I brought my partner and sister here for a meal and it was a disgrace. We waited 20 minutes to be offered a drink and I ordered a bottle of white wine, when it arrived it was warm. I complained to the waitress (possibly a french girl) and her reply was 'the fridge is small would you like me to... More

Many thanks to all the staff at the hotel you my husbands Birthday so special and thanks for the free cake i would highly recomend this hotel see you next year

Had booked through RHS flower show exhibition which was probably a mistake as never got to read the reviews about the hotel through this helpful site.When booking the holiday had to upgrade as no rooms were available for the dates we wanted to go. Which was better as had a Lodge with 3 bedrooms lounge and kitchen. it was a... More

Without a doubt the worst experience I have ever encountered at a Scottish resort. On arrival I was told that they never had any record of my pre paid room, so after an hour they finally got me a room. As I was shown to my room I was told not to drink the water as it was harmful and... More

After a 4 hour drive to Loch Awe side. My brother and I arrived at Portsonachan Hotel, which is set in probably the most beautiful part of this fine country. However that was the extent of our good impression. Once inside the reception are we descovered that our pre-payed room had not been booked. After an hour waiting for the... More

Our three day break was booked at the Game Fair last year. When we arrived at the hotel, many other guests told us that they too had booked their break at various high profile local shows. In hindsight, it is a clever way of securing the cash flow for the business without needing to worry too much about the product... More

What a lovely spot for a hotel. We took advantage of their offer at the London Destination Show of £198 B&B for 2 for 3 nights.As it would seem did many others. However their reception and booking system is totally inadequate and when we arrived on Monday 21 May2012 were greeted as were others of no record of our Loch... More

I read many of the reviews on this site with a feeling of dread because I had booked a short break here. I need not have worried, my husband and I have just returned from a wonderful break at the Portsonachan self catering lodges. Yes, the weather was exceptional but even without that we would have had a great time.... More

We have just arrived back from a 3 night stay which was booked last year at a food fesstival. When we booked it we were really looking forward to going up to this Hotel as it looked lovely and the views looked fantastic. After a 6 1/2 hour drive we arrived at this stunning location which took our breath away... More