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Neptune Pwani Beach Resort & Spa

Certificate of Excellence
P.O. Box 3400, Pwani Mchangani 3400, Tanzania
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Neptune Pwani Beach Resort & Spa
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577 Reviews from our TripAdvisor Community

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Traveler rating
    340
    189
    31
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    6
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102
357
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Luxembourg City, Luxembourg
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From arrival to departure, during 15 days there was nothing to complain about - we arrived after a 25 hours travel and the room was ready. The property is well maintained, clean and beautiful. We were a bit worried that the transformation of the pool would cause disturbances, but during our whole stay we didn't hear even a smash of... More 

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London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 days after spending 5 nights in Serengeti. The property itself is beautiful, very well made and maintained. The private beach area is very nice with trees providing natural shade, and the actual beach has beautiful views. Our ocean-view room was very comfortable and well appointed, with a short walk to the beach and the restaurant.... More 

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NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours... More 

Warsaw, Poland
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Neptune Pwani Beach Resort is a beautifull and amazing place. It's like a small piece in heaven, I would say. We spent there 3 amazing weeks. Rooms are large, specious and comfortable. Staff is very nice and is taking care of you, beach is one of the most beautifull beaches I've ever seen - it's a kind of beach like... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel in zanzibar! When we arrived they upgraded us to suite because room type that we booked were all full. Buffete is normal and swimming pool its ok. Bar service is quite slow but ok. I would lile to recommend this hotel if you are looking to an all inclusive hotel

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Hollywood, Florida
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 16, 2015

This resort is about a 45-minute drive from Zanzibar Airport. We recommend that you arrange transportation before you go. We were impressed by the design of this resort which gave us a feeling of Africa immediately upon arrival. The room was large and comfortable; however the AC was not working properly in our room for two of the three nights... More 

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NEPTUNE H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours... More 

1 review
5 of 5 stars Reviewed July 13, 2015

I visited Neptune a second time with my family within the last three months. The staffs and the management including the General Manager was very supportive and the services are excellent. The Food is good at the main restaurant and very good at Indian restaurant. There is a lot to do there with the bars and water sports facilities etc.... More 

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 11, 2015

Fantastic romantic breakaway and ideal for a 30th wedding anniversary.Fantastic view from the room over the pool and ocean. Full board meals were very good. Spa treatments is a must. We will definitely visit again!

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Crailsheim, Germany
Level Contributor
2 reviews
5 of 5 stars Reviewed July 10, 2015

I've came back last week from my awesome holiday! It was amazing! We got to the hotel to find out it was overbooked and we have to stay for 2 nights in another hotel. It wasn't bad thing at all. The other hotel was very good as well. We came back after 2 nights, our room has been upgraded, we... More 

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Sint-Gillis-bij-Dendermonde, Belgium
Level Contributor
1 review
5 of 5 stars Reviewed June 24, 2015

It is as beautiful as on the pictures. The location is perfect. Most importantly the people are really nice. If you learn a few words in Swahili like hello (Jambo) and thank you (Asante sana) they answer you back with a big smile. Be open to new experiences and you will have the time of your life. Don't just lay... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

My review will be a review of the previous bad reviews and where they went wrong I mainly picked this hotel due to the complaints about wifi.... i did not want to be surrounded by people on their phones skyping or it constantly going off. You do not go to a beach villa all inclusive hotel on a remote island... More 

Was this review helpful? Yes 2
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