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The Thomas Arms

Certificate of Excellence
Thomas Street, Llanelli SA15 3JF, Wales
Hotel amenities
The Thomas Arms
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Ranked #3 of 9 Llanelli B&B and Inns
Certificate of Excellence
A recent review
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132 Reviews from our TripAdvisor Community

Traveler rating
    70
    44
    12
    6
    0
See reviews for
35
41
2
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (132)
  • Mar-May only
    (33)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (31)
All months
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Well what can I say but fantastic! From the staff, venue, food and entertainment it was a package worth 10/10. Never have I been to The Thomas Arms but it is a beautiful venue with elegant decor. Every member of staff were friendly. The food was delicious and as for Dan Hadfield he was just Epic!! I will be returning... More 

Was this review helpful? Yes
Gloucester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff was very helpful and friendly before we arrived and as soon as we got there. The rooms were clean and comfortable. The food was great and the entertainment was absolutely fantastic. Definitely coming back :-)

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Thanks Barbara for your review of the hotel really glad to hear you enjoyed your time with us it was lovely to meet you, see you in the December Tribute and Christmas carvery nights Regards Christine David Team More 

Llanelli, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Had an amazing night last night the show was a showstopper and the staff were really attentive and helpful. The food was second to none so good that I've booked to see the same show in December. Dan is a fantastic showman and really knows his stuff. Thomas arms is a very friendly and welcoming hotel and they should be... More 

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hi Bernadette Thank you for your review of the hotel and the Tribute show so glad to hear you enjoyed your visit to the hotel and you found all of us really helpful we are extremely proud of our team its this team effort that makes it so special. Regards Christine David Team More 

Llanelli
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Brilliant night-Gary Barlow tribute act,for a colleague's retirement.Choice of food which was not expected as pie and chips included in price.Service quick, good drinks offers. Booking again for Christmas.

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Dera Jacants Thanks for the review of the Tribute night so pleased to hear that you loved everything about it and yes there is always food included in these events the Christmas Tribute acts are slightly different in that it includes a 3 course Christmas carvery instead along with Tribute and disco until 1.00am nice to hear your booking us... More 

UK
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Dont believe all the bad reviews on here, Just got back from a 1night stay In room 9 ( family Room) which was front of the pub. Place was lovely, Clean staff great, food grea & Also had disabled lift for access. Had a nice time away which is what we wanted, Only a few thumbs down but room for... More 

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hi Panda Thanks for the review of the hotel glad you enjoyed overall and we hope you will call with us in the near future Regards Christine David and Team More 

bristol
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I and our 4 month old twins loved staying here. It honestly felt homely. The staff were exemplary every single one! Especially Christine, David and Sue. Nothing was too much trouble and they were so welcoming. We ate an evening meal which was good quality Welsh food at reasonable prices. Breakfast was outstanding too! Highly recommend anyone... More 

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Dear Steeles Thank you for your very kind review of the hotel we are so pleased to hear you where happy with your visit to the hotel and nice to know you consider it homely this is a huge compliment and we look forward to meeting your beautiful twin daughters Imogen and Scarlet again they where so beautiful. Thank you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We dine every Tuesday, and find Emma and Wyn to be exemplary in their demeanor and professionalism, nothing is too much trouble, they accommodate our every need, it is like dining at home, with the wonderful welcome we have, they are a credit to the Thomas Arms. The food is first class, and if we need anything no matter how... More 

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Dear Bev and Sue, Thank you for posting a great review about our staff, yor feedback is important to us, Wyn and Emma are well known by our regulars like yourselves and do a sterling job at the hotel. I would also like to take this opportunity to thank you for your regular custom at the hotel, its a pleasure... More 

Llanelli, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Went to the Thomas Arms Hotel for Sunday Lunch on the 10/05/15 but things did not work out as planned,as two of the party were celebrating a birthday and we were very dissapointed.Later when i spoke to the manageress,she appolagised and invited us back for Sunday Lunch at a later date which we accepted.We turned up today(31/05/15) and we all... More 

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Thank you for your review of the Sunday Lunch Im so glad everything was to your satisfaction on your return visit thanks for reviewing us on Trip Advisor Regards Christine More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Ten of us stayed here for two nights. We were all very impressed with the facilities and accommodation and would not hesitate in choosing to stay here when returning to the area. The rooms were very good and comfortable. The hotel is very central and an easy walk into town. On our first evening we were joined by family members... More 

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Julie Just read your comments on arrival to work!! what a wonderful review to read to start the day off, we really cannot thank you enough! feedback is so important in our job and means the world to us. We really enjoyed looking after your family group you all where lovely people with us for such tragic circumstances, yet... More 

1 review
5 of 5 stars Reviewed May 22, 2015 via mobile

Made trip from Glasgow to attend funeral of friend. Tom especially made a somber trip into a pleasant experience. Couldn't fault any staff throughout our whole stay. From printing directions, checking local traffic to breakfast. Kindest regards.

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Dear Craigymak Thanks very much for your great review we are so pleased and delighted you found our staff helpful and that it made up for your sombre trip, we hope you will be able to call back on a more happier note to explore our beautiful countryside and coastline. Thank you once again it means a lot to receive... More 

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