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Boat of Garten

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Deshar Road, Boat of Garten PH24 3BH, Scotland
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Reviews you can trust

66% Recommend
3.5 of 5 stars 65 reviews
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By trip type
All (65)
[ Date ] [ Rating ]
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3 of 5 stars
gypjeanie   1 contribution
merseyside
Aug 27, 2009 | Trip type: Couples

A little alarmed on arrival at hotel appearance, and was glad we were only there for one night.Boat hotel certainly needs major refurbishment ! Carpet on staircase worn and dangerous. The food was good quality but extremely overpriced we thought. The television in our room was very old with poor picture and only received 4 channels. Not satellite as advertised!... more

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2 of 5 stars
LozHammersbaws   16 contributions
Glasgow
Aug 24, 2009 | Trip type: Couples

It is described by the scottish tourist board as being a 4 star hotel so we thought the price of £120 for one night including breakfast seemed reasonable. We were very disappointed with the standard of the room and breakfast. The room clearly hadn't been decorated in years, the bathroom was particularly bad with old mildewed tiles round the bath... more

Management response from
JONEDI, Guest Reations

Thankyou for posting a review. I'm sorry that you quite obviously did not enjoy your stay. As mentioned, we do have some capital works planned for the hotel and to date over 60% of our guest bedrooms have benefited from this with great guest feedback. I am delighted that you enjoyed the food, we have again been awarded 2 Red...

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5 of 5 stars
MagsAyrshire   4 contributions
Scotland
Aug 23, 2009 | Trip type: Business, Solo travel

This was my 2nd visit in recent months to The Boat - last time for 1 night with a colleague, this time for 2 nights on my own. Both times I got a very good rate for the rooms that I had and both bookings were confirmed by letter. On this occasion, I had a Garden Room which was very... more

Management response from
JONEDI, Guest Relations

Thank you so much for your great review of The Boat Hotel! It is really nice to hear how impressed you were with our bar and restaurant, but most importantly with the people here and the service! We aim to please, and I am really glad that you enjoyed yourself. Thank you for sharing your experience. Hope to see you...

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4 of 5 stars
iainevans   2 contributions
Edinburgh
Aug 18, 2009 | Trip type: Business, Solo travel

After doing some business in Inverness, I decided to spend a few days travelling around the Highlands for some nice walks and fresh air. I really enjoyed my short stay at the Boat. The staff were nice and the food was good. My single room was fine for just me, if I went back with the wife I'd be sure... more

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3 of 5 stars
douglas1941   11 contributions
Edinburgh
Aug 18, 2009

Stayed here for two nights last week with my daughter in a Classic room on the second floor. Service in the hotel by the young staff was very friendly and helpful, but there is need for improvement in standards of housekeeping in the bedrooms. Beds, for a 4 star hotel should have been larger. Bath had not been cleaned properly... more

Management response from
JONEDI, Guest Relations

I'm sorry for the disappointment you encountered during your stay although delighted that you would try the hotel once again. I have spoken directly with our housekeeping department who have assured me that they have looked into the points made by yourself . Delighted you enjoyed our award wining cuisine we have a great reputation locally and its our eighth...

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4 of 5 stars
u2pride   2 contributions
westhill
Aug 12, 2009 | Trip type: Couples

my wife and i loved our time with you very pleasant and helpful staff many thanks to you all, breakfast staff made us very welcome every morning a great start to the day. room 114 guests. more

Management response from
JonnyEdinburgh, Guest Relations

Dear Guest, Thank you for your positive review following your recent visit with us at The Boat Hotel. Both the team and I were delighted to learn that you had an enjoyable stay with us. We hope that you will return to us again in the not too distant future.

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1 of 5 stars
JA1980   1 contribution
London
Aug 11, 2009 | Trip type: Family

We booked 3 rooms at The Boat Hotel in July, the booking was taken by the General Manager Emmanuel Moine. We held the booked, checked with the others in our party and then called back to confirm so we had spoken to him twice to confirm the booking. He even assured us that we had the last rooms and if... more

Management response from
JONEDI, Guest Relations

Thankyou for posting a review. I'm concerned to hear of your experience I have since done some investigation and note that there was never any reservation in the system, no credit card details to confirm and no confirmation number provided to you or e mail confirmation. Furthermore I am concerned about your comments regarding the staff and would appreciate in...

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5 of 5 stars
justperfectGlasgow   3 contributions
glasgow
Aug 5, 2009 | Trip type: Business

We stayed overnight while a party of friends stayed for two nights. We all enjoyed it thoroughly. At the hotel - they could not do enought for us. The friendliness of everybody, the cleanliness of the place, the quality of the food, these were all outstanding. We would all warmly commend the Hotel to anyone more

Management response from
JONEDI, Guest Relations

Thanks for your feed back. I'm pleased you enjoyed your stay with us and do hope you will come back and visit again soon.

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4 of 5 stars
highlander2504   1 contribution
Fort William
Aug 5, 2009 | Trip type: Couples

After booking some fishing on the river Spey we decided to try the Boat Hotel. Having never stayed there before we didnt really know what to expect. We were in for a pleasant suprise. We were given a lovely bright spacious room that was more than adequate for our needs. We ate in the bistro on the first night and... more

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2 of 5 stars
holidayfan65   2 contributions
dundee
Aug 3, 2009 | Trip type: Friends getaway

After 3 telephone calls to book the restaurant be were expecting a great meal They were so busy on the first night that they couldnt take us so we booked for the following night but were told they were so busy again we had to take a table at 7 or 9.30. Great we thought as the Chef took pride... more

Management response from
JONEDI, Guest Relations

Further to your recent visit to The Boat Hotel I was disappointed to hear of your thoughts on the service throughout your meal. Firstly, thank you for taking the time to let us know via Trip Advisor. It is important that when we get things wrong that we are informed in order to correct our mistakes. When doing fully booked...

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The Boat Hotel Also Known As

  • Boat Hotel Of Garten
  • Boat Hotel
Address: Deshar Road, Boat of Garten PH24 3BH, Scotland
Boat of Garten Hotels The Boat Hotel
3.5/5.0
65