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Portsonachan Hotel & Lodges on Loch Awe

Dalmally PA33 1BJ, Scotland
Hotel amenities
Portsonachan Hotel & Lodges on Loch Awe
Ranked #1 of 2 hotels in Dalmally
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799 reviews from our community

Traveler rating
    184
    227
    134
    92
    162
See reviews for
Families
166
 
Couples
433
 
Solo
14
 
Business
7
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Uddingston, Scotland, United Kingdom
1 review
1 of 5 stars Reviewed May 21, 2013 NEW

Where do i begin to describe this hell hole. After purchasing a voucher on groupon, we were excited about our two night stay at the Portsonachan Hotel & Lodges, i only wish i had read some reviews before booking. When we arrived despite being told that we would receive a loch view cabin which had been confirmed by email and... More

Was this review helpful? Yes
Solihull, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 20, 2013 NEW

The front of the hotel has a lovely view over the loch. We signed up for a 3 night deal at one of the shows in October 2012. Then when we booked in January 2013 we asked for ground floor twin room with a shower, not a bath, due to mobility difficulties. Being a deal we did not expect the... More

Was this review helpful? Yes 3
judithCambridge, General Manager at Portsonachan Hotel & Lodges on Loch Awe, responded to this review
May 22, 2013

Dear Guest, Thank you for your review regarding your reservation at Portsonachan. Portsonachan does not have nay ground floor bedrooms, non are advertised either in our brochure or on our website, we do have ground floor apartments but all these have double beds. When I became aware of your dissatisfaction with your room allocation, I offered to move you to... More

Stourbridge, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2013 NEW

We travelled with 2 friends to share and few days by Loch Awe, stunning location and even the sun was shinning. From the moment we entered the hotel our stay was a challenge, the rooms were not ready and we were asked to wait. We went into the conservatory to get a sandwich and a drink - not very clean... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed May 19, 2013 NEW via mobile

I booked a one night stay at the Lodges through a GroupOn deal and paid £35 to upgrade to a larger lodge. I made my booking on 11th February 2013 to stay on 25th May 2013. However, when I contacted the staff to confirm the check in times, it became apparent that they had made a mistake and had cancelled... More

Was this review helpful? Yes 1
judithCambridge, General Manager at Portsonachan Hotel & Lodges on Loch Awe, responded to this review
May 22, 2013

Thank you for your comments regarding your reservation. I have tried to help, I have offered alternative accommodation, however your e-mail confirmation states a different date to the 25th May 2013, you received the e-mail in confirmation in February and only called to query the date last week. I have sent all corresspondance to groupon including a copy of the... More

Alexandria, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 19, 2013 NEW

Visited this hotel with a groupon voucher and was very disappointed with both the accommodation and the service. We arrived a few hours early and when we eventually got a response to ringing the bell at the reception. We were told that we wouldn't be able to get into our accommodation, a 3bedroom lodge, until the book in time stated... More

Was this review helpful? Yes 1
judithCambridge, General Manager at Portsonachan Hotel & Lodges on Loch Awe, responded to this review
May 20, 2013

Dear Ms Paterson. Thank you for posting your review, I am sorry you were unhappy with the lodge allocated to you and your party and disappointed that you did not mention any of the points, regarding the lodge, during your stay. You purchased a groupon offer for 4 people in a 1 bedroom unit with a sofa bed with an... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2013

I was very nervous about coming to stay here as I had read the reviews on Trip Advisor so I had prepared myself for the worst. We had booked a double room with Loch View, but on arrival we had been upgraded to a Loch View apartment. It was lovely - lots of space and the view was great from... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 16, 2013 via mobile

Hotel dated dirty ,staff have no customer care skills. My steak was so tough I couldn't cut it when I told waiter he said sorry but didn't do anything about it. Room was falling apart can't believe still advertising on groupon writing this so hopefully anyone reading this will not book and be spared the ordeal of staying in this... More

Was this review helpful? Yes 3
Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 16, 2013

We have purchased one of these vouchers but after reading the comments we are very wary,but thought we would ring up to book any way.Some eventually answered the phone & when we said we would like to book 3 nights they told us to ring again when someone who was able to take bookings was there & they promtly put... More

Was this review helpful? Yes 3
judithCambridge, General Manager at Portsonachan Hotel & Lodges on Loch Awe, responded to this review
May 20, 2013

Hello Can you please contact me regarding your reservation, I have sent a message via TripAdvsior but no response. Kind Regards Liz Parker More

London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 16, 2013

Having been swayed by the sales team we booked 3 nights at the Portsonachan and have regretted it ever since. We should have taken advice from tripadvisor before spending hard earned money on this dump. This place must surely rate as the WORST hotel on the planet and second to none. There is no investment evident as place is dirty... More

Was this review helpful? Yes 6
Old Coulsdon
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 15, 2013

We bought a voucher at the Taste of Christmas show. Even before we arrived we had had problems with the booking as first they had no record of us and secondly even thought it stated clearly on our voucher that loch view rooms would be £25 extra, they were determined to charge us £37.50. Certainly the room left much to... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(19)
  • Dining room(17)
  • First nights(16)
  • Evening meals(13)
  • Very friendly(12)
  • Coach house(10)
  • Hot tub(9)
  • Water problem(8)
  • Full scottish(8)
  • Bottled water(8)

Additional Information about Portsonachan Hotel & Lodges on Loch Awe

Address: Dalmally PA33 1BJ, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Dalmally
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Dalmally
Price Range: $$
Official Description (provided by the hotel):
Hotel, with restaurant and bar. ... more   less 
Reservation Options:
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Also Known As:
Portsonachan Hotel And Lodges On Loch Awe
Portsonachan Hotel Dalmally
Portsonachan Resort Dalmally
Portsonachan
Portsonachan Hotel
Portsonachan Hotel & Lodges On Loch Awe Dalmally, Scotland

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Portsonachan Hotel & Lodges on Loch Awe
Enter dates & see best prices* (from our partners)
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