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Neptune Pwani Beach Resort & Spa

5.0 of 5 P.O. Box 3400, Pwani Mchangani 3400, Tanzania
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Certificate of Excellence 2014
Neptune Pwani Beach Resort & Spa
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Neptune Pwani Beach Resort & Spa
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516 reviews from our community

Traveler rating
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    4
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lusaka, Zambia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We took our parents for a few nights to this resort. It was lovely. The food was great, the staff were friendly and helpful. We went for a massage at the SPA which was so relaxing. Overall a wonderful stay. The local people on the beach is a bit annoying andthem standing on the beach looking at everyone sunbathing makes... More 

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Poznan, Poland
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'll start with the hotel so people interested in just that can see it first. Then the area around the hotel and finally some cool things my wife and I enjoyed about the island. First the Hotel: AMAZING. Really if you find a problem with this hotel you'd find a problem with Any Hotel you go to. The drive in,... More 

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Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Neptune Pwani is a great choice for your Zanzibar vacation. However, just a little attention to detail could drastically improve their guests' experience. The service is mostly wonderful. The majority of the staff are warm, friendly and tentive. That said, they're not without annoyances. For example, our maid took our old towels without replacing them. We noticed this only after... More 

Was this review helpful? Yes 3
sint-niklaas belgium
Reviewer
5 reviews 5 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 18, 2014

Food : good,although the bread-choices for the breakfast are limited.Lunch and dinner : food is very good,you will always find something to your liking. Grounds : very well kept Pools : very nice and clean. Rooms(we had room 341) : spacious but not enough drawers,nice shower,lack of enough light in the bathroom.Airco ; functioning very well. Italian restaurant and snackbar... More 

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key west, florida
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 10, 2014

A full board resort on the Indian Ocean with great ambiance and friendly staff. We stayed three nights. The room was very adequate size-wize with everything you need, such as coffee/tea kettle, fridge, TV with adequate number of channels, nice bath with great towels, twin sinks and the usual supplies of lotion, shampoo, conditioner etc. and a hair dryer. The... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2014

We were in a honey moon vacation in October 2014. This resort was amazing. the rooms were lovely, the pool was lovely, the food was great and the staff were helpful and friendly. It is an AMAZING resort and we will defenetly come back for a visit.

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 22, 2014

We recently spend 5 days at this resort hotel and it could be superb, but it wasnt. On the positive side it is set in lovely grounds and rooms are good (with very effective a/c) and cared for well. The service from the reception, spa and the Indian restaurant was very good as was the food in the Indian restaurant;... More 

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Neptune H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours... More 

Ghent, Belgium
1 review
5 of 5 stars Reviewed November 1, 2014

we stayed one week in october 2014. we got a spacious room with seaview and a big balcony. the room was very clean and well maintained. The hotel is in african style with a great garden, a magnificent spa centre, two big size swimming pools, nice restaurants and bars and a fantastic beach! Drinks and foods are very delicious. in... More 

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Varendonk, Antwerpen, Belgium
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 22, 2014

I've stayed here for 14 days in october, it was my second stay in zanzibar but I wasn't convinced in the end. The rooms are very clean, spacious and the bed was ok. The rest of the furniture was not very comfortable. The cleaning ladies are really friendly and willing to help you in any way. As is the rest... More 

Was this review helpful? Yes 2
Neptune H, Manager at Neptune Pwani Beach Resort & Spa, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours... More 

Antwerp, Belgium
Contributor
12 reviews 12 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 18, 2014

We stayed one week in this hotel in October 2014. Upon arrival in the morning, our room was ready. We had asked for a room with sea view. Therefore they brought us to one of the upper buildings, with a lot of stairs to get there. Although the view was very nice, we asked for another room downstairs because of... More 

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Additional Information about Neptune Pwani Beach Resort & Spa

Address: P.O. Box 3400, Pwani Mchangani 3400, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Pwani Mchangani
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Neptune Pwani Beach Resort & Spa 5*
Number of rooms: 154
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Also Known As:
Sandies Neptune Pwani Beach Hotel Pwani Mchangani
Neptune Pwani Beach Kiwengwa
Neptune Pwani Beach Hotel Kiwengwa
Neptune Pwani Beach Resort & Spa Zanzibar/Pwani Mchangani

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