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Hampton Inn & Suites National Harbor/Alexandria Area

Certificate of Excellence
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250 Waterfront Street, National Harbor, MD 20745
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Hampton Inn & Suites National Harbor/Alexandria Area
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Hampton Inn & Suites National Harbor/Alexandria Area
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508 reviews from our community

Traveler rating
    269
    175
    35
    17
    12
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80
76
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285
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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    (110)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Great hotel with close proximity to the Gaylord. We prefer to stay here and walk to the Gaylord for conference meetings. The hotel lobby is fresh and new. Breakfast was great. The room was clean and I especially like that the thermostat was located next to the bed. There was also a charging station on the nightstand. A real plus.

Review collected in partnership with Hampton

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Oxon Hill, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The staff is friendly and they have a wonderful hot breakfast everyday! The hotel is in National Harbor MD and there are plenty of restaurants within walking distance along with shops. Tanger outlets are also near by. You are next to DC and VA very convenient location.

Review collected in partnership with Hampton

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Benton, AR, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I was attending a conference at the Gaylord, but there were no rooms available at the venue. The Hampton was directly across the street, making it a perfect location. The hotel was very clean and neat. The staff was friendly, accommodating and helpful. The complimentary breakfast was well prepared and gave a variety of hot and cold choices. I couldn't... More 

Review collected in partnership with Hampton

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Virginia, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great staff always friendly and very helpful. No matter what time of day they are always aware of guests when walking in or out of the hotel. Very clean hotel and sleeping rooms. Great location right near the restaurants. Very safe area.

Review collected in partnership with Hampton

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Bangor, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

We stayed a Friday and Saturday for a convention across the street at the Gaylord. We had amazing and friendly staff who let us check in early (10:15am!!). I honestly have NEVER had any staff seem so genuine in wanting to help and accommodate us! our room was big (2 queen and sofa pull out). Bathroom was a bit smaller... More 

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St. Louis, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very convenient to the Gaylord Convention Center (right across the street) at an affordable price. Hotel was immaculate and staff were very helpful and friendly. Staff shared take-out menus and explained the shuttle service to/from the nearby outlet mall (which has a $10 fee). Note: only King suites and double rooms have bathtubs. All others only have walk-in showers.

Review collected in partnership with Hampton

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Picayune, Mississippi
1 review
4 of 5 stars Reviewed 1 week ago

From the moment I walked in, the hotel staff were very kind and attentive. They always said hello when I passed the front desk, were accommodating of special requests, and the continental breakfast staff made sure I had everything I needed with a smile.

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Ted F, General Manager at Hampton Inn & Suites National Harbor/Alexandria Area, responded to this review

Dear David M Thank you for visiting the Hampton Inn & Suites at National Harbor. We are so glad you had such a excellent stay and that you picked our hotel for your hospitality needs.. I am pleased how much you felt our hotel made it convenient for you. I am happy to hear you had such a wonderful experience... More 

Houston, Texas
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked a package for hotel and parking from the Hampton Inn website and even checked in online. To my shock, the front desk insisted that the parking was charged at $13 per day and that they had NO packages that included parking. Only after I showed them from their website did they agree to "give me free parking" and blamed... More 

Was this review helpful? Yes
Ted F, General Manager at Hampton Inn & Suites National Harbor/Alexandria Area, responded to this review

Dear Houstonian88 I want to thank you personally for bringing this matter directly to my attention. I am deeply sorry for failing to meet your expectations. I will can promise you we will use your comments and feedback as a tool to get better We are looking forward to the opportunity to be of service in the near future. Sincerely,... More 

Williamsburg, United States
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was stuffy upon arrival. The adjustment of the thermostat provided us with either a cold room or a hot one, there didn't seem to be a happy medium. Bathroom was dirty, towels were wet and shower door obviously not on the track. Would not stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ted F, General Manager at Hampton Inn & Suites National Harbor/Alexandria Area, responded to this review

Dear Andrew P I want to thank you personally for bringing this matter directly to my attention. I am deeply sorry for failing to meet your expectations. I will can promise you we will use your comments and feedback as a tool to get better while continue to be the #1Hotel in delivering outstanding guest service on TripAdvisor and many... More 

Jersey City, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here three times, most recently in February. I come down for a conference at the Gaylord every year, but I stay here. The hotel is very nice and a very short walk to the Gaylord (two minutes, right across the street). The rooms are very clean, the staff is very helpful and friendly. Breakfast is excellent. A... More 

Was this review helpful? Yes 1
Ted F, General Manager at Hampton Inn & Suites National Harbor/Alexandria Area, responded to this review

dear EnJayTraveler Thank you for visiting the Hampton Inn & Suites at National Harbor. Thank you for taking the time to review our hotel. We are so happy and glad that we exceed your expectations. Thank you! We are looking forward to be of service in the near future! We thank you for your business. Sincerely, Ted Fleurimond, General Manager. More 

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