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Fiesta Inn Celaya

#4 of 16 Hotels in Celaya
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Carretera Panamericana Km 5, Celaya 38060, Mexico
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Fiesta Inn Celaya
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57 Reviews from our TripAdvisor Community

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Traveler rating
    21
    26
    5
    2
    3
See reviews for
7
4
2
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (10)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (7)
All months
Celaya, MX, Mexico
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel but BE CAREFUL to your bedsheets and towels, they might be dirty. The rest is very good. Food and service good and fast. The breakfast is good too. I have nothing to add but there is 200 minimum characters, so I wrote this.

Was this review helpful? Yes
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Dear Guest Thank you very much for answering this survey, it help us to improve our service day by day. We will check the towels issue; I apologize for this bad experience, I personally will talk with our laundry workers and our housekeeping too. We hope to see you soon. Sincerely, More 

Denver, Co
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Excellent breakfast, easy check-in with employees who speak decent English. The bar is decent for beers (Indio!) however I had a poor experience with an overcharge on my card for a mixed drink. The bartender asked if she could make me a layered shot and charged around $17USD for a nasty dud.

Was this review helpful? Yes
Erika S, Director General at Fiesta Inn Celaya, responded to this review

Dear guest Thank you very much for answering this survey, it help us to improve our service day by day. We are going to verify this situation whith our waiter, i apologize for that. We hope to see you soon, for us its always a pleasure to serve you Sincerely More 

Ageo, Japan
1 review
4 of 5 stars Reviewed 4 weeks ago

Especially, the waitress in the hotel restaurant was very friendly in the dinner time. She cared us very much and so often. So, we could have a very good dinner time. We thank the waitress very much. However, please improve the Japanese menue.

Was this review helpful? Yes
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Dear guest Thank you very mucho for answering this survey, it help us to improve our service day by day. We are going to try to change a few things on the japanese menu. We hope to see you soon. Sincerely More 

Ciudad de Mexico, México
1 review
4 of 5 stars Reviewed June 16, 2015

It was nice to be welcome by the desk staff, being in a god mood, the check in was fast and well supported. however, there's a bad point the room was in the second floor and the elevator wasn´t working for the last 3-4 weeks, they said you're going to do some cardio, no really funny let my tell you!... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Erika S, Director General at Fiesta Inn Celaya, responded to this review

Dear Guest I offer you an apologize for our broken elevator, it is a failure of the main board and the delivery is delayed more than we expect. I hope this problem is solved on your next visit. Thank you for choosing us on your visits to Celaya City. Hope to see you soon Sincerelly More 

Cuernavaca, Mexico
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 20, 2014

The hotel is very outdated, shower facility was not working called for it to be fixed as water spraying all over from the shower head, service arrived fast. Breakfast very mediocre quality, coffee (American) horrible, don't even think of asking for a cappuccino as they will give you a cup of milk. We made it to the lobby bar at... More 

Was this review helpful? Yes
Erika S, Gerente at Fiesta Inn Celaya, responded to this review
Google Translation

Estimado Huesped Muchas gracias primeramente por contester nuestra encuesta en esta plataforma tan importante para todos los viajeros. Lamento profundamente... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 3, 2014

Been staying for long time at fiesta hotels. Fiesta Inn celaya is no exception fo the good quality service Fiesta Americana/Inn Hotels provides to their guests/customers Room was neat, clean, nice decorations with good enough amenities. with good quality furniture However I can not understand why this Fiesta Inn in Celaya has so high prices, close to $200 per night... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Dears Mr. Sergio We are so grateful for your visit at Fiesta Inn Celaya, and we like you share opinions with travelers around the world. We are reviewing our rates, for give you best rate possible. Hope to see you soon. Best Regards Erika Sierra General Manager More 

Jackson, Michigan
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 22, 2014

There is nothing overly extravagant here except the servive & atmosphere! I had an very relaxing stay & two outstanding meals! Everyone was polite & helpful & not the fake "lines" you get in other places. I would gladly stay here again & highly recommend it!

Was this review helpful? Yes
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Dear James Thank you very much for your comments on Trip Advisor, it helps us to keep improving our service daily. We hope to see you soon. Best Regards More 

Durham, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 6, 2014 credit card Amex Card Member Review

I have been a frequent guest of the Fiesta Inn in Celaya, Mexico when I have travelled on business. It is conveniently located to both the major industrial area (Carratera Panamerica) and downtown Celaya, always has been clean, safe and comfortable to stay in with a decent bar and multiple options to eat-in at the hotel for breakfast, lunch and... More 

Was this review helpful? Yes 1
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Dear Sacha Thank you very much for your opinion about Fiesta Inn Celaya; its a pleasure to have the opportunity to serve you. We hope to see you soon ]Best regards More 

miami
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 21, 2014

Nice clean hotel, friendly staff, excellent food, good price.i recommend this hotel to friends and family.Book with confidence, I travel regularly and stay in different hotels, this one was a pleasant surprise

Was this review helpful? Yes 1
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Thank you very much for your comment, it help us to improve our service day by day. We hope to see you soon Sincerelly, More 

Rochester Hills, Michigan
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed September 14, 2013

Probably as good as you're going to get for business in Celaya. Moderately clean and nice staff. Hotel is a bit aged and has hard beds and pillows. Breakfast is good, dinner just ok. On the highway on the edge of town. Very high priced when I stayed here.

Was this review helpful? Yes
Erika S, Gerente at Fiesta Inn Celaya, responded to this review

Thank you for your opinion abouts us on Trip Advisor and share it with another persons around the world. We hope to see you soon More 

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