We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Diplomat Hotel

Hotel website
Hotel deals
Aelybryn, Llanelli SA15 3PJ, Wales
Book on
TripAdvisor
Trusted partner. We work directly with Best Western to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN Diplomat Hotel
Professional photos View all
Browse nearby
BEST WESTERN Diplomat Hotel
Write a Review

277 reviews from our community

Traveler rating
    116
    78
    49
    20
    14
See reviews for
45
98
8
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (76)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (69)
All months
Pontypridd
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked a spa package with over night stay. Package included, bed & breakfast, 2 treatments in the spa, lunch with glass of bubbly & 3 course evening meal, all for £110 absolute bargain. Staff both in the spa and restaurant can't do enough for you, so helpful. Manager always comes to introduce himself. Absolute fantastic stay. Will be back soon... More 

Was this review helpful? Yes
Woodbridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We have stayed here a couple of times with our dog. They have a separate lodge outside of the main hotel but within the grounds, for people with dogs. The accomodation in the lodge is very good, with an outside area to walk dogs. We cannot comment on the hotel rooms. The bar area is pleasant and the dogs can... More 

Was this review helpful? Yes
s. wales uk
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here on business. Rooms were ok if a little dark. restaurant served wide choice of food which was nice as was the breakfast. Can''t fault the staff who were pleasant and welcoming. Didn't use the spa facilities so cannot comment. Free wi fi was a nice touch and a good speed as well

Was this review helpful? Yes
CARMARTHEN
Contributor
18 reviews 18 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister, mum and brother visited here for an afternoon tea. We had two for one vouchers in a local paper which made it £5 per person rather than £10. I've visited the Diplomat a few times and it's been a bit hit and miss so I really was not expecting anything special but how wrong I was. The staff... More 

Was this review helpful? Yes
Swindon, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

Overpriced. Tiny pool. Gym OK. Food OK. Room basic. Hard bed. Staff nice enough. BED BUGS (bad infestation) in room 18 but wouldn't be surprised if they are elsewhere. 3 days later and I am still suffering.

Was this review helpful? Yes
Wales, United Kingdom
Top Contributor
254 reviews 254 reviews
51 hotel reviews
205 helpful votes 205 helpful votes
2 of 5 stars Reviewed 1 week ago

Had afternoon tea with a friend hoping to be seated in the lovely bright and sunny conservatory. No such luck - they appeared to be preparing it for an event. We were stuck in what I guess is the breakfast room - quite dark (lights put on about half and hour before we left) and we were the only ones... More 

Was this review helpful? Yes
Milton Keynes, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel with spacious rooms and fantastic quality food. Didn't use gym or amenities, but they are available. Perfect as a place to stay when on business, situated close to town. All in all - well recommended.

Was this review helpful? Yes 1
Cwmbran, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service, delicious food, great facilities. Myself and my 12 friends stayed here and we all thoroughly enjoyed it. Would definitely come back to this hotel and would most definitely recommend it.

Was this review helpful? Yes
Pontypool, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked in on Saturday morning 13 of us. Had use of spa and a treatment each. A lovely was served followed by a fruit platter later in the afternoon. All staff were friendly and helpful. Our rooms were excellent. We were then taken into Llanelli to the visa lounge for our evening meal again excellent and stayed in the... More 

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

As always, outstanding welcome, atmosphere, food and friendly staff. Nothing is ever a problem here. Venue is ideal for a wedding. The rooms are so spacious with lovely comfy beds. The food was delicious and hot, which is a challenge instead when catering for a large number of people. Breakfast is plentiful with ample seating places. I cannot fault this... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
View from room (3)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (7)
Viewed
Pool/beach area (4)
Viewed
Dining (3)
Viewed
Hotel & grounds (11)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay