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BEST WESTERN Diplomat Hotel

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Aelybryn, Llanelli SA15 3PJ, Wales
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BEST WESTERN Diplomat Hotel
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BEST WESTERN Diplomat Hotel
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254 reviews from our community

Traveler rating
    103
    75
    45
    18
    13
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40
92
8
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ringwood, United Kingdom
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had two nights here at the end of Feb. Had a nice sized room with telly and WiFi. Ate here on the first night and was pleasantly surprised at the quality of the food and the excellent service. Nice quiet room with a good outlook. The pool is small but large enough to swim in and has a hot tub.... More 

Review collected in partnership with Best Western GB

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2015

Despite this being such a sad occasion our stay was made very enjoyable by all the staff, catering etc. The facilities laid on by the hotel following the funeral were excellent and I believe this managed to take the edge off the sadness people were feeling

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Llanelli, United Kingdom
Top Contributor
95 reviews 95 reviews
38 hotel reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed February 18, 2015

We were looking for a destination relatively close to where we live to celebrate Valentines which offered a dinner dance evening with accommodation & we are glad we booked in here. Check in was effortless, with a warm welcome from Mrs Vivienne Hart, our room ( 65 ) in the coach house was spotless & well appointed, the Gala dinner... More 

Was this review helpful? Yes 2
Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed February 18, 2015

Enjoyable stay at the Diplomat on business. Staff very friendly, room HUGE, clean room , room cleaned and tidied daily, different biscuits every day in room - nice touch. bed comfortable and clean. 2 pillows great. Room clean spa was very nice although quite a bit of black damp on ceiling above pool letting it down, Menu was lacking choices... More 

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Swansea County, United Kingdom
1 review
5 of 5 stars Reviewed February 17, 2015

i attanded the dipolmat wedding fayre has an amazing day well organised. was met by the wedding coordinator vivien was shown around. Vivien took us up to the bridal suite. and was ablw to answer all our questions. nothing was too muh troble for her. later went for sunday lunch which was excellent quality. Cant wait to bring my fiance... More 

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Majorca, Spain
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 15, 2015

Enjoyable stay at the Diplomat.Nice room and dinner was superb.Staff very good..Only let down was breakfast.Not much food laid out maybe due to the fact that a coach load of people were staying.When server asked for more was told sorry that was it .However extra food was supplied a little later when the owner arrived.!!!

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

Attended Valentine's dinner dance and stayed overnight. The 4 course dinner was excellent and the Michael Bubble tribute act fantastic. All in all great value for money. To top it all we then went into the bar area where the house band who perform every Saturday night were fantastic and joined by some top class local singer and guests. During... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

We had a Wonderful time at the Diplomat, From the time we walked in, The Owners are so very friendly and hands on, they work hard taking great care everything is just right. The Staff are very friendly and attentive nothing is to much trouble, they take every effort to assist you. We had a few hours in the spa/pool... More 

Was this review helpful? Yes 1
Bradford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2015

I made a large group booking which included a number of people with Learning and Physical Disabilities. I emailed the hotel on a few occasions with different enquiries, the same person Tracy replied promptly each time and indeed checked us all into the hotel without a fuss and organised ground floor rooms for a couple of people who have difficulties... More 

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