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BEST WESTERN Diplomat Hotel

3.0 of 5 Aelybryn, Llanelli SA15 3PJ, Wales
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Certificate of Excellence 2014
BEST WESTERN Diplomat Hotel
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BEST WESTERN Diplomat Hotel
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241 reviews from our community

Traveler rating
    98
    69
    44
    17
    13
See reviews for
38
85
8
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Swansea, Wales, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We had a great night out and good food. Friendly and welcoming staff. Evenings entertainment was good, had everyone laughing followed by a disco. Good value for money. After main entertainment had finished, were invited to continue our evening in the bar where there was a band and singer, keeping the Christmas spirit alive.

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UK
Top Contributor
57 reviews 57 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at short notice due to business local. Efficient booking and check in. Free parking Easy to.find well sign posted Friendly staff and pleasant environment A little dated in places Room small and a single bed. Nice bathroom. No heating control in room works on main hotel central heating. Breakfast very good Full service not buffet style. Very good for... More 

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Llanelli, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was given a voucher for a spa day for two, including lunch and wine, as a Christmas gift. It was meant to be used on a weekday but, after emailing the hotel, I was allowed to use it on a Sunday, my 60th birthday. I went with my sister. Everyone at the spa were very welcoming and helpful, we... More 

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Grays Thurrock, United Kingdom
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed December 23, 2014

My partner and I stayed at this hotel on a weekend visit to friends. Being a big fan of Best Western Hotels we have stayed at a fair few around the uk, but have to say we found this to be one of the poorest. Our room was ok, but the bathroom was shabby, broken, very dated and un-maintained. The... More 

Was this review helpful? Yes 2
Chepstow
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 22, 2014

I stayed at this hotel on 20th Dec 2014. I was really pleased with every aspect of my stay. We were made very welcome on arrival by a very friendly young man on reception. Although a mistake had been made regarding occupancy, this was quickly rectified. Nothing was too much trouble for him, even to the extent of having to... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 21, 2014 via mobile

We paid £35 for what!? We had A comedian but last minute couldn't make it so we had another that was so bad people where leaving...the food was a avarge it was a cavery but for the amount you paid table service was expected..would never go again was very disappointed

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Carmarthen, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 19, 2014

I was one of a party who came to the hotel and it didn't start well right from the check in. The main reception was closed so you had to go to the end of the bar which due to a wedding reception was extremely busy. Standing there for what seemed an age and not having been acknwoledged that I... More 

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Carmarthen, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 8, 2014

Had my works Xmas do here on 6th dec (robbie Williams). £35 for a shocking meal. Cold soup, no roasties, stuffing or pigs in blacket left, even though food was preordered, and cheesecake was still frozen. Bar run out of most drinks by 9 and no glasses. Only 2 behind bar. And the robbie Williams act/entertainment consisted of 5 songs.... More 

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llanelli
1 review
5 of 5 stars Reviewed December 8, 2014 via mobile

We had our Christmas works party at the Best Western Diplomat on Saturday night, Robbie Williams tribute, the tribute act wasn't brilliant however must say the food and service was absolutely superb. Five star service by all the staff.Will definitely be returning soon. Would recommend this hotel for your Christmas Party

Was this review helpful? Yes 1
Sanclêr, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 6, 2014

Lovely accommodation,great Tribute Act ( Celine Dion) last night with disco...4 course meal was delicious...although the seating arrangements could have been better thought out as the main meal was a carvery which meant we had to walk outside restaurant into bar area with hot plates of food back to our tables...and also had to go same route to take part... More 

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Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Phone Number:
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
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Also Known As:
Best Western Llanelli
Llanelli Best Western
BEST WESTERN Diplomat Hotel Llanelli, Wales

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