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AC Hotel Washington, DC at National Harbor

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156 Waterfront Street, National Harbor, MD 20745 (Formerly AC Hotel National Harbor Washington,DC Area)
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AC Hotel Washington, DC at National Harbor
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AC Hotel Washington, DC at National Harbor
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44 Reviews from our TripAdvisor Community

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Traveler rating
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am a travel agent and was visiting this location while I had an appointment at Johns Hopkins University for a summer camp for my daughter. I've stayed in an exact replica of this hotel in Chicago and was amazed when I walked in and it looked so familiar. I was pleased to be experiencing this property. The hotel is... More 

Was this review helpful? Yes
Richmond, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in an awesome location, and it is very beautiful. It is clean and trendy, and the staff was very nice and helpful. The lounge is very nice, with an outdoor patio. The problem is the rooms. They are on the small side, which is not that bad, but they have almost no storage space. As in, there... More 

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Maggie A, Manager at AC Hotel Washington, DC at National Harbor, responded to this review

Dear KristinaC, Thank you for taking the time to review your stay at AC Hotel National Harbor. We are very pleased to hear that you were satisfied with the location as well as our staff. I am glad to hear that we were able to provide great service with a smile. I do apologize that you were not happy with... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love the way this hotel looks inside and out. The layout is very contemporary and modern. The rooms are wonderful. I want to say a special thank you to the Operations Manager M.A. for taking such good care of me making my stay very special for me and my wife! I want to also say the front desk team... More 

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Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My stay started out with a hiccup: 3 rooms were booked and although 2 were great, one was obviously not the same category. The front desk quickly fixed the problem. The property was nice, the rooms were nice & had fantastic views! The hotel is in a beautiful location with new construction everywhere. Trip was booked for a get together... More 

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momto2boys07
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed here as part of a group for a week in July. The location was great as there were a lot of restaurants and shops nearby. The parking was very expensive, the valet prices are just insane. The room was clean and although a lot of reviews complain about the size, I thought the size was fine and I... More 

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Maggie A, Manager at AC Hotel Washington, DC at National Harbor, responded to this review

Dear momto2boys07, Thank you for your feedback and review of your stay at our hotel! Your feedback is necessary as we are a new hotel and can grow based on all the feedback we receive. I'm glad to hear that our Guest Experience Experts and our Valet staff were able to provide great customer service. I want to apologize for... More 

lilskjbaby
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel the weekend of father's day. When you first come in, you have to either go up the elevator or one flight of stairs to the check in. The lounge is right next to check in and looked very nice. They have an outdoor deck area where you sit. They offered $5 sangria which was a... More 

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Williamsburg, Virginia
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is in a great location, close to where I needed to be. The common areas are very well kept and clean. The room décor is very stylish and contemporary, but the cleanliness and maintenance side in my room needed some work. Although my stay was quick, I noticed a few things to include dirt and hairs in the... More 

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Maggie A, Manager at AC Hotel Washington, DC at National Harbor, responded to this review

Dear jrld, Thank you for the review of our property. Your feedback is imperative to the growth and development of our hotel. I am glad to hear that you were happy with our location and we were able to provide a place to rest while still meeting your locational needs. I do want to apologize for the difficulties you experienced... More 

Ann Arbor, Michigan
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Wonderful European style breakfast buffet includes prosciutto, cheeses, fruits, yogurts, pastries, juice and coffee. Room was delightful and had a wonderful harbor view. The built environment is outstanding with a second floor lobby. Delightful staff, a short walk to the fabulous Gaylord convention center, ferris wheel and convenient public parking...just bring your car, you don't want to rely on spotty... More 

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Atlanta, Georgia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very Nice Hotel.... Clean lines,ultra modern fixtures and a very friendly staff. Rooms are rather small compared to other hotels located at the National Harbor, but they are comfortable. There is a wonderful rooftop terrace available to enjoy a glass of wine or cocktail while watching the sunset. There is also a great view of the Potomac River and Key... More 

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Stamford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I chose this hotel for the location and price (cheaper than the others at the time of booking). The Location is Excellent - no complaints there! Here are just some of our concerns ... we called to ask if there was a pool and were told there was an "all weather" pool - great, as we are a family with... More 

Was this review helpful? Yes 1
Maggie A, Manager at AC Hotel Washington, DC at National Harbor, responded to this review

Thank you for taking the time to comment on your recent stay at AC Hotel National Harbor. Your feedback is imperative to the continuing growth and development of our hotel. I am sorry to hear that you were misinformed about the amenities of our hotel. We try our best to ensure that all representatives of our hotel, on property and... More 

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