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Deshar Road, Boat of Garten PH24 3BH, Scotland
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Reviews you can trust

65% Recommend
3.5 of 5 stars 64 reviews
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3 of 5 stars
smith551   2 contributions
edinburgh
Oct 27, 2009 | Trip type: Couples

we returned recently from a two day break at the boat,it was lucky we had our booking confirmed by e-mail otherwise i am not sure if we would have got the room we were promised as nobody could find our booking.the stay was pleasant ,better than our previous visit, there are still problems to overcome but we enjoyed our stay... more

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3 of 5 stars
doceuan   8 contributions
York
Oct 22, 2009 | Trip type: Couples
1/1 found this review helpful

We returned here a year ago after a lapse of some years. Our credit card, offered for security, was debited for the full amount, months before our holiday. This was corrected, following my protest, and generous apology made. When we arrived after a long drive, this year, at about 2:00pm we were told that access was at 3:00pm. No effort... more

Management response from
JONEDI, Guest Relations

Many thanks indeed for taking the time to send in your feedback. It is only with this, added to our internal questionnaires, that we can help improve your experience and in turn our business. We pride ourselves on our levels of customer service and on check in. As stated on your reservation we welcome check in from 1500hrs and will...

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3 of 5 stars
GlamPam   4 contributions
Edinburgh
Oct 20, 2009 | Trip type: Couples

We chose this particular hotel a few years ago because of fantastic location and the fact that they allowed dogs - even in the cosy wee local bar where the locals fussed over them. We were never disappointed when it was a Best Western property - the staff, food and service (and locals in the pub) were all excellent -... more

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4 of 5 stars
roadrunner078   1 contribution
central scotland
Oct 18, 2009 | Trip type: Couples

Our stay at the Hotel was superb, the surrounding countryside is breathtakingly beautiful, and it was a delight to return in the evenings to a warm welcoming hotel that served great food and had a charming bar area complete with real log fire and a fine collection of single malt whiskies. We had an amazing 4 poster bed in a... more

Management response from
JONEDI, Guest Relations

Thankyou for your review. I was genuinely pleased that you witnessed our "can do" approach. We hope you'll stay again soon. Jon McConnachie

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3 of 5 stars
Karin926   5 contributions
Denver, CO
Sep 22, 2009 | Trip type: Couples

This hotel is old and in need of a major renovation. It is rated as a 4 star and I would not give more than 2 stars. Rooms are large and spacious but very tired. Our traveling companions had encrusted bird poop on their lampshade. Our bath was crusty at best. I would not recommend until necessary updates are done. more

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1 of 5 stars
dave250358   5 contributions
Midlothian
Sep 22, 2009 | Trip type: Couples

Booked a twin room at the Boat Hotel for 1 night on 18 September 2009 through Visit Scotland. It was our last day of touring the Highlands for our 25th wedding anniversary. We were allocated room 109. The room was clean but had several flaws i.e cracked wash hand basin, cracked window pane, hole in the wall and horrible view.... more

Management response from
JONEDI, Guest Relations

Dear Guest I am sorry to read that you left the hotel disappointed with your experience. We pride ourselves in offering a high level of personalised service. I am sorry to learn that we have not been able to perform to our usual standards. I am disappointed that you we were unable to the matter to your satisfaction, I note...

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2 of 5 stars
jkyles32   4 contributions
Banbury
Aug 30, 2009 | Trip type: Family

Didn't stay at the hotel but visited for a meal following a highly enjoyable visit to RSPB centres in the area. The hotel staff were mixed in their levels of service, some attentive to see us to our table, others rather disinterested in food service even sliding tea candles across the table as they passed. The food provided was of... more

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5 of 5 stars
weekender0   1 contribution
Aberdeen
Aug 30, 2009 | Trip type: Couples

From the minute we stepped over the door we were met by smiling faces and very very polite service. Our suite (room 102) had a bright and spacious relaxing atmosphere, a lovely view and windows all round that opened to a soft gentle breeze after a warm drive of 2hours. We had a cup of refreshing tea and headed out... more

Management response from
JONEDI, Guest Relations

Hi there I'm glad you and your partner enjoyed the hotel so much! Thanks for taking the time to share your lovely comments! Look forward to welcoming you back. Jon McConnachie

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3 of 5 stars
gypjeanie   1 contribution
merseyside
Aug 27, 2009 | Trip type: Couples

A little alarmed on arrival at hotel appearance, and was glad we were only there for one night.Boat hotel certainly needs major refurbishment ! Carpet on staircase worn and dangerous. The food was good quality but extremely overpriced we thought. The television in our room was very old with poor picture and only received 4 channels. Not satellite as advertised!... more

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2 of 5 stars
LozHammersbaws   3 contributions
Glasgow
Aug 24, 2009 | Trip type: Couples

It is described by the scottish tourist board as being a 4 star hotel so we thought the price of £120 for one night including breakfast seemed reasonable. We were very disappointed with the standard of the room and breakfast. The room clearly hadn't been decorated in years, the bathroom was particularly bad with old mildewed tiles round the bath... more

Management response from
JONEDI, Guest Reations

Thankyou for posting a review. I'm sorry that you quite obviously did not enjoy your stay. As mentioned, we do have some capital works planned for the hotel and to date over 60% of our guest bedrooms have benefited from this with great guest feedback. I am delighted that you enjoyed the food, we have again been awarded 2 Red...

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The Boat Hotel Also Known As

  • Boat Hotel Of Garten
  • Boat Hotel
Address: Deshar Road, Boat of Garten PH24 3BH, Scotland
Boat of Garten Hotels The Boat Hotel
3.5/5.0
64