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All 28 Diani Beach hotels

Diani Reef Beach Resort & Spa

4.0 of 5 Resort   |   Diani Beach Road, Diani Beach, Ukunda, Kenya
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Diani Reef Beach Resort & Spa
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Ranked #16 of 28 hotels in Diani Beach
A recent review
4 of 5 stars Reviewed January 26, 2014
JohnSarah1066 Swindon, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Diani Reef Beach Resort & Spa
See the most recent reviews
Swindon, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 26, 2014

We stayed here for two weeks in early January 2014 and had an absolutely fabulous time. We usually do all-inclusive, and in fairness will opt for that option again, but we quickly learned that dropping the odd tip here and there got you first class service and attention at all times. A tip of 400 Kenya shillings (probably about £2.50... More

Was this review helpful? Yes 1
DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear johnsarah1066, It is great to know that during your stay with us you had an absolutely fabulous time and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on the Cooling breeze, Excellent food with superb quality and good choice are well appreciated. We also... More

Nairobi, Kenya
1 review
5 of 5 stars Reviewed January 19, 2014

Held a family wedding at venue last week ago today, and I still cannot get over just how much of this experience was phenomenal. The staff, beginning with their GM through management, and wait staff were super supportive and availed to our wedding guests (200 plus) a dream like experience. There's no such thing as a perfect event, but the... More

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DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear Njoki M, It is great to know that your stay with us and the experience during your family's wedding event was a phenomenal one with an outstanding service and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on the super supportive staff across the... More

Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2014

We really enjoyed our time here, the beach bar was fantastic. What really distinguishes this place from others is the friendly attitude of the staff! Frederick, the bar manager, was great! He gave us lots of information about the culture of Kenya and gave excellent service at the bar. The location is perfect and the views are stunning. Remember to... More

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DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear esmeralda s, It is great to know that your stay with us and the experience was a great atmosphere and enjoyable time and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on the Fantastic Beach bar, Friendly attitude of the staff especially our Frederick... More

Sharm El Sheikh, Egypt
1 review
5 of 5 stars Reviewed January 10, 2014

Been there twice already and it was even better than the first time. Just loved it and we surely will return. Most we enjoyed was the white sand, the excellent food and the staff is out of the world. They just cant do enough for you and read your wishes from the lips. The SPA is one of the best... More

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DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear Nensiprincess, It is great to know that your stay with us and the experience was lovely and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on the White Sandy Beach, Excellent food, Excellent staff out of this world and the Best Spa are well... More

Vernon, Connecticut
Top Contributor
59 reviews 59 reviews
25 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 4, 2014

We visited this resort in November 2013. My husband and I were actually not staying at this resort, but had rented a house a 10 minute walk away. Everyday we went to the beach, we had the luxury of using this beautiful resort. If you eat lunch or buy a drink here, you are more than welcome to use the... More

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DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear Mccannon24, It is great to know that your visit to our Resort during your vacation in Diani was a peaceful retreat and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on the lovely pool with bar in it, Incredible whit sandy beach, Nice &... More

Marbella, Spain
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 29, 2013

We spent a week in the Resort and the overall experience was very pleasant. It is an ideal Hotel for famillies travelling with children, but anyone looking to stay awake past 10pm may find it a little boring. The Hotel promotes its various nightspots and nightclub however during our stay all these were closed. We opted for this Resort on... More

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DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear LaurenH117, It is great to know that your stay with us and the experience was overall very pleasant and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on the Well maintained grounds, Friendly and attentive staff, Comfortable Rooms with splendid view, Very good food... More

Nairobi
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 16, 2013

I had been hearing about Diani Reef Beach Resort for years, and having seen their recent adverts in 'The Asian Weekly' newspaper and with two nights to spare for a brief holiday, I booked Diani reef for one night and another top hotel nearby for another night. Diani reef exceeded by expectations. The beach itself is a real stunner, something... More

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DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear SanjeevNairobi, It is great to know that your stay with us and the experience did exceed your expectations and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on the Stunning, Clean & Beautiful Beach, High Standards of service, lots of fun in the games... More

Contributor
17 reviews 17 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed November 26, 2013 via mobile

There is nothing positive to say about this hotel. Airport transfer failed to arrive, rooms are old/dirty with towels so thin it's a struggle to get dry, air conditioning doesn't work and food is poor and unimaginative. Reception staff are the worst. They fail to appreciate that guests talk to each other. So get caught out Lying. Example - they... More

Was this review helpful? Yes 3
DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear Johnmjm133, Thanks for taking your time to give a very constructive review on our resort/property . The entire team had taken the raised issues into consideration especially on the airport pick up mishap due to multiple hotels handling the conference taking place at a nearby partner hotel and the mechanical hitch on the AC which took longer to be... More

Neuchâtel, Neuchatel, Switzerland
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 25, 2013

Okay my story's sad but true. First off: Diani Reef Hotel is the place to stay if you're looking for a great place at a great value. Because of the so-called terrorism in Nairobi, I think all the High Alerts made tourism to Kenya tank and lots of people to cancel their vacations. It was really sad because the staff... More

Was this review helpful? Yes 4
DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear Williamkpro, It is great to know that your stay with us and the experience was that of a great place at great value and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on Nice Staff & Food, Strikingly Beautiful White Sandy Beach, Wonderful Spa... More

Amsterdam, The Netherlands
2 reviews
5 of 5 stars Reviewed November 25, 2013

Had a great stay in this resort, although you could noticed that things still had to pick up (some bars were still closed etc.) the service and the food were excellent. The staff is really friendly and helpful and always in for a small chat (especially Fredrick has great stories to tell). Would most definitely recommend this hotel to everyone.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
DRBRS, General Manager at Diani Reef Beach Resort & Spa, responded to this review

Dear Kjell_Hass, It is great to know that your stay with us and the experience was that of a great stay in a great Resort and my team and I really appreciate your feedback which will go along way in encouraging us to serve our guests better. Your comments on the Friendly and helpful staff in particular Frederick, Excellent food... More

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Additional Information about Diani Reef Beach Resort & Spa

Also Known As:
Diani Reef Beach Hotel Ukunda
Diani Reef Beach Hotel
Diani Reef Beach Resort And Spa
Diani Reef Grand Ukunda
Address: Diani Beach Road, Diani Beach, Ukunda, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Diani Beach
#7 Top resorts Hotel in Diani Beach
#11 Family Hotel in Diani Beach
#11 On the Beach Hotel in Diani Beach
#12 Luxury Hotel in Diani Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Diani Reef Beach Resort & Spa 4*
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