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All 9 Llanelli B&Bs / inns

The Thomas Arms

Thomas Street, Llanelli SA15 3JF, Wales
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83%
Ranked #4 of 9 Llanelli B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
walestripp
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86 reviews from our community

Traveler rating
    41
    30
    10
    5
    0
See reviews for
20
35
1
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Would recommend this hotel to anyone. Clean and tidy. Staff are so friendly and welcoming was a pleasure to stay here. Food was amazing nothing was to much trouble. A return visit is a must. Thank you to all the staff. Brinkley and Colins room 4 and 5

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello and thankyou for your recent review of hotel,really pleased you had a great time and that you thought our food to be great I know two of you where vegetarian so we are delighted we where able to feed you well and you where happy with our homemade choices we recommend so nice to meet you all and hope... More

Rugby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a great stay at the Thomas Arms. Wonderful Welsh welcome, such friendly, attentive staff a credit to the management. The bed was large and comfortable, in a light airy room. Breakfast and evening meals were very good, reasonably priced pub type meals. Very close to the town centre. Llanelli house recently opened to the public is well worth... More

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello and thankyou for your recent review of hotel,really pleased you had a great time and that you thought our food to be great I know two of you where vegetarian so we are delighted we where able to feed you well and you where happy with our homemade choices we recommend so nice to meet you all and hope... More

Norfolk
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights recently, our room was the bridal suite which was a large bright room with a big comfy bed although not that special considering it was the bridal suite. The hotel staff were very welcoming especially the waiting staff both at breakfast and dinner. Some areas of the hotel could do with a fresh coat of paint as... More

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello and Thank you for your recent review . The hotel will be totally refurbishing its function room in October 2014 and part of that wolrk will see the exterior paint work revamped new triple glazed windows decoration work done to interior new doors etc etc thanks for choosing our hotel for your stay.We hope you will return when you... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't fault my recent stay in Thomas arms in any sort of way. The rooms are very clean modern the beds are lovely and comfortable, What made my stay extra special was the hospitality of all the staff they couldn't do more for us to make our stay very pleasant and welcoming a special mention to the general manager... More

Was this review helpful? Yes 2
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Many thanks for your very kind review of the hotel and our staff. Iam really delighted that you had an enjoyable stay at our hotel we strive very hard to ensure our guests have a super time and to receive reviews like this make our job so worthwhile. Thank you for taking the time to review us and we... More

Devon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Thomas Arms for one night. It is essentially a pub with rooms. The rooms are spacious and nicely decorated but ours had the smallest bed I have ever experienced in a hotel. We had a meal at the hotel which was pleasant enough. However, we didn't get much sleep partly due to the size of the... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Thank you for your recent feedback regarding your stay with us, we always appreciate feedback so we can improve our services to our guests. I am really sorry to hear you where unhappy with the size of the bed, just to let you know we do have a range of bed sizes in the hotel from Standard doubles to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Would never normally write a review as working in hospitality my self i belive a service you pay for should be of a certain standard however after a last munite decision by my self and partner to stay there late all the staff coulsnt do enough for us examples being use of phones as we didnt have chargers with us... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Good Afternoon Kaz, Many thanks for your recent feedback from your stay with us, we are delighted to see that you found everything to your satisfaction and appreciate the time you have taken to review us. We look forward to welcoming you back to the hotel and glad you have found a place that you enjoy coming to for your... More

Llanelli, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 29, 2014

Recently visited this Hotel for function, initial impression was OK then we entered the function room for two course meal. The food was average for this type of function with an approximatly 70 people attending, the real issue I had was very poor service and obvious lack of training of the service staff, some of the staff were just ignorant... More

Was this review helpful? Yes 2
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Thank you for your feedback, this is really unusual for us but the main reason being is that we supplied a 2 course meal at a very very reasonable cost to yourselves as you where fundraising for a charity event. As the cost was very low we where unable to have the required staff to run the event. I... More

Northampton
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014

My Father comes from this area and we frequently come down for visits. Didn't know this hotel was here. Rooms were lovely although onto busy road the side we were on. Food was exceptional. Staff very helpful and friendly. Would recommend this hotel to anyone wanting to visit the area.

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Many thanks for your review so glad to ehar you enjoyed your stay with us. Thanks again Regards Christine More

Southampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2014

We stayed for a week whilst holidaying in the area. Comfortable room and good food - great breakfasts. Evening service a little slow but food was worth waiting for. Room servicing a little erratic. Staff all very helpful and friendly - especially the ladies serving breakfast. Although a town location, traffic noise at night was not too noticeable. Main light... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Thanks for taking time to review the hotel we really appreciate the time you have taken to tell other travellers about your experience with us. We hope you will call if down in the area again. Regards Christine L Evans More

Llanelli, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

What a fantastic place for a function. Just organised a retirement do at the Thomas Arms, Christine the manager was so helpful. The food was excellent, the table service was fantastic, nothing was too much trouble, the evening was a complete success. The function room looked outstanding, we were able to use their projector and big screen to show a... More

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Dawn, Thank you for holding your recent work Retirement party with us. Firstly we must thank you for all your oragnisation of the event before hand you must have worked really hard with this and we would like to personally thank you. Thanks for telling Trip Advisor about us we are very grateful for this as it does give... More

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Additional Information about The Thomas Arms

Address: Thomas Street, Llanelli SA15 3JF, Wales
Location: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range (Based on Average Rates): $$
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Also Known As:
The Thomas Arms Llanelli, Wales

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