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All 11 Luz hotels

Hotel Luz Bay

4.0 of 5 Hotel   |   Rua do Jardim | Praia da Luz, Luz 8600-565, Portugal
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Ranked #8 of 11 hotels in Luz
A recent review
4 of 5 stars reviewed 4 days ago
Anthony T Manchester, United Kingdom
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163 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Manchester, United Kingdom
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

When i read the reviews on here I was a little concerned about the two week holiday I had booked.Orange juice a bit weak and threadbare towels along with uncomfortable beds looked a real downer. Well I drank tropical juice, called the towels invigorating and the beds were perfect for my weak back In other words I looked on the... More

Was this review helpful? Yes
London, United Kingdom
14 reviews 14 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

The male reception staff were not very friendly or welcoming. The quality of the food was very poor although the waiters were friendly and did an excellent job. The room was clean but basic. There were a lot of package holiday guests (which is probably where the good reviews are coming from). All in all, not a very pleasant stay.

Was this review helpful? Yes 1
Glasgow, United Kingdom
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice setting at the end of Praia de Luz.had booked a suit, and got a separate area with a couch. Got checked in to room early, which was a bonus as able to get unpacked and down to pool by lunchtime. Room cleaned and towels changed every day. Room was clean and spacious although beds were uncomfortable with rubber... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Downsides - When we arrived at 1pm, our rooms weren't ready. Subsequently, we had to change clothes in a toilet. - Big ant problem in the room and seemingly no urgency to solve it from the staff. The man on reception simply said: 'they are after the food.' - Lack of decent towels. - Orange juice at breakfast isn't orange... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed at this hotel whilst on holiday in Praia du luz with my mum and sister we arrived on the 3rd July at approx 12.30 we went to the reception to check in we were not welcomed at all and the receptionist insisted to tell us that check in is at 2 he said it should be stated... More

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Oxford, United Kingdom
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

Stayed at this hotel last week. On arrival the reception was basic, staff not very welcoming. But we had a nice ground floor room which opened up near the pool area. Room was clean and beds comfortable, maid service was every day and also towels replaced then, but they were rather thin and threadbare . We had a slight ant... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

We stayed here last week. The rooms are large and cleaned to a good standard daily. However the towels were quite threadbare. The wifi was a complete non starter and after having paid the €15 for the week, we couldn't get it to work in the room. We went back to reception to be told it only works in the... More

Was this review helpful? Yes 1
Richmond, United Kingdom
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 10, 2014

For us the Luz Bay hotel was a good choice. located in a residential area. It is about a 5 minute walk to the beach and a 15 minute uphill walk to the centre and nearest supermarket. The rooms are a good size wit free fridge and air conditioning. The safe costs 15 euros a week There is meant to... More

Was this review helpful? Yes 2
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 8, 2014 via mobile

This hotel is clean and the rooms are really big. We were on the second floor overlooking the pool and had a large balcony. The maid service was excellent, clean towels every day albeit a bit in the thin side, and the beds are very firm but that's better than sloppy mattresses. It was extremely quiet and the pool area... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 7, 2014 via mobile

The hotel it's self was lovely. The rooms we're very clean and the maid very polite. However, the reception staff and the restaurant staff we're far from helpful. They shrugged at most questions we asked. The hotel wifi didn't work, as well as the gym, jacoozie and sauna. The food wasn't up to four star quality either. Overall I would... More

Was this review helpful? Yes 2
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Additional Information about Hotel Luz Bay

Address: Rua do Jardim | Praia da Luz, Luz 8600-565, Portugal
Location: Portugal > Algarve > Faro District > Luz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Luz Bay 4*
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Also Known As:
Luna Hotel Lagos

73 photos of this hotel

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Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
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#4 Luxury Hotel in Luz
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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