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Fiesta Inn Celaya

#4 of 16 Hotels in Celaya
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Carretera Panamericana Km 5, Celaya 38060, Mexico
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MX$935 (MXN)
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Fiesta Inn Celaya
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106 Reviews from our TripAdvisor Community

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Birmingham
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for a 7 day business trip with a colleague and we both had a really good stay. There isn't anything surrounding the hotel so luckily the hotel has everything we needed, nice restaurant, friendly staff who all spoke good English, pool, gym and bartenders who make super margaritas! Internet connection was great, no buffering issues whilst watching... More 

Helpful?
Thank Vixred
Leon, Mexico
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 15, 2015

I Ivisited last week Fiesta Inn Celaya to try another option in Celaya due than I'm stay here from Monday to Friday. Hotel have a nice view ,people are friendly ,nice Pool Area You feel safety due that is required a Key to acces to the floor trough elevator Rooms are ok I was assigned to the third floor close... More 

Helpful?
Thank CLEY868
Baltimore, United States
1 review
3 of 5 stars Reviewed November 2, 2015

Room well designed but piping of bath tube clogged, same with handwasher. Expensive food. Quality does not match cost. Bartender -poor service, talking to coworkers instead of attending customers. Vale la pena intentar nuevamente esperando que la administracion haya hecho algo.

Helpful?
Thank CARLOS S
Erika S, General Manager at Fiesta Inn Celaya, responded to this review

Dear guest Thank you very much for answering this important survey. We will take this issues and we will work on it, We hope to see you soon Sincerely, More 

Kingsport, United States
1 review
3 of 5 stars Reviewed October 30, 2015

Hotel is nice enough,clean, staff very friendly. Location for this particular location is not very good. There is nothing nearby or within walking distance. Restaurant in Hotel is very nice and serves good food.

Helpful?
Thank RICKIE B
Erika S, General Manager at Fiesta Inn Celaya, responded to this review
Google Translation

Estimado Huesped Muchas gracias por regalarnos sus comentarios en esta plataforma que es tan importante para nosotros y para muchos... More 

Wytheville, Virginia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 18, 2015 via mobile

Very clean hotel, but what makes it special are the people. Always greeted entering or exiting, always trying to be helpful to make sure your stay is comfortable. Had an A/C issue, and within an hour of reporting it they had placed a new unit in that worked perfectly. Super staff!

Helpful?
Thank Rt90RR
Celaya, MX, Mexico
1 review
4 of 5 stars Reviewed August 28, 2015

Nice hotel but BE CAREFUL to your bedsheets and towels, they might be dirty. The rest is very good. Food and service good and fast. The breakfast is good too. I have nothing to add but there is 200 minimum characters, so I wrote this.

Helpful?
Thank MICKAEL H
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Dear Guest Thank you very much for answering this survey, it help us to improve our service day by day. We will check the towels issue; I apologize for this bad experience, I personally will talk with our laundry workers and our housekeeping too. We hope to see you soon. Sincerely, More 

Denver, Co
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 31, 2015

Excellent breakfast, easy check-in with employees who speak decent English. The bar is decent for beers (Indio!) however I had a poor experience with an overcharge on my card for a mixed drink. The bartender asked if she could make me a layered shot and charged around $17USD for a nasty dud.

Helpful?
Thank Mennabam
Erika S, Director General at Fiesta Inn Celaya, responded to this review

Dear guest Thank you very much for answering this survey, it help us to improve our service day by day. We are going to verify this situation whith our waiter, i apologize for that. We hope to see you soon, for us its always a pleasure to serve you Sincerely More 

Ageo, Japan
1 review
4 of 5 stars Reviewed July 31, 2015

Especially, the waitress in the hotel restaurant was very friendly in the dinner time. She cared us very much and so often. So, we could have a very good dinner time. We thank the waitress very much. However, please improve the Japanese menue.

Helpful?
Thank NORIAKI S
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Dear guest Thank you very mucho for answering this survey, it help us to improve our service day by day. We are going to try to change a few things on the japanese menu. We hope to see you soon. Sincerely More 

Ciudad de Mexico, México
1 review
4 of 5 stars Reviewed June 16, 2015

It was nice to be welcome by the desk staff, being in a god mood, the check in was fast and well supported. however, there's a bad point the room was in the second floor and the elevator wasn´t working for the last 3-4 weeks, they said you're going to do some cardio, no really funny let my tell you!... More 

Review collected in partnership with this hotel

Helpful?
Thank pedrinpradal
Erika S, Director General at Fiesta Inn Celaya, responded to this review

Dear Guest I offer you an apologize for our broken elevator, it is a failure of the main board and the delivery is delayed more than we expect. I hope this problem is solved on your next visit. Thank you for choosing us on your visits to Celaya City. Hope to see you soon Sincerelly More 

Cuernavaca, Mexico
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 20, 2014 via mobile

The hotel is very outdated, shower facility was not working called for it to be fixed as water spraying all over from the shower head, service arrived fast. Breakfast very mediocre quality, coffee (American) horrible, don't even think of asking for a cappuccino as they will give you a cup of milk. We made it to the lobby bar at... More 

Helpful?
Thank ALEUNNA
Erika S, Gerente at Fiesta Inn Celaya, responded to this review
Google Translation

Estimado Huesped Muchas gracias primeramente por contester nuestra encuesta en esta plataforma tan importante para todos los viajeros. Lamento profundamente... More 

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