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The Westin Washington National Harbor

171 Waterfront Street, National Harbor, MD 20745
Hotel amenities
The Westin Washington National Harbor
Best prices for: 1 room 1 guest
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Ranked #4 of 5 Hotels in National Harbor
A recent review
3 of 5 stars reviewed 3 days ago
beachgirl777 garrison, ny
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345 Reviews from our TripAdvisor Community

Traveler rating
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    115
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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garrison, ny
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I just returned from a conference at the National Harbor and stayed at the Westin as the hotel at the conference center was booked solid. First off, the Westin is a fine hotel. It had a nice lobby, the staff was friendly and helpful upon check-in and they gave me a nice room on the top floor. It didn't have... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. We are saddened to hear that you experienced an issue. We do discuss and address all comments and will definitely look into this. More 

Ankara
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a meeting in May 2015. The building has an excel water view. Staff was friendly and helpful. Wifi was free. Like other places in Natonal Harbor, the restaurant was expensive but they served good prepared food.

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your time and your review. We like to hear all comments and do share them with all associates. Please come again when you visit the Harbor. More 

Plano, Texas
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here three nights. Great view of the National Harbor. The staff was very nice and helpful with anything that we needed. Great location as well for eating places and shopping. Only con, was the parking garage was alittle walk with small kids and you had to pay for it.

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review and comments. We are glad to hear you enjoyed your stay and the Harbor. Please visit us again the next time your travels bring yo to the area. More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I love staying in Westin hotels! My best friend decided to have her bachelorette party here and I couldn't have imagined a better place. Upon arriving to our room, the bed looked as if someone had been in it already and there was an open water bottle on the night stand. After complaining, we were moved to a cleaned room... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. We are troubled to hear you experienced issues during your stay. Please know all comments are reviewed and addressed. Once again, we thank you for your comments. More 

Vancouver, Canada
Top Contributor
167 reviews 167 reviews
48 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As a frequent traveller (over 200 nights per year) I get to be spoiled by the best of the best in hotels around the world. I look for three things when determining the value, experience and "be back" factor. These are location, comfort and most importantly of all...staff! The Westin National Harbor hits them all "out of the park"!!! Location:... More 

Was this review helpful? Yes 1
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to review the hotel. We are thrilled that you were so happy. We look forwars to having you as our guest again in the nbear future. More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Before we even arrived, the general manager, Salem, went out of the way to make our night truly a memorable experience we will never forget by upgrading our room to the largest, nicest suite we have ever stayed in. Literally, it's the size of most 1 bedroom apartments in DC! Our stay was flawless from the moment we walked onto... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to review the hotel. We are happy to hear of your delight with your stay. Please visit us again when you are in the area. More 

Toronto, Ontario
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 26, 2015

I stayed at the Westin National Harbor in April 2015 for a business trip. I booked a river view room and it was gorgeous; you could see the sunset as it was west facing and nothing blocks the view of the river, and the ferris wheel lights up at night just by the river. The hotel lobby serves food until... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review of our hotel. We were gratified to hear of your delight with your stay. We do hope to see you again when you return to the area. More 

West Palm Beach, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 22, 2015

The main attraction of this hotel is its location to the water. The other plus for this hotel was the service and helpfulness of the staff. Everyone from the front desk personnel to the maid staff was friendly and helpful. I found that although the room was nicely appointed with furniture, most of it was not practical. Although there were... More 

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to write a review. We are happy to hear you enjoyed the hotel and the service by the staff. We are concerned that you found getting breakfast an issue, as it is not the norm for the hotel, and do plan to address it with the staff. As far as parking in concerned, we... More 

Lexington, North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 3, 2015

I placed a reservation through the reservation phone line. I was told that was the only way I could request a river-front room. The operator specifically told me that was what I would get if I made the reservation through her. I made the reservation. I called back later to add a day and was told hen that my reservation... More 

Was this review helpful? Yes 2
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. I am, however perplexed, as Water View, upgraded rooms can be booked easily online on the Hotel website. There is an upcharge, but through us, on regularly priced rooms, it is only $25. Third party sites and OTA's often do not have the ability to sell these rooms. Rates do vary day to day and... More 

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 21, 2015

This hotel is quite new and very ideally located on the harbor. With only 186 a night for our stay --we got the most amazing and spectacular view of the harbor! The hotel is surrounded by a wide array of restaurants and bars. I found this hotel while scoping for alternative conference venues outside DC.I recommend it as a good... More 

Was this review helpful? Yes 1
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments. We are gratified to hear that you enjoyed your stay and had a successful meeting. We hope to see you again the next time your travels bring you here to the DC area. More 

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