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BEST WESTERN Diplomat Hotel

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Aelybryn, Llanelli SA15 3PJ, Wales
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BEST WESTERN Diplomat Hotel
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BEST WESTERN Diplomat Hotel
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277 Reviews from our TripAdvisor Community

Traveler rating
    116
    78
    49
    20
    14
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45
98
8
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Diplomat Hotel
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Hastings
2 reviews
3 of 5 stars Reviewed September 24, 2012

A 5 night stay was booked in advance for a disabled man & his carer. Prior to the booking, we had informed the hotel that the disabled man had an incontinence problem (night only). They assured us that it would not be a problem. However, after 3 nights the manager charged the disabled man's account £315 for mattresses which he... More 

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undy
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 22, 2012

A group of ladies from Monmouthshire visited for an overnight stay. Rooms great and really clean, However the service at the bar and in the restaurant was truly appalling. I waited for 20 minutes at the bar to be served with one drink. The service in the restaurant was even worse. Our orders for a meal was taken. About 45... More 

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Burgess Hill, England, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 20, 2012

The hotel is slightly dated, but otherwise OK and very good in places, my boss was recommended the hotel and was pleased that the rate was negoiated down to £65 per night due to number of guests and this was honoured even when one person from the company visited that week visited instead of 6 or 7. We (as a... More 

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Worcester, United Kingdom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed September 2, 2012

We booked this hotel as it was near to a wedding venue that we where going to.On arrival no one at the check in so went to the bar and was greeted by the cook! Booked a family room for us and a separate room for mum and pleased to get adjoining rooms for the children as they had their... More 

Was this review helpful? Yes 1
Ilford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 29, 2012

We stayed at this hotel 5th Aug for four nights with our sons 7yrs & 4yrs. We booked it on the Internet 31st May and paid £ 80 per rm per nite. It is not value for money !!! We have been driving for 6hrs, so was very tired. Got to our room to find a guest was already in... More 

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Swindon, United Kingdom
1 review
2 of 5 stars Reviewed August 28, 2012

We booked into The Best Western Diplomat on Laterooms for a quiet Bank Holiday break. After all, the hotel prides itself on 'peace and quite in Llanelli' right? Wrong ! Saturday night we were kept awake til 2-30am by a loud wedding party and the following night til midnight by Amateur Singing Night. This is less a hotel and more... More 

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Essex
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 21, 2012

We stayed here whist visiting friends in Llanelli. I was disappointed when we arrived as we were placed in an annex called the Coach House. However, on Saturday evening when the main hotel was heaving from a wedding reception the Coach House was a quiet haven! The room was modern, large in size with tea & coffee, and ironing board.... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2012

There is nothing I could fault with this hotel, everything is lovely. I had my wedding here on August 4th and it was perfect. The staff are so helpful and work very hard! They do anything they can to help you, nothing is too much work! Byron the owner is always around for anything you may want. the food was... More 

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Carmarthen, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 19, 2012

Went to the restaurant on a Sunday . The sign at the door says that two courses were £9.95 as it was there on a Sunday i presumed that was the price, underneath in small writing was that this was Monday to Friday ! The service was impersonal and the staff while not rude were obviously not trained in customer... More 

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Milnthorpe, United Kingdom
1 review
5 of 5 stars Reviewed August 19, 2012

I and several others stayed for 4 nights at this hotel - and could find nothing to criticise. The rooms were comfortable, beautifully decorated, and well equipped. Whatever was needed was promptly provided when requested. I cannot speak too highly of the attentiveness of the hard-working staff who looked after us so well. The food was very good and dishes... More 

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