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BEST WESTERN Diplomat Hotel

Certificate of Excellence
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Aelybryn, Llanelli SA15 3PJ, Wales
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BEST WESTERN Diplomat Hotel
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BEST WESTERN Diplomat Hotel
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264 reviews from our community

Traveler rating
    109
    77
    46
    19
    13
See reviews for
43
96
8
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Solihull, England, United Kingdom
Top Contributor
155 reviews 155 reviews
37 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Diplomat for one night on business, I felt I got a great deal £99 for dinner, bed and breakfast at this spa hotel. Staff were all very helpful and friendly and service was good. My room was nice, clean and tidy with nice decor but the mattress was flimsy. My biggest disappointment of the stay was... More 

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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just back from a fabulous weekend break at the Diplomat Hotel, Llanelli. We were a party of 14 on a family reunion. The staff at the hotel could not have been more helpful.The rooms were clean and well appointed. The beds were really comfortable. The food was excellent. There were 21 of us for a meal on Saturday and the... More 

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Carmarthen, United Kingdom
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had afternoon tea at the Diplomat this afternoon. It was really delicious and served in an idyllic setting. We had a selection of finger sandwiches and mouthwatering cakes served on a three tier cake stand. There were beef, ham and tuna fillings, and the cakes were carrot, fruit, and lemon drizzle. Plus a large scone each with jam and clotted... More 

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked here for my fathers 60th birthday he didn't really want to go out for it but after lots of persuasion managed to get him out and he was very glad he did. Fantastic food something for everyone and excellent customer service will be returning again.

Was this review helpful? Yes 1
Gloucester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed our Easter Break and the anxieties of being told we were in the Coach House (Room 59) because we took our dog were allayed as it was perfect but might not have been if weather bad. Downside was the restaurant menu - we had booked D, B & B. First night given menu saying we had the set... More 

Was this review helpful? Yes 1
Peterborough, United Kingdom
Top Contributor
61 reviews 61 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent restaurant, great breakfasts. Lovely sun terrace, spa a little small but ideal for a quick dip/relax. Some of the hotel is older, more dated compared tot he modern extended section, however the building has character. The owners are often around, willing to chat, they are lovely! Staff are friendly and very helpful.

Review collected in partnership with Best Western GB

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Aberdare National Park, Kenya
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My daughter grand daughter stayed Easter weekend and had fab time food was excellent spa which we used a lot was lovely and the manager at spa was very friendly,welcoming nothing was to much trouble its my second time here n will be going back ate at restaurant it was to a very high standard wouldn't have bothered going out... More 

Was this review helpful? Yes 1
Southampton
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Decided to stay here last night again after having a pleasant stay in February - we come to Llanelli frequently and previously always stayed at the Premier inn, but price for price there's not a lot in it and we do like the more traditional hotel. However there was a vast difference in what we experienced this time. Our room... More 

Was this review helpful? Yes 1
Swindon
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here over the last weekend in March. We arrived late on the Friday evening after working in Cardiff, we were met with a very warm welcome at check in and we were quickly in our room on the second floor. On arrival in the room it was very warm but unlike other hotels the windows open wide for real... More 

Was this review helpful? Yes 1
Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Recently visited Eden Spa and had a fantastic time , it was clean and tidy, the staff especially the manager were very polite and helpful, would definitely recommend and visit again. Looking forward to arranging a hen party there in the near future.

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