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BEST WESTERN Diplomat Hotel

3.0 of 5 Aelybryn, Llanelli SA15 3PJ, Wales
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Certificate of Excellence 2014
BEST WESTERN Diplomat Hotel
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BEST WESTERN Diplomat Hotel
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235 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carmarthen, United Kingdom
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was one of a party who came to the hotel and it didn't start well right from the check in. The main reception was closed so you had to go to the end of the bar which due to a wedding reception was extremely busy. Standing there for what seemed an age and not having been acknwoledged that I... More 

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Carmarthen, United Kingdom
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Had my works Xmas do here on 6th dec (robbie Williams). £35 for a shocking meal. Cold soup, no roasties, stuffing or pigs in blacket left, even though food was preordered, and cheesecake was still frozen. Bar run out of most drinks by 9 and no glasses. Only 2 behind bar. And the robbie Williams act/entertainment consisted of 5 songs.... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had our Christmas works party at the Best Western Diplomat on Saturday night, Robbie Williams tribute, the tribute act wasn't brilliant however must say the food and service was absolutely superb. Five star service by all the staff.Will definitely be returning soon. Would recommend this hotel for your Christmas Party

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Sanclêr, United Kingdom
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely accommodation,great Tribute Act ( Celine Dion) last night with disco...4 course meal was delicious...although the seating arrangements could have been better thought out as the main meal was a carvery which meant we had to walk outside restaurant into bar area with hot plates of food back to our tables...and also had to go same route to take part... More 

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Folkestone, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am always happy when visiting Wales and none more so while staying at the Diplomat Hotel. The first thing you notice is how much parking space there is. You will easily be a able to park. Reception staff are more than capable in welcoming you and making you fell at home. My room was a double on the ground... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location, nice conservatory. We booked a facial and massage and Angelica was lovely, professional and the treatment we received was fabulous. Highly recommend a visit to the Eden Spa and have a treatment. Thank you Angelica you made my mum feel special and relaxed x

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff were polite and well presented, the bar and restaurant clean but a little dated, food was a winner, menu not large but what was on offer served hot and fresh. Breakfasts were good with a large selection on offer. Spa was open...but there were no treatments available as beautician was "off " that day and no covering staff... More 

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17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 16, 2014

Spent a lovely afternoon here with my family. The decor is lovely and the ambiance very welcoming. Visited for a Sunday Carvery, which was very good, so good we booked to have our Christmas lunch here. Best part was the staff, very friendly, pleasant and professional. Great experience.

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Ahmedabad, Gujarat, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

I was there for a urology conference ( Welsh Urology Meeting) and there were about 40 delegates. Most of the delegates stayed in the hotel; the bar is very good -- very good service. The restaurant is well laid out and the food was excellent. There is ample parking space for cars the location is very central. There is a... More 

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Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Phone Number:
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
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Also Known As:
Best Western Llanelli
Llanelli Best Western
BEST WESTERN Diplomat Hotel Llanelli, Wales

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