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All 9 Llanelli B&Bs / inns

The Thomas Arms

Thomas Street, Llanelli SA15 3JF, Wales
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83%
Ranked #4 of 9 Llanelli B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
John P
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  • Reviews (83)
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  • Room tips (17)
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83 people have reviewed this hotel

Traveler rating
    40
    28
    10
    5
    0
See reviews for
19
34
1
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I can't fault my recent stay in Thomas arms in any sort of way. The rooms are very clean modern the beds are lovely and comfortable, What made my stay extra special was the hospitality of all the staff they couldn't do more for us to make our stay very pleasant and welcoming a special mention to the general manager... More

Was this review helpful? Yes 2
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Many thanks for your very kind review of the hotel and our staff. Iam really delighted that you had an enjoyable stay at our hotel we strive very hard to ensure our guests have a super time and to receive reviews like this make our job so worthwhile. Thank you for taking the time to review us and we... More

Devon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Thomas Arms for one night. It is essentially a pub with rooms. The rooms are spacious and nicely decorated but ours had the smallest bed I have ever experienced in a hotel. We had a meal at the hotel which was pleasant enough. However, we didn't get much sleep partly due to the size of the... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Thank you for your recent feedback regarding your stay with us, we always appreciate feedback so we can improve our services to our guests. I am really sorry to hear you where unhappy with the size of the bed, just to let you know we do have a range of bed sizes in the hotel from Standard doubles to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Would never normally write a review as working in hospitality my self i belive a service you pay for should be of a certain standard however after a last munite decision by my self and partner to stay there late all the staff coulsnt do enough for us examples being use of phones as we didnt have chargers with us... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Good Afternoon Kaz, Many thanks for your recent feedback from your stay with us, we are delighted to see that you found everything to your satisfaction and appreciate the time you have taken to review us. We look forward to welcoming you back to the hotel and glad you have found a place that you enjoy coming to for your... More

Llanelli, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Recently visited this Hotel for function, initial impression was OK then we entered the function room for two course meal. The food was average for this type of function with an approximatly 70 people attending, the real issue I had was very poor service and obvious lack of training of the service staff, some of the staff were just ignorant... More

Was this review helpful? Yes 2
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Thank you for your feedback, this is really unusual for us but the main reason being is that we supplied a 2 course meal at a very very reasonable cost to yourselves as you where fundraising for a charity event. As the cost was very low we where unable to have the required staff to run the event. I... More

Northampton
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My Father comes from this area and we frequently come down for visits. Didn't know this hotel was here. Rooms were lovely although onto busy road the side we were on. Food was exceptional. Staff very helpful and friendly. Would recommend this hotel to anyone wanting to visit the area.

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Many thanks for your review so glad to ehar you enjoyed your stay with us. Thanks again Regards Christine More

Southampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We stayed for a week whilst holidaying in the area. Comfortable room and good food - great breakfasts. Evening service a little slow but food was worth waiting for. Room servicing a little erratic. Staff all very helpful and friendly - especially the ladies serving breakfast. Although a town location, traffic noise at night was not too noticeable. Main light... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Thanks for taking time to review the hotel we really appreciate the time you have taken to tell other travellers about your experience with us. We hope you will call if down in the area again. Regards Christine L Evans More

Llanelli, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

What a fantastic place for a function. Just organised a retirement do at the Thomas Arms, Christine the manager was so helpful. The food was excellent, the table service was fantastic, nothing was too much trouble, the evening was a complete success. The function room looked outstanding, we were able to use their projector and big screen to show a... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Dawn, Thank you for holding your recent work Retirement party with us. Firstly we must thank you for all your oragnisation of the event before hand you must have worked really hard with this and we would like to personally thank you. Thanks for telling Trip Advisor about us we are very grateful for this as it does give... More

Worcester, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 12, 2014

We stopped in the Thomas Arms hotel with our two sons last weekend. The hotel was lovely and clean. The beds were very comfortable and the en suite bathrooms were nice and large. The staff were very helpful and as there was no room in the two small carparks for us to park our car ( the only downside to... More

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Dear Mandy Thank you for your review of the hotel and your really kind feedback, I know Emma will be really delighted to hear you thanks for sorting our the car park space, our staff work really hard to ensure our guests enjoy their stay and it is always encouraging to hear Guests give praise for our staff's efforts. We... More

Dublin, Ireland
2 reviews
4 of 5 stars Reviewed July 7, 2014

Just a word of thanks to the staff at the Thomas Arms for their friendliness during our recent brief stay whilst viewing property in the area. Large twin room, very clean. Breakfast excellent quality & VERY prompt service (with a smile :-)) No hesitation in recommending the place (even managed a late drink in the function room with the football... More

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hi Joe It was really nice to meet you on you recent visit, many thanks for the very kind review we really appreciate the time you have taken, hoping your property search will be succesful if you do find your ideal home please call in to see us again it was really nice to meet you both. Regards Christine More

London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

Stayed here for just one night after visiting my parents. The reception staff were very friendly and made us feel welcome; and the room was clean and airy. We did not have dinner at the hotel but had a few drinks later in the evening which was very pleasant and the var was busy. Excellent breakfast in the morning served... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Hi Michael, Thanks for the kind review we are so pleased that you enjoyed your visit to us. Thanks for the compliments regarding the staff, they do try very hard to make guests happy I will pass on your compliments to them, thanks for telling us about your visit, we hope to see you some time in the future. Kind... More

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Additional Information about The Thomas Arms

Address: Thomas Street, Llanelli SA15 3JF, Wales
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range (Based on Average Rates): $$
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Also Known As:
The Thomas Arms Llanelli, Wales

89 photos of this hotel

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Amenities

Bar / Lounge Free Parking Kitchenette Restaurant
Official Description (provided by the hotel)
Welcoming traditional Inn in South West Wales with 10 ensuite updated comfortable guest rooms that are well appointed and ideally located close to the town centre and the New Ffwrnes Theatre and East gate development.Also close by the renowned Millenium coastal path and within easy access of the beautiful Gower Penisular which was the first area recognised as natural outstanding beauty and noted to have one of the top three beaches in the world.Also Pembrey motor sports centre,Ffos Las racecourse, numerous prestigious Golf clubs and due to open soon Llanelli House a unique historic property dating back to Jacobean period.We offer a friendly service to all guests ensuring their stay has a home from home feel and atmosphere.We offer a wide selection of traditional British cooking, Chefs Welsh specials all cooked to order served in either the bar area or comfortable lounge area,we serve food all day every day.On Sundays we offer a traditionally served Sunday lunch with a choice of Home Roasted meats and fresh market vegetables served to your table, along with our full menu.We also offer extensive function facilities catering for Weddings and all celebrations for up to 200 guests with private facilities with disabled access.We are proud to be a unique venue in our area and ensure we go the extra mile so that guests return time after time. ... more   less 
Number of rooms
10

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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