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Saltburn Bank, Saltburn-by-the-Sea TS12 1HH, England
Hotel amenities
The Spa Hotel
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109 people have reviewed this hotel

Traveler rating
    49
    39
    14
    6
    1
See reviews for
28
33
6
12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Loughborough, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were met with a friendly welcome when arriving at Reception and shown to our room. The room was clean and very comfortable with coffee/tea making facilities, television etc. The bath/shower room was modern and clean with a supply of soaps and shampoo. There was a continuous supply of hot water. The position of the hotel is first class, with... More

Was this review helpful? Yes 1
Littleborough, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

We arrived at the spa hotel on Sunday, no one was on reception on arrival.. Our room was very basic. As we had visited family all day and travelled we just wanted to watch TV for the night, couldn't get the TV working. So I asked at reception and a lady's aid the Arial has broke. She offered us another... More

Was this review helpful? Yes
Spa47, Owner at The Spa Hotel, responded to this review

We're sorry that you didn't enjoy your stay with us and came across a few problems. I wanted to just address a few areas with you if I may. On Sunday evening, we had 3 bedrooms booked out which will be why our receptionist was not permanently stationed at the front reception area. We do have a bell which was... More

Leeds, United Kingdom
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 8, 2014

No one at reception or bar when we arrived. a member of staff passing through went and found someone for us.shown to our twin room No 19. First thing that struck me was dog bed and bowl and the aroma of dogs. I was informed dogs are welcome at the hotel. I would think separate rooms should be allocated as... More

Was this review helpful? Yes
Spa47, Owner at The Spa Hotel, responded to this review

Thanks for your review. It may be useful if I could address a few things- It appears that your room was swapped at reception in error and the room you went in to was in fact intended for a guest travelling with their dog. We apologise as this was a mistake by a new member of staff and one which... More

London, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

Great hotel overlooking the beach. Warm friendly welcome and shown to our room, good job as the hotel is a bit of a maze to walk through. Rooms was very clean and we'll furnished. Tea and coffee making facility's and a flat screen telly. Bed was very comfortable but creaked every time you moved. Bathroom again was very clean and... More

Was this review helpful? Yes 1
Spa47, Owner at The Spa Hotel, responded to this review

Thanks for your review. Really pleased you had a good stay and thanks for taking the time to feed back. We're about a 5 minute walk from the beach which we have probably got very used to over time and don't find a challenge...except maybe after fish and chips on the beach! The cliff lift should be up and running... More

Stockton-on-Tees, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 20, 2014

Went to the spa hotel one Saturday afternoon do grab a light bite. As I walked in I could see they had done a lot of work to the building and decor, it looked lovely. Went to the bar and the young boy behind the bar was very timid and unsure of himself. We ordered 2 drinks and asked to... More

Was this review helpful? Yes
Spa47, Owner at The Spa Hotel, responded to this review

Thank you for your review. Fortunately your experience is unusual at The Spa, however we are sorry that the service you received was so poor. Several changes during the last week will prevent these sorts of things happening again so we hope you come back again one day and we can redeem ourselves. Best wishes, Cathy Kelly More

Pontefract, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 17, 2014

We spent one night here and it was just what we needed. Check in was efficient, rooms warm, clean and comfortable. We knew we would be latish arriving so the hotel e mailed us a menu in order that we could choose food. We ate in the bar area as we had our dog with us and the food was... More

Was this review helpful? Yes 1
Spa47, Owner at The Spa Hotel, responded to this review

Thank you. We're really pleased that you had a relaxing break away..Summer is a wonderful place in Saltburn so please do come again. The beach is a great place for dog walking as I'm sure you found... Best wishes and thanks again, Cathy Kelly More

West Sussex, England
Top Contributor
84 reviews 84 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 11, 2014

We spent one night here during our tour of the north east and enjoyed our stay. Friendly, efficient receptionist and easy check-in. Nice, clean room towards the rear and a comfortable bed. We had our Chocolate Labrador with us and were pleased that the hotel provided big comfortable dog beds. Breakfast was served in the bar area and was freshly... More

Was this review helpful? Yes
Spa47, Owner at The Spa Hotel, responded to this review

Thank you for your review. We are working hard on the inside of the building and the masonry is next on the hit list! The storms didn't help but such beautiful old buildings also need a bit of TLC now and then which is our plan. Our reception, front of house staff and kitchen will be delighted by your kind... More

Saltburn-by-the-Sea, United Kingdom
1 review
4 of 5 stars Reviewed February 10, 2014

We had a great day in peaceful surroundings; very well looked after, so the teaching flowed and those attending got the best out of the day. A lovely meal at mid-day - I would certainly use this venue again. Many thanks. Inner Shell Therapy NLPtCA.

Was this review helpful? Yes
Spa47, Owner at The Spa Hotel, responded to this review

Thank you-very good to add a review on to Trip advisor. We are just starting to focus on training rooms at the hotel as part of our development plan and concentrating on promoting this area of our business. We appreciate you highlighting your experience with us and hope to see you again. Best wishes, Cathy Kelly More

Wakefield, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

Myself & 16 friends stayed at the Spa Hotel in January to celebrate my birthday. The welcome we got was warm & cordial with nothing too much trouble to make our stay a happy one. The staff were helpful & eager to please. The hotel was warm , the bedrooms spotless. We ate in the resturant in the evening, the... More

Was this review helpful? Yes
Spa47, Owner at The Spa Hotel, responded to this review

Thank you so much and how lovely to hear that you had a happy weekend away with us. We have a new Head Chef starting this week which is very exciting for the hotel as is an area which we look forward very much to developing. We hope you come again in the future. Thanks again and best wishes, Cathy... More

gateshead
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 13, 2014

My friend and I stayed at The Spa Hotel, Saltburn on 1st November 2013, We booked to see "China Crisis" play there. We had no idea where Saltburn by the Sea was but really wanted to see the band so booked it. We were not dissapointed. Firstly the hotel was a short walk (5 mins) from the train station and... More

Was this review helpful? Yes 2
Spa47, Owner at The Spa Hotel, responded to this review

What a lovely review-Thank you! It was a great weekend and we're so pleased you enjoyed your seaside break. China Crisis were great and we hope they will be coming back too-I will let you know if I hear anything....We have lots of gigs coming up over the coming year which are posted on the Live Music section of our... More

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Additional Information about The Spa Hotel

Also Known As:
The Hotel
The Hotel Saltburn-By-The-Sea
The Spa Hotel Saltburn-By-The-Sea, North Yorkshire
Address: Saltburn Bank, Saltburn-by-the-Sea TS12 1HH, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Saltburn-by-the-Sea
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Saltburn-by-the-Sea
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Situated in the beautiful Victorian town of Saltburn by the sea, the Spa Hotel offers breathtaking panoramic views of Hunt Cliff, the North Sea and the beautiful surrounding countryside of North Yorkshire. With 27 comfortable hotel rooms; each with its own en-suite facilities including bathtub and overhead shower, you are sure to have relaxing stay at the spa hotel. Take in the atmosphere of Saltburn with a refreshing drink from our fine selection of Wine and Real Ales, menus are also available both lunchtime and evenings. Enjoy the magnificent views while you dine from our bright conservatory restaurant. With outstanding natural beauty on our doorstep, you are sure to follow the path from our hotel directly into the valley of some 90-acres of woodland to the rear of the hotel. Take in the award winning Italian gardens as you stroll by the natural stream running through the wooded valley, or catch Saltburn's miniature railway from the beach throughout the Valley Gardens. The Victorian resort of Saltburn-by-the-sea still lives on today, with Britain's oldest water-based cliff lift still in operation. The Saltburn cliff lift transports passengers up and down the 120ft embankment to the sea front, Saltburn's famous Victorian Pier and town centre. Saltburn retains all of the charm and elegance of its heyday as a thriving Victorian Resort. The Smugglers Heritage Centre details the history of the once prospering smuggler trade along this beautiful coastline. August sees the annual International Folk Festival welcoming visitors from around the world to celebrate in music, dance and song. "If you are considering visiting at this time of year please book early to avoid disappointment". The Spa Hotel situated within the historic county of North Yorkshire allows for easy exploration of everything the north of England has to offer. A short drive takes you into the peace and tranquility of the North Yorkshire Moors National Park; famous for its beautiful scenery, wildlife and ambient walks. The North Yorkshire Moors has much to offer and can be enjoyed on foot or through a nostalgic steam train journey from Grosmont to Pickering through unspoiled countryside. "Most recently made famous for the well known television series "Heartbeat"." To the East of the hotel lies the historic towns of Staithes and Whitby, notorious for their Captain Cook connections, both within 20 miles drive. Visit the Captain Cook birthplace museum in the Industrial revolutions heartland of Middlesbrough. To the west of the hotel lies the coastal fishing town of Redcar, home to the world's oldest lifeboat, Enjoy an exciting day at the horse races at Redcar's Racecourse or stroll along the beachfront promenade recently the setting of the Oscar winning "Atonement film" starring Keira Knightley. Further afield from the hotel, Just outside Middlesbrough, Teesside Retail and Leisure Complex boasts a multi screen cinema, bowling arena, casino, bars, nightclubs and eateries. There is all this and so much more within close proximity to the hotel; our friendly staff are always on hand to help recommend the best sites no matter what your taste. ... more   less 

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