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Neptune Pwani Beach Resort & Spa

Certificate of Excellence
P.O. Box 3400, Pwani Mchangani 3400, Tanzania
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Neptune Pwani Beach Resort & Spa
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558 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sint-Gillis-bij-Dendermonde, Belgium
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

It is as beautiful as on the pictures. The location is perfect. Most importantly the people are really nice. If you learn a few words in Swahili like hello (Jambo) and thank you (Asante sana) they answer you back with a big smile. Be open to new experiences and you will have the time of your life. Don't just lay... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

My review will be a review of the previous bad reviews and where they went wrong I mainly picked this hotel due to the complaints about wifi.... i did not want to be surrounded by people on their phones skyping or it constantly going off. You do not go to a beach villa all inclusive hotel on a remote island... More 

Was this review helpful? Yes 1
Kingston-upon-hull, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 17, 2015

My Wife and I stayed here with two other couples who were were travelling with for a relaxing chill out at the end of our travels and it was well worth it. The hotel is stunning, loved all the lodges, it was a beautiful place to walk around and stay as the beach was right on the front, even though... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

We Had stayed at Neptune during easter and its an amazing place...esp the swimming pool and the staff...always smiling ..always ready to serve you...Worth staying there...wish we cld have stayed longer...The only thing i would suggest Is there shld alwayz be a lifeguard on duty...so tht mothers like me with small children can enjoy bfast lunch and dinner without worrying...otherwise... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 4, 2015

Came from stone town to see a friend's band play. They wouldn't let me in the gate! For dinner or even a drink at the bar - Mr allock acted like I was trying to stay overnight at the hotel without paying yet I already have a hotel booked at Pongwe spa resort. It seemed not only was this rude... More 

Was this review helpful? Yes 3
Neptune H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. However,... More 

Hastings, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 3, 2015

What a wonderful place to stay. The gardens and buildings are beautiful. We stayed there for a week after going on safari in Kenya, what a beautiful place to unwind in. The staff were very friendly and helpful. John in particular looked after as at lunch and diner. Nothing was too much for him and he made us feel very... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 2, 2015

We stayed here on then econd week of our honeymoon after a great week on safari looking forward to luxuriis stay. The first night we were left to find our far away rooms in the dark by ourselves, only to find there was noise from the neighbouring hotel. We asked the porters about then noise when they later turned up... More 

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Neptune H, Director of Sales at Neptune Pwani Beach Resort & Spa, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Besides,... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 21, 2015

Stayed 2 nights at this all inclusive resort. The vista of the exterior surroundings including the beach front is simply breathtaking. Well maintained with ample of beach facilities for its guests to relax n enjoy. Lots of open space including beautiful pools to enjoy. The accommodations were adequate and rooms were well kept and clean. The food is average to... More 

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 24, 2015

The all inclusive package and the friendly staff, not forgetting the white sandy beaches made my stay memorable!!! The experience at the SPA was heavenly and the ambience was okay. However, the locals at the beach are quite intrusive.

Was this review helpful? Yes 4
Wroclaw, Poland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed February 6, 2015

In terms of location, landscape, gardening, rooms and facilities this place is one of the best I visited. Especially hotel beach with mangrove, palms, white sand and all possible blue colors of the sea leave you breathless for long moments. You can enjoy this view from both bars and restaurant and some rooms (buildings closer to the beach). There is... More 

Was this review helpful? Yes 1
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