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Hotel Chail Residency

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Kandaghat Chail Road, Chail 173217, India
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Hotel Chail Residency
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Hotel Chail Residency
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107 reviews from our community

Traveler rating
    50
    40
    12
    4
    1
See reviews for
42
34
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Rooms - Clean and comfortable rooms with all basic amenities. Staff - Polite and very gentle staff specially the receptionist Vicky Ji..! Price - Charges were very satisfactory qnd nominal according to the service offered Food - Nice Veg food but Non- Veg was not up to the mark Overall if one is visiting Chail and not staying in the... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 11, 2015

Location of this hotel is good for those who don't want to stay in crowded place. It's bit far from Chail market (which is also not so big) so if you don't have own vehicle then it may be a problem for you although you can take cab. Otherwise staff is generous, views from hotel ix excellent, staff is generous.... More 

Was this review helpful? Yes 1
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for your comments on various aspects of your entire experience at Chail Residency. Your generous feedback of our team is motivating and helps us in our endeavor of continuing towards creating unparalleled experience of the Hills. It is the kind patronage of guests like yourself that ensures we keep striving towards exceeding our guests expectations. I... More 

Noida, Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 2, 2015

I stayed here in June 2013 with my family. Chail is a small and beautiful hill station far from the hustle and bustle of Shimla or Manali. Fortunately as of now, its less commercialise, is comparatively clean and doesn't boast of any big or chain hotels. Chail Residency is a good budget property with a proper parking facility. Large rooms... More 

Was this review helpful? Yes 1
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Warm greetings for the day! Thank you for your comments on various aspects of your entire experience at Chail Residency. We are glad to hear that our staff was proactive in making the trip as comfortable as possible for you. Chail has always been that ideal destination for tourists to find inner peace and serenity. We are glad... More 

Gurgaon, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

The hotel is located at a very nice place! The rooms of this hotel are very big, neat and clean. We personally stayed in the Super-Deluxe rooms. The staff is very helping and caring. They have a heart and a compassion to be at the service of the guests and make the stay as comfortable as possible. The food they... More 

Was this review helpful? Yes 3
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for taking the time to post this review of your stay at Chail Residency. I am most delighted to read that you were able to indulge in the beautiful surroundings of Chail and the hotel which added value to your time here and that the location was also to your benefit. It warms my heart to... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 1, 2015

We stayed in this hotel for 2 nights in January 2015.We booked this hotel on the basis of reviews on Tripadvisor but I must say that our decision of staying in this hotel was wrong.The Good point is only the hotel location & their service.Mr Vicky assisted us very well in all aspects.Free Wifi was provided in the rooms.The worst... More 

Was this review helpful? Yes 2
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for taking the time to post this review of your stay at Chail Residency. We are saddened to hear that we were not able to create a pleasant experience as desired by any guest while staying at any hotel. I would like to point out that we will take special care of each and every point... More 

Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 22, 2014

The rooms r quite decent n reasonale..the food is decent n fresh.. offers excellent view of the valley from all d rooms.. Away from the crowd n noise.. a quiet serene place to relax n enjoy nature's beauty. Not much to see but peaceful.. especially at night. There is a small market nearby which caters to all the daily needs

Was this review helpful? Yes 3
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for your comments on various aspects of your entire experience at Chail Residency. Your generous feedback of our team is motivating and helps us in our endeavor of continuing towards creating unparalleled experience of Chail. It is the kind patronage of guests like yourself that ensures we keep striving towards exceeding our guests expectations. I thank... More 

delhi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 12, 2014

During the month of Oct-14, i came to India and wanted to have a nice holiday. I called hotel owner (may be owner I am not sure) and booked over the phone. I just carried away by reading reviews. I did not do any online booking. Till the time I reach hotel, Mr. Arjun used to call me and was... More 

Was this review helpful? Yes 2
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for sparing time to post your feedback on Trip Advisor. I am distressed to note that we were unable to provide you with a memorable experience and offer my sincere apologies for the lapse. I have noted your comment regarding the lighting of the corridor leading to the room as well the cleanliness of the stairs... More 

New Delhi
Top Contributor
54 reviews 54 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 3, 2014

I travelled this hotel in August 2012, but the last options available is December 2013, so i chose that.. very nice little hotel with a courteous and helping staff. overall a nice experience for two nights here. Best experience is the food. very nice and tasty food. even nicer thing was food was freshly prepared after order and not precooked.... More 

Was this review helpful? Yes 2
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for your wonderful review. Reading your review about all the various aspects of the hotel, it warms my heart to learn that you found the location to be beautiful, peaceful and that the cuisine was to your taste. I thank you for your comments on the cleanliness and comfort of the rooms and I am happy... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2014

We stayed there for three days and the hotel is very cozy and has very nice view. Staff was very friendly and few items in menu was good like we had tried mushroom masala.. This is a nice place if you want peace and calm.

Was this review helpful? Yes 3
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Chail Residency. I am happy to note that you found our team attentive and felt that they looked after you well. I thank you for your comments on the service, cleanliness and the cuisine offered. It is with praise like yours that our team remains continually motivated... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

Tired and weary of the rush in Shimla, we decided to visit Chail for a day. Buses from Shimla are extremely unreliable and infrequent, so we decided to hire a cab. Burnt a hole in the pocket, but the road trip was quite beautiful. Finding the place was a bit of a pain. We missed a turn and unknowingly exit... More 

Was this review helpful? Yes 1
ChailResidency, Guest Relations Manager at Hotel Chail Residency, responded to this review

Dear Guest, Thank you for your comments on various aspects of your entire experience at Chail Residency. Your generous feedback of our team is motivating and helps us in our endeavor of continuing towards creating unparalleled experience of Chail. It is the kind patronage of guests like yourself that ensures we keep striving towards exceeding our guests expectations. I thank... More 

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