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Residence Inn National Harbor Washington, DC

Certificate of Excellence
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192 Waterfront St., National Harbor, MD 20745
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Residence Inn National Harbor Washington, DC
Best prices for: 1 room 1 guest
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Ranked #2 of 5 Hotels in National Harbor
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
slm528 Lancaster, Pennsylvania
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236 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lancaster, Pennsylvania
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The front desk staff was exceptional! I initially called the hotel the morning of our scheduled check-in to ask for a pack-n-play and possibly an early check-in. The woman I spoke with was helpful and courteous. Upon check-in (2 hours before normal check-in time) the same woman was at the desk and remembered my name. I was surprised, because you... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for your positive review of our hotel! At the Residence Inn National Harbor, our staff strives to provide the utmost guest satisfaction for our guests because we want to be able to create a memorable experience. We're also pleased to hear you enjoyed your stay and we look forward to having you stay with us soon!... More 

New York, New York, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently spend 5 days with my wife, the rooms are in excellent conditions. the front lobby staff are very friendly. big plus for breakfast included. will definitely come back. right in the middle of the nightlife and restaurants.

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RINationalHarbor, Guest Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Hello Guest, Thank you for taking the time to review the Residence Inn National Harbor. I am glad to hear you enjoyed your stay here with your wife, as we strive to provide our guests the ultimate comfort and satisfaction during their stay. We hope you continue to stay with us again in the near future! Warm Regards, Beverly Tan More 

Baltimore, Maryland
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk staff were very friendly. The hotel decor is a little tired, but very clean. The location is great -- directly across from The Gaylord and walking distance to many shops and restaurants. We were only there for about 24 hours, and didn't get a chance to go to the complimentary breakfast, so not much more to say... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! The Residence Inn National Harbor is actually undergoing renovations in August where the lobby will be equipped with a modern decor and more plug-in friendly options. The hotel is also situated conveniently across the Gaylord Ceonvention Center, where all the restaurants and shops are within walking distance. At... More 

Norwell, Massachusetts
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

A quick first time visit to the National Harbor area for a fencing tournament with my daughter being held across the street at the Gaylord Hotel/Convention Center. Stayed Saturday night on Marriott points. Nice newer hotel. Convenient parking garage just behind property with a modest daily charge for parking. Steps from many restaurants, shops, bars, Potomac River. Beautiful area, would... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for your positive feedback of our hotel! I am glad you enjoyed your stay at the Residence Inn National Harbor. With our suite sized rooms that come equipped with a kitchenette, the Residence Inn National Harbor provides guest a comfortable home away from home. During the summer, various events such as Movies by the Potomac and... More 

Boynton Beach, Florida
Top Contributor
63 reviews 63 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Residence Inn on Waterfront St is a wonderful hotel just across the street from the Gaylord Convention Center. I always enjoy the Residence as it has everything plus a decent breakfast included. A view of National Harbor which is formed by a section of the Potomac River.

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for your positive feedback of our hotel. We are glad to hear you enjoyed your stay here as well as our breakfast buffet. Our view and water rooms do offer a scenic view of the Potomac River, so please make sure to select those room types when making your reservation. We hope you come back to... More 

Detroit, Michigan
Top Contributor
92 reviews 92 reviews
84 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for several nights recently when attending a work-related conference across the street at the Gaylord National. I could have stayed at the Gaylord National -- the room rates were the same -- but I didn't think you received much value for the money, so I stayed at the Residence Inn. It was consistent with other Residence Inn... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for feedback of our hotel. We sincerely apologize for the lack of special recognition - as a Marriott Elite member, we appreciate your lifelong loyalty. At the Residence Inn Marriott, we want to ensure we provide the ultimate guest satisfaction and unfortunately we have fallen short of our standards. Please know that we have addressed the... More 

Holland, Michigan
Top Contributor
98 reviews 98 reviews
42 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had meetings in northern Virginia just outside of Washington DC but flew into BWI for lower flight costs and were looking for nice hotel at reasonable rates that was in between the airport and the client site. We directed toward National Harbor as it was less than an hour from our meeting location the next day. there are a... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! We are glad to hear you enjoyed your stay at the Residence Inn National Harbor. Due to the growing number of attractions at National Harbor, it provides guests many accessible options to multiple restaurants and shops. During the summer, there are many family friendly activities by the waterfront,... More 

Erie, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

My wife and I stay here every year we attend her veterinary conference. It's convenient both to the conference center and to DC. It has always been very clean, the breakfast have been good and the rooms are comfortable. We plan on staying here again this year, but I'm not looking forward to "fighting" for an upgrade again. I'm a... More 

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RINationalHarbor, Assistant General Manager at Residence Inn National Harbor Washington, DC, responded to this review

Greetings mebu22, Thank you for taking the time to share your feedback. Please accept out sincere apology for the challengs you experienced with your reservation. I will be sharing your feedback with the staff and leadership team to ensure we can improve and handle more appropriately in the future. If I can be of any assistance now or in the... More 

Aberdeen, Maryland
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 18, 2015

Very enjoyable experience. Came for a two day meeting. Had a very nice room with a water view, although higher floors will have better views. The room was large enough, although it was slightly cold. The free breakfast was very nice. There was no evening manager’s reception – this hotel stopped doing it in 2014. (There is a kitchen area... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for your time to give us feedback about our hotel. I'm glad to hear you enjoyed your stay here. Due to the number of attractions in National Harbor, there is no evening social since we want our guests to experience the Harbor. As for our Market, we do provide less expensive options for beverages and water.... More 

Columbia, Maryland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2015

My husband and I stayed for the weekend and we had a wonderful time. The hotel was clean, beautiful and the staff was very friendly. Large rooms, kitchenette and a great breakfast the next morning. Convenient to all the shops and restaurants at the National Harbor, no car necessary!

Was this review helpful? Yes 1
RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, We are ecstatic to hear you enjoyed your stay at the hotel! With many restaurants and shops within walking distance; National Harbor provides ample entertainment for many visitors. We hope you stay with the Residence Inn National Harbor in the near future if you are ever in the Washington D.C. area! Warmly, More 

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