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The Thomas Arms

Certificate of Excellence
Thomas Street, Llanelli SA15 3JF, Wales
Hotel amenities
The Thomas Arms
Best prices for: 1 room 1 guest
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Ranked #4 of 9 Llanelli B&B and Inns
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Craigymak
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122 reviews from our community

Traveler rating
    62
    43
    11
    6
    0
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31
40
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
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    (122)
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    (31)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Made trip from Glasgow to attend funeral of friend. Tom especially made a somber trip into a pleasant experience. Couldn't fault any staff throughout our whole stay. From printing directions, checking local traffic to breakfast. Kindest regards.

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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Myself and a friend stayed here whilst in Llanelli for a funeral. Having drove down from Scotland early that morning and being pushed for time before the service Tom promptly got us checked in earlier than the stated time so we could quickly freshen up, he also printed us out directions to the crematorium, not only that, he had checked... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

I have been before and would use again. However on my last day, Friday 15th, there was cleaner washing the bar area and the smell of the floor washing liquid made me feel sick and I was unable to finish my breakfast. It is a lovely hotel and staff are nice and very helpful.

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langleyevans, General Manager at The Thomas Arms, responded to this review

Hello and Thank you for your review, sincere apologies if the floor cleaning has disrupted your breakfast, I totally agree I have spoken to our Housekeeping team we will change this routine due to your feedback sincere apologies once again and glad to hear you enjoyed most of your visit, we hope to see you soon. kind regards Christine Langley... More 

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

My wife and I held our wedding reception at the Thomas Arms at the start of May 2015 and cannot speak highly enough of the venue. In particular we would like to single out Christine who helped us plan everything and was on hand the whole day to ensure everything went smoothly. She made lots of great suggestions during the... More 

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langleyevans, General Manager at The Thomas Arms, responded to this review

Dear Richard, Many thanks for your very kind review of the hotel we are so delighted to hear that you had a thouroughly great wedding reception with us and you where pleased with our wedding services at the hotel. Thank you so much for all your very kind compliments we do really appreciate the time it has taken to give... More 

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

our son held his wedding reception in the recently refurbished function room at the Thomas Arms yesterday (2/5/15) and we cannot recommend it more highly. The venue itself was very well decorated and the service , food and ambience was exceptional. We stayed at the hotel for two nights and the room was very clean and comfortable and the breakfast... More 

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Sheila, Thank you for reviewing the hotels new function suite we are so delighted by your compliments. It was such a pleasure to run Richard and Dr Hannah's wedding on Saturday May 2nd they where a dream to look after, the wedding was fabulous from every guest in the day to the evening they where such wonderful guests we... More 

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

I booked this hotel at the very last minute, after ringing a premier inn and being quoted double what the Thomas hotel quoted me, and to be honest it's more relaxed and homely, good food and friendly staff, Tom could not be more helpful, when I work again in this area I will have no hesitation in booking in, I... More 

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Thanks for reviewing the hotel we are so delighted you enjoyed your stay with us and thanks for pointing out our prices are the best in the area for our standard of accomodation, we are really pleased you noted that and hope you will visit again if you are in the area, thanks so much. regards Chrisitne More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Stayed here on an overnight stop, perfect for that. The food (10oz ribeye) was amazing, the real ale superb and the room was just right. One little thing, no hot water in the morning, but a tepid one wakes the soul. Lovely place, nice staff Breakfast is wonderfull too

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Thank you so much for taking the time to review us on Trip advisor really great to see your brilliant comments about our food we do take great pride in ensuring our food is the absolute best it can be and we thank you for feeding it back to us its most appreciated by the team. we hope you visit... More 

Midleton, Cork, Ireland
Contributor
17 reviews 17 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 9, 2015

Stayed for a couple of nights over the weekend. Got a fine big room which was very comfortable and I felt good value for money. A few things about the stay bugged me. I found the staff pretty uncommunicative. I think it would be better if the 'reception' was separate from the bar. The person who greeted me simply wanted... More 

Was this review helpful? Yes 1
langleyevans, General Manager at The Thomas Arms, responded to this review

Good afternoon Colin Thank you for your review regarding the hotel, I am really pleased to hear you had a comfortable large room and you felt it was good value for money. I think this is the key really the prices we charge reflect the service standards that we can supply hence payment on arrival as we only have 9... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

Although this hotel is a little away from llanelli central taxi is not much at all. Very nice pub/hotel. Rooms were spotless and spacious. Staff very friendly and nothing is a problem. Bar meals are also very good and good value. Lovely would def recommend

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langleyevans, General Manager at The Thomas Arms, responded to this review

Hello Nicki and Claire Thank you for your lovely review of the hotel, so pleasing to read you compliments this morning we are delighted we do hope you will call back with us if you are in the area again. Kind Regards Christine David and Team More 

Leicester, United Kingdom
Top Contributor
61 reviews 61 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 3, 2015

I din't know why but we weren't expecting anything very special but were pleasantly surprised when we arrived at The Thomas Arms. Reception is in the pub (good selection of beers and very welcoming). Room was large, modern and airy, with a tidy bathroom Breakfast was again in the bar area and overall we were very pleased with our stay

Was this review helpful? Yes
langleyevans, General Manager at The Thomas Arms, responded to this review

Good Morning Thank you for your review on the hotel, so pleased to hear you where happy with everything during your stay with us, thanks for sharing your views we are so happy you enjoyed your time with us and hope you will call again if in our area again. kind regards Christine More 

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