We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Diplomat Hotel

Aelybryn, Llanelli SA15 3PJ, Wales
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Best Western to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
BEST WESTERN Diplomat Hotel
View Map
Add Photo Write a Review

296 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    124
    82
    53
    21
    16
See reviews for
49
105
10
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (296)
  • Mar-May only
    (76)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (69)
All months
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 days ago NEW

I stayed here during a business trip last month, payed a large sum of money for a small dirty room, stains on sheets, stains in toilet. Got quite alarmed ar one point as there was an incredibly strong smell of smoke in the building, which resulted in staff speaking rudely to me when i questioned them about the smell. Food... More 

Was this review helpful? Yes
Southampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 4 nights. Good sized, comfortable, clean room and bathroom in good decorative order. Very friendly and helpful staff. We only had bar meals in the evening, but these were good for the price and the pizza was excellent and too much to finish so was also next days picnic lunch! The spa was well run and very clean.... More 

Was this review helpful? Yes
Carmarthenshire, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I went to the restaurant on the 21/8/2015. My wife is gluten intolerant and this was not a problem for the chef, who was very accommodating. We both decided on the salmon and dill terrine to start and it was delicious. For mains, I had sea bass which was good and my wife had pork fillet wrapped... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The premises are pretty ok but maintenance, staff and overall customer service is terrible bad. Price does not match the expected standards In addition, the village is not very enjoyable and people is not very friendly

Was this review helpful? Yes 1
Llanelli, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were married at this wonderful hotel in December 2014. Everything was perfect. Beautiful venue, excellent food and exceptional service. We stayed two nights and our room was superb and spotlessly clean. Breakfast was served in our room and was delicious as was the Sunday carvery. Thank you to all the staff and especially Mr Jenkins the manager & Sheldon,... More 

Was this review helpful? Yes 1
Swansea, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for weekend break and loved every minute. The welcome from the receptionist was friendly and she made us instantly feel welcome. Had food in the trubshaws restruant the first night and the food was impeccable and service faultless! Every need asked for was met. The staff in the spa were helpful and friendly and nothing seemed too much bother.... More 

Was this review helpful? Yes 1
Cardigan, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed two nights at the Diplomat this week. We were very pleased with our room. The bed was very comfortable. There were two comfy chairs for us in the room and the television had plenty of channels. Bathroom had a bath with an overhead shower and the bath towels were extra large. The only noise we heard was that of... More 

Was this review helpful? Yes 1
Swansea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Myself and partner returned from using the spa facilities at this hotel feeling humiliated. I phoned in the morning to enquire if my baby could use the pool, I was asked her age and I was told it was fine for a baby who is 7 months old to use facility. When we arrived we were enjoying our time there... More 

Was this review helpful? Yes 4
Gosport, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and myself have just returned from staying 8 nights at the Diplomat Hotel.On our arrival,we were greeted by the owners,Mr and Mrs Jenkins.Booked in and helped with cases ect to the main bar area.We went on and a member of staff brought our bags up for us.We had to spend one night in another room as our room... More 

Was this review helpful? Yes
wales,uk
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Another great stay here. Food was excellent as per usual. Staff are amazing and always helpful and polite. Never dissapointed here. The sunday cavery is always hot and plentyfull and reasonably priced. Nothing is ever too much trouble for the staff and we are always made to feel welcomed. Cant wait to stay again for xmas.

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Dining (4)
Viewed
View from room (3)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Pool/beach area (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Llanelli
1.8 mi away
Stradey Park Hotel
Stradey Park Hotel
#4 of 9 in Llanelli
4.5 of 5 stars 512 reviews
1.4 mi away
Premier Inn Llanelli Central West
3.2 mi away
Premier Inn Llanelli Central East
Show Prices
Show Prices
Show Prices
2.5 mi away
Ashburnham Hotel
Ashburnham Hotel
#1 of 1 in Pembrey
4.0 of 5 stars 76 reviews
8.6 mi away
Three Rivers Hotel
Three Rivers Hotel
#1 of 1 in Ferryside
4.0 of 5 stars 129 reviews
9.6 mi away
The Gower Hotel
The Gower Hotel
#3 of 25 in Swansea
4.5 of 5 stars 203 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay