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Hotel Chail Residency

Hotel website
Kandaghat Chail Road, Chail 173217, India
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Hotel Chail Residency
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118 Reviews from our TripAdvisor Community

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Traveler rating
    53
    46
    13
    4
    2
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37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
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  • All months
    (118)
  • Mar-May only
    (24)
  • Jun-Aug only
    (47)
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Chandigarh
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here between 17th to 19th July 2015 and booked it online. Hotel is located at very beautiful location just 2-3 km. before Main Chail City at Kandaghat-Chail road and view from my room was so lovely, awesome... it was lush green every where. no need of AC even fan in room .. room was simply very well decorated.... More 

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Gurgaon, Haryana, India
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is pretty well located and is in the mid of all key tourist points. The view from the balcony is very nice and the room and washroom were pretty neat and clean. Staff was very polite and hospitable. A definite value for money as well.

Was this review helpful? Yes 1
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for your comments on various aspects of your entire experience at Chail Residency. Your generous feedback of our team is motivating and helps us in our endeavor of continuing towards creating unparalleled experience of Chail. It is the kind patronage of guests like yourself that ensures we keep striving towards exceeding our guests expectations. I thank... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Property is small. Rooms are accordingly small,but staff is so nice, you won't feel anything small.Food is good, price is worth it.Rooms are clean, average size. Location is good, you can clearly see sunrise

Was this review helpful? Yes 1
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Greetings from Hotel Chail Residency! It was a pleasure to have you with us and we thank you for sparing your valuable time to share your experience on TripAdvisor. It is heartening to note your appreciative comments on the hotel location, facilities, ambiance and the services provided by our staff. We are committed to consistently provide warm and... More 

Mohali, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good experience with the staff, food and location.. Sight Seeing are the awesome...I found deluxe room are better then super deluxe. I don't have good experience with the receptionist. slow in service and less responding he was. All over great experience I had.

Was this review helpful? Yes 1
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for taking the time to post this review of your stay at Chail Residency. I am most delighted to read that you were able to indulge in the beautiful surroundings of Chail and the hotel which added value to your time here and that the location was also to your benefit. It warms my heart to... More 

1 review
5 of 5 stars Reviewed June 13, 2015 via mobile

Selected this hotel on the basis of TripAdvisor reviews only....u cant imagine the courtesy level of staff and the service they provide. Its a small property but the kind of hospitality there is nowhere less than any big brand. The best thing I liked about this property is that its really very hygienic. Food is very good and the single... More 

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ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for your promising review. It was a pleasure having you stay with us. I am delighted to read that you enjoyed your sojourn with us and your complimentary words on the various facilities of the hotel such as the view from the restaurant terrace and the hospitality of the team are much appreciated. I shall convey... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

Chail was the last stop of our 7-day Himachal holiday. While driving down from Kalpa to Chail, we were already in the 'vacation is over' mood so we didn't make haste during our road trip and as a result ended up reaching Chail as late as 10 pm. As soon as we saw the place, we felt like we should... More 

Was this review helpful? Yes 2
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Greetings from Hotel Chail Residency! It was a pleasure to have you with us and we thank you for sparing your valuable time to share your experience on TripAdvisor. Chail is the perfect retreat for those who seek tranquility away from the chaos of modern life. It was indeed a pleasure having you stay with us and I... More 

Chandigarh, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2015

Booked this hotel for my two nights stay at Chail. It was a great experience all staffs are polite and very helpful. I booked a deluxe room which has a nice view of mountains. Food was also good and i will surely stay there if i visit Chail again. Thanks for the comfortable stay. Went through a recent review while... More 

Was this review helpful? Yes 1
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Valuable Reviewer, Greetings from Hotel Chail Residency! It was a pleasure to have you with us and we thank you for sparing your valuable time to share your experience on Trip Advisor. It is a pleasure to read your fantastic reviews about the hotel. We were delighted to know that you had a great experience during your stay with... More 

New Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 4, 2015

How can owner of any property can keep you hanging for full 2 days in checking the availability inspite of repeated reminders and requests and than stop picking calls or replying to texts all of a sudden. Inspite of requesting for alternate number of his associates the guy stopped responding literally after wasting full 2 days. Whether he is least... More 

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ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Greetings from Hotel Chail Residency! Thank you for taking the time to convey your comments regarding your recent experience with us. Your willingness to share your thoughts with us is genuinely appreciated. We regret the inconvenience and annoyance caused. We rely on you, our guests, to let us know how we are doing and how we can better... More 

Gurgaon, Haryana, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2015

My choice of Chail Residency was purely based on the TripAdvisor reviews and I must say that I wasn't disappointed at all. Right from the time I had my interactions for booking the Family Suite till we checked out, every single moment was satisfying as part of our stay at Chail Residency. The hotel may not look spacious from outside... More 

Was this review helpful? Yes 1
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

We stayed on the first floor, room 302. The view from the balcony was amazing. The room is fairly large and clean. The food in contrast was below average. The staff was courteous, there is parking for about 3-4 cars but you gotta solve a puzzle to get them out :D

Review collected in partnership with Cleartrip

Was this review helpful? Yes
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Greetings from Hotel Chail Residency! Thank you for your comments on various aspects of your entire experience at Chail Residency. Your generous feedback of our team is motivating and helps us in our endeavor of continuing towards creating unparalleled experience of the Hills. It is the kind patronage of guests like yourself that ensures we keep striving towards... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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