We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Diplomat Hotel

3.0 of 5 Aelybryn, Llanelli SA15 3PJ, Wales
Hotel website
Hotel deals
Special Offer
Save up to 50% off stays!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
BEST WESTERN Diplomat Hotel
Professional photos View all
Browse nearby
BEST WESTERN Diplomat Hotel
Write a Review

235 reviews from our community

Traveler rating
    97
    68
    42
    16
    12
See reviews for
37
85
8
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (52)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (51)
All months
Carmarthen, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was one of a party who came to the hotel and it didn't start well right from the check in. The main reception was closed so you had to go to the end of the bar which due to a wedding reception was extremely busy. Standing there for what seemed an age and not having been acknwoledged that I... More 

Was this review helpful? Yes
Carmarthen, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Had my works Xmas do here on 6th dec (robbie Williams). £35 for a shocking meal. Cold soup, no roasties, stuffing or pigs in blacket left, even though food was preordered, and cheesecake was still frozen. Bar run out of most drinks by 9 and no glasses. Only 2 behind bar. And the robbie Williams act/entertainment consisted of 5 songs.... More 

Was this review helpful? Yes
llanelli
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had our Christmas works party at the Best Western Diplomat on Saturday night, Robbie Williams tribute, the tribute act wasn't brilliant however must say the food and service was absolutely superb. Five star service by all the staff.Will definitely be returning soon. Would recommend this hotel for your Christmas Party

Was this review helpful? Yes
Sanclêr, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely accommodation,great Tribute Act ( Celine Dion) last night with disco...4 course meal was delicious...although the seating arrangements could have been better thought out as the main meal was a carvery which meant we had to walk outside restaurant into bar area with hot plates of food back to our tables...and also had to go same route to take part... More 

Was this review helpful? Yes
Folkestone, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am always happy when visiting Wales and none more so while staying at the Diplomat Hotel. The first thing you notice is how much parking space there is. You will easily be a able to park. Reception staff are more than capable in welcoming you and making you fell at home. My room was a double on the ground... More 

Was this review helpful? Yes
Warrington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location, nice conservatory. We booked a facial and massage and Angelica was lovely, professional and the treatment we received was fabulous. Highly recommend a visit to the Eden Spa and have a treatment. Thank you Angelica you made my mum feel special and relaxed x

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff were polite and well presented, the bar and restaurant clean but a little dated, food was a winner, menu not large but what was on offer served hot and fresh. Breakfasts were good with a large selection on offer. Spa was open...but there were no treatments available as beautician was "off " that day and no covering staff... More 

Was this review helpful? Yes
wales
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 16, 2014

Spent a lovely afternoon here with my family. The decor is lovely and the ambiance very welcoming. Visited for a Sunday Carvery, which was very good, so good we booked to have our Christmas lunch here. Best part was the staff, very friendly, pleasant and professional. Great experience.

Was this review helpful? Yes
Ahmedabad, Gujarat, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2014

I was there for a urology conference ( Welsh Urology Meeting) and there were about 40 delegates. Most of the delegates stayed in the hotel; the bar is very good -- very good service. The restaurant is well laid out and the food was excellent. There is ample parking space for cars the location is very central. There is a... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Diplomat Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Phone Number:
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Orbitz, Expedia, Despegar.com, Travelocity, Agoda, Odigeo and TripOnline SA so you can book your BEST WESTERN Diplomat Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Llanelli
Llanelli Best Western
BEST WESTERN Diplomat Hotel Llanelli, Wales

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
View from room (3)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (11)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay