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The Westin Washington National Harbor

4.0 of 5
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171 Waterfront Street, National Harbor, MD 20745
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The Westin Washington National Harbor
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Ranked #4 of 5 Hotels in National Harbor
A recent review
4 of 5 stars reviewed 1 week ago
gabino2624 Jakarta, Indonesia
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336 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel is quite new and very ideally located on the harbor. With only 186 a night for our stay --we got the most amazing and spectacular view of the harbor! The hotel is surrounded by a wide array of restaurants and bars. I found this hotel while scoping for alternative conference venues outside DC.I recommend it as a good... More 

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Barrie, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

My family of four stayed in the Westin National Harbour in March. While it is well maintained and clean, they offered no suites for family. This made it a bit tight with two doubles and a cot. We liked how clean the rooms and bathrooms were since just about everything is OK when there's a clean room. Our biggest problem... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel had a good location for those attending convention at the Gaylord Convention Center. Note there are rooms at the convention center and there is a residence inn across the street. I would have liked a room in the harbor side or a higher floor

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. We are glad to hear you enjoyed yourself in the Harbor. Water View rooms are available on the Starwood website, and can be booked for a nominal upcharge. They may also be upgraded at the front desk for Gold and Platinum members if available. More 

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Westin Washington National Harbor for a conference in February 2015. Hotel staff was polite, attentive and personable. My room was clean, large (compared to other hotels in the area) and full of great views. Westin bed was very comfortable! I had dinner and breakfast at the Sauceity restaurant at the hotel. This place is a hidden... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for the kind words. We are happy to hear you enjoyed your stay and all the harbor has to offer. We do hope to see you back next time you are in the area. More 

Orlando, Florida
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there for a conference. Note that the hotel is not in the city center but near / next door of the conventional center. If you attend any conference at the convention center, this is a great location, the rooms have a fantastic view on the lake. Great gym with lake view also. The pool is nothing exciting but... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to write about the hotel. We are happy to hear you had an enjoyable stay and that you took full advantage of all we have to offer. Please visit us again when your travels bring you back to the area. More 

Indianapolis, Indiana, United States
1 review
5 of 5 stars Reviewed February 21, 2015

I stayed here in February 2015 for a conference at a nearby hotel. While I had initially wanted to stay at the host hotel, the staff at the Westin made my trip successful and without worry. From the moment I arrived and spoke with Tommi at the front desk, to when she also assisted me in calling a taxi a... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Many thanks for the kind words. We truly appreciate your accolades. We hope to see you again in the very near future. More 

Bowie, Maryland
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 17, 2015

Great place to stay for New Year's eve! We were able to park and enjoy the Harbor restaurants and bars. The room was very nice and the package - which was reasonably priced - included breakfast - in the restaurant or room. We opted for the room and it was great! We also requested a waterfront room. The staff was... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay , the hotel and the Harbor. We look forward to seeing you again the next time you visit the area. More 

Rockville, Maryland
Top Contributor
55 reviews 55 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed February 9, 2015

So it's winter and cold and a SPG member is given a room next to the stairwell and across from the housekeeping freight elevator. No water view, no nothing. Stained carpets and stained furniture in room. Neither phone in the room worked, the tv didn't work. Had to call the front desk from cell phone to send engineer. Two nightstands... More 

Was this review helpful? Yes 3
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. Please know all reviews are brought to the attention of management. We were actually quite busy during your stay and upgrades are granted based on availability and SPG status. Please also note that should you utilize a third party site, such as Expedia, Orbitz or one of the discount sites, you forfeit all of the... More 

Miami, Florida
Top Contributor
110 reviews 110 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 8, 2015

We enjoy staying in National harbor because of the ease getting into DC and the surrounding area. The hotel has a nice boardwalk along the water, is surrounded by nice shops and restaurants and there's even a small beach, what more could you ask for? Over the multiple times we have stayed we've received excellent service and we've never experienced... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. We are always happy to hear that our guests have had an amazing time. We are grateful for all of the positivw feedback and look forward, as do you, to your next visit. More 

Washington DC
Top Contributor
69 reviews 69 reviews
35 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed January 28, 2015

National Harbor is a fairly new neighborhood for dining, shopping, and entertainment in the DC Metro area. It is punctuated by the grand Gaylord resort hotel which I consider the Harbor's flagship hotel by its sheer size, facilities, and just overall design. However, right across and even closer to the Potomac River itself is the Westin Washington National Harbor. Granted... More 

Was this review helpful? Yes 1
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. Unfortunately, we have no control over the weather, which obviously affected your experience. We are dismayed to hear that you were underwhelmed! Understand that Westin, as a Brand Standard promotes a healthy and relaxing lifestyle, as is evidenced in our design element and our food and beverage options. Our rooms are as large, or larger... More 

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