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Residence Inn National Harbor Washington, DC

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192 Waterfront St., National Harbor, MD 20745
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Free Internet + Breakfast
Best prices for: 1 room 1 guest
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Residence Inn National Harbor Washington, DC
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Residence Inn National Harbor Washington, DC
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241 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Queens, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Given the nightly price of this hotel, I was expecting a lot more value. Outside of the breakfast (which is awesome), the hotel needs a serious renovation/upgrade and not just in the lobby to keep up with Residence Inn's new corporate face. I've stayed at all the hotels in National Harbor (Westin, Hampton Inn, Gaylord and Aloft), except the Wyndham,... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, We thank you for taking your time to give us your feedback of the hotel. At the Residence Inn National Harbor, we strive to provide the utmost guest satisfaction, and we sincerely apologize for falling short of your standards during your stay. Due to the amazing geographical location of National Harbor, the restaurants and activities in this area... More 

Ellicott City, Maryland
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for just one night.. Room was perfect as well as location. Walked to water taxi which takes you to Old town Alexandria and Tital Basin to visit Lincoln Memorial, Jefferson Memorial and more Hot breakfast in morning which is included with your stay was pretty good.. Pancakes, sausage gravy and biscuits, scrambled eggs and more Restaurants all around area... More 

Was this review helpful? Yes 1
RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Hello Guest, Thank you for your time to review our hotel. At the Residence Inn National Harbor, where it is located on the brink of the Potomac River, it gives guests a magnificent view and provides a breathtaking experience for our guests. The wide spread for breakfast is our favorite amenity as well. We're glad you had an enjoyable stay... More 

New York City, New York
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nce hotel. Would have liked more service from front desk upon check in. I asked for a room with a view and there was boat temp to accommodate. I stay at Marriott all the time have status and yet no help. My room was cleaned without leaving any toiletries or new towels. It was taken care of one I called... More 

Was this review helpful? Yes 1
RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Hello Guest, Thank you for your review of the Residence Inn National Harbor. I apologize for the lack of service from our Housekeeping department as we have failed to uphold the Marriott standard. We strongly value the loyalty of our Marriott Rewards members; however, room upgrades are based on availability. In order to make sure that room upgrades are available,... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great for my family to base out of while visiting DC. Beautiful area with lots to do and see in the immediate area. Clean, new, breakfast was good. Very nice staff. Keys don't work often, expect to show Id to get new keys, but no biggie. Lifeguard on duty which is a nice bonus.

Was this review helpful? Yes 1
RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, We are delighted to hear you enjoyed your stay here with your family at the Residence Inn National Harbor. Within close proximity to Washington D.C., but away from the hustle and bustle of the city, it provides a lovely atmosphere and plenty of attractions. It is Prince George's policy to have a lifeguard on duty during open pool... More 

Alexandria, Virginia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place, I have used this hotel since 2010-2015 to host our annual trainings and conference attendance functions. The staff always bends over backwards to keep my people happy while they are staying at the hotel. The rooms are spacious and clean, one of the best....I should know I spend over 75 nights a year in hotel rooms. Why pay... More 

Was this review helpful? Yes 1
RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. We thank you for your continuous loyalty to Marriott and the Residence Inn National Harbor. Our staff takes pride in providing the utmost guest satisfaction; I will ensure to share your positive feedback with them. We hope you continue to come stay here in the near future and... More 

Lancaster, Pennsylvania
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front desk staff was exceptional! I initially called the hotel the morning of our scheduled check-in to ask for a pack-n-play and possibly an early check-in. The woman I spoke with was helpful and courteous. Upon check-in (2 hours before normal check-in time) the same woman was at the desk and remembered my name. I was surprised, because you... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for your positive review of our hotel! At the Residence Inn National Harbor, our staff strives to provide the utmost guest satisfaction for our guests because we want to be able to create a memorable experience. We're also pleased to hear you enjoyed your stay and we look forward to having you stay with us soon!... More 

New York, New York, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently spend 5 days with my wife, the rooms are in excellent conditions. the front lobby staff are very friendly. big plus for breakfast included. will definitely come back. right in the middle of the nightlife and restaurants.

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RINationalHarbor, Guest Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Hello Guest, Thank you for taking the time to review the Residence Inn National Harbor. I am glad to hear you enjoyed your stay here with your wife, as we strive to provide our guests the ultimate comfort and satisfaction during their stay. We hope you continue to stay with us again in the near future! Warm Regards, Beverly Tan More 

Baltimore, Maryland
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front desk staff were very friendly. The hotel decor is a little tired, but very clean. The location is great -- directly across from The Gaylord and walking distance to many shops and restaurants. We were only there for about 24 hours, and didn't get a chance to go to the complimentary breakfast, so not much more to say... More 

Was this review helpful? Yes
RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! The Residence Inn National Harbor is actually undergoing renovations in August where the lobby will be equipped with a modern decor and more plug-in friendly options. The hotel is also situated conveniently across the Gaylord Ceonvention Center, where all the restaurants and shops are within walking distance. At... More 

Norwell, Massachusetts
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A quick first time visit to the National Harbor area for a fencing tournament with my daughter being held across the street at the Gaylord Hotel/Convention Center. Stayed Saturday night on Marriott points. Nice newer hotel. Convenient parking garage just behind property with a modest daily charge for parking. Steps from many restaurants, shops, bars, Potomac River. Beautiful area, would... More 

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RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for your positive feedback of our hotel! I am glad you enjoyed your stay at the Residence Inn National Harbor. With our suite sized rooms that come equipped with a kitchenette, the Residence Inn National Harbor provides guest a comfortable home away from home. During the summer, various events such as Movies by the Potomac and... More 

Boynton Beach, Florida
Top Contributor
63 reviews 63 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 14, 2015

The Residence Inn on Waterfront St is a wonderful hotel just across the street from the Gaylord Convention Center. I always enjoy the Residence as it has everything plus a decent breakfast included. A view of National Harbor which is formed by a section of the Potomac River.

Was this review helpful? Yes
RINationalHarbor, Public Relations Manager at Residence Inn National Harbor Washington, DC, responded to this review

Dear Guest, Thank you for your positive feedback of our hotel. We are glad to hear you enjoyed your stay here as well as our breakfast buffet. Our view and water rooms do offer a scenic view of the Potomac River, so please make sure to select those room types when making your reservation. We hope you come back to... More 

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