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BEST WESTERN Diplomat Hotel

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Aelybryn, Llanelli SA15 3PJ, Wales
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BEST WESTERN Diplomat Hotel
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BEST WESTERN Diplomat Hotel
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288 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gosport, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and myself have just returned from staying 8 nights at the Diplomat Hotel.On our arrival,we were greeted by the owners,Mr and Mrs Jenkins.Booked in and helped with cases ect to the main bar area.We went on and a member of staff brought our bags up for us.We had to spend one night in another room as our room... More 

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wales,uk
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Another great stay here. Food was excellent as per usual. Staff are amazing and always helpful and polite. Never dissapointed here. The sunday cavery is always hot and plentyfull and reasonably priced. Nothing is ever too much trouble for the staff and we are always made to feel welcomed. Cant wait to stay again for xmas.

Was this review helpful? Yes 2
Carmarthenshire, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited here as a group, became disappointed as soon as we arrived. Due to us never being here as the website states, we expected a tour but sadly we were just pointed to the changing rooms.no big deal but would have been nice!! I had a massage which was very good and have no complaints about it other than the... More 

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Bromsgrove, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a great trip to the hotel, staff were very accommodating, especially as I brought a dog! Food was nice but generally overpriced by a few pounds. For breakfast a varied collection of fruit, pastries and cooked food. Bathroom needs updating and was a little unclean. Would stay again!

Was this review helpful? Yes 1
Bristol, United Kingdom
Level Contributor
399 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 387 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have just stayed at the Diplomat for two nights with my wife. It is situated just a few miles off of the M4 at Llanelli, and is well sign posted and easy to find. When you arrive and drive into the car park you are in the lower car park so if you leave your car there you will have... More 

Was this review helpful? Yes 1
Machynlleth, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'd stayed at Best Western hotels a few times before with varying amounts of success. But I have to say The Diplomat Hotel has exceeded my expectations. Excellent food, rooms, level of cleanliness, staff helpfulness, facilities etc etc. The Spa pool facilities are small but clean and it good working order. Small points that would improve a future stay, A... More 

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LLanelli, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

staff were ok but this hotel is like something out of a time warp, very old and dated. Unfortunately this is one of the better hotels in the area but perhaps like the area itself needs a massive facelift.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Essex
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

1st time at this property and we stayed 2 nights group with 7 rooms in total. The check in process was painless and efficient The room had everything I needed with a large on suite bathroom, tea making facilities etc etc. cleanliness was good views from the room were non existent but didn't impact on my stay [rm36]. the room... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

Had a great weekend at the diplomat hotel . We had a great room very comfortable. Room service was good . Loads of hot water in a good shower. Food in the restaurant and breakfast was very good . The service at the hotel was very good all the staff were very polite . Reception helped us find some good... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

Top class massage at the Eden Spa. Having had many spa day/massage visits, this was highly rated. Very professional, experienced masseuse. Relaxing setting with great facilities and friendly staff. Would definitely recommend Thank you very much

Was this review helpful? Yes 1
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