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Wyndham Vacation Resorts At National Harbor

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250 Mariner Passage, National Harbor, MD 20745
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1 room 1 adult
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Wyndham Vacation Resorts At National Harbor
Wyndham Vacation Resorts At National Harbor
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492 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Vacation Resorts At National Harbor
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Level Contributor
3 reviews
4 of 5 stars Reviewed August 19, 2014

We just stumbled across this Wyndham Hotel at vacationrentals.com and were quite pleased with the location. There was a free shuttle to the Metro station and back. We visited all of the monuments and memorials we could squeeze in. There were plenty of restaurants, shops, activities, and fun at National Harbor. The room was OK but, could have used more... More 

Helpful?
Thank Robert B
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Dear Robert B, Thank you for taking the time to provide this feedback. We value your comments as they help us in our effort to continually improve our level of service. We appreciate the kind words regarding our staff and the level of service you received and we look forward to welcoming you back in the future. Sincerely, Jorge A.... More 

toronto
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed August 18, 2014

First time visiting National Harbor, very nice. The hotel's location at National Harbor is great although not much of water/river view. Steps away from the water front. The 2br unit we stayed in was very nice and well maintained. Appliances all in great condition. Pool is small but the kids had fun anyway. Parking is extra so beware. Outlet mall... More 

Helpful?
1 Thank yk2
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Dear yk2, Thank you for taking the time to share your recent experience with us. We greatly appreciate your comments as they help us in our effort to continually improve our level of service. We look forward to welcoming you back in the future. Sincerely, Jorge A. Larrieu, Jr. jorge.larrieu@wyn.com 301-265-4200 More 

missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 12, 2014

We are owners with Wyndham. We have stayed at National Harbor for the past 3 years. We always stay in a Presidential Suite, in the same unit. Our unit this year was due for maintenance, however they allowed us to use it. It was in great shape. The previous guest had fried food that you could still smell, however that... More 

Helpful?
3 Thank capsky
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Dear Capsky, We are so glad to hear you experienced great customer service during your stay. As you know we have many properties which house a large amount of guests and their wireless devices. We are working to improve this feature; however this may take some time. We value your feedback as it helps us to improve in many ways.... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 10, 2014 via mobile

We stayed here as guests of owners (our parents own) August 4-8, 2014. We had a two bed two bath room 311 (no view, but that didn't bother us). The room was very quiet and comfortable. There were a few issues: over the range microwave was broken, so another set on the counter, shower door would not stay on the... More 

Helpful?
Thank HogMommy
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Dear HogMommy, Thank you for taking the time to contact us regarding your recent stay at Wyndham National Harbor. We are terribly sorry to hear we did not meet all of your expectations. We want you to know that your issues have been brought to the attention of our management team in an effort to correct and prevent these issues... More 

jersey shore
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 7, 2014

A little tough for parking during Memorial Day weekend trip but otherwise a great resort in a fun area of National Harbor . Nice pools, gym, activity area, including dvd rentals. Rooms nice size and kitchen well stocked. Great restaurants in walking distance.

Helpful?
2 Thank newjoiseygirl
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Dear Newjoiseygirl, Thank you for taking the time to provide your feedback. We're glad to hear you had a pleasant stay. We look forward to welcoming you back in the future. Sincerely, Jorge A. Larrieu, Jr. jorge.larrieu@wyn.com 301-265-4200 More 

Raleigh, North Carolina
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

Stayed here for 3 days. I have a mixed review but all in all, the resort is okay. The staff is very friendly and attentive. Check in was timely but the room slightly smelled of fish. Maintenance was called and sprayed the room. I smelled fine for a while. We left to tour the city. When we returned the room... More 

Helpful?
2 Thank Stephr1309
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Stephr1309, I am sorry you had to spend even a minute of your vacation dealing with houskeeping and maintnace issues. I know there is certain level of satisfaction expected when staying at a Wyndham property and you did not receive this. Please rest assured that we are addressing the concerns you shared during your visit to avoid any future occurrences... More 

Iron River, Michigan
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 25, 2014

I booked this stay via Vacation Strategies through TripAdvisor. I had no issues with this at all. Check in is at 4p.m. in the afternoon with no chance of checking in early. Plan on storing your baggage or fly in later. Front desk staff were very nice and accommodating. They offered to call if the room was ready early. Of... More 

Helpful?
1 Thank Jeanie S
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Thank you for the feedback Jeanie. I am glad to hear that the Activities Staff was accommodating to your teenagers and that you enjoyed our outdoor grilling area. I am disappointed to hear about your interaction with the resort sales staff as this is not part of the Count On Me service we take pride in. I apologize that your... More 

Vonore, Tennessee
Level Contributor
713 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 821 helpful votes
3 of 5 stars Reviewed July 23, 2014

We are Wyndhan VIP owners. We have been to a number of Wyndham resorts and this is definitely not as good as many, but it is clean, comfortable and usable. This is a newer unit and some things have been done on the cheap..smaller kitchens, cheaper bath fixtures, shared laundry room rather than washer and dryer in rooms, etc. free... More 

Helpful?
2 Thank Torte_Sue
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Torte_ Sue, I apologize for slow check-in as well as for any cofusion or miscomunicaiton pertaining to the parking facility. I am equaly disappointed to hear that the amenities did not meet the expectations you have become acustomed to while vacationing at other Club Wyndham Resorts. I am glad to hear that you found your unit to be clean and... More 

Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed July 22, 2014 via mobile

Please somebody help me!. The facilities are good but the services are terrible. I leased an apartment with two rooms!. The size was good. The furnitures were good. But the beds were terrible! The pillows were terrible and the sheets were a nightmare!!!!!!. Please help me!. I have a terrible back pain because the king bed was too soft and... More 

Helpful?
2 Thank Samurai10
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Samurai10, I am disappointed to hear about your recent experience at Wyndham National Harbor and appologize for not being able to meet your expecations. I value your suggestions and feedback, as it provides us with an opportunity to improve. More 

Tacoma, Washington, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 22, 2014

We shared a 4 bedroom suite with another family. The pool, the BBQ and customer service was great. There is a free shuttle that drives to the King St. Train Station for easy access downtown. The restaurants in the immediate vicinity are over priced but good.

Helpful?
1 Thank Ed P
Jorge L, General Manager at Wyndham Vacation Resorts At National Harbor, responded to this review

Ed, thank you for sharing experience. We are glad to hear you enjoyed your stay in a 4 Bedroom Suite and had the opportunity to enjoy the pool and grill during your visit. Again, thank you for reaching out and we look forward to your next visit. - Jorge More 

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