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The Old Pump House

Certificate of Excellence
GreenLeadersBronze level
5.0 of 5
Hotel website
2 Holman Road | Aylsham, Aylsham NR11 6BY, England
The Old Pump House
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102 reviews from our community

Traveler rating
    99
    3
    0
    0
    0
See reviews for
15
55
3
5
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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  • English first
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    (102)
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    (25)
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    (25)
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    (19)
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Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for two nights recently and "Wow!!" Could not fault this accommodation (and I am not known for my positive personality!). Everything you could wish for and more. Beautiful room, tastefully decorated throughout, spotlessly clean, charming, friendly,helpful hosts, wonderful breakfast menu...could not fault it (and I have stayed in loads of B and B's!). Lovely personal touches from Irene and... More 

Was this review helpful? Yes
Irene S, Owner at The Old Pump House, responded to this review

Thank you for your wonderful review of the Old Pump House. We are so pleased you enjoyed all elements of your stay. We're so glad you enjoyed the Breakfast, we pride ourselves on locally sourced produce. We hope to see you again soon. More 

oxford
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my friends have just returned from staying at this accommodation and I can only say what a wonderful experience we all had. The hosts could not do enough for us and were so helpful and even told us where to find the seals a must do when in Norfolk The breakfast was wonderful especially the home made porridge... More 

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Irene S, Owner at The Old Pump House, responded to this review

Thank you so much for your wonderful review. We are so pleased to know that you enjoyed your stay and that you found the seals too! We look forward to welcoming you back soon. More 

London
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had stayed in this accommodation in 2012 when the property was owned by a different couple. It had built up a very strong reputation in all areas and was recommended by many. We were very pleased to find during our two day stay that the standard has not been permitted to slip at all. The new owners, Chris and... More 

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Irene S, Owner at The Old Pump House, responded to this review

Thank you so much for your review of the Old Pump House. We are so glad to hear that you enjoyed your stay with us as the new owners. We hope you have time to visit again in the future and look forward to seeing you. More 

Warfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our second visit to The Old Pump House, sheer bliss. Chris and Irene are the perfect hosts, they have a wealth of knowledge of the local area. We were made to feel very welcome and nothing was too much trouble. The bedroom was gorgeous and extremely comfortable. Breakfast was delicious, plentiful and certainly set you up for the... More 

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Irene S, Owner at The Old Pump House, responded to this review

thank you very much for taking the time to review The Old Pump House and for your lovely comments. Our aim is to make our guests stay as comfortable and relaxing as we can so it is good to hear that you experienced this and that you enjoyed our breakfasts as we only offer the best locall produce, we dont... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

The Old Pump House is a lovely guest house! We stayed for 2 nights in March as part of our 'get out of London' country break and it was perfect for our needs. The room was great, we were offered tea and banana cake in the lovely Georgian breakfast room on arrival. Nothing was too much trouble at breakfast, plenty... More 

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Irene S, Owner at The Old Pump House, responded to this review

Thank you for your lovely review, we are very happy that you enjoyed your short break away from London with us. Perhaps you will visit again in the warmer months when you will be able to relax and enjoy tea in our beautiful garden. More 

1 review
5 of 5 stars Reviewed March 18, 2015

We couldn't fault The Pump House ! The attention to detail was brilliant and the breakfast was absolutely delicious, with a really good selection of hot and cold options . I would highly recommend staying here .

Was this review helpful? Yes
Irene S, Owner at The Old Pump House, responded to this review

Thank you for taking the time to review The Old Pump House, it is very much appreciated. Thank you too for the excellent comments about our breakfast , all of the fresh ingredients for our breakfast are sourced locally and this is why we were awarded the Visit Britain Breakfast Award for 2014. We hope that you will come back... More 

Norfolk England
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
202 helpful votes 202 helpful votes
5 of 5 stars Reviewed January 4, 2015

Stayed in early December along with other wedding guests and the Bride and groom. Nothing was too much trouble for the delightful owners from tea and biscuits on arrival right through to an excellent breakfast in the morning. Highly recommend

Was this review helpful? Yes
Irene S, Owner at The Old Pump House, responded to this review

Thank you so much for your review, our aim is to make The Old Pump House as welcoming and comfortable as we can and your comments indicate that this is the case. We hope you will be able to come back and visit us again soon. More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

We stayed here for two nights in September as did my parents as we had a wedding in a village about 10 mins away. Chris and Irene were extremely welcoming and helpful. About two weeks before we were due to arrive I asked if we could have a triple room instead of a double as a friend had announced she... More 

Was this review helpful? Yes 1
Irene S, Owner at The Old Pump House, responded to this review

thank you for taking the time to review The Old Pump House, we are really pleased that you enjoyed your stay with us. If it is at all possible we will always try to accommodate our guests requirements and we were happy that your friend decided to stay with us too. We hope to welcome you back soon. More 

Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 23, 2014

We've stayed before but not since the new owners took over... It was excellent then, it is excellent now! Beautifully decorated and appointed rooms, friendly, cosy, welcoming. Outstanding breakfast choice, quality of ingredients and cooking. We will be back again soon.

Was this review helpful? Yes
Irene S, Owner at The Old Pump House, responded to this review

Thank you for your lovely comments, we are very pleased that you enjoyed your stay with us and really look forward to welcoming you back soon. More 

Norwich, England, United Kingdom
1 review
5 of 5 stars Reviewed December 20, 2014

We stayed here on our wedding night & booked all 5 rooms for friends. Our stay was oustanding. The owners were so hospitable, they even set out wine for us in the dining room for when we returned in the early hours. The breakfast was cooked beautifully using excellent quality, fresh produce with a wide variety of choices on the... More 

Was this review helpful? Yes
Irene S, Owner at The Old Pump House, responded to this review

thank you very much for your lovely review, we are really pleased you chose to spend your wedding night with us. We have only just installed the shower in the Green room and we think that the thermostat had not been set up properly, following your comments we have had this looked at and now the shower is producing lots... More 

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