couldn't catch up on work while there, I Pad and I phone connected but had issues with laptop. Helpful in getting me connected but lost connection by morning

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is beautiful with views of the water, gorgeous indoor park, and a pier. Service is good. We had a nice glass of wine or two and a cheese plate in the lounge. The service was excellent. The rooms are nice, bed comfortable, bathrooms very nice with a great shower head. Very sound proof. The only complaint is that... More 

Was this review helpful? Yes 1
New Castle, Delaware
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and I stayed for a festival which was very close by the hotel; the grounds, the decor, the staff was exceptional; everything, topping off our morning with a phenomenal buffet breakfast which was included in our package; all fresh fruit, hot items..just wonderful. The expansive lobby has plenty of common areas to relax if needed; rooms were large... More 

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a typical gaylord resort, they go above and beyond! Very clean and well kept. Staff are very friendly and go above to help. Rooms were large and clean. Convention center was very good but not quite as good as the Gaylord Texan. Great for business or family travel.

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Water taxi(42)
  • Very nice(39)
  • Sports bar(16)
  • Room service(15)
  • Beautiful hotel(7)
  • Potomac river(7)
  • Coffee shop(7)
  • Front desk staff(5)
  • Old Hickory Steakhouse(4)
  • Valet parking(4)
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