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Ocean Village Club

Travelers' Choice award winner
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PO Box 88 Ukunda | Diani Beach Road, Diani Beach, Ukunda 80401, Kenya
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Ocean Village Club
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420 Reviews from our TripAdvisor Community

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Nairobi, Kenya
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Without a doubt the new grand tropical rooms are awesome, well thought out for privacy and own view of the beach. From the shower you have a clear view of the beach thanks to an ingenious window next to the tub. If only they can put the same effort into the dining experience this can be an unbeatable package. The... More 

Helpful?
Thank Kymunga
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

Dear Mr. Kymunga, Thank you for the taking the time to write in Tripadvisor, your comments and views are greatly appreciated. Thank you for bringing the displeasurable items to our notice so that we can make amends immediately. We hope you will consider returning to our beautiful place in the not too distant future. All the best from the Ocean... More 

Melbourne, Australia
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Although the hotel came highly recommended, we were pleasantly surprised when it ticked all the boxes for our small family reunion. Greeted by Freda, who has the perfect personality for a manager/front of house were were made feel welcome by all the staff. There is a consistently positive and friendly culture at Ocean Village Club which I imagine can be... More 

Helpful?
Thank Lynne53
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

Dear Lynne, Thank you for such a marvellous write-up, your views are very much appreciated. The "Beach Boys" as you say are very persistent and the secret to keeping them at bay is to learn how to politely decline their offers in Swahili, this makes them think you live in the country. Thank you for your suggestions with regards to... More 

Amsterdam, The Netherlands
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For several years we go to Diani Beach in Kenya. Due to several raesons we went some place else as our normal hotel. At arrival we where welcomed by Frida the hotel hostess. The hotel rooms are very beatiful, clean and excellent maintained. The staff is very helpful and whatever your whises are ask Frida and if it can be... More 

Helpful?
Thank Tim240368
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

Dear Tim, Thank you so much for such a wonderful and encouraging review. It was a great pleasure to host you and your family here at Ocean Village. We look forward very much to your return. All the best from the whole team at Ocean Village! More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The famile had the best time here. The staff was very nice. The food was good, The beach second to none. The swimmingpool very good. I have only good to say about this place. We had a double room with small friendly monkeys to visit us every day. The last day we got amazing lobster – three each for very... More 

Helpful?
Thank Camilla K
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

Dear Camilla, Thank you so much for the kind words, your comments are much appreciated. We are delighted you enjoyed your stay with us, it was a great pleasure to meet you all. I am glad you found the monkeys were an entertainment to you, I find them very comical as well. We hope we may the the pleasure of... More 

Kampala, Kampala, Uganda
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at Ocean Village CLub with our two young Sons aged 2 and 3. Our room was perfect for our needs with 2 bedrooms and a spacious lounge area. Although some fixtures and fittings were a little outdated, the room was clean and comfrotable and provided everything we needed. The food was a bit variable - never bad but... More 

Helpful?
Thank Helziewelziewoo
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

I have so enjoyed reading your review about Ocean Village, and so very sorry you found the internet a disappointment. It was a great pleasure to meet you all and hope you have managed to settle back home well. We remember your adorable boys well, they are a credit to you. All the best, Freda, Team Leader More 

Moscow
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there 3 nights and it was a total pleasure from the beginning to the end! Wonderful hotel manager who treated us with welcome cocktails 2 evenings in a row)) very helpful staff who found my 200Eur sunglasses left for the night on the иeach bed, exceptional service and cleanliness of the spacious rooms, not bed food (especially on... More 

Helpful?
Thank Tanittta
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

Dear Tanitta, So good to read your complimenting review about Ocean Village, your words are very much appreciated and for us, it was a great pleasure to meet you both. We hope you will return to Kenya again soon. Best regards Freda, Team Leader More 

Sidmouth
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The strap line of Ocean Village is 'understated elegance on the Indian Ocean' and that describes this small resort really well. Our recently refurbished room was large, airy and elegant. Air con quiet and efficient. Bed HUGE and very comfortable. On our very private 1st floor balcony, there was an outside shower and whilst the water pressure could have been... More 

Helpful?
Thank SidmouthHawkeye
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

Dear John, Thank you so much for your lovely Tripadvisor review and in particular the kind description about your room, it is always so good to know when little details are appreciated in this way. We hope you managed to enjoy other parts of Kenya before your return. Wishing you and all your family all the best, Kind regards Freda,... More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Below par food, outdated rooms, poor housekeeping services, mixed to good service elsewhere from bar/waiting staff etc (some very good, some just ok). Great location though. Overall, very disappointed given the reviews that it has on here and on bookings.com. Would highly recommend going to Sails and the Sands at Nomad for food, both were exceptional.

Helpful?
1 Thank Shahsami
GeneralManager-OV, Guest Relations Manager at Ocean Village Club, responded to this review

Dear Mr Shahsami, Thank you for your review, but please allow us to point out the following: You readily compare the food quality at Ocean Village with that of a nearby competitor. If this is the case, please also make the comparison of the cost per person, per day, for the standard price for a similar room type (Garden View... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I spent 2 nights at their hotel and on the second day my wife was eating her breakfast and halfway done she realized there were worm in her plate from the tomatoes. The manager was made aware of the situation right away. She came to apologize and said to keep her updated on how my wife is... More 

Helpful?
5 Thank Benjamin R
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

Dear Benjamin R. Thank you for your views and comments, we appreciate and value your feedback. With regards to your wife's unfortunate complaint felt to her eye and onto her nose, we consulted with our doctors who suggested that maybe your wife may have touched something or could have been bitten by a insect. We are reliably informed that it... More 

Ann Arbor, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were so very pleasantly surprised by this resort. The staff was wonderful. Our Tropical Room with ocean view was perfect. The room was huge and the air-conditioning was strong. The bathroom had separate areas for the bath and shower, sinks, and toilet. The terrace looked out over the sea. There are lounges in a private area by the beach.... More 

Helpful?
Thank Paul_B29556
GeneralManager-OV, Manager at Ocean Village Club, responded to this review

Dear Paul, thank you so much for such a great review! Sorry about the sea urchins at low tide, they can be a pain, so always good to wear rubber shoes if walking to the reef at this time. I appreciated your comments with regards to our natural wildlife, they certainly help to fill our tropical gardens. We hope you... More 

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