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All 11 Luz hotels

Hotel Luz Bay

4.0 of 5 Hotel   |   Rua do Jardim | Praia da Luz, Luz 8600-565, Portugal
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Ranked #7 of 11 hotels in Luz
A recent review
5 of 5 stars reviewed 3 days ago
somersetrita Glastonbury, United Kingdom
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166 people have reviewed this hotel

Traveler rating
    54
    67
    34
    7
    4
See reviews for
24
97
1
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
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  • Italian first
  • Portuguese first
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English first
Glastonbury, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our second time here as a family and we stayed in a superior room on the ground floor. Found the staff most pleasant, reception were really attentive and willing to please, cleaner came everyday to change towels (def not threadbare) and tidy up and there was always a gardener around tidying up the beautiful mature garden. The pool beds and... More

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southampton
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

having arrived at midnight after a very delayed flight the hotel reception/night porter couldn't do enough for us.A hot snack and drink were produced whilst our baggage was taken to our room. the room (132) overlooked the pool area was wonderful and during our weeks stay the staff could not do enough for us.I had prior to going on holiday... More

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Bristol
1 review
2 of 5 stars Reviewed 1 week ago

Not 4 star. Torn towels broken toilet, rooms not cleaned. Staff on reception reluctant. Food very poor for 4star. Pool dirt at the bottom and used cans and plastic tumblers, knives and forks not cleared away by staff. Staff seemed under pressure as there was a severe lack of staff. Paid for half board only ate boiled eggs and fruit... More

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

When i read the reviews on here I was a little concerned about the two week holiday I had booked.Orange juice a bit weak and threadbare towels along with uncomfortable beds looked a real downer. Well I drank tropical juice, called the towels invigorating and the beds were perfect for my weak back In other words I looked on the... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The male reception staff were not very friendly or welcoming. The quality of the food was very poor although the waiters were friendly and did an excellent job. The room was clean but basic. There were a lot of package holiday guests (which is probably where the good reviews are coming from). All in all, not a very pleasant stay.

Was this review helpful? Yes 1
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very nice setting at the end of Praia de Luz.had booked a suit, and got a separate area with a couch. Got checked in to room early, which was a bonus as able to get unpacked and down to pool by lunchtime. Room cleaned and towels changed every day. Room was clean and spacious although beds were uncomfortable with rubber... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 24, 2014

Downsides - When we arrived at 1pm, our rooms weren't ready. Subsequently, we had to change clothes in a toilet. - Big ant problem in the room and seemingly no urgency to solve it from the staff. The man on reception simply said: 'they are after the food.' - Lack of decent towels. - Orange juice at breakfast isn't orange... More

Was this review helpful? Yes 1
Portugal
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

I recently stayed at this hotel whilst on holiday in Praia du luz with my mum and sister we arrived on the 3rd July at approx 12.30 we went to the reception to check in we were not welcomed at all and the receptionist insisted to tell us that check in is at 2 he said it should be stated... More

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Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

Stayed at this hotel last week. On arrival the reception was basic, staff not very welcoming. But we had a nice ground floor room which opened up near the pool area. Room was clean and beds comfortable, maid service was every day and also towels replaced then, but they were rather thin and threadbare . We had a slight ant... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

We stayed here last week. The rooms are large and cleaned to a good standard daily. However the towels were quite threadbare. The wifi was a complete non starter and after having paid the €15 for the week, we couldn't get it to work in the room. We went back to reception to be told it only works in the... More

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Additional Information about Hotel Luz Bay

Address: Rua do Jardim | Praia da Luz, Luz 8600-565, Portugal
Location: Portugal > Algarve > Faro District > Luz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Luz Bay 4*
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Also Known As:
Luna Hotel Lagos

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Luz
Hotel Class
Number of rooms
73

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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