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Neptune Pwani Beach Resort & Spa

Certificate of Excellence
P.O. Box 3400, Pwani Mchangani 3400, Tanzania
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Neptune Pwani Beach Resort & Spa
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Neptune Pwani Beach Resort & Spa
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532 reviews from our community

Traveler rating
    315
    174
    29
    10
    4
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97
326
11
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights at this all inclusive resort. The vista of the exterior surroundings including the beach front is simply breathtaking. Well maintained with ample of beach facilities for its guests to relax n enjoy. Lots of open space including beautiful pools to enjoy. The accommodations were adequate and rooms were well kept and clean. The food is average to... More 

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1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The all inclusive package and the friendly staff, not forgetting the white sandy beaches made my stay memorable!!! The experience at the SPA was heavenly and the ambience was okay. However, the locals at the beach are quite intrusive.

Was this review helpful? Yes 4
Wroclaw, Poland
Contributor
12 reviews 12 reviews
4 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 6, 2015

In terms of location, landscape, gardening, rooms and facilities this place is one of the best I visited. Especially hotel beach with mangrove, palms, white sand and all possible blue colors of the sea leave you breathless for long moments. You can enjoy this view from both bars and restaurant and some rooms (buildings closer to the beach). There is... More 

Was this review helpful? Yes 1
Lusaka, Zambia
2 reviews
4 of 5 stars Reviewed January 5, 2015

We took our parents for a few nights to this resort. It was lovely. The food was great, the staff were friendly and helpful. We went for a massage at the SPA which was so relaxing. Overall a wonderful stay. The local people on the beach is a bit annoying andthem standing on the beach looking at everyone sunbathing makes... More 

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Poznan, Poland
Contributor
14 reviews 14 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 2, 2015

I'll start with the hotel so people interested in just that can see it first. Then the area around the hotel and finally some cool things my wife and I enjoyed about the island. First the Hotel: AMAZING. Really if you find a problem with this hotel you'd find a problem with Any Hotel you go to. The drive in,... More 

Was this review helpful? Yes 8
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 23, 2014

Neptune Pwani is a great choice for your Zanzibar vacation. However, just a little attention to detail could drastically improve their guests' experience. The service is mostly wonderful. The majority of the staff are warm, friendly and tentive. That said, they're not without annoyances. For example, our maid took our old towels without replacing them. We noticed this only after... More 

Was this review helpful? Yes 4
sint-niklaas belgium
Reviewer
5 reviews 5 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 18, 2014

Food : good,although the bread-choices for the breakfast are limited.Lunch and dinner : food is very good,you will always find something to your liking. Grounds : very well kept Pools : very nice and clean. Rooms(we had room 341) : spacious but not enough drawers,nice shower,lack of enough light in the bathroom.Airco ; functioning very well. Italian restaurant and snackbar... More 

Was this review helpful? Yes 1
key west, florida
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 10, 2014

A full board resort on the Indian Ocean with great ambiance and friendly staff. We stayed three nights. The room was very adequate size-wize with everything you need, such as coffee/tea kettle, fridge, TV with adequate number of channels, nice bath with great towels, twin sinks and the usual supplies of lotion, shampoo, conditioner etc. and a hair dryer. The... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2014

We were in a honey moon vacation in October 2014. This resort was amazing. the rooms were lovely, the pool was lovely, the food was great and the staff were helpful and friendly. It is an AMAZING resort and we will defenetly come back for a visit.

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 22, 2014

We recently spend 5 days at this resort hotel and it could be superb, but it wasnt. On the positive side it is set in lovely grounds and rooms are good (with very effective a/c) and cared for well. The service from the reception, spa and the Indian restaurant was very good as was the food in the Indian restaurant;... More 

Was this review helpful? Yes 2
Neptune H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours... More 

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